Checking Your Domain's DNS Records Using whatsmydns.net

Perform a DNS (Domain Name System) lookup with whatsmydns.net to check if your domain's DNS records are correct and propagated. Domain propagation is the process of updating DNS records around the world following any changes to the records.

When you perform a DNS lookup at whatsmydns.net, you'll see a green checkmark next to the record that has propagated at a particular server. If you see a red X, that means that either no records have propagated, or a communication issue exists between whatsmydns.net and the server.

About domain propagation:

Domain propagation can take up to 48 hours to complete. If you changed your domain's DNS records within the last 48 hours, you may see different records at different locations on whatsmydns.net. Learn more about domain propagation.

Locating your domain records in your Wix account

Check if your domain records have been verified around the world. Find your DNS records in your Wix account, then compare them to the whatsmydns.net search results.

To check your domain records:

1. Go to Domains in your Wix account.

2. Click the Domain Actions icon

   

   next to the relevant domain.

3. Click Manage DNS records.

1. Make note of the records you want to check (e.g. Name Servers, A record, CNAME).

2. Search for your domain on whatsmydns.net and compare the search results to the records in your Wix account.

Not sure which connection method your domain is using?

Learn more about connecting your domain via name servers vs. pointing.

Checking your name server connection on whatsmydns.net

Use whatsmydns.net to check that your domain has the correct Wix name server records at various locations around the world.

To check your domain's name server records:

1. Go to whatsmydns.net.

2. Enter your domain name without the www. prefix (e.g. mystunningwebsite.com) in the search field.

   Note: This is the 'host name' in your Wix records.

3. Select NS from the drop-down menu and click Search.

4. Check that the search result matches the 'Value' field in your Wix records. If they match, your domain has propagated at that particular server location.

Show me an example

The screenshot below shows the results for a name servers search. The green checkmarks next to ns15.wixdns.net and ns14.wixdns.net show that those records have propagated at those locations.

The records in the search result match the records in the Wix account for that domain (see the Value field). This shows that the correct records have propagated.

Notes:

• A red checkmark next to a location means that either no records have propagated, or there is a communication issue between the server and whatsmydns.net.

• If the records in whatsmydns.net do not match the ones shown in your Wix account, the records may still be propagating or they may need to be updated.

Checking your pointing connection on whatsmydns.net

Use whatsmydns.net to check that your domain has the correct pointing records at various locations around the world.

Important:

Your domain must have the correct A records and CNAME records to connect to Wix via pointing.

To check your domain's A records:

1. Go to whatsmydns.net.

2. Enter your domain name without the www. prefix (e.g. mystunningwebsite.com).

3. Select A from the drop-down menu and click Search.

4. Check that the search result matches the 'Value' field in your Wix records. If they match, your records have propagated at that particular location.

Show me an example

The screenshot below shows the results for an A record search. The green checkmarks next to each IP address show that those records have propagated at those locations.

The IP addresses in the search result match the records in the Wix account for that domain (see the Value field). This shows that the correct records have propagated.

Notes:

• A red checkmark next to a location means that either no records have propagated, or there is a communication issue between the server and whatsmydns.net.

• If the records in whatsmydns.net do not match the ones shown in your Wix account, the records may still be propagating or they may need to be updated.

To check your domain's CNAME record:

1. Go to whatsmydns.net.

2. Enter your domain name including the www. prefix (e.g. www.mystunningwebsite.com) in the search field.

3. Select CNAME from the drop-down menu and click Search.

4. Check that the search result matches the 'Value' field in your Wix records. If they match, your records have propagated.

Show me an example

The screenshot below shows the results for a CNAME search. The green checkmarks next to cdn1.wixdns.net show that those records have propagated at those locations.

The records in the search result match the records in the Wix account for that domain (see the Value field). This shows that the correct records have propagated.

Notes:

• A red checkmark next to a location means that either no records have propagated, or there is a communication issue between the server and whatsmydns.net.

• If the records in whatsmydns.net do not match the ones shown in your Wix account, the records may still be propagating or they may need to be updated.

Having trouble with your domain?

If your domain has the correct records but your live site is still not connected, get more help troubleshooting your domain.

Video tutorial

Check out this video tutorial.