Logging in to Your Wix Account

1. Enter the email address associated with your account.

2. Click Continue with Email.

   

3. Enter your password in the Password field.

4. Click Log In.

Tip: Forgot which email address you used? Use our Find your login email tool to locate your account.

1. Click the relevant social account.

   

2. Follow the on-screen instructions.

Tip: You can choose which social accounts you want to log in with from your Account Settings. Learn how to manage social logins

Single Sign-On (SSO) is an authentication method that lets users in an organization log in to different websites using the same set of login details.

Logging in with SSO is only available to certain users. If you think that you should be able to sign in using SSO, contact your organization's IT administrator.

If you can't log in to your Wix account because you've forgotten your password, you can get a reset link sent to your email address. From there, you can create a new password to sign in to your Wix account.

1. Enter your email address and click Continue with Email.

2. Click Forgot Password?

   

3. Enter your email address and click Send.

Learn more about getting a password reset link.

If you can't remember the email address that you used to create your Wix account, we can send it to your recovery phone number, or you can verify your identity to access your account.

1. Click Forgot Email?

2. Select I forgot my login email.

   

3. Enter the URL of your website.

4. Answer the remaining questions and follow the on-screen prompts to access your account.

Learn more about finding a forgotten email address.

If you've lost access to the email address that you used to create your Wix account, you can recover your account in 2 ways:

• Get an SMS code: If you added a recovery phone number in your Wix account, you can get a one-time SMS code sent to your mobile phone to access your account.

• Follow our account recovery process: If you haven't added a recovery phone number, you can go through our account recovery process to confirm that you are the genuine account owner.

The Google sign in option opens a new window where you can sign in to your Google account. Make sure that your browser isn't blocking cookies or popups which may prevent this window from opening (for example, if you're using an adblocker or popup blocker).

If you're already signed into your Google account, make sure it's the same account you used to sign up to Wix. You can sign out of your Google account at google.com before signing in to your Wix account again.

If you have third-party cookies disabled in your browser, you may have difficulties trying to log in with your Google account. Follow the steps below for your browser to enable third-party cookies.

• Google Chrome

• Safari for Mac

• Microsoft Edge

• Firefox

Note: If you don't want to enable third-party cookies, you can log in with your email address and password instead.

If you can't find the site you're looking for on the Sites page, you may be logged in to a different account. Double check the email address you used to sign in to your Wix account.

If you can't remember the email address you used to create the site you're looking for, we can help you find it.

1. Go to the Wix Log In page.

   Tip: If you're already signed in to an account, click your profile at the top right and click Log Out.

2. Click Forgot Email?

3. Select I forgot my login email.

4. Enter the URL of your website.

5. Click Continue after answering the remaining question.

6. Select your country from the dropdown and enter your phone number.

7. Click Send.

Your login email is sent by text message to your recovery phone number. You can log in as normal with your email address and password, or reset your password if you've forgotten it.

If you do not have a recovery phone number, follow the steps on screen to verify your identity. After you verify, you can create a new password and log in with your email and password as normal.

If you have enabled 2-step verification by email, you can click Send code by email to receive a code to your email address instead. Learn more about verifying your account by email.

If you haven't enabled 2-step verification by email, please follow our account recovery process to get help logging in.

If you don't receive an SMS, you can click Call me to get a phone call from Wix and listen to the verification code instead.

Wix uses Google's reCAPTCHA tool to help protect against potential spam and other types of automated abuse.

reCAPTCHA asks users to enter numbers or words seen in distorted images. reCAPTCHA is simply a test to tell humans and robots apart.

You must type exactly what you see in the reCAPTCHA image, whether it's a number, a word, or several words. When you are done, press the enter key on your keyboard.

Tip: You can click the audio button to listen to an audio reCAPTCHA option. The set of numbers is read out and you must enter the numbers you hear in the provided space. When you are done, press the enter key on your keyboard.

Learn more about reCAPTCHA and the Wix login process

Try opening Wix.com in an incognito window or private browsing mode. Learn how to use private browsing mode for your web browser.

You can also try clearing your browser's cache if you're experiencing issues with the login page.

If you don't have access to your login email, or you need help recovering access to your account, we recommend contacting the site owner. They'll be able to send you a new invite to access the site.

If a bookmark link to the Wix login page that you previously used no longer works, the link may have expired. Follow the steps below to fix this issue.

1. Delete the bookmark that's causing the issue.

2. Go to Wix.com.

3. Click Log In at the top right.

4. Log in to your account.

5. Create a new bookmark.

Yes, you can change the email address associated with your Wix account from your Account Settings. Make sure to use the new email address when logging in.

You can enable or disable two-step verification from your Account Settings. This adds an extra layer of security to your account.

Yes. Click Verify Another Way on the verification screen to switch to another method, like SMS, a voice call, WhatsApp, or your authenticator app.

To log out, click on your profile picture at the top right corner of your site's dashboard and select "Log Out."

If you suspect unauthorized access, change your password immediately and enable two-step verification. Contact Wix Customer Care for further assistance.