< Back Managing your business Discounts, gift cards, & incentives Wix Gift Cards: Setting Up Automatic Email Reminders Automatic email reminders help you remind gift card recipients when they still have a balance left on their card. You can choose when reminders are sent, set a minimum balance, and edit the email content for different reminder types. Set up reminders from the Automatic email reminders section in your gift card settings, then edit the email content for activity-based and expiration-based reminders. Notes: To create reminders before a card expires, make sure your gift cards have an expiration date . Changes you make apply right away to all existing and new gift cards on that site, including gift cards issued manually from your dashboard. Setting up gift card reminders Set up reminders in your gift card settings to send emails after gift card activity or before a card expires. To set up gift card reminders: Go to Gift Cards in your site's dashboard. Click Edit Gift Card . Scroll down to Automatic email reminders . Select the checkbox next to Remind customers to use remaining gift card balance . Set up the reminders: Days: Enter the number of days before the reminder is sent. Trigger: Click the dropdown and select when the reminder is sent: After last gift card activity: Sends the reminder after the last recorded activity on the card. If the card has not had any activity yet, the timing starts from the issue date. If part of the balance was redeemed, the timing starts from that partial redemption. Before expiration: Sends the reminder before the card's expiration date. (Optional) Click Add Reminder to create another reminder or click the Delete icon next to a reminder to remove it. Click Save . Notes: 2 reminder rows appear by default: 30 days after last activity and 90 days after last activity. You can set up up to 3 reminders, and at least 1 reminder must remain. Setting a minimum balance filter Set a minimum balance if you only want reminder emails sent for cards with more than a certain amount left. To set a minimum balance filter: Go to Gift Cards in your site's dashboard. Click Edit Gift Card . Scroll to Automatic email reminders . Enter the minimum amount in the Remind only if gift card balance is at least field. Click Save . Notes: If you leave this field blank, reminders are sent for cards with a balance of 1 or more. A reminder is skipped when the remaining balance is equal to or lower than the amount you enter. Editing reminder emails There are 2 reminder email versions, one for cards with recent activity and one for cards that are close to expiring. To edit a reminder email: Go to Gift Cards in your site's dashboard. Click Edit Gift Card . Scroll to Automatic email reminders . Click the Edit Emails at the top right of the section. Choose which email you want to edit: Edit activity reminder email or Edit expiration reminder email . Edit the email content in the email editor. Click Save . Note: Only the email content can be edited. The automation's trigger and condition logic cannot be changed. Learn more about customizing automated emails . FAQs Click a question below to learn more. How much time passes before a reminder is sent? This depends on the number of days you enter in each reminder row and the trigger you choose. For example, you can send a reminder 30 days after last activity or 7 days before card expiration. Why can't I select the 'Before expiration' option? This option is only available when your gift cards have an expiration date. If your gift cards do not expire, this option remains unavailable. Do reminder changes apply to gift cards that were already sold? Yes. Changes you make in the reminders section apply right away to existing and new gift cards on that site. What happens if the remaining balance is equal to or lower than my minimum balance setting? That reminder is skipped for that gift card. Do manually issued gift cards follow these settings? Yes. Manually issued gift cards follow the same global reminder settings for that site. You do not need to change anything when issuing a card from the dashboard. Do reminder settings apply across all my sites? No. Each site has its own reminder settings, and those settings apply only to the gift cards for that specific site. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Stores: Setting Up a Rate by Quantity Shipping Rule Create quantity-based shipping rules to more accurately account for actual shipping costs by charging more when customers purchase multiple items. Alternatively, you can encourage shoppers to purchase more items, by charging less for shipping when enough items are purchased (e.g. Free shipping when purchasing 5 or more products). When customers check out, they'll only see the rates that apply to their order. Setting up a rate by quantity rule You can create one or more sets of quantity rules for a specific shipping region. For example, you can create 3 quantity ranges and 2 shipping options, standard and express: Standard Shipping: 1 - 2 items: $8 3- 5 items: $5 6 items and above: Free Express Shipping: 1 - 2 items: $16 3- 5 items: $10 8 items and above: Free To set up a rate by quantity rule: Go to Shipping, delivery & fulfillment in your site's dashboard. Select an option: Create a new region: Click +Create Region and set up a new delivery area , then click Continue and select Shipping . Add a rate to an existing region: Click Add Rate next a region and select Shipping . Select Rate by quantity from the drop-down. Enter a name in the Name at checkout field (e.g. Standard Shipping). (Optional) Enter a time in the Estimated delivery time field (e.g. 2 - 4 business days). Enter your first quantity range (e.g. 0 - 3 items). Enter your second quantity range (e.g. 3 items and up or add a maximum number of items). Click Add Another Range to add additional ranges. (Optional) Offer free shipping over a certain amount: Select the Offer free shipping when customers buy over a certain amount checkbox. Enter the amount. Click Save . Next steps: Click Add Rate next to the region name to set up any of the following: An additional shipping option (e.g. express shipping) Local delivery Pickup Real-time USPS shipping calculations (US only) FAQs Click a question below to learn more, What happens if there's no shipping rule in a particular region? If there's no active shipping, local delivery, or pickup rule for a region, either setup in Wix or through a third-party shipping app, customers from that region cannot make purchases from your store. Let's look at an example. A merchant sets up shipping only in the US. As soon as a customer from outside of the US enters their location (in the Cart or the Checkout Page), they'll see a message indicating that the store doesn't deliver to their area. Can I add a handling fee? Yes. Click the More Actions icon and select Add handling fees . Then, select the checkbox, enter the handling fee and save your changes. How can I delete or deactivate a region or a rate? You can delete any regions you don't need. For example, If you don't want to ship worldwide, you can delete the International region. Simply click the More Actions icon next to the region name and click Delete region . Alternatively, if you want to make international shipping unavailable for a while, but don't want to delete your settings, you can click Deactivate region. To delete a rate that you set up in a region, Hover over the relevant rate and click the Delete icon . What is the maximum number of quantity ranges I can create? You can create up to 30 quantity ranges. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Advanced features CMS CMS: Displaying Collection Content in Text Elements With Wix's CMS (Content Management System) , you can display your collection content in various text elements on your site. Connect basic text elements like themed text, titles, and paragraphs to your collection content for a seamless, professional look. Use collapsible text to present a lot of information without overwhelming visitors, ideal for blogs or FAQs. Create dynamic visuals with a text mask that displays a video within the text, making your content memorable. Use the text marquee to display scrolling text from your CMS collection for news updates or announcements. Want to combine formatted text with media, files, HTML code and more? Use the Rich Content collection field with the Rich Content element to create large blocks of content associated with your collection items. You can also connect the Rich Text input element to a Rich Text collection field to save formatted text that visitors submit to your collection. Connecting text elements to collection content Add text elements such as themed text, titles, and paragraphs to your editor. Then connect the text element to a dataset that binds to the relevant collection field. Wix Editor Go to the relevant page in your editor . Add a text element to your page: Click Add Elements on the left side of the editor. Click Text . Click the type of text you want to add: Themed Text , Titles , or Paragraphs Click and drag your chosen text to add it to your page. Click the Connect to CMS icon on the text element. Click the Choose a dataset drop-down and select an existing dataset that connects to your collection. Alternatively, select Add a Dataset , then choose the collection you want to connect. Click the Text connects to drop-down and select the collection field you want to connect. Tips: You can connect the text to the following types of collection fields: Text, Number, URL, Boolean, Date and Time, Time, Rich Text, Address, and Tags. Select Item Count if you want the text to display the total number of items retrieved by the dataset . ('URL' field types only) Under Link options , select the relevant options: How does it open?: Choose how you want the link to open: In the current window or As a new window Rel values (SEO): Select the type of link rel attribute you want to use: noopener (recommended): Block access to the source page. noreferrer (recommended): Hide info about link source. nofollow: Tell search engines to ignore. sponsored: Mark the link as sponsored. ('Date and time' field types only) Click the Choose a format drop-down and select a format for displaying the date and time. Under Colors , click the Text color connects to drop-down and select the 'Color' field you want to connect. Click Preview to test your connections. Click Publish if you are ready to make the changes go live. Studio Editor Go to the relevant page in your editor . Add a text element to your page: Click Add Elements on the left side of the editor. Click Text . Click and drag your chosen text to add it to your page. Click the Connect to CMS icon on the text element. Click the Choose a dataset drop-down and select an existing dataset that connects to your collection. Alternatively, select Add a Dataset , then choose the collection you want to connect. Under Connections , click the Text connects to drop-down and select the collection field you want to connect. Tips: You can connect the text to the following types of collection fields: Text, Number, URL, Boolean, Date and Time, Time, Rich Text, Address, and Tags. Select Item Count if you want the text to display the total number of items retrieved by the dataset . ('URL' field types only) Under Link options , select the relevant options: How does it open?: Choose how you want the link to open: In the current window or As a new window Rel values (SEO): Select the type of link rel attribute you want to use: noopener (recommended): Block access to the source page. noreferrer (recommended): Hide info about link source. nofollow: Tell search engines to ignore. sponsored: Mark the link as sponsored. ('Date and time' field types only) Click the Choose a format drop-down and select a format for displaying the date and time. Under Colors , click the Text color connects to drop-down and select the 'Color' field you want to connect. Click the Preview icon at the top right to test your connections. Click Publish if you are ready to make the changes go live. Connecting collapsible text to collection content Add a collapsible text element that can show only the 1st few lines of text until visitors click to expand the entire text. Make sure to customize the Change Text settings to set the 'Show More' button to expand before connecting to the CMS. Alternatively, you can set the 'Show More' button to link to a single static link that opens when visitors click the link. Wix Editor Go to the relevant page in your editor . Add a collapsible text element to your page: Click Add Elements on the left side of the editor. Click Text . Click Collapsible Text . Click and drag a collapsible text element onto your page. Click Change Text and edit the collapsible text box settings: Change text: You do not need to edit this field since you will connect text from your CMS collection. What does the button do?: Choose what happens when visitors click the button: Expand: (Recommended) The collapsible expands to reveal the entire text. Edit the following fields: Expand button text: Enter text that will appear on the expand button (e.g. "Read More"). Collapse button text: Enter text that will appear on the collapse button (e.g. "Read Less"). Link: A static link opens. Edit the following fields: Note: Currently, it is not possible to connect this link to a dataset or collection field. Link button text: Enter text that will appear on the link button (e.g. "Link to article"). Links to: Click Choose a link and choose a link destination for the button. SEO & accessibility: Enter an accessible name for the element and choose the HTML tag. Learn more about preparing your site structure . Click the Connect to CMS icon on the collapsible text element. Click the Choose a dataset drop-down and select an existing dataset that connects to your collection. Alternatively, select Add a Dataset , then choose the collection you want to connect. Click the Text connects to drop-down and select the collection field you want to connect. Tip: You can connect collapsible text elements to the following types of collection fields: Text, Number, URL, Date and Time, Time, Rich Text, and Address. Click the Layout icon on the collapsible text and customize the layout . Click Preview to test your connections. Click Publish if you are ready to make the changes go live. Studio Editor Go to the relevant page in your editor . Add a collapsible text element to your page: Click Add Elements on the left side of the editor. Click Text . Click Collapsible Text . Click and drag your chosen collapsible text to add it to your page. Click Change Text and edit the collapsible text box settings: Change text: You do not need to edit this field since you will connect text from your CMS collection. What does the button do?: Choose what happens when visitors click the button: Expand: (Recommended) The collapsible expands to reveal the entire text. Edit the following fields: Expand button text: Enter text that will appear on the expand button (e.g. "Read More"). Collapse button text: Enter text that will appear on the collapse button (e.g. "Read Less"). Link: A static link opens. Edit the following fields: Note: Currently, it is not possible to connect this link to a dataset or collection field. Link button text: Enter text that will appear on the link button (e.g. "Link to article"). Links to: Click Choose a link and choose a link destination for the button. SEO & accessibility: Enter an accessible name for the element and choose the HTML tag. Learn more about preparing your site structure . Click the Connect to CMS icon on the collapsible text element. Click the Choose a dataset drop-down and select an existing dataset that connects to your collection. Alternatively, click Add a Dataset , then choose the collection you want to connect. Click the Text connects to drop-down and select the collection field you want to connect. Tip: You can connect collapsible text elements to the following types of collection fields: Text, Number, URL, Date and Time, Time, Rich Text, and Address. Click the Layout icon on the collapsible text and customize the layout . Click the Preview icon at the top right to test your connections. Click Publish if you are ready to make the changes go live. Connecting a text marquee to collection content Add a text marquee element that displays scrolling text from your CMS collection. Wix Editor Go to the relevant page in your editor . Add a text mask element to your page: Click Add Elements on the left side of the editor. Click Text . Click Text Marquee . Click and drag a text marquee element onto your page. Click the Connect to CMS icon on the text marquee. Click the Choose a dataset drop-down and select an existing dataset that connects to your collection. Alternatively, select Add a Dataset , then choose the collection you want to connect. Click the Text connects to drop-down and select the collection field you want to connect. Tip: You can connect text marquees to the following types of collection fields: Text, Number, URL, Date and Time, Time, and Address. Click the Design icon to customize the text formatting, separator and movement used by the marquee text. Learn more about designing the text marquee . Click Preview at the top right to test your connections. Click Publish if you are ready to make the changes go live. Studio Editor Go to the relevant page in the Studio Editor . Add a text marquee element to your page: Click Add Elements on the left side of the editor. Click Text . Click Text Marquee . Click and drag your chosen text marquee to add it to your page. Click the Connect to CMS icon on the text marquee. Click the Choose a dataset drop-down and select an existing dataset that connects to your collection. Alternatively, select Add a Dataset , then choose the collection you want to connect. Click the Text connects to drop-down and select the collection field you want to connect. Tip: You can connect text marquees to the following types of collection fields: Text, Number, URL, Date and Time, Time, and Address. Click the Design icon in the Inspector panel at the top right and customize the text formatting, separator and movement used by the marquee text. Learn more about designing the text marquee . Click the Preview icon at the top right to test your connections. Click Publish if you are ready to make the changes go live. Connecting a text mask to collection content Add a text mask that displays a video within the text lettering. Connect your text mask to the CMS collection field you want to display. Then go to the Design panel to add your own video or choose a video by Wix. Important: Currently, it is not possible to attach text masks to repeaters . Wix Editor Go to the relevant page in your editor . Add a text mask element to your page: Click Add Elements on the left side of the editor. Click Text . Click Text Mask . Click and drag a text mask onto your page. Click the Connect to CMS icon on the text mask. Click the Choose a dataset drop-down and select an existing dataset that connects to your collection. Alternatively, click Create a New Dataset , then choose the collection you want to connect. Click the Text connects to drop-down and select the collection field you want to connect. Tip: You can connect text masks to the following types of collection fields: Text, Number, URL, Date and Time, Time, and Address. Click the Design icon and customize the background fill, text format and shadow. Learn more about designing the text mask . Click Preview to test your connections. Click Publish if you are ready to make the changes go live. Studio Editor Go to the relevant page in your editor . Add a text mask element to your page: Click Add Elements on the left side of the editor. Click Text . Click Text Mask . Click and drag your chosen text mask to add it to your page. Click the Connect to CMS icon on the text mask. Click the Choose a dataset drop-down and select an existing dataset that connects to your collection. Alternatively, click Create a New Dataset , then choose the collection you want to connect. Click the Text connects to drop-down and select the collection field you want to connect. Tip: You can connect text masks to the following types of collection fields: Text, Number, URL, Date and Time, Time, and Address. Click the Design icon in the Inspector panel at the top right and customize the background fill, text format and shadow. Learn more about designing the text mask . Click the Preview icon at the top right to test your connections. Click Publish if you are ready to make the changes go live. Connecting text effects to collection content Connect the text effects element to your CMS content to display dynamic and engaging text across your site. To connect text effects to the CMS: Go to the relevant page in the Studio Editor . Add a text effects element to your page: Click Add Elements on the left side of the editor. Click Text . Click Text Effects . Click and drag your chosen text effects element to add it to your page. Click the Connect to CMS icon on the text effects element. Click the Choose a dataset drop-down and select an existing dataset that connects to your collection. Alternatively, select Add a Dataset , then choose the collection you want to connect. Click the Text connects to drop-down and select the collection field you want to connect. Tip: You can connect text effects to the following types of collection fields: Text, Number, URL, Date and Time, Time, and Address. (Optional) Click the Link connects to drop-down and choose what happens when visitors click the text effects element: Actions: Select the dataset action that will occur when visitors click the text effects element (e.g. Load More, Apply Filters). Note: Dataset actions are not available when the element is attached to a repeater. Dynamic pages: Select the dynamic page that visitors will navigate to when they click the element. Then choose how the link opens: In the current window or As a new window Fields: Select the 'Document', 'URL', 'Image', or 'Video' field type that will open in a new tab when visitors click the element. Design the text effect element . Format the text of the element . Click the Preview icon at the top right to test your connections. Click Publish if you are ready to make the changes go live. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Using the Wix mobile apps Mobile apps for your customers Wix Mobile Apps: Adding and Managing Buttons in Your Mobile Apps Buttons are elements in your app that enhance user interaction. Buttons can be linked to various areas within your app, external websites, and more. For example, add a 'Call Us' phone number button to allow your app users to contact you directly through the app. Ensure your buttons provide clear calls to action to encourage users to explore what your brand offers. Adding and managing buttons in your mobile apps Customize your Wix apps (e.g. your own mobile app, Spaces by Wix app) with buttons. You can customize the button layout, size, the action, which devices the buttons will be visible on and more. Add and edit up to two buttons at a time and choose how you want your buttons to look in your app. Dashboard Go to Mobile App in your site's dashboard. Select the relevant tab (e.g. Spaces by Wix app , Your own mobile app ). Click Edit Mobile App . Click the Screen drop-down at the top and choose the screen you want to edit. Click Elements on the left. Select Button under Basic items . Customize your button using the options below: Layout: Select the number of buttons you want to add (e.g. one or two buttons). Then choose the size, width, and alignment of the button(s). Behavior: Click the Select button action drop-down and choose what you want the button(s) to do. For example, link the button to take app users directly to another screen on your app, chat directly through your app, open an external link and more. Note: Different actions may appear depending on the type of apps you have on your site. Design: Choose a button design. Margins: Drag the Margins sliders to adjust the padding for the button(s). Note: Click the Edit individually icon to separately adjust the margins. General Settings: Click General Settings and under Element visibility , choose which devices to show this button on: All , Android, or iOS . Note: You can show or hide elements of your site depending on what operating system your app users are using on their mobile devices. Your elements are visible on all operating systems by default, but you can decide what to show on iOS, Android, or both. Click Save & Publish . Wix app Go to your site in the Wix app. Tap Manage at the bottom. Tap Mobile App . (If needed) Switch to editing a different mobile app: Tap the mobile app name at the top. Tap the relevant mobile app. Tip: If you want to edit a different mobile app (e.g. Fit by Wix, Spaces by Wix), choose the app as your preferred mobile app . Tap Edit . Tap the Screen drop-down at the top and choose the screen you want to edit. Tap + Add Element in the relevant location. Tap Button under Basic items . Customize your button using the options below: Layout: Select the number of buttons you want to add (e.g. one or two buttons). Then choose the size, width, and alignment of the button(s). Behavior: Tap the Select button action drop-down and choose what you want the button(s) to do. For example, link the button to take app users directly to another screen on your app, contact you through your app, open an external link and more. Note: Different actions may appear depending on the type of apps you have on your site. Design: Choose a button design. Margins: Drag the Margins sliders to adjust the padding for the button(s). Note: Tap the Edit individually icon to separately adjust the margins. General Settings : Choose which screen and device you want this button to appear on: Visibility : Choose which devices to show this button on: All , Android or iOS . Note: You can show or hide elements of your site depending on what operating system your app users are using on their mobile devices. Your elements are visible on all operating systems by default, but you can decide what to show on iOS, Android, or both. Location: Select which screen you want the button displayed on. Tap Add .  Wix Studio app Go to your site in the Wix Studio app. Tap Mobile App . (If needed) Switch to editing a different mobile app: Tap the mobile app name at the top. Tap the relevant mobile app. Tip: If you want to edit a different mobile app (e.g. Fit by Wix, Spaces by Wix), choose the app as your preferred mobile app . Tap Edit . Tap the Screen drop-down at the top and choose the screen you want to edit. Tap + Add Element in the relevant location. Tap the Button element under Basic items . Customize your button using the options below: Layout: Select the number of buttons you want to add (e.g. one or two buttons). Then choose the size, width, and alignment of the button(s). Behavior: Tap the Select button action drop-down and choose what you want the button(s) to do. For example, link the button to take app users directly to another screen on your app, contact you through your app, open an external link and more. Note: Different actions may appear depending on the type of apps you have on your site. Design: Choose a button design. Margins: Drag the Margins sliders to adjust the padding for the button(s). Note: Tap the Edit individually icon to separately adjust the margins. General Settings : Choose which screen and device you want this button to appear on: Visibility: Choose which devices to show this button on: All , Android or iOS . Note: You can show or hide elements of your site depending on what operating system your app users are using on their mobile devices. Your elements are visible on all operating systems by default, but you can decide what to show on iOS, Android, or both. Location: Select which screen you want the button displayed on. Tap Add . FAQs Click a question below to learn more about adding and managing buttons in your app. How can I customize the theme of my buttons? Customizing the theme of your buttons is only available if you are building your own native app. You can personalize the theme and see how it looks through the design panel of the Mobile App Builder and the Wix app. Choose a preset theme or individually customize the button's shape, background color, text, and border. Read more about editing your button theme and app design . How do I link a button to an external URL? To link your button to an external URL to bring app users to an external site, follow the steps below. Choose Open URL from the Select button action drop-down. Enter the link in the Button URL section. (Optional) Enter the text you want displayed on your button under Button text . How do I link a button to direct app users to another screen? To link a button to another screen on your app, follow the steps below. Choose Open screen from the Select button action drop-down. Select a screen from the Select screen drop-down. (Optional) Enter the text you want to display on the button in the Button text section. Can app users call me directly through the app? Yes, app users can contact you directly through the app with a Call phone number button. Choose Call phone number from the Select button action drop-down. Enter your phone number in the Add phone number section. (Optional) Edit the Button text to what you want displayed on the button. Can app users email me directly through the app? Yes, connect a button to your email address, so app users can contact you directly from their device. You can choose which email address the emails are directed to. Choose Send email from the Select button action drop-down. Enter your email address in the Add email section. (Optional) Edit the Button text to what you want displayed on the button. Can I delete a button? Yes, you can. Learn more about managing your app elements . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! 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< Back Managing your business Connecting a business email Google Workspace: FAQs Google Workspace integrates with your Wix account, offering professional business email addresses and productivity tools to enhance your business's credibility and communication. This article includes questions to our most frequently asked questions about the Google Workspace Google Workspace and your Wix account Click a question below to learn about the way your Wix account interacts with Google Workspace . Can I transfer a Google Workspace business email from my Wix account to Google? Yes, you can transfer a Google Workspace business email from Wix to Google. This action disconnects the Workspace business email from your Wix account. To do so, contact Wix Customer Care for assistance. Note: This is an irreversible action. Once transferred to Google, you cannot repurchase the business email through Wix. What happens to my Google Workspace account if I cancel my Wix subscription? If you cancel your Wix subscription, your Google Workspace account remains active. This means that you will need to manage your billing and services directly through Google. How do I renew my Google Workspace subscription through Wix? Your Google Workspace subscription renews automatically. Ensure your payment information is up-to-date in your Wix account to avoid any interruptions. Is there customer support available for Google Workspace through Wix? For issues related to billing or account management through Wix, contact Wix Customer Care . For technical issues related to Google Workspace services, you can also contact Google Workspace support directly. Using the Google Workspace Click a question below to learn about working with your Google Workspace. Why can't I sign into my Google account? If you're having difficulty logging in, it could be due to incorrect credentials or other issues with your account . I forgot my admin password. How can I access my account? If you're an admin user and can't sign in to your own Google Workspace account, you can reset your password or update your recovery info from your Wix account. If you've forgotten your admin password and you're having trouble resetting it in your Wix account, learn how to recover administrator access on Google's support page . How can I change a business email username? Changing a business email username is straightforward, but must be done through the Google Admin Console. Follow the instructions on changing a business email us . Why do I have missing emails? Missing emails can result from various issues, including filters, forwarding settings, or accidental deletion. Check the Google Workspace Help Center for troubleshooting missing emails. Is there a limit to how many emails I can send per day? Google Workspace imposes limits on the number of emails you can send daily to prevent spam and ensure account security. Learn more about email sending limits . Is there a storage limit on Google Workspace business email plans? Yes. Depending on the Workspace plan you've chosen, the storage limits are as follows: Business Starter : 30 GB cloud storage per user Business Standard : 2 TB cloud storage per user Business Plus : 5 TB cloud storage per user Tip : Visit Google to see how much storage you're currently using . If you require additional storage, you have 3 options: Delete unwanted files, media and emails from your Workspace account. If you're not on the Business Plus plan, you can upgrade to a plan with more storage . You can increase the shared storage in your workspace by purchasing additional business emails . Important : If you exceed your Google Workspace storage limit, your account may be suspended. This means you'll no longer be able to send or receive emails, add new files to your Google Drive or collaborate on Google Docs, Sheets, Slides, Drawings and Forms. If you have a Google Voice add-on, your service may be cancelled. If so, you'll receive a refund for the remaining days left on your Google Voice subscription. Can I set up alias addresses for a domain? Yes, you can set up an alias for a domain. Domain aliases l et you add additional domains to your account, allowing users to receive emails at different domain addresses. Get details on domain alias addresses . Can I set up alias addresses for a specific business email? Yes, you can set up alias addresses for a specific business email. Alias addresses a llow you to receive emails at different addresses without creating multiple accounts. Find more information on setting up alias addresses . How can I connect Google Workspace with Outlook? Yes, You can inte grate Google Workspace with Outlook to manage your emails, calendar, and contacts in one place . Follow the steps to connect Google Workspace with Outlook . How can I connect Google Workspace to a mail client using IMAP? To connect Google Workspace to a mail client using IMAP, enable IMAP in your Google account settings and follow Google’s setup instructions. For security, you’ll need to authenticate using OAuth, a method that uses secure tokens instead of passwords to grant apps access to your account. Follow the instructions on connecting to a mail client using IMAP. Can I use the Gemini AI assistant with my Workspace account? Yes. Google recently added its best AI features to their Google Workspace plans. This means that you’ll now have access to the Google Gemini AI assistant . Gemini can help you draft emails, summarize documents, organize projects, and much more. Can I cancel auto-renewal for my Google Workspace account purchased through Wix? Yes. If desired, you can disable auto-renewal at any time. Additionally, if you need to view details of your previous payments, you can find your invoices in your Billing History . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Accepting payments on your site Wix Payments: Viewing Your Payouts View information about previous and upcoming payouts (transfers from Wix Payments to your bank account), as well as detailed information about each payment. It may take up to 3-5 business days for the funds to reach your bank account after being processed, depending on your financial institution. To view your payouts: Go to Payouts in your site's dashboard. (Optional) Click on a payout to see more details about that payout. Tips: Learn more about payouts . You can still access your Wix Payments dashboard , even if your Wix Payments account has been disconnected. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Photo Albums: Reordering the Products in Your Photo Album Store Important: Wix Photo Albums Store is not available to all users. As of February 2023, it is no longer possible to add Wix Photo Albums Store to your site. As an alternative, you can add Wix Stores to your site and connect it to Printful to sell your photos. Organize the order of your products in your Photo Album store to provide a better experience for your clients. You can order them so that similar products are grouped together, or to display complete collections together. To change the order of your products: Go to Photo Albums in your site's dashboard. Click the Album Store tab on the left. Click Pricing . Hover over the relevant product and drag and drop it to a new location. Click Save . Publish or preview your site to view the changes. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Using the Wix mobile apps Mobile apps for your customers Wix Mobile Apps: Signing in to the Wix Member Apps The Wix member apps, including Spaces by Wix and Fit by Wix, allow your site members to sign in and engage with your content and community on the go. Members can sign in using their email address or third-party social logins. Learn more about social login privacy with Google , Facebook , and Apple . To sign in to the Wix member apps: Open the Wix member app you want to sign in to. Tap Log in . Choose a method for signing in: Google Tap Continue with Google . Select your Google account and follow the sign in instructions. Apple Tap Continue with Apple . Tap Continue under Sign in with Apple . Choose whether you want to show or hide your email address: Show your email: Your real email is visible in the app and you will be able to sign in with it from a desktop. Hide your email: Apple creates a dummy email address with an automatic password to hide your personal information. Facebook Tap Continue with Facebook . Tap Continue to allow Wix to use facebook.com to sign in. Follow the sign in instructions on Facebook to sign in to your account. When you're signed in tap Continue . Email Tap Log in with Email . Enter your email address and tap Continue . Enter your password and tap Log In . Note: View which devices and operating systems support the Wix member apps This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Promoting your site SEO (get found on Google) Optimizing Your Site with the Wix SEO Assistant The Wix SEO Assistant helps you optimize your site for search engines. It identifies potential issues with your site and gives you recommendations that you can follow to improve your page's content, structure, and SEO attributes. For example, it will remind you to perform a site inspection if it’s been a while, or write a blog post every 30 days. The SEO Assistant is available in the SEO & GEO section of the Marketing tab in your dashboard. Note: To view tasks in the Wix SEO Assistant, your site must be upgraded . Step 1 | (Optional) Complete your SEO Setup Checklist We recommend first completing your Wix SEO Setup Checklist. This step-by-step checklist helps you improve your site's SEO, based on your business's information and your keywords . It also lets you connect and verify your site with Google so that it appears in search engine results. Important: To connect to Google Search Console, you must have an upgraded site with a connected custom domain. You can connect a domain purchased from Wix or a domain purchased from another domain host . To complete your setup: Go to SEO & GEO in your site's dashboard. Click Continue Setup / Start Setup / Go to Setup below SEO Setup Checklist and complete your checklist . Step 2 | Fix current issues Next, work to complete any tasks that the assistant has identified as an issue. These issues are organized by priority, ranging from critical to low. It's important to complete any tasks labelled as critical. A "Critical" label means, for example, that search engines may not be able to index your site, and it may not appear in search results. Learn more about indexing issues To fix issues: Go to SEO & GEO in your site's dashboard. Click View tasks below Issues. Click a task to expand it and learn more about the issue. Follow the instructions to resolve the task. Step 3 | Review recommendations After you've resolved issues with your site, you can review your recommendation tasks. These tasks contain suggestions on how to improve your site, and instructions on how to do them. To review recommendations: Go to SEO & GEO in your site's dashboard. Click View tasks below Recommendations. Click a task to expand it and see a recommendation. Follow the instructions to resolve the task. Step 4 | Keep track of your completed tasks You can keep track of any tasks you've completed and learn more about how they'll benefit your site's SEO in the Wix SEO Assistant. To view your completed tasks: Go to SEO & GEO in your site's dashboard. Click View tasks below Completed tasks . Click a task to expand it and view details about the task. FAQs Click a question below to learn more about using the Wix SEO Assistant. Do I have to use the SEO Assistant? You don't have to use the SEO Assistant for your site to rank well in search results. Using the SEO Assistant can help improve your site's SEO, but it doesn't guarantee that your site will rank higher. Your site's ranking also depends on other factors, such as the quality of the content across your site, and each search engine's individual algorithms. Can I use the Wix SEO Assistant with Velo? No. Currently, the Wix SEO Assistant is not available to use with Velo. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Billing & premium subscriptions Managing your subscriptions Premium Plan Discount for Charities or Non-Profit Organizations Wix partners with TechSoup to offer a discount on purchasing a Wix Premium plan for charities or non-profit organizations that are TechSoup members. The promotion includes a 70% discounted rate for a 2-year Wix Premium plan to create and host one website. The subscription also includes a free, 1-year domain registration voucher . About the Wix/TechSoup offer The 70% discounted rate applies to 2-year Premium plan subscriptions. Organizations can request 1 coupon code every 2 years. If you would like to extend the discount, please visit TechSoup.org . If you do not cancel your subscription or request a new offer before the end of the second year, you will be automatically billed by Wix for an additional two years of service at the standard rate . The promotion also includes a free 1-year domain registration voucher. If you do not cancel the domain before its renewal date, you will be automatically billed by Wix for an additional subscription period (usually a year). The Wix and TechSoup offer is available in these countries: Andorra Argentina Australia Bolivia Canada Chile Colombia Costa Rica Dominican Republic Ecuador El Salvador Equatorial Guinea Guatemala Honduras Hong Kong India Indonesia Ireland Israel Kenya Malaysia Mexico New Zealand Nicaragua Panama Paraguay Peru Philippines Singapore South Africa Spain Thailand United Kingdom United States Uruguay Venezuela Vietnam If your organization is based in a country that doesn't appear on this list, contact us to apply this offer . Ready to get started? Discover more about what Wix and TechSoup have to offer and apply for this discount . FAQs Click on a question below to learn more about this discount and TechSoup. What is TechSoup? TechSoup Global is a global non-profit organization that supports charities, non-profits and libraries by providing them with access to discounts and donations of software, hardware, and technical services, as well as technical support. What happens after I apply for this discount? If your request is approved by TechSoup, you will receive an email with instructions for receiving your Wix subscription. Is there a limit on how many discounts an organization can receive? This discount applies per organization. The 70% discounted rate is applicable to 2-year Premium plan subscriptions. Organizations can request 1 coupon code every 2 years. If you would like to extend the discount, please visit TechSoup.org . Is this discount offer available to organizations that have already upgraded to a Wix Premium plan? No, this offer is not available to organizations that have already upgraded their site with a Premium plan. Is this offer valid for Wix Studio plans? No, the discounted rate only applies to 2-year Premium plan subscriptions. It can't be used to upgrade a Studio site or to purchase a Wix Studio plan. Is this offer available to organizations that have a free website with Wix? Yes, organizations that have a free website with Wix are eligible. Where can I learn more about the terms and conditions? For more information about the terms and conditions of this discount, visit TechSoup.org . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Accepting payments on your site Wix POS Register: Issuing Refunds Important: This article is about the Wix POS Register for brick-and-mortar businesses. If you are using POS on a mobile device , learn more about Mobile POS . Customers sometimes request a refund on past purchases. You can provide refunds for any purchases made at your point of sale, even if your customer used more than one payment method. Once issued, refunds take 3-5 business days to be completed. Issuing refunds for products or services You can issue a refund for products or services that were purchased. When a customer buys more than one item, you can issue a refund for the entire order or for specific items in the order. To issue a refund on specific products: (In your POS tablet) Tap Sales History at the bottom of the screen. Tap the order you wish to refund. Tap Actions at the top right. Tap Issue Refund . Tap the Plus icon next to any product you want to refund. Tip: Tap more than once to refund more than one of the same item. Tap Next . Enable or disable the Restock toggle (for items that track inventory): Enabled: Inventory level for this item increases after the refund is processed. This can take 3-5 business days. Disabled: Inventory level remains the same after issuing the refund. Select any additional fees (for example, tips, shipping, or custom fees) you want to refund by selecting their checkboxes. You can refund the full fee or enter a custom amount. (Optional) Select a reason for refund. Tap Refund . Important: This cannot be undone. Choose the relevant option below: Refund one payment method (If prompted to) Ask the customer to tap or insert the card used to make the purchase. Select a receipt option to complete the refund. Refund multiple payment methods (Optional) Manually enter the amount you want to refund next to the relevant payment method. Note: You can only choose to refund an amount up to the amount you've received for that specific payment method. Tap Refund next to the payment method you want to refund. (If prompted to) Ask the customer to tap or insert the card used to make the purchase. (If prompted to) Select a receipt option. Tap Continue Refund . (Optional) Repeat the steps to issue refunds for the remaining payment methods. Issuing refunds for a specific amount Instead of refunding specific items, you can refund a specific amount (for example, 50 percent of the order total). To refund a specific amount of money: (In your POS tablet) Tap Sales History on the bottom bar. Tap the order you want to refund. Tap Actions at the top right. Tap Issue Refund . Tap Enter Amount . Enter the amount you want to refund, including cents (e.g. $50.50). Tap Next . (Optional) Select a reason for the refund. Tap Refund . Note: This cannot be undone. Choose the relevant option below: Refund one payment method (If prompted to) Ask the customer to tap or insert the card used to make the purchase. Select a receipt option to complete the refund. Refund multiple payment methods (Optional) Manually enter the amount you want to refund next to the relevant payment method. Note: You can only choose to refund an amount up to the amount you've received for that specific payment method. Tap Refund next to the payment method you want to refund. (If prompted to) Ask the customer to tap or insert the card used to make the purchase. (If prompted to) Select a receipt option. Tap Continue Refund . (Optional) Repeat the steps to issue refunds for the remaining payment methods. Checking the refund status of an order After you issue a refund, you can find the refund status of your order by tapping Sales History at the bottom of the screen and selecting the relevant order. Note: For more details on a refund, scroll down to the Activity section of an order in your Sales History tab. You can expand the details of every transaction by tapping View Info next to it. FAQs Click a question below to learn more about issuing refunds. Can I refund an online order at my point of sale? Yes, you can refund online orders directly from your POS tablet. When an order is placed online, you can issue a full or partial refund at your point of sale, including refunds for additional fees, tips, shipping, and custom amounts. You can also issue refunds for split payments. Tip: You can also process online order refunds from the Orders tab in your site's dashboard. Learn more about refunding orders on desktop Can I refund gift card purchases? You cannot refund the purchase of the gift card itself. In addition, when a customer pays for an order by redeeming a gift card, that purchase also cannot be refunded. Does the customer need to tap their card to get the refund? For some cards, the customer has to tap or insert their card in order to issue the refund. When this is the case, your POS tablet screen will prompt you to ask the customer to tap or insert their card. What if my customer wants to exchange an item instead of getting a refund? You can also accept exchanges for products purchased at your point of sale. Products purchased online cannot be exchanged on your POS tablet. Learn more about accepting exchanges from customers Can I also refund a POS sale in my Wix dashboard? Yes. To refund a POS sale in your dashboard, go to Orders , select the relevant order, click More Actions, and select Refund . Learn more about refunding customers in your dashboard This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Stores: Product Gallery Images Appear Cropped on Mobile Devices You can choose from two resizing options for images: Crop Images are cropped so that they are all the same size. If you upload images in different sizes and with different aspect ratios, part of the image may be cut off. Fit If you select the fit option, the entire image is displayed and keeps it's original aspect ratio. Images in your gallery will not have the same aspect ratio unless the original images had them. Notes: The recommended minimum size for product images is 3000 x 3000 pixels. You can crop and edit product images in the Products tab. Learn More To select how images are resized: Go to the relevant page In the Editor. Note: Make sure you are in desktop editing mode. Click the Product Gallery. Click the Settings icon . Click the Layout tab. Select a resizing option: Crop Fit Select an image ratio. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit