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Privacy and GDPR

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Displaying a Usercentrics for Wix Cookie Banner


A cookie consent banner is a notification that informs your visitors on how their cookies are being used on your site. Wix has partnered with Usercentrics to offer you a consent banner solution that includes anytime site scans, translation in up to 60 languages, and is supported for Google Consent Mode v2.


usercentrics cookie banner shown on landing page,


About cookies


If you don't have a cookie consent banner active, all cookies and scripts are loaded when a visitor first enters your site.


If you have a cookie consent banner active, the behavior is different. When a visitor first enters your site, only essential cookies and scripts are loaded. In order to use other types of cookies and scripts (e.g., Functional, Marketing, Analytics), you must obtain consent from your visitor. Visitors can either approve all cookie types by simply clicking Accept All, or only allow specific types by disabling the toggles for those cookie types.


Once you add a cookie banner to your site, it automatically disables the usage of non-essential cookies and scripts until your visitor provides consent.

As a result, certain Marketing and Analytics integrations will only work after a visitor approves using the relevant cookies. Below are some examples of the apps that will not work before obtaining visitor consent:

  • Functional cookies: Hubspot and apps created by POWr.

  • Marketing cookies: Marketing integrations such as Facebook Ads, Google Ads and Facebook Pixel.

  • Analytics cookies: Analytical tools like Google Analytics, Hotjar and Wix Analytics.

What isn't covered by the cookie banner?

There are elements and apps that the cookie banner cannot control. In other words, Wix cannot guarantee that the cookie banner is able to block potential non-essential cookies from these parties:

  • Third-party apps from the app market

  • Custom code can be categorized so browsers can recognize their purpose. Learn about categorizing custom code.



Step 1 | Add the cookie banner


To make the Usercentrics for Wix cookie banner appear on your site, head over to the Wix Privacy Center and add the consent banner to your site. The basic version of the Usercentrics cookie banner is free to use and fully GDPR-compliant.


If you wish to access premium features such as privacy trigger placement, translations, customizable text and legal document linking, you'll need to sign up for a monthly or yearly Usercentrics plan. Usercentrics offers a 14-day trial period on sign up.


To add the cookie banner:


  1. Go to Privacy & Cookies in your site's dashboard.

  2. Click Add to Site next to Add a cookie consent banner.


adding usercentrics banner,

  1. Review the Usercentrics information and click Agree & Add to continue.

  2. (Optional) To access premium banner features, click Upgrade Now.

    1. Add your billing information for app renewal and click Submit Purchase.



Step 2 | Run a scan of your site


Perform a scan of your site to identify components that may require user consent. The scan shows both Wix and 3rd-party components as well as describing the cookie type (e.g., Functional, Marketing, Analytics) they employ.


usercentrics scan report example,

If the scan tells you that action is required, you can review the relevant component as well as the suggested courses of action presented in your scan report. A scan can be performed monthly for all users. For premium users, an automated scan can be scheduled monthly, or a site can be re-scanned at any time.


To run a scan:


  1. Go to Cookie Consent Banner in your site's dashboard.

  2. Click Website Scan.

  3. Choose one of the following:

    • For first-time users, click Scan.

    • To re-scan your site, click Re-scan website now.

  4. Click View scan results to review your scan report.



Step 3 | Customize your banner's look & texts


After enabling the cookie banner, make it your own by customizing the design. Premium users can also edit colors, layout, theme and adjust the text to your tone & voice.


Additionally, all users can link the banner to a privacy policy so visitors are aware of all of the ways your site collects, uses, discloses, and manages their data.


Learn more about creating a privacy policy for your site.


customizing banner appearance,

To customize your banner:


Free banner


  1. Go to Cookie Consent Banner in your site's dashboard.

  2. Customize your banner with the following options:

    • Under Appearance:

      • Layout: You can choose a slimmed or full-size banner.

      • Theme: You can choose from a light or dark theme.

    • Under Privacy trigger:

      • Choose to display your privacy trigger on all, or only selected pages.

    • Under Text labels:

      • Main language: You can set the main language of your banner.

      • Links: Add links to your policy documents such as your privacy policy.

    • Under Language:

      • Language: Select the language you wish your cookie banner to display in.

    • Under Advanced:

      • Enable placeholders: Enable the toggle to prevent loading third-party components managed by Wix, like Google Maps and Facebook, until consent is provided.

      • Redisplay your banner: Click Resurface to force the consent banner to reappear for all users.


Premium banner


  1. Go to Cookie Consent Banner in your site's dashboard.

  2. Customize your banner with the following options:

    • Under Appearance:

      • Layout: Choose a flat or full-size banner, and whether you want your banner to appear in the center, at the bottom, or in the corners of the page.

      • Theme: Choose from a light (default), dark or custom theme. The custom theme allows you to select colors, fonts and add overlay or shadow effects. You can also set the banner theme to match your site’s theme.

      • Logo: Upload a URL of your company's logo. Add alt text to help screen readers identify the logo.

      • Hide Usercentrics branding: Enable the toggle to remove Usercentrics branding from your banner.

    • Under Privacy trigger you can customize the position, color and icon of your privacy trigger. You can also show your trigger only on selected pages, if desired.

    • Under Text labels:

      • Language: Select the language you wish to edit content in.

      • Text: Personalize the text of your banner title and message, legal text links and buttons.

      • Links: Add links to your policy documents such as your privacy policy

    • Under Language: Add up to 60 languages that you wish to support in your cookie banner and remove those no longer needed. Translations are provided automatically by Usercentrics.

    • Under Advanced:

      • Enable placeholders: Enable the toggle to prevent loading third-party components managed by Wix, like Google Maps and Facebook, until consent is provided.

      • Redisplay your banner: Click Resurface to force the consent banner to reappear for all users.



Step 4 | Enable your banner


After reviewing your banner you're ready to make it visible to your site visitors. Once you do, the banner is enabled on your site and starts collecting consent from your visitors.


To enable your banner:


  1. Go to Cookie Consent Banner in your site's dashboard.

  2. Enable the Show banner toggle.

    Note: You can use the toggle to disable your banner if you need to.


show banner toggle enabled,

Tip:


Access your Consent Log to view and manage consent collected through your cookie banner. If needed, you can export the log and search for specific site members.



FAQs


Click a question below to learn more about cookies and your Wix site.


The Usercentrics privacy trigger is a collapsed access point to the cookie banner. Once clicked, the cookie banner expands to full size and visitors and revisit their cookie preferences.


There are 2 possible reasons for your cookie banner not displaying once it's been enabled:

  • Once a site visitor accepts or declines cookies, the banner remembers that preference, and no longer appears in full view for that visitor. By clicking the privacy trigger, your visitors can re-access your cookie banner to view or change their cookie preferences.

  • If your domain is not properly connected, the cookie banner won't appear. You can troubleshoot domain connection issues using the Wix Domain Assistant.


No. Your banner can't be viewed in your editor or Preview mode. To see your changes, save and go to your live site.


Wix provides a guide to creating a privacy policy for your site. Link the banner to a privacy policy so visitors are aware of all of the ways your site collects, uses, discloses, and manages their data. This helps in protecting visitor privacy if there is information they don't want to share with your site. You can either link to a page on your site or to an external web address providing the info.


The Wix Cookie Banner is no longer available for new sites. The Usercentrics cookie banner is now available as an alternative solution. If you already have a Wix Cookie Banner active in your site, the banner continues to collect consent from your users and you can continue to customize your banner and link to your legal notices.


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