< Back Managing your media Wixel Wixel: Refund Policy Wixel offers a 14-day, money-back guarantee for the initial purchase of a monthly or yearly Wixel plan. If you cancel your Wixel plan within 14 days of upgrading, you will receive a full refund for your chosen plan. To cancel, visit your Premium Subscriptions page. When you cancel your plan, all AI credits that you had available under the plan will be removed, and you will go back to the credit allowance that's offered under Wixel's free plan. Eligibility for refunds The 14-day refund policy is applicable only to the initial purchase of a Wixel plan (i.e. an upgrade from the free plan). The refund policy does not apply to any additional or subsequent purchases (including top-up purchases), upgrades, or renewals. If you feel that you deserve a refund, get in touch to tell us why and we will review your request. Processing refunds Cancel your Wixel paid plan within the first 14 days of purchasing it to receive a full refund. If you're eligible, the funds are refunded to the same payment method you used to purchase the plan. Please allow up to 45 business days for your refund to process. After cancelling, you will no longer be able to use the AI credits that you had available under the paid plan. Your Wixel plan will revert to the free plan offering, including the credit allowance that's offered under Wixel's free plan. FAQs Click a question below to learn more about refunds for Wixel plans. Does the 14-day money back period apply for monthly plan subscriptions? Yes, our Wixel paid plans are offered on a yearly or monthly basis. Both types of plans offer a 14-day money back period. I accidentally purchased the wrong Wixel plan. Can I change it? Yes, you can change to a higher plan or change from a monthly to yearly subscription. For example, you can change a monthly Basic plan to a Monthly Pro plan or a Monthly Pro plan to a Yearly Pro plan. To change your plan: Go to Wixel. Log in to your Wixel account. Click Upgrade at the top right. Select the plan you want to purchase. Enter your payment method details and click Submit Purchase . Click Go Create . For assistance in changing plans, contact us and we'll be happy to help you. Are my projects saved if I cancel my plan? Yes, your projects will remain saved in your account. Cancelling your plan won't affect your existing projects and designs. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Bookings: Managing the Participant List for a Course Wix Bookings allows you to manage the participant list for your courses efficiently. You can keep track of who has paid, contact participants by email or message notification, update contact details, and add or remove clients. This helps you stay organized and ensures smooth communication with your participants. For example, if you run a yoga studio, you can easily update attendees about schedule changes or send reminders about upcoming sessions. Adding participants to a course You can add a new participant to your course or edit an existing booking to update the number of people registered. Add existing contacts or create new ones, and choose how you want each participant to pay. To add a participant to a course: Go to Booking Calendar in your site's dashboard. Click the relevant course in your calendar. Click Manage next to the number of participants. Click + Add Participant . Click the Name field. Select who you want to add: An existing client: Type the name of your client or select them from the list. A new client: Click + Add Contact , enter the participant's details and click Save . Enter the total number of participants for the booking under Group of . Note: You can only edit this number before the service is marked "Paid". Choose an option under How do you want to charge your client? : Charge with an invoice: Email an invoice to the client to get paid online. Collect payment later: Charge the client for each course session using the Manage Participants or the Orders dashboard. Mark as paid: Mark the session as 'Paid'. This option is useful for clients who pay in person. (Optional) Select the Send confirmation email to participant checkbox. Choose a saving option: Save & Add Another: Save the participant and start adding another one. Save: Save the participant and return to the participants list. Removing participants from a course If clients can no longer attend the course for any reason, you can remove them to open up spaces for others. Cancellation and no-show fees: For courses, you can apply a one-time cancellation fee to remove a client from the entire course. It's not possible to remove a client from just one session; you must cancel the entire booking since all course sessions are reserved together. Read more about cancellation and no-show fees . To remove a participant from a course: Go to Booking Calendar in your site's dashboard. Click the relevant course in your calendar. Click Manage next to the number of participants. Click the More Actions icon next to the participant you want to remove. Click Remove . Depending on the type of order, follow the steps below: Orders without cancellation or no-show fees (Optional) Select the Notify client via messages checkbox to send your client an SMS or WhatsApp notification. (Optional) Click Notify participants with an email checkbox and add an optional message for your customer. (Optional, for paid orders) Click Mark as refunded/Issue Refund to refund the client. Click Mark as refunded/Issue refund to confirm. Orders with cancellation and no-show fees (Optional) Click the Apply cancellation fee checkbox to charge a cancellation fee. Note: This option is only available for courses that include cancellation and no-show fees in their booking policy . (Optional) Select the Notify client via messages checkbox to send your client an SMS or WhatsApp notification. (Optional) Select the Notify client via email checkbox and add an optional message for your customer. Click Remove . (Optional) Adjust the total fee and click Confirm Fee & Continue . Note: You cannot charge more than the fee stated in the policy. Depending on the payment status, choose what you want to do: If payment is due: Click Collect Payment and choose how you want to charge your client: Charge with pay link , Charge card manually , Charge with invoice , or Mark as paid . You can click Not Now to collect payment later. If no payment is due: Click View Order to view the updated order or click Not Now . Need to issue a refund? You can issue a refund through the Orders page in your site's dashboard. Collecting a payment from participants Collect a payment by completing the checkout for unpaid or partially paid classes. The options you see depend on the payment settings you choose when creating the course service, as well as the payment providers you add . To collect a payment: Go to Booking Calendar in your site's dashboard. Click the relevant course in your calendar. Click Manage next to the number of participants. Click Go to Checkout next to the relevant participant. (Optional) Add new details to the participants cart: Add an item: Click + Add Item , then click the relevant tab and choose what you want to add: Appointment: Select the relevant service to add an appointment or schedule multi-service appointments . Class: Select the relevant class session . Course: Select the relevant course session . Product: Select the relevant product(s). Custom charge: Add a custom item that is not in your catalogue. Enter the item name in the What are you charging for? field. (Optional) Enter Additional info (e.g. engraving, special request). Add the Price . Add a discount: Click + Add discount: Enter the Discount reason . Enter the Amount . (Optional) Click + Add Another Discount to add an additional discount. Add a tip: Click + Add tip . Select an amount or add a Custom amount . Note: Select No Tip if you don't want to add a tip. (Optional) Click Manage tip distribution to redistribute the tips among your staff . Click Apply . Click Save & Collect Payment and choose how you want to collect the payment from your participant . Managing client attendance Manage attendance for your courses using the booking calendar in your site's dashboard. You can mark participants as checked-in or no-show. To manage client attendance: Go to Booking Calendar in your site's dashboard. Click the relevant course in your calendar. Click Manage next to the number of participants. Select the checkbox(es) next to the clients you want mark attendance for. Tip: Select the checkbox at the top of the list to select all participants. In the Attendance column, click the Booked drop-down next to the relevant client. Choose the relevant option: Checked-In: The participant booked and came in for the session. No-Show: The participant booked the session but didn't show up. If relevant, you can click notify the client with an email and personal message. Viewing custom booking form responses If you add custom questions to the form clients fill out when they book a service, you can view their responses from the participants list. Simply click the relevant client to see what they answered. Learn more about viewing booking form responses . Contacting your course participants Update your members about changes to an upcoming session or anything else they need to prepare beforehand. To contact your course participants: Go to Booking Calendar in your site's dashboard. Click the relevant course in your calendar. Click Manage . Click the More Actions icon next to the relevant client. Click Send message . Click the Message via drop-down and choose what type of message you want to send: Chat: Send your client a chat message through your site. They can only see these messages when they log in to your site. Email: Send your client an email using the address they provide when they sign up for your services. SMS: Send your client an SMS message. You can only send an SMS via your business phone number . Enter your message. (Optional) Click the relevant icon to add Saved Replies , Payment Requests , Emojis , Attachments and more. Learn more about replying to messages in Wix Inbox . Click the Send icon . Emailing course participants You can send important updates via email to specific clients or to all participants in the course using the participants list. Notes: If you use Outlook as your mail client, remove spaces between the semicolons separating the participants' emails. This helps guarantee the emails are sent correctly. You must have a default mail client set up on your computer to use this option. To email contacts on your participants list: Go to Booking Calendar in your site's dashboard. Click the relevant course in your calendar. Click Manage next to the number of participants. Select the checkbox next to the relevant client(s), or select the Client checkbox at the top to email everyone. Click Send Email . Create the message in your mail client and send it. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Studio, Partners & Enterprise Wix Studio Studio Editor: Collaborating on a Site In the Studio Editor, your team can design powerful sites together in real time, while staying aligned and connected. Tell me more about collaborators in Wix Studio There are 2 types of collaborators you can have on a site: Teammates: These are added to the Team tab in the workspace by the team owner. They are the teammates that you work with on your projects and they have access to your team workspace. Learn how to manage your team. External site collaborators: These are other professionals you work with that are not part of your team, such as freelance designers, or clients that you invite to their own site once it's ready. You give them access to one specific site, and they cannot access your workspace. For both teammates and external collaborators, you can decide what roles and permissions they have on sites and in the workspace. You can also choose the mode they can access in the Studio Editor. In this article, read all about the features that help streamline the process while avoiding any overlaps between teammates and collaborators. Edit a site together The Studio Editor is a collaborative real-time platform that lets users work simultaneously on the same site. You can edit the layout, design and content of pages or elements without overriding people's actions. Changes made by other users appear in the Studio Editor within seconds. You can also see who's working on each element or page. This minimizes conflicts and allows you to collaborate efficiently with team members and site collaborators. Start collaborating: You can invite people to join your site directly from the Studio Editor. Click the Wix Studio icon at the top left. Hover over Site , then hover over T eam Work . Click Invite People to Collaborate . Manage people's access level on this site When inviting people to help edit a site, you can limit their editing permissions based on the areas they should handle. The Editor is automatically adjusted to each person's role so any unauthorized action is either hidden or disabled. On top of the role you choose for someone, you can also restrict the pages and global sections they're allowed to edit . Note: This action is only available if you're the site owner or co-owner. Use comments to stay in sync Use the Comments panel to streamline your team's communication and keep it organized in one place. Every site page has its own comments panel so that the comments are page-specific. The comment can be general or related to an element you choose. Make your comment more detailed by formatting your text and adding lists, images and files. You can also tag specific people who should see and address your comment, so they're automatically notified. Edit the code together Wix IDE In the Wix IDE, multiple collaborators (2 or more) can edit the code at the same time. Edits made in one instance of the IDE are synced to the other instance(s) in real time. Code editor Only 1 collaborator can edit the site's code at a single time. While that collaborator is editing the code, other collaborators working on the site have read-only permissions. This includes the code editor, as well as the public and backend files in the Code panel. However, they can edit the site's design and content as normal. Switching between the Wix IDE and Code panel You can choose where to edit code – the Wix IDE or the Code panel in the editor. It is not possible to edit the code in both platforms simultaneously. If someone is editing code in the Wix IDE, for example, the Code panel in the editor switches to read-only mode (and vice versa). If you want to edit your site's code in the Code panel, all site collaborators must close the Wix IDE. You can then click Start Coding in the Code panel. Did you know? Elements that are referenced in the code have a specific label in the editor, so all collaborators are aware. If a collaborator tries to delete one of these elements, they will see a pop-up recommending to check the code or consult a developer. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Pricing Plans: Creating Plans in the Wix App Create new membership plans or packages on the go using the Wix app. With Pricing Plans, you choose the duration and pricing of the plan, the available payment methods, and what benefits each plan includes. Before you begin: Make sure you add Pricing Plans to the Wix app . To create a Pricing Plan: Go to your site in the Wix app . Tap Manage at the bottom. Tap Pricing Plans under Catalog . Tap Create New Plan . Enter the plan's name and tagline. List the plan benefits: Tip: Here you can explain to clients what they get when they buy the plan. Go to the List what's included section and enter the first feature (e.g. 24/7 gym access). Tap Add more to add additional features. Choose your pricing options: Recurring Payments: Customers pay each week, month, or year until the plan ends. Select Recurring Payments . Tap the Payment Frequency drop-down and select an option. Enter the price per payment. One-Time Payment: Customers pay one amount for the duration of the plan. Select One-time Payment . Enter the plan price. Free Plan: Customers do not pay. Select Free Plan . Set the plan duration by tapping the Length of Plan drop-down and selecting when the plan expires. (Recurring and one-time payments only) Tap the Setup Fee toggle to apply a setup fee to the first payment of your plan. Then enter the Amount and the Setup fee name . Tap the Free Trial toggle to create a plan that starts with a free trial period . Note: This option is available for plans with recurring payments. Connect your plan to Wix content and services you create. Tap the options below to choose your Advanced Settings for the plan: Single Purchase Only: Tap to enable the toggle to create a trial plan that can only be booked once per client . Allow Plan Cancellation: Tap to enable the toggle to allow clients to cancel plans themselves in the My Subscriptions page. Custom Start Date: Tap to enable the toggle to allow clients to choose when the plan starts. Plan Policies: Tap to enter policy information and tap Save . Note: The policy appears on the checkout page. Collect additional info at checkout: Tap the relevant form and tap Save . Learn more about collecting additional info from customers at checkout . Note: You can only create and manage custom forms on desktop. Customize a Thank You Page : Tap to customize the message and button text on your Thank You Page and then tap Save . Tap the relevant option to choose where to redirect your customers after checkout: Home Page: Customers go straight to your home page after completing their purchase. Other page: Enter the URL of the page. Tap Save . Tap Save at the top right. Want to make changes to a plan? After you make plans and sell them, you can edit your plans. When you do: Changes to the price and plan duration only affect new purchases . Existing clients continue to receive the conditions they agreed to when they purchased a plan. Changes you make to the connected benefits do affect existing plan holders. For example, if you no longer offer a class that was connected to a plan, you can remove it from the list of connected services. To increase prices for an existing client with recurring payments, cancel the client's plan so it doesn't renew and then direct them to purchase the plan again. To make changes to a plan that a specific client purchased , go to the Subscriptions area in your mobile app. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Bookings: Sending SMS Notifications to Clients SMS notifications (Short Message Service mobile text messages) are a great way to enhance customer service and ensure your clients never miss a session. With Wix Bookings, you can choose which SMS notifications to send to clients, such as confirmations, session reminders, and updates. You can enable these notifications in your site's dashboard and even include automatic pay links to remind clients to pay for unpaid bookings. Important: You need to upgrade your site to a plan that supports booking platform features in order to send SMS notifications SMS notifications must comply with the Wix SMS terms of use . To send more advanced SMS notifications, with custom text and timing, you can add the Omnisend app to your Wix Bookings site. Types of SMS notifications Wix Bookings offers pre-installed SMS notifications to keep your clients up to date about their bookings. By default, these notifications are deactivated, but you can activate them at any time from your booking settings. Certain SMS notifications are sent automatically when a client opts in, while others you send directly from your booking calendar, and some can be both depending on the situation. Learn more about Wix pre-installed automations . Important: Clients must provide a valid phone number with a country code to receive SMS notifications. Here are the notifications you can activate: Pre-installed notifications Make sure these toggles are enabled so your clients can automatically receive SMS notifications for these actions: Send clients an SMS confirmation when they book: Clients receive an SMS confirming their booking. Notify clients when their booking is canceled: Clients receive an SMS when they cancel their booking. Let clients know their booking request is pending confirmation: When appointments require approval, clients receive an SMS once their request is under review. Let clients know their booking request has been approved: Clients receive an SMS once you approve their pending booking request. Let clients know their booking request has been declined: Clients receive an SMS once you decline their pending booking request. Remind clients about upcoming sessions: Automatically send SMS notifications 24 hours before a session. This is a great way to provide better customer service and make sure clients never miss a session. Note: Reminders are only sent for bookings made once this automation has been activated. Pre-installed notifications sent from your booking calendar Make sure you enable the relevant toggles, then choose your action on your booking calendar, and select the Notify client via SMS checkbox to send an SMS notification. Send clients an SMS confirmation when they book: Notify clients with SMS when you book a session from your booking calendar. Notify clients when their booking is canceled: Notify clients with an SMS when you cancel their booking. Notify clients of changes to their booked appointment or class: Notify clients with an SMS if you make any changes to their appointment or class. Notify clients when there's a change to their course: Notify clients with an SMS if you make any changes to their course. Enabling SMS notifications Manage your automated SMS notifications in your site's dashboard. This helps keep your clients up-to-date on the status of their bookings. SMS notifications go to the booking contact's phone number. Important: Clients must provide a valid phone number with a country code to receive SMS notifications. SMS notifications must comply with the Wix SMS terms of use . You cannot customize the SMS text or 'sent from' number. You need enough SMS quota to send notifications. To enable SMS notifications: Go to Booking Settings in your site's dashboard. Click Notifications you send . Click the SMS tab. Enable the toggle next to each SMS notification you want to activate. (Optional) Click View to preview the message your clients receive. Including pay links in SMS notifications Make it easy for clients to pay for their bookings by including pay links directly in SMS notifications. When you enable this option, clients receive a unique pay link for any unpaid sessions, streamlining the payment process and helping you get paid faster. To include pay links: Go to Booking Settings in your site's dashboard. Click Notifications you send . Click More Actions at the top right. Click Send automatic pay links . Enable the toggle. Click Save . Sending SMS notifications from your booking calendar Keep your clients informed about their bookings with SMS notifications. To send them, you need to enable the relevant toggle in your booking settings. Then, in your booking calendar, select when to send an SMS notification after an action is completed. Clients will only receive an SMS if their phone number includes a valid country code and they've opted in to receive SMS notifications. To send SMS notifications from your booking calendar: Go to Booking Calendar in your site's dashboard. Book, cancel, or reschedule a session. Select the Notify client via SMS checkbox to send your client a text message about the update. FAQs Click a question below to learn more about SMS notifications. Can I require clients to add their phone number? Yes, you can. In the phone number section of the booking form , select the Make this a required field checkbox. Note: If at least one SMS notification is turned on, phone numbers become automatically required when clients book a service online. Why can't I choose the option to notify clients via SMS? The option to select the Notify client via SMS checkbox might be unavailable for several reasons, including: If your client has asked in the past to opt out of communication. If your client doesn't have a valid country code with their phone number. If you've hit your SMS quota for the month. If you or your staff, make the booking and don't enter a valid phone number for your client. If you did not enable the Active toggle for this action in your booking settings. Tip: Hover over Notify client via SMS to see the reason. What number will my SMS reminders come from? The messages are sent to your customers from a generic Wix phone number. This number cannot be changed. Clients receive the SMS reminder at the phone number they enter in your booking form. Can I customize my SMS reminders? You cannot customize the SMS text, timing, and "sent from" number. However, you can create more advanced SMS reminders using the Omnisend app . Is there a limit to how many SMS notifications I can send? Yes. Your monthly SMS quota is determined by: The number of texts included in your site plan . The number of texts included in any standalone SMS plan you've purchased. Learn more about your SMS notification quota . When will my SMS quota be renewed? Your SMS quota renews on the 1st of each month, regardless of when you purchased a site upgrade or an SMS plan. When your quota is renewed, or "topped up", it will never exceed the total of the quotas in both plans. For example, Frank purchased a site upgrade that includes 50 texts on February 10th. He then purchased an SMS Starter plan on February 20th, adding 500 texts to his quota (550 in total). On March 1st, his quota will be "topped up" to a maximum of 550 SMS messages. Learn more about your SMS notification quota . When a quota renews, will any unused messages roll over to the next month? No, any unused messages will not roll over to the next month. When your quota renews, it will never exceed the total of the quota(s) in your plan(s). Which language is used for SMS notifications? SMS notifications are sent in your contact's preferred language. If their preferred language isn't one of your site's languages, the SMS will be sent in your site's main language. How far in advance are SMS reminders sent, and can their timing be changed? You can only send SMS reminders 24 hours before a session starts. Currently, you can not customize the timing of SMS notifications. Can I send SMS notifications to multiple participants in a class or course? Yes, you can send SMS notifications to multiple participants. For example, if you update a class time, select the Notify clients via SMS checkbox. If some participants haven't provided a phone number or have opted out of receiving communications, you will see a notification letting you know some participants are not able to be notified. Why don't my clients see pay links in their booking SMS notifications? Pay links are only included if: You have a payment method that accepts online payments (such as Wix Payments or PayPal). The order still has an unpaid balance. Your site has been published. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Advanced features CMS CMS: Displaying Collection Content on Bookings Pages With the CMS (Content Management System), you can now display content from your collection directly on Wix Bookings pages. This gives you the ability to personalize and enhance your service listings with additional information, creating a richer experience for potential clients. First, you create a CMS collection that references your Bookings Wix app collection. This is where you'll save the additional info you want to integrate into your Bookings pages. Next, you need to use Velo code to build custom Bookings pages. Then, set up the datasets on your page, connecting them to your Bookings Wix app collection and your CMS collection. Finally, connect supported elements like Rich Content to your CMS collection to display the additional information. This can be a game-changer for your online business. Imagine being a hair salon owner who wants to give customers a more in-depth look at your services. With this process, you can easily add extra, specific details about each service, right on your Bookings pages. Important: You must use code to build custom Bookings pages. Displaying CMS collection content on Bookings pages is not yet available in all Wix accounts. We're working on releasing this feature. Before you begin: Make sure to add the CMS to your site if you haven't already. Enable Wix app collections so you can use Wix Bookings with the CMS. Step 1 | Create a collection that references your Wix app collection Create a multiple item collection where you will keep the additional info you want to integrate into your Bookings pages. In this article, we'll call this your 'Details' collection. In the collection, click + Add Item to add items for each service that you want to save additional details about. Click + Add Field to add fields for each type of content you want to save (e.g. Rich Content ). Click the relevant cells to add your content to each item. Add a Reference field type and connect it to the Bookings Wix app collection: Click Manage Fields then click + Add Field . Select Reference and click Choose Field Type . Tip: Select the Multi-reference field if you want to use an item's content for more than one service. Enter the Field name . (Velo only) If necessary, update the Field ID , which is used in the site's code. You cannot update this ID later. Click the Referenced Collection drop-down and select the relevant Wix App collection. For example, select Services under Bookings . (Optional) Enter help text to include a tooltip in your collection next to the field name. Click Save . For each item, click the reference field and select the relevant service. You can select multiple services if you added a multi-reference field in the previous step. Step 2 | Build custom Bookings pages If you want to add more details from your CMS collection to your Bookings Service or Calendar page, you must convert them to custom pages. This involves adding code and using the Velo APIs. You only need to convert the Bookings pages in which you want to add details from your 'Details' collection. Click the relevant link below and follow the steps to build your custom Bookings page(s): Build a custom Booking Calendar page with Velo Build a custom Booking Service page with Velo Step 3 | Set up the datasets on your page Datasets link your page elements to the collection content so the elements can display your Bookings content. You need two datasets on your page, one connected to your Bookings Wix app collection, and the other connected to your 'Details' collection. Wix app collection dataset: This reads content stored and managed within your Wix Bookings app, such as services. Add a URL slug filter to this dataset. You can connect supported elements to the dataset to show content from Wix Bookings. Details dataset: This reads the additional content you've stored about your services from your 'Details' CMS collection. Add a filter to this dataset that filters your reference or multi-reference field. Connect elements, such as the Rich Content element, to this dataset to display the additional content you've added to your 'Details' collection. Wix Editor Go to your editor . Go to the custom Bookings page where you want to show details from your CMS collection: Note: The following steps show you how to set this up on your Custom Service Page. Alternatively, you could choose to only show details from your CMS collection on your Custom Booking Calendar page instead. Click Pages & Menu on the left side of the editor. Click Bookings Pages and select the Custom Service Page . This page displays details about an individual service, with each service getting its own URL version of the page. Later, if needed, you can repeat this process for your Custom Booking Calendar page. After clients select the service that they want to book, they choose the date and time they want to book on the Custom Booking Calendar page. Add a dataset that connects to your 'Details' CMS collection: Click CMS on the left. Click Add Content Elements . Click Dataset . Click the Choose a collection drop-down and select your 'Details' collection. Edit the Dataset name if needed and click Create . (If you haven't already) Add a dataset that connects to your Bookings Wix app collection: Click Add a Dataset at the bottom of the panel on the right. Click the Choose a collection drop-down and select the Services collection under Bookings . Tip: Make sure to select Services under Bookings instead of under BookingsV2 . If editing your Custom Booking Calendar page, select Calendar under Bookings . Edit the Dataset name if needed and click Create . Add a URL slug filter to your Services dataset: Tip: If editing your Custom Booking Calendar page, add a URL slug filter for your Calendar dataset. Click the More Actions icon next to your Services dataset and select Dataset settings . Click + Add Filter under Filter . Click the Field drop-down and select Slug (Text) . Leave is selected as the Condition . Under Value source , select URL Slug . Click Add Filter . Add a reference filter to your 'Details' dataset: Click All page datasets at the top of the Dataset Settings panel on the right. Click the More Actions icon next to your 'Details' dataset and select Dataset settings . Click + Add Filter under Filter . Click the Field drop-down, select your Reference (Services) field or Multi-Reference (Services) field, then click Add Filter . Add the supported elements that you want to display details from your CMS 'Details' collection. For example, you could add the Rich Content element to display the rich content fields from your 'Details' collection. Connect the elements to the relevant fields in your 'Details' dataset. (If you haven't already) Add and connect elements to your Services dataset to display details from your Bookings Wix app collection. When editing your Custom Booking Calendar page, add and connect elements to your Calendar dataset. (Optional) If you also want to display content from your 'Details' collection on your Booking Calendar page, repeat these steps for your Custom Booking Calendar page. Click Preview at the top right and use the Preview toolbar to test the connections for the relevant services. Publish your site when you are ready to make the changes go live. Studio Editor Go to your editor . Go to the custom Bookings page where you want to show details from your CMS collection: Note: The following steps show you how to set this up on your Custom Service Page. Alternatively, you could choose to only show details from your CMS collection on your Custom Booking Calendar page instead. Click Pages on the left side of the editor. Click Bookings Pages and select the Custom Service Page . This page displays details about an individual service, with each service getting its own URL version of the page. Later, if needed, you can repeat this process for your Custom Booking Calendar page. After clients select the service that they want to book, they choose the date and time they want to book on the Custom Booking Calendar page. Add a dataset that connects to your 'Details' CMS collection: Click CMS on the left. Click Add Content Elements . Click Dataset . Click the Choose a collection drop-down and select your 'Details' collection. Edit the Dataset name if needed and click Create . (If you haven't already) Add a dataset that connects to your Bookings Wix app collection: Click Add a Dataset at the bottom of the panel on the right. Click the Choose a collection drop-down and select the Services collection under Bookings . Tip: Make sure to select Services under Bookings instead of under BookingsV2 . If editing your Custom Booking Calendar page, select Calendar under Bookings . Edit the Dataset name if needed and click Create . Add a URL slug filter to your Services dataset: Tip: If editing your Custom Booking Calendar page, add a URL slug filter for your Calendar dataset. Click the More Actions icon next to your Services dataset and select Dataset settings . Click + Add Filter under Filter . Click the Field drop-down and select Slug (Text) . Leave is selected as the Condition . Under Value source , select URL Slug . Click Add Filter . Add a reference filter to your 'Details' dataset: Click All page datasets at the top of the Dataset Settings panel on the right. Click the More Actions icon next to your 'Details' dataset and select Dataset settings . Click + Add Filter under Filter . Click the Field drop-down, select your Reference (Services) field or Multi-Reference (Services) field, then click Add Filter . Add the supported elements that you want to display details from your CMS 'Details' collection. For example, you could add the Rich Content element to display the rich content fields from your 'Details' collection. Connect the elements to the relevant fields in your 'Details' dataset. (If you haven't already) Add and connect elements to your Services dataset to display details from your Bookings Wix app collection. When editing your Custom Booking Calendar page, add and connect elements to your Calendar dataset. (Optional) If you also want to display content from your 'Details' collection on your Booking Calendar page, repeat these steps for your Custom Booking Calendar page. Click the Preview icon at the top right and use the Preview toolbar to test the connections for the relevant services. Publish your site when you are ready to make the changes go live. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your media Using the Pro Gallery Wix Pro Gallery: Adding a Link to a Gallery Item You can set any of your gallery items (images, videos or text) to open a link when clicked. The link can take your visitor to an external website, a different page on your site or even a light box. First, add a link to the gallery item. Then you can choose to set your gallery items to open a link when clicked. You can also adjust the link's title if you wish. Setting gallery items to open a link when clicked Allow your visitors to navigate effortlessly to different locations from your gallery with a single click. When visitors click a gallery item, the link opens directly within the same tab (for internal links) or a new tab (for external links). This makes it easy to explore your site or external content. To set gallery items to open a link: Go to your editor . Click the pro gallery element on your page. Click Settings . Click the Settings tab. Click the When clicking on an item drop-down and select A link opens . Add links to your gallery items: Click Manage Media . Click the gallery item you want to add a link to. Click the Link icon on the right Select the link type and fill in the relevant information. Click Done . Edit the text in the Link field. Click Done . Click Done to close the window. Changing the link's title When adding a link to a gallery item, a title for this link is automatically generated, e.g., "Go to Page", "Scroll to Top of Page". This title appears in the expand mode of the gallery item. You can change the item's link title at any time. To change the link's title: Go to your editor . Click the pro gallery element on your page. Click Manage Media . Click the relevant image. Enter the chosen text under Link Title on the right. Click Done . Types of links There are many link types you can add to a gallery item, including lightboxes, anchors, and external URLS. With these link types, you can direct your site visitors to whatever content you'd like. Click an option below to learn more about the link types: Page Linking to a site page can draw attention to important or relevant content on your site. When your visitors click the element, they are directed to the page you have chosen. You can choose to open the page in a new browser window, or within the current window. Web address Linking a web address is a quick and easy way to direct visitors to relevant or helpful content outside of your site. When your visitors click the element, they are directed to the web address you've added. You can choose to open the web address in a new browser window, or within the current window. Anchor Anchors are invisible position markers you can place anywhere on your site's pages. When your visitors click the gallery item, they are taken to the page and anchor of your choice. This is a great way to direct visitors to certain sections and content on your site. Learn more about using anchors in the Wix Editor and the Studio Editor . Top / bottom of page Add a link to either the top or bottom of the page. When your visitors click the gallery item, they are taken to the top or bottom of the page that they are on. Adding this link can make it easier for site visitors to navigate your pages, especially if they contain a lot of content. Document Link to a document you've uploaded to your site. When your visitors click the gallery item, a new browser tab opens with the document. Linking to documents makes it easier to display content such as PDFs and other files on your site. Email You can add a link to a specific email address. When your visitors click the gallery item, their default email account opens, and they can send an email directly to the address you have linked. Linking to an email address is a great way to make it easier for site visitors to contact you or your business. Phone number Link to a phone number. When your visitors click the gallery item on their mobile, they can call you instantly and directly from their device. Note: If they are using a desktop, a calling app (such as FaceTime) opens. Lightbox Link an element to a lightbox on your website. When a visitor clicks the gallery item, a lightbox opens. Linking to a lightbox is a fun and creative way of drawing visitors' attention to site content such as announcements and promotions. Learn more about using lightboxes in the Wix Editor and the Studio Editor . Tip: Learn how to use linking in the Wix Pro Gallery to organize your media into sub-galleries, with each one displayed on a unique page. FAQs Click a question below to learn more about adding links to gallery items: How can I remove a link? You can remove a link from a gallery item at any time. Just select None in the What do you want to link to? popup and click Done. Can I link multiple items to the same destination? Yes. You can link multiple images to the same destination. Click Manage Media , select the items you want to add a link to, and input the same link for all of them. Note: It's not possible to input the same link for all items in bulk. You must select and input the link for each item individually. Can I use the pro gallery to sell products directly? Yes. The pro gallery does not directly integrate with Wix Stores for selling products. However, you can link each item to a product page where visitors can make a purchase. Click Manage Media . Click the gallery item you want to add a link to. Click the Link icon on the right. Select Page . Click the Which page? drop-down and select Product page . Click the Which item? drop-down and select the relevant product. Click Done . Click Done . What happens if I've set my gallery to open in expand mode? When visitors click the gallery item, they can see your link in the expand mode just below the item's title and / or description. Can I set my link to open in a new window? Yes. When linking to a page or web address, you can choose to have the link open in a new browser window, or within the current window. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Advanced features CMS CMS: Displaying Your Wix Stores Categories on Any Page Showcase all your Wix Stores product categories in a gallery, repeater, or table on any page such as your Home or Cart page. When customers click a category, they go to the relevant Category page where they can view its products. Alternatively, you can create a new dynamic list page to display your categories . After connecting your gallery, repeater, or table to the CMS (Content Management System), you can use the dataset settings to choose which categories display. You can also control the order in which they display and how many appear at a time. Important: You must have the new version of Wix Stores product categories to follow this tutorial. If you don't have it, learn how to manually create a gallery of categories with the original version of product categories. Before you begin: Create multiple product categories in Wix Stores. Make sure to add the CMS to your site if you haven't already. Enable Wix app collections so you can use Wix Stores with the CMS. Step 1 | Add a pro gallery, repeater, or table to a page Go to the page in your editor where you want to display your Wix Stores categories. If needed, you can add a new page . Then add the element you want to display your categories in. Wix Editor Go to your editor . Go to the page or section where you want to display your Wix Stores categories. Click Add Elements on the left side of the editor. Add a pro gallery, repeater, or table: Pro gallery: Display your categories in a gallery: Click Gallery . Click and drag the pro gallery of your choice onto the page. Remove the default images from the gallery: Click the gallery and select Manage Media . Click Select All then click Delete . Click Done . Repeater: Display your categories using multiple elements attached to a repeater: Click List . Click and drag the repeater of your choice onto the page. Make sure your repeater has an image or button so you can link it to your Category page later. You can add or remove elements from your repeater. If necessary, you can resize the repeater so it can fit all the elements you need inside it. Table: Display your categories in a table format: Click List . Click Tables and drag the table of your choice onto the page. Studio Editor Go to your editor . Go to the page or section where you want to display your Wix Stores categories. Click Add Elements on the left side of the editor. Add a gallery or repeater: Gallery: Display your categories in a gallery: Click Gallery . Click and drag the gallery to the location of your choice. Remove the default images from the gallery: Click the gallery and select Manage Media . Click Select All then click Delete . Click Done . Repeater: Display your categories using multiple elements attached to a repeater: Click Layout Tools . Click Repeaters . Click and drag the repeater of your choice onto the page. Add an image , text element , and button to the repeater. You can resize the repeater to fit all the elements in each repeater item. Step 2 | Connect your gallery, repeater or table to the CMS Connect the collection fields to your repeater, gallery or table. The values from these dynamic fields change on your live site depending on the category shown. Make sure to link the buttons or images to the Page URL . This link allows visitors to click to go to the relevant Stores Category page. Wix Editor In your editor, click the repeater, pro gallery, or table. Click the Connect to CMS icon . Click Create Dataset . If you already have a dataset on your page, click the Choose a dataset drop-down and select Create a New Dataset . Click the Choose a collection drop-down and select Collections under the Stores Wix app collection. (Optional) Click the Dataset name field and enter a name for the dataset. Click Create . (Repeaters only) Under Connections , click the repeater element you want to connect (e.g. Text, Button, Image). Under Connection options , click the relevant drop-downs and select the dynamic collection fields you want to connect: Name (Text): The category name set in Wix Stores. Main Media (Image): The category image set in Wix Stores. Slug (Text): The unique part of the URL at the end of your Category page web address. You can set these by editing the SEO settings of each Stores category . ID (Text): The unique identifier code in the backend of each category. Navigate Page URL: The web address of the relevant Category Page. For buttons, click the Click action connects to drop-down to select Navigate Page URL . For images or the pro gallery, click the Links connect to drop-down to select Navigate Page URL . (Repeaters only) Click Repeater connections and repeat steps 7-8 above to connect additional elements in the repeater. Click to adjust your repeater elements, pro gallery or table as needed. Tip: You can add or remove elements from your repeater at any time. Disconnect elements if you want to use static content that doesn't change according to the relevant category. Click Preview to test the functionality. Click Publish if you are ready to make the changes go live. Studio Editor In your editor, click the repeater or gallery you want to connect. Click the Connect to CMS icon . Add a dataset that connects to your Collections Stores collection: Click Add a Dataset . Tip: If you don't see this option, click the Choose a dataset drop-down and select Add a Dataset . Click the Choose a collection drop-down and select Collections under Stores . (Optional) Click the Dataset name field to edit the name of the new dataset. Click Create . (Repeaters only) Under Connections , click the repeater element you want to connect (e.g. text, button, image). In the Inspector panel, under Connections , click the relevant drop-downs and select the dynamic collection fields you want to connect: Name (Text): The category name set in Wix Stores. Main Media (Image): The category image set in Wix Stores. Slug (Text): The unique part of the URL at the end of your Category page web address. You can set these by editing the SEO settings of each Stores category . ID (Text): The unique identifier code in the backend of each category. Page URL: The web address of the relevant Category page. For buttons, click the Click action connects to drop-down to select Page URL . For images or the gallery, click the Links connect to drop-down to select Page URL . (Repeaters only) Click Repeater connections in the Inspector panel to connect additional elements in the repeater. Click to adjust your repeater elements or gallery as needed. Tip: You can add or remove elements from your repeater at any time. Disconnect elements if you want to use static content that doesn't change according to the relevant category. Click the Preview icon at the top right to test the functionality. Click Publish if you are ready to make the changes go live. (Optional) Step 3 | Manage the dataset settings In your dataset settings, you can choose the maximum categories that can display at a time. You can add filters to include specific categories or use sorts to control the category order. Note: The Items per load field does not apply to tables. If using a table to list categories, you can limit the number of items displayed by clicking the Layout icon . Then, set a custom table height and enable pagination. Wix Editor Go to the dataset settings: Click CMS on the left. Click Manage Page Connections . Click the More Actions icon next to the relevant dataset and select Dataset settings . (Optional) Click the permission type next to Permissions to determine who can view, add, update, or delete collection content on your live site. Edit the Items per load field to set the maximum number of items that can load at a time . Note: This is also the maximum number of items that can load when visitors click 'Load More' buttons, 'Next/Previous page' buttons, or pagination bars. See the next section for steps. (Optional) Click + Add Filter to only show specific categories in the element. (Optional) Click + Add Sort to choose the order in which the categories appear in the element. Click Preview to test the functionality. Click Publish if you are ready to make the changes go live. Studio Editor Go to the connected dataset settings: Click the repeater or gallery. Click the Connect to CMS icon . Click Dataset Settings in the Inspector panel. (Optional) Click the permission type next to Permissions to determine who can view, add, update, or delete collection content on your live site. Edit the Items per load field to set the maximum number of items that can load at a time . Note: This is also the maximum number of items that can load when visitors click 'Load More' buttons, 'Next/Previous page' buttons, or pagination bars. See the next section for steps. (Optional) Click + Add Filter to only show specific categories in the repeater or gallery. (Optional) Click + Add Sort to choose the order in which the categories appear in the repeater or gallery. Click the Preview icon to test the functionality. Click Publish if you are ready to make the changes go live. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Studio, Partners & Enterprise Wix Studio Studio Editor: Pro Gallery Best Practices Pro Gallery lets you display videos, images and text, all in one beautiful multimedia gallery. Read the guidelines in this article to make the most out of Pro Gallery in the Editor – discover the different ways you can customize your gallery and make it look great in any screen size. Finding the settings you need There are two main areas where you can adjust different gallery settings: The Wix Pro Gallery settings panel The Inspector panel The Settings panel The Settings panel lets you adjust your gallery's design and functionality. You can choose a layout that suits your images, decide what happens when clicking on an item, or enable a variety of social sharing settings. The Inspector panel From the Inspector panel, you can adjust your gallery's size, position and behavior across breakpoints. These settings can help to ensure your gallery is responsive and looks great in every screen size. The Design tab opens first by default. Click the Interactions tab to create engaging animations. Making your gallery responsive There are many different ways to ensure your gallery is responsive to all screen sizes. Read below to choose the best method for your design needs. Check the gallery's responsive behavior In the Inspector panel, you can see the gallery's size and the current responsive behavior. Make sure the gallery is set to either Relative width or Stretch to ensure it resizes automatically and in relation to each visitor's screen. Tip: It is not possible to adjust your gallery's height in the Inspector when: Your gallery is set to scroll vertically. Your gallery is horizontal with a fixed ratio. You can change these settings from the Layout tab in the gallery's Settings panel. Use different layouts per breakpoint Pro Gallery offers different layout options. You can choose a layout for each of your breakpoints so the gallery always fits the screen. You can also save time by choosing a preset layout that is fixed where you only change the color, text and animations in the Design tab. Troubleshooting gap and spacing issues If you find that there is too much space above, below or between gallery images, try the steps below. Reduce the spacing between images Check the spacing you've set between images in your gallery's Settings panel. Click the Pro Gallery. Click Settings . Click the Layout tab. Click Customize Layout . Scroll down to Design Settings . Drag the Spacing slider to reduce the gaps between images. Check the text box size When your gallery text appears above or below images, make sure the text box isn't too big. If the text box is too big, it can affect the spacing and create unwanted gaps. You can check the text box size and make it smaller from your gallery's Settings panel. Click the Pro Gallery. Click Settings . Click the Design tab. Click Texts . Select Manually under Adjust text box size . Drag the slider under Text box size to make it smaller. (Slide show layout) Check the info bar size The Slide Show layout includes an info bar that shows your image's information. If the info bar is too big, with a small amount of text that doesn't fill up the entire space, it can create gaps below the images. Click the Pro Gallery. Click Settings . Click the Layout tab. Click Customize Layout . Set the Info Bar Size to a lower number or to 0 to remove the empty space. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Need more help? Known Issues Some Wix Payments Users Receiving Verification Issues Under Wix Payment Account This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Advanced features CMS CMS: Managing Data Caching for Your Collections CMS data caching helps your site load faster by storing and serving data from a caching layer instead of directly from the database. This significantly reduces the load on your server and improves page load times for visitors. However, caching can cause slight delays in showing updates to your site’s dynamic content. For example, if a visitor submits a comment or updates an item, it may take time for others to see the changes. To solve this, you can now use a toggle in the CMS to turn caching off for your entire site's collection data. This ensures that data is fetched directly from the database and updates are reflected more quickly. By default, CMS data caching is enabled unless you turn it off in the CMS advanced settings. Understanding CMS data caching Caching in the CMS works by speeding up data requests through a caching layer that stores results temporarily, improving your site’s performance and load times. However, caching can cause slight delays in displaying live content updates. For example, if a site visitor submits a form or posts a comment, their updates might not appear immediately to others due to caching. To minimize these delays, the caching system is designed to refresh periodically. Cached data is invalidated and refreshed whenever changes are made to the relevant collection, such as when adding or updating items. Additionally, the cache is cleared whenever you click Publish in your editor, ensuring the most up-to-date content appears on your site. Cached results are also automatically refreshed after one week, helping maintain data consistency. Caching applies selectively under specific conditions. For example, it works when the data request doesn’t change items in the collection, the collection is created in the CMS (a native Wix Data collection), or the request is made on behalf of anonymous visitors. However, caching is bypassed if the request modifies the collection, includes Personally Identifiable Information (PII), or uses backend services. It’s also disabled for logged-in users, who always see the latest updates instantly and when item visibility is enabled. For more detailed information about when caching is applied or bypassed, refer to the About Caching Data Query Results documentation. When you should disable caching Disabling caching is useful when your site involves updating dynamic content and displaying the updates as soon as possible. For example: Live comment sections : If updates need to appear quickly for anonymous visitors. Voting systems : Ensuring results are as up-to-date as possible. Dynamic marketplaces or event platforms : Reflecting frequent submissions, pricing updates, or user-inputted data. If caching is disabled, data requests will bypass the caching layer and retrieve information directly from the database. This ensures that updates are displayed shortly after they are made. However, disabling caching may result in slower load times, especially for high-traffic sites, as direct queries take more time than cached reads. If you're uncertain about disabling caching, consider testing it temporarily on your site to evaluate its effect on performance and update speed. You can log in to your live site to test it since logged-in users continue to see non-cached updates as soon as possible. Enabling and disabling data caching Go to your CMS settings to turn the Data caching toggle on or off. Tips: Disabling caching applies to the entire site's CMS collections as long as the conditions for data caching are met. Learn more about when data caching occurs . Default caching is designed to maximize performance for most use cases. Disabling should only be done when updates need to be reflected on the live site as soon as possible. To manage data caching: Go to CMS in your site's dashboard. Click the More Actions drop-down at the top and select Advanced Settings . Click the Data caching toggle to enable or disable caching on all your collections: Enabled: (Default) Caching is on, making collections load faster, but updates may take time to appear on the live site. Disabled: Caching is off, allowing updates to appear as soon as possible on the live site, though loading times may be slower. FAQs Click below for answers to common questions about caching your CMS data. How does disabling caching impact site performance? Disabling caching can slow down your site because data is fetched directly from the database instead of being served from the caching layer. This can be especially noticeable during high-traffic periods. Caching is recommended for most sites and should only be turned off if it’s essential to display data updates quickly. Can I selectively enable caching for specific pages or collections? No, data caching can only be enabled or disabled at the site level , which applies across all collections created within the site's CMS. If you need to exclude a specific workflow from caching, you can achieve this by using code that queries the database with the eventual consistency flag. This ensures that data retrieval bypasses the caching layer and fetches up-to-date information directly from the primary database instance. For more details, visit Wix Data and Eventual Consistency . How does the caching toggle ensure data accuracy for frequently changing content? When caching is disabled, data is fetched directly from the database instead of the caching layer. While this ensures that updates are displayed as soon as they are made, it can increase the load on your database, particularly during high-traffic periods. Use this option when accuracy and immediacy outweigh performance considerations. What happens when cached data is invalidated (cleared)? Cache invalidation allows new, updated data to be cached and returned to visitors in future date requests. The cache is automatically cleared when: A data request makes changes to the collection or to any of its items. Any cached results that reference the modified collection are also cleared. When the site is published. When the results have been cached for over a week. This ensures that visitors experience minimal delays in accessing updated data while maintaining overall site performance. Learn more about data cache invalidation . Does data caching apply to Wix App and Wix Form collections? No. The data is not automatically cached with Wix App collections and new Wix Form collections. However, old Wix Form collections do use data caching to speed up pages where the data appears. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Bookings: Offering Rewards and Incentives Attracting new clients is important for your business to grow. But it's also important to reward your existing clients to ensure repeat business. Offering rewards and incentives is a great way to both win new clients, and keep existing clients coming back again and again. Create a loyalty program Create a loyalty program to boost bookings, increase client retention, and reward existing clients. Choose a program name, a name for your points, and an icon that represents your brand. Clients get points every time they perform set actions, such as making a certain number of bookings. They can then redeem their points using coupons. You decide which actions clients take to earn points, how many points they get per action, and what the rewards are. Get started: Learn how to create your own loyalty program . Offer gift cards Attract new clients and keep existing clients coming back by offering digital gift cards. Customers purchase cards on the Gift Card page of your site. You can let customers purchase gift cards for themselves or for others. You can choose the gift card amounts or let customers decide on their own. Later, customers can redeem the cards when making a booking online. Get started: Learn how to create gift cards for your booking business . Launch a referral program With the Wix Referral Program, your site members can refer friends by sharing referral URLs. You have the option to reward both the existing client sharing the referral, and their friend being referred. Get started: Learn how to launch a referral program . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit