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Connecting a domain

Domains purchased elsewhere

Connecting a Domain to Wix Using the Pointing Method


Create a website with Wix and connect an existing domain that you already own to it using the pointing method. This keeps your DNS hosted outside of Wix.


When you connect your domain by pointing, you continue to manage your DNS settings from your DNS host's account. We don't recommend pointing in most cases because we're unable to assist in case you have DNS issues. However, if your domain has complicated DNS records that you prefer not to reconfigure, pointing may be your best option.


Learn more about the differences between connecting your domain via name servers vs. pointing.


Before you begin:


You must upgrade your Wix site before you can connect your domain.



Video tutorial


Check out this short video tutorial, or scroll down to read the full article.




Step 1 | Add the domain to your Wix account


Before updating the DNS settings in your domain host account, you'll need to add the domain to your Wix account.


To add your domain:


  1. Go to Domains in your Wix account.

  2. Click Add an Existing Domain.

  3. Click Connect a domain you already own.

  4. Select the site you want to connect your domain to and click Continue.

  5. Enter your domain in the search bar and click the arrow icon

    An arrow icon. The arrow is white on a black background.

    .

  6. Click connect it to your site in the sentence below the search field.


A screenshot of the the connect it to your site link to connect a domain to a Wix site.

  1. Some domain providers support connecting your domain automatically. Depending on your provider, you may see different steps. Choose an option:

    Note: If a "Start Transfer" option appears, click connect your domain in the sentence below it.


If you see a popup screen with a Continue button (like in the screenshot below), Wix can connect your domain for you. You can log in to your domain provider account and we'll take care of the rest.

Get your log in details ready for your domain provider account, then click Continue. Follow the on-screen instructions to sign in to your provider account and connect your domain.

Connecting a Domain to Wix Using the Pointing Method

What's next?

Your work is done (you don't need to complete Step 2 in this article). We'll notify you by email when your domain is connected. It may take up to 48 hours for your domain's new DNS records to propagate and your site to appear worldwide. Learn more about domain propagation.

Notes:

  • Automatic domain connection is not yet available for all users.

  • Not all domain providers support automatic domain connection. Learn more by checking this supported providers list.

  • If your domain provider has 2-step authentication (e.g. SMS code), you'll be prompted to enter the code after you enter your email address and password.

  • For some domain providers, you may be directed to a new tab to sign in to your account. If you don't see a login screen in your Wix account, check for a new tab or browser window.


  1. Click go to our manual setup to begin connecting your domain manually.

    Connecting a Domain to Wix Using the Pointing Method
  2. Review the information on screen and click Start.

  3. Click pointing at the top of the screen.

    Screenshot of clicking the pointing option when connecting a domain.
  4. Click Switch to Pointing Instructions.

What's next?

You can move to Step 2 in this article to continue connecting your domain.



Step 2 | Update the DNS records in your domain host account


To finish the connection, you must update your domain's DNS records in your domain host account (usually the company you bought your domain from).


You will see a step-by-step outline in your Wix dashboard, which will help you to go through the steps to change the DNS records in your domain's current host account.


Keep this Wix guidance page open and work through the steps on the domain host's account. The steps will tell you everything you need to know, including the records you should use.


To update your DNS records in your host account:


  1. Log in to your domain's current host account:

    1. Open a new tab in your browser.

    2. Go to your domain host's site and log in.

    3. Go back to the step-by-step outline in your Wix dashboard.

      Image of Wix step-by-step outline for connecting an external domain by the pointing method.
    4. Click I logged in.

  2. Find your domain settings page:

    1. Go to the domains page on your domain host's site.

    2. Find your domain and go to its settings panel.

    3. Return to the step-by-step outline in your Wix dashboard.

    4. Click I found my domain settings.

  3. Find your DNS Records:

    1. In your domain settings, find the area where you manage or edit DNS server records.

    2. Return to the step-by-step outline in your Wix dashboard.

    3. Click I found the records.

  4. Replace your DNS records:

    1. On your domain host's site, replace your current records with the Wix DNS records provided on your Wix domains page.

      Connecting a Domain to Wix Using the Pointing Method
    2. Return to the step-by-step outline in your Wix dashboard.

    3. Click I updated my records.


Important:


Be sure to update both your CNAME and A record with your domain host. If you don't, your site will appear unsecure and your visitors may see this warning message:


Image showing message

If you're having trouble updating your DNS records, contact your domain host for assistance. For your convenience, we've created this email template to help you explain what you need to do.


To whom it may concern at { name of domain host (e.g., GoDaddy)},

My name is { your name}, and I purchased the following domain from you: { your domain URL (e.g. www.mystunningwebsite.com)}. I've built a site on Wix.com and want to connect my domain via pointing.

Please update the DNS records in my account to these records:

  • A Record:

    Host: @ (or leave blank)

    Value: 185.230.63.107

  • CNAME Record:

    Host: www

    Value: pointing.wixdns.net

    Thanks,



Step 3 | Wait for your domain to propagate


Your work is done. It may take up to 48 hours for your domain's new DNS records to propagate and your site to appear worldwide. Learn more about domain propagation.



FAQs


Click a question below to learn more about connecting a domain to Wix.


If you see a 'www.www.' loop in your browser's address bar before your domain, this either means your DNS records are set up incorrectly, or they just haven't propagated yet.

Try these steps to resolve the issue:

  1. Check that you've configured the correct DNS records with your domain host. You must add both the A record and the CNAME record to point your domain correctly.

  2. Wait 48 hours for your DNS records to fully propagate.

  3. Clear your browser's cache.

  4. Flush your DNS.

  5. Reload your site.


Wix does not support the use of Domain Name System Security Extensions (DNSSEC) or DNS Proxies like Cloudflare for domains connected by pointing. To ensure DNS propagation, please make sure these options are not enabled before connecting your domain to a Wix site.


Yes, most domains are eligible to be transferred to Wix. When you transfer a domain, Wix becomes your domain host and you can manage payments, contact information, and DNS records from your Wix account. Learn more about the difference between transferring and connecting a domain.


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