< Back Managing your business Business solutions & apps Online Programs: Adding and Managing Categories Organize your online programs into categories to help people find what they're looking for. First, pick a name for your category. Then, choose the programs that belong in that category. You can add up to ten categories to each program. The category names will show up in your program list. You can change a category's name, and you can delete it later, whilst keeping the programs. To add and manage categories: Go to Online Programs Categories in your site's dashboard. Choose what you want to do: Create a new category Click Add New Category . Enter a category name. Click + Add Programs . Select the checkboxes next to the relevant programs. Click Confirm . Click Save . Add or remove programs from a category Hover over the relevant category and click Edit . Click + Manage Programs . Select or deselect the checkboxes next to the relevant programs. Click Confirm . Click Save . Rename a category Hover over the relevant category and click Edit . Edit the category name. Click Save . Delete a category Click the More Actions icon next to the relevant category. Click Delete . Click Delete to confirm. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Orders, Cart & Checkout Updating Multiple Orders at Once Important: This article is relevant for Wix Stores, Wix Bookings, Wix Restaurants Orders, Wix Donations, and is in the process of becoming available for Pricing Plans. Save time by performing changes on multiple orders at once. Start by selecting the orders you want to update, then choose the action you want to perform. Tips: Work more efficiently by filtering orders and customizing the tabs in your list of orders. Learn how You can make certain updates to multiple orders at once using the Wix app. Learn more To update multiple orders at once: Go to the Orders tab in your site's dashboard. Select checkboxes next to the orders you want to update. Click the action from the top bar: Assign Tags: Add or remove tags you created. Learn more Export: Click to download a .CSV file. Learn more Print Orders: Send orders to your printer. Print Shipping Label: Create and print multiple labels through Wix Shipping. Learn more Note: This option is not available in all regions. Mark as fulfilled: Mark the selected orders as "Fulfilled" (Relevant only for store orders). Click More Actions and select an action: Mark as paid: Mark the selected orders as "Paid". Create invoice: Creates an invoice for each selected order. Archive: Adds the selected orders to the archive. Note: You cannot add tracking numbers to multiple store orders at once. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Need more help? Known Issues Some Users May Experience Layout and Stability Issues With the Wix Owner App Workaround: To resolve this issue, please delete and reinstall the latest version of the app. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Billing & premium subscriptions Managing your subscriptions Using PayPal to Purchase a Premium or Studio Plan Important: This feature is not yet available in all regions. Purchase a Premium plan or Studio plan to gain benefits such as the ability to connect a customized domain to your site, remove Wix ads, create and connect a personalized business email, and to receive additional storage. You can purchase a plan using PayPal , an online payment system that adds an extra layer of security to your online transactions. It enables you to securely pay for products and services, send money, and accept payments. To use PayPal, select the PayPal option at the checkout and complete your purchase on the PayPal website. To use PayPal to purchase a plan: Go to the Upgrade page . Note: If you have multiple sites, select the site you want to upgrade. Click Select under the plan you want to purchase. Choose your subscription cycle and click Select . Click Buy Now . Select PayPal from the list of options in the Wix checkout. Fill in your invoice details in the form below the PayPal option, then click Continue to PayPal. This brings you to the PayPal website to log into your PayPal account. Note: If you do not have a PayPal account, you can choose to set one up at this point. In your PayPal account, choose a card to pay with, then click Agree and Pay Now . Note: You will then be brought back to your Wix account and a message will appear confirming your payment. Important You cannot update your PayPal account preferences from the Wix checkout. You must go to PayPal to update your PayPal preferences - e.g., to choose a different preferred payment method. If you have a declined charge on a subscription that you originally paid for with PayPal, you must use the card payment option within your account to pay the amount due. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Restaurants: Preparing Your Menus for Online Ordering Make your restaurant’s menus suitable for online ordering by allowing customers to place orders and customize their selections. This includes adding item modifiers and setting tax rules for each item. You can also schedule when menus are available online and control visibility for specific sections or items to keep your menu accurate and manageable. Adding item modifiers Add a modifier groups to customizable items, such as a "Toppings" group for pizza or a "Fillings" group for sandwiches. You can set options as complimentary or for an extra charge. Once created, you can apply a modifier group to any menu item without needing to recreate it. To add item modifiers: Go to Menus in your site's dashboard. Create a new menu or click Manage next to the relevant existing menu. Hover over the relevant existing menu item and click Edit . Click the Modifiers tab. Click + New Modifier Group . Choose an existing modifier group or create a new one . Managing items tax When you set up tax collection for your business, you can set the same rate for all your items, or create groups for items taxed at different rates. Then, you can select which tax group a specific restaurant item belongs to. For example, if the sales tax in your location is 10%, but alcohol is taxed at 15%, set up a tax group for alcohol and assign a 15% tax rate override. Before you begin: Set up tax groups using the manual method . Set up tax groups using Avalara automatic tax . To assign a restaurant item to a tax group: Go to Menus (New) in your site's dashboard. Create a new menu or click Manage next to the relevant existing menu. Click the Ordering tab. Click the Items tax group drop-down and select the relevant group. Limiting menu availability By default, your menu is available based on your Pickup & Delivery settings , so customers can only place orders during those times. If you're offering a special menu that's only available at certain times, you can limit its online availability to specific weekdays, times or special dates. For example, offer a breakfast menu that's only available in the morning, or take holiday orders for December 20–24. Tip: The menu’s availability times refer to when orders are received , not when they're placed. For instance, customers can order a Sunday brunch menu on Tuesday if they schedule pickup/delivery for Sunday morning. To limit the availability of a menu: Go to Menus (New) in your site's dashboard. Click Edit Menu Details next to the relevant menu. Click the Ordering tab. Select the Include on Online Ordering page checkbox to display the menu on your ordering page. Tip: Deselect this option to remove the menu from your ordering page. Decide when your menu should be available for ordering under Menu Availability : During business hours Select During business hours to make your menu available for ordering during the hours you offer pickup or delivery . Then, click Save . Certain weekdays and times If your menu follows a recurring schedule (e.g weekend menu), selecting weekdays will gray out days you don't offer pickup or delivery. Select Custom schedule . Select Limit to certain weekdays and times . Click the Edit icon next to Available hours . Select the checkbox(es) next to the relevant day(s) and enter the available menu hours accordingly. Note: You can only select days and times with available pickup or delivery , as customers can't receive orders without a fulfillment method. (Optional) Click the Add icon to add more than one timeframe (e.g. Monday 9 AM - 12 PM and 2 PM - 8 PM). Click Apply . Click Save to confirm. Specific dates For seasonal menus like holiday specials, set a date or range for when customers can receive orders. Your regular pickup and delivery hours still apply. If no slots are available on a selected date, customers won't be able to select it—see the FAQ for alternatives . Select Custom schedule . Select Limit to specific date(s) . Select the start date. (If relevant) Click + Add End Date to set the end date. Click Save to confirm. Note: Menus that you set as draft do not appear on your live site. Limiting section and item availability You can manage how and when sections and items appear on your online menu, whether you want certain items available during specific service periods or entire sections shown only on selected dates. To limit the availability of a section / item: Go to Menus in your site's dashboard. Click Manage next to the relevant menu. Choose when to set your section or item availability: Section Click the More Actions icon next to the relevant section name. Click Edit section details . Click the Ordering tab and select your Section availability : Same as menu: Your menu is available for ordering during the hours you offer pickup or delivery . Customers can only receive orders at those times. Restricted: Set the specific days and timeframes when this section should be available. Limit to certain weekdays and times: Select specific days and times from within your pickup/delivery hours. Click the Edit icon next to Available hours . Select the checkbox(es) next to the relevant day(s) and enter the available menu hours accordingly. Note: You can only select days and times with available pickup or delivery , as customers can't receive orders without a fulfillment method. (Optional) Click the Add icon to add more than one timeframe (e.g. Monday 9 AM - 12 PM and 2 PM - 8 PM). Click Apply . Limit to specific date(s): Define the exact date or date range during which this section will be active. Select the start date. (If relevant) Click + Add Date Range to set the end date. When ready, click Save . Item Before you begin: Any changes you make to a shared item will apply to all sections and menus where it appears. Hover over the relevant item and click Edit . Click the Ordering tab. (Optional) Click the In stock toggle to enable or disable an item. (Optional) Set up tax collection for your business. (Optional) Set up customer notes: Select the checkbox next to Let customers add a note to this item . Enter the placeholder text in Text shown inside the field to guide customers on what to enter, such as allergies or item notes. Select your Item availability : Same as menu/section: Your menu is available for ordering during the hours you offer pickup or delivery . Customers can only receive orders at those times. Restricted: Set custom days and times for this item. Limit to certain weekdays and times: Select specific days and times from within your pickup/delivery hours. Click the Edit icon next to Available hours . Select the checkbox(es) next to the relevant day(s) and enter the available menu hours accordingly. Note: You can only select days and times with available pickup or delivery , as customers can't receive orders without a fulfillment method. (Optional) Click the Add icon to add more than one timeframe (e.g. Monday 9 AM - 12 PM and 2 PM - 8 PM). Click Apply . Limit to specific date(s): Define the exact date or date range during which this item will be active. Select the start date. (If relevant) Click + Add Date Range to set the end date. When ready, click Save . Note: Items marked as Market Price do not appear on the Online Ordering page in the current version of Wix Restaurants. FAQs Click a question below to learn more about preparing your menus for online ordering. When menus are unavailable, can customers still see them on my site? Yes. Menu availability only affects when orders can be received, not their visibility on your site. For example, A Sunday brunch menu is visible all week. If future orders are allowed, customers are prompted to select a Sunday pickup/delivery time. Otherwise, the menu is marked as unavailable during the week. How can I open on a holiday if it falls on a day my business is usually closed? You can create another online ordering page for that holiday, allowing you to define separate settings for that menu while your regular pickup/delivery hours remain unchanged. Can I set different hours for my menus? Menus can only be offered during your pickup or delivery hours, as orders cannot be received outside these times. You can set specific availability for each menu to align with your regular pickup and delivery hours. For example, if your hours are 9:00 AM - 9:00 PM, a menu cannot be set to start before 9:00 AM or end after 9:00 PM. How do orders come through? Every time a customer places an order on your site, you can see it in the Online Orders tab and the Orders tab in your dashboard. The Online Orders tab is where you track the status of your orders. The order goes through 4 different statuses - Pending, Accepted, Ready, and Out for Delivery. Note: The "Out for Delivery" status is only available if you offer deliveries. In the Orders tab, you can find every order's details, including Your customer's order, contact details, notes, addresses, payment status, and more. This information is always available, even after the order has been fulfilled or canceled. Can I add fees? Yes, you can add service fees to cover operational costs, for example, or state regulation fees. How do I change the order of menus on my online ordering page? Yes. You can reorder your menus at any time to highlight your offerings and make it easier for diners to find what they want. Learn how to customize the menu page in your editor . I have multiple restaurant locations. Can I show different menus for each one on my site? Yes. Add menus to each location and automatically display them on your site based on where customers are browsing. What's next? Add automatic discounts , discount coupons and percentage coupons to your site to entice customers to place an order. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Need more help? Known Issues Fondy Payment Provider Temporarily Unavailable This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Video: Deleting a Video from Your Video Library You can delete a video from your Wix Video library at any time. If your video was displayed in your channel widget, it is immediately removed. Important: Deleting the video player from your live site does not remove any videos from your video library. To delete a video from your video library: Go to Video Library in your site's dashboard. Select the checkbox on the left side next to the video(s) you want to delete. Click the Delete icon . Click Delete in the pop-up window. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Restaurants: Setting Up Additional Restaurant Locations A restaurant with multiple locations needs a way to manage orders and reservations. With the Wix Restaurants Orders app, each location can have its own menu, online ordering settings, and contact details. When customers visit your site, they can choose their preferred location to dine-in, or place an order for pickup or delivery. Step 1 | Add a new restaurant location(s) Start by adding your restaurant locations to customize their menus and set up online ordering for each one. To add a restaurant location: Go to Business Info in your site's dashboard. Click + Add a Second Location next to Location and contact info . Tip: If you've already added a second location, click + Add New Location . Enter your location details: Address: Start typing your restaurant's street address and select it from the drop-down list. Location name: Enter a name for this restaurant location. Tip: The default location name is based on your address, but you can always change it here. Address description (optional): Enter an address description to help customers find you (e.g. side entrance). Enter the Contact info for your new location (email, phone, fax). (Optional) Click the Time zone drop-down and select the relevant option. Click Save . Step 2 | Add menus to your new restaurant location(s) Create location-specific menus and display them on your live site based on where they're offered. For special menus, you can choose its online availability by limiting it to specific weekdays, times, or special dates. To add menus to a restaurant location: Go to Restaurant Menus in your site's dashboard. Choose the relevant option: Create a new menu for a location Create a new menu that's specific to one of your locations. Each menu is made up of sections and items (dishes). Click + Add New Menu . Add general info for this menu: Menu name: Enter a name for this location's menu. Menu description: Enter a description for this location's menu. Location: Click the Location drop-down and select the relevant location. Assign to ordering page: If you have an additional ordering page , select which ordering page should include this menu. (Optional) Select the Mark as a draft checkbox to keep editing. Tip: Draft menus won’t appear in your editor or on your live site. Click Save . Create your menu sections and customize menu items . Duplicate an existing menu Create a copy of an existing menu to tweak it for another location. Click the More Actions icon next to the relevant menu. Select Duplicate . Update the Menu name . (if relevant) Select the relevant checkbox next under How should the items be copied?: As new items: Changes to the items on the duplicate menu won’t affect the items on the original menu. As shared items: Changes to shared items apply across all sections and menus where they appear. Select the relevant location under Choose where to duplicate this menu . Click Duplicate . Edit your menu sections and customize menu items . Tip: Click the Locations drop-down to filter your menus by location. Step 3 | Set up online ordering for each location Now that each location is assigned to its respective menu, it’s time to customize the online ordering settings and align the Pickup, Delivery & Dine-In settings for each. Customers will only be able to place orders during the times you’ve specified for these services. To set up online ordering for a location: Go to Restaurant Orders Settings in your site's dashboard. (If you have an additional ordering page ) Click the drop-down under Restaurant Orders Settings and select the relevant page. Edit the relevant settings: Order scheduling and prep time Choose how quickly customers can receive their orders and what options they have when placing one. Click the Edit icon under O rder scheduling or Prep time . Select the relevant scheduling options: As soon as possible (ASAP) or scheduled for later . As soon as possible (ASAP) only . Preorder only . Customize the scheduling rules for the option you chose in step 2. Click Save . Fulfillment methods You can adjust the hours you're available for pickup and delivery orders. Combined hours represent the total availability across all fulfillment methods. Click the Edit icon under Fulfillment methods . Manage settings for fulfilling orders: Pickup: Set up times when customers can pick up their orders under Pickup . Delivery: Set up and define your delivery area(s) . Dine-in: Set up Dine-in Orders . Closures: Block orders for specific dates, holidays, or when you reach maximum capacity. Default method: Choose a default method if you offer both pickup and delivery - (only applicable to your default restaurant location. Note: Setting up orders with DoorDash Drive is available only for your default location. Step 4 | Start accepting orders in the new location You can now start taking orders for your new location through your site, or enter them manually. Click below to learn more. Enter orders manually You can now assign orders to a specific restaurant location when creating them manually , then add items from an existing menu or create custom ones. Manage orders per location From Online Orders in your site's dashboard, you can manage and track manual orders in the Status and Calendar view of your site’s dashboard. Switch between locations : If you have at least two locations, a drop-down appears, allowing you to switch between them as needed. Set up reminder sounds for each location: Click the Status View or Calendar View tab. Click the More Actions icon at the top right. Select Reminder sounds . Click the relevant toggle alert to customize your notification preferences . What's next? Boost online orders by setting up 'Order with Google' . Start selling restaurant items at a Mobile Point of Sale - currently available for your default restaurant location. Manage outgoing notifications using pre-installed email and SMS notifications for your customers - SMS quota is applied per site, not per location. Invite people to manage your restaurant and assign them to specific locations. FAQs Click a question to learn more about setting up a restaurant with multiple locations. Can my customers visit a specific location instead of the default page? Yes. Each restaurant location has a unique URL. You can share this link to direct customers to a specific location's page. Can I delete a restaurant location? Yes. When you delete a location, any menus and orders associated with it will also be deleted. Go to Business Info in your site's dashboard. Scroll down to Location and contact info and click the More Actions icon next to the relevant location. Click Delete . Click Delete to confirm. What's next? The location name still appears in your Online Orders tab in your site’s dashboard marked as 'Deleted'. Can I customize the “Order Now” bar? The color of the "Order Now" bar is tied to your site theme and currently cannot be customized separately. Can I assign a menu to more than one location? No. Currently, it is not possible to assign a menu to multiple locations. However, you can create a duplicate of the menu and assign it to another location. Can I change the location of a menu? No. Currently, it is not possible for menus to be reassigned to different locations. You can create a new menu for a different location if needed. Can I hide or show a location on my live site? Yes. You can show or hide a location from your ordering page: Go to Restaurant Orders Settings in your site's dashboard. Click the drop-down under Restaurant Orders Settings and select the relevant location. Click the More actions drop-down and select the relevant option: Hide: Select Hide location from ordering page , then click Hide Location to confirm. Show: Select Show location on ordering page , then click Make Visible to confirm. Can I assign a menu to a location from my Restaurant Orders Settings page? No. Currently, it is not possible to assign a menu to a location from your Restaurant Orders Settings page in your site's dashboard. However, you can assign a menu to a location by creating a new or duplicating an existing menu. Can I design the page of each location? No, it's not currently possible to design each location separately. However, when you customize the design of your menu page , these changes will apply to all locations. Can I assign a location to a past order? No. It is currently not possible to assign locations to past orders. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Need more help? About Wix Legal Requirements for Wix Features The legal requirements for any features you intend to use (such as Wix Stores or Email Marketing) may vary in accordance with your geographical location and the laws applicable to you and your site visitors. You are solely responsible to review and comply with all such legal requirements and applicable laws. Wix does not provide any legal advice nor any recommendation with respect to such requirements and your compliance therewith. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Billing & premium subscriptions Invoices for Wix services Downloading Invoices for Wix Subscriptions and Services Download invoices for Wix subscriptions or services you've purchased and save them for your records. Invoices are downloaded in PDF format. Note: The following article refers to downloading invoices for your Wix subscriptions and services. For information on downloading invoices that you've sent to your clients, learn about Wix Invoices . To download an invoice: Go to Billing History in your Wix account. Click the More Actions icon next to the relevant subscription or service. Click View Invoice . Choose an option: Click the Download icon to download your invoice. Click the Print icon to print your invoice. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Managing your customers Business Phone Number: Making Outgoing Calls from the Wix App Speak to your contacts at any time by making outgoing calls directly from the Wix app. Choose to return calls from inbox conversations or your call logs, or select a contact from your contact list. Tip: Learn how to manage your Business Phone Number settings in the Wix app . To make outgoing calls: Go to your site in the Wix app . Choose how you'd like to locate a contact to call: From your contact list Tap Manage at the bottom. Tap Customers & Leads and select Contacts . Tap the More Actions icon to the right of the contact you'd like to call. Tap Call . Tip: Your Contact List includes anyone who has interacted with your business (e.g. wrote you an email or booked a session). You can add contacts to make them instantly contactable. From a conversation Tap Inbox at the bottom. Tap on the relevant message. Tap the Call icon at the top of the screen. From your call log screen Tap Calls on your home screen. Tap the relevant tab to view your call logs: All Calls , Missed Calls or Voicemail . Tap any call to call the contact again. Notes: To make an outbound call to a number not saved as a contact, tap Calls on your home screen and then tap the Keypad icon . You can play voicemails directly from a conversation or your call log screen. Your agents can make outgoing calls as soon as they've accepted their agent invitations. An agent must log into the Wix app using the phone number this invitation was sent to. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Online Programs: Importing a Step from an Existing Program Save time when adding content to a new program by importing steps from an existing program. This makes it easy for you to keep the settings of the imported steps and make edits to them as needed. To import a step: Go to Online Programs in your site's dashboard. Click the relevant program you want to import steps to. Scroll down to the Content / Schedule section and click + Add . Click Import Step . Click the Select a program drop-down and choose the program you want to import steps from. Click the Select a step drop-down and choose the step you want to import. Click Add & Edit. Tip: You can also click Create New to add a new step from scratch. (Optional) Edit the content of the imported step to suit your needs. Click Save . Tip: You can import a Quiz as a separate step, bringing in the entire quiz or survey. However, it is not possible to import specific quiz or survey questions. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit