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Billing & premium subscriptions

Managing your subscriptions

Google Workspace: Canceling Your Business Email Renewal


You can cancel your Google Workspace business email at any time. When you cancel, auto renewal is turned off and your subscription will expire at the end of the current billing period.


Your business email is not canceled immediately, and you'll still have access to your email until the end of the subscription period. If you change your mind, you can turn the auto renewal back on before the cancellation date.



Important:


We attempt to process your renewal payment up to 30 days before your plan's expiration date. If you do not want your plan to renew, make sure to turn off auto renewal before your next payment date.


Tip: You can see the exact date in the Upcoming payment section of Premium Subscriptions in your Wix account.



Canceling your business email


Cancel your Google Workspace business email from the Premium Subscriptions page of your Wix account.


To cancel your business email:


  1. Go to Premium Subscriptions in your Wix account.

  2. Click the More Actions icon

    Google Workspace: Canceling Your Business Email Renewal

    next to the relevant business email.

  3. Click Cancel subscription.

  4. Review the information on screen and click Cancel Subscription.

  5. Select a reason for canceling from the options listed.

  6. Click Cancel Now.



FAQs


Click a question below to learn more about canceling your business email.


You can turn off auto renewal by following the same steps as canceling your business email. When you turn off auto renewal, you'll continue to have access to your business email until the end of the subscription period.

Note: Make sure to turn auto renewal back on if you want to continue using your business email. To turn auto renewal back on, go to the Premium Subscriptions page in your Wix account, click the More Actions icon

Google Workspace: Canceling Your Business Email Renewal

next to the subscription, and click Turn auto renew on.


It is not possible to cancel the remaining time on your subscription instantly. When you cancel your subscription, it remains active until the end of the billing period. Google Workspace business emails purchased through Wix are non-refundable.


If you have more than one business email, you can choose to cancel only one or some of these instead of all of them. Learn more about canceling one of your business emails.


Google Workspace business emails purchased through Wix are non-refundable. However, if you believe that you have been charged in error, you can contact Wix Customer Care.


Your business email data is retained in accordance with Google’s applicable terms and conditions and data retention policies.

If you repurchase your business email within Google’s retention period, your business email data will be restored.


If you cancel your business email subscription, all active add-ons in your Google Workspace will also be canceled on the same day the business email expires.

You can cancel individual add-on subscriptions at any time, and this will not affect your business email subscription.


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