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Privacy and GDPR

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List of Wix's Sub-Processors


Wix uses sub-processors to help deliver our services to you. These sub-processors only access the data they need to perform their specific functions.


This page lists the sub-processors that Wix works with to process personal data of your site visitors and users (referred to as “Users-of-Users”).



Wix sub-processors


When you use Wix services, personal data of your Users-of-Users is first processed by Wix.com Ltd. (based in Israel). This data may then be transferred to other Wix entities worldwide for storage and service delivery.


All transfers between Wix entities are governed by our intra-company Data Processing Agreement, which includes appropriate safeguards to ensure compliance with data protection laws such as the GDPR.


Sub-processor

Service provided

Location

Wix.com INC

Platform operations and service delivery

United States

Wix.com Brasil Serviços De Internet Ltda.

Platform operations and service delivery

Brasil

Wix.com Services Mexico S de RL de C.V.

Platform operations and service delivery

Mexico

Wix.com Luxembourg S.a.r.l

Platform operations and service delivery

Luxembourg

Wix.com UAB

Platform operations and service delivery

Lithuania

Wix Com India Private Limited

Platform operations and service delivery

India

Wix.Com Germany GmbH

Platform operations and service delivery

Germany

Wix Online Platform Limited

Platform operations and service delivery

Ireland

Wix.com (UK) Limited

Platform operations and service delivery

United Kingdom

Wix.com Ukraine, LLC

Platform operations and service delivery

Ukraine



Third-party sub-processors


Wix also partners with carefully selected third-party vendors to support our services. These sub-processors process personal data on behalf of Wix users, following their instructions as communicated through Wix.



Our vendor security process


Prior to onboarding third-party vendors, Wix conducts a comprehensive vetting process to assess their security postures and ensure they meet our security standards. This process involves collaboration between our legal, procurement, IT and security teams.


As part of our ongoing commitment and, in accordance with our data protection policy, we perform continuous security and privacy assessments of vendors that handle or process personal and sensitive data. This includes conducting Transfer Impact Assessments, as required by applicable regulations.


Before engaging any sub-processor, we conduct thorough due diligence, including security and legal reviews. Each vendor enters into a written agreement with Wix that requires compliance with applicable data protection laws. For cross-border data transfers, we use approved mechanisms along with additional protective measures, where required.



Infrastructure and cloud services


Sub-processor

Service provided

Headquarters

Data transfer mechanism

Amazon Web Services

Cloud infrastructure, hosting, and content delivery

United States

SCC

Google Ireland Ltd

Cloud infrastructure, hosting, and content delivery

Ireland

N/A

Fastly

Content delivery network

United States

SCC

Snowflake

Data warehouse and analytics

United States

SCC



Communication services


Sub-processor

Service provided

Headquarters

Data transfer mechanism

SendGrid

Email delivery services

United States

SCC

Sparkpost

Email delivery services

United States

SCC

Twilio

Communications platform (SMS, voice, messaging)

United States

SCC

Postmastery

Email delivery optimization

Netherlands

SCC



Customer support services


Sub-processor

Service provided

Headquarters

Data transfer mechanism

TaskUs

Customer support services

United States

SCC

Microsoft Dynamics 365

Customer support ticketing system

United States

SCC



Monitoring & security services


Sub-processor

Service provided

Headquarters

Data transfer mechanism

Sentry.io

Application monitoring and error tracking

United States

SCC

New Relic

Performance monitoring and analytics

United States

SCC

Perimeter-X

Security and bot protection

United States

SCC



Data processing services


Sub-processor

Service provided

Headquarters

Data transfer mechanism

Confluent

Data streaming and event processing

United States

SCC



AI service providers


Wix offers AI-powered features within our platform. When you or your users choose to use these AI services, certain data may be processed by our AI service providers. The specific processing depends on how AI features are utilized within your Wix site.


We have entered into Data Processing Agreements with Standard Contractual Clauses with each AI service provider to ensure appropriate data protection safeguards.


View a list of our AI service providers and their policies.



Notification of sub-processor updates


We update our processor list occasionally as we add or remove sub-processors. To receive notifications when changes are made, please contact our Policy Team.


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