< Back Managing your business Business solutions & apps Wix Stores: Setting Up Dropshipping with Printify After you connect your store to Printify , you can select a product and start designing it! Printify is a print on demand (POD) service. You pay no subscription fees and there is no need to purchase inventory. You only pay when a customer places an order. Step 1 | Create Products and Add them to Your Store First, log in to Printify , click Catalog at the top, and choose a product. Then, create your first product and set pricing. Learn How Step 2 | Set Up Shipping Make sure you set up shipping in your Wix dashboard. Take into consideration Printify's shipping costs. You can charge for shipping separately or you might want to increase the product price so that it covers the shipping cost and then offer free shipping - the choice is yours. Read Printify's recommendations on how to configure shipping for Wix Stores Learn most about Printify's production times Step 3 | Add a Billing Method in Printify After a customer purchases a Printify product in your Wix store, you'll need to pay Printify for it. After this is done, Printify creates the product and ships it to your customer. You can handle the payment to Printify in two ways: Automatic: Set up automatic payment by adding a payment method (PayPal or credit card) in the Printify dashboard. Learn How When a paid order comes in, (or when you mark an order as "Paid"), your payment to Printify is processed automatically and the order is fulfilled. You won't need to do a thing. Manual: When you receive an order, you can go to the Orders tab in the Printify dashboard and click Fulfill orders to pay for the order manually. It is then fulfilled by Printify. To learn more about fulfilling Printify orders, click here . To learn how dropshipping affects tax collection, click here . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Wix Legends Wix Legends: Adding a Legend to Your Site Add your Legend to your site so visitors can start a conversation without leaving the page. Since your Legend represents you or your business, it can offer consultations, answer questions, and interact with visitors outside your working hours - directly from your site. You can add your Legend to a Wix site with the Legends app, or to any other site with an embed code. Before you begin: Publish your Legend from your Wix Legends workspace. Once you publish it for the first time, you can add it to any site. Step 1 | Choose how to add your Legend To begin, select your site type in the Wix Legends workspace and choose how to add your Legend. To add your Legend: Go to Wix Legends . Click the Share icon at the top right. Click Add your Legend to your site . Select where you want to add your Legend: Wix site: Add the Legend widget in to a Wix site (Wix Editor, Studio Editor, or Wix Harmony Editor). Copy your Legend ID and click View in App Market to continue. Other website: Add a line of code to a non-Wix site. Click Copy code and paste it as an HTML embed on your site. Note: On non-Wix sites, the widget appears on the bottom right of your site page(s). Continue to the next steps if you are adding a Legend to a Wix site. Step 2 | Add the Legends widget to your site Install the Legends app in your editor and add the widget to every page you want visitors to reach it. To add the Legends widget: Wix Editor (In the App Market) Click Add to Site . Choose which site to add the app to. Note: After you select a site, you're redirected to the editor and the widget is automatically added to the page. If it isn't, continue to the next steps. Click the Add Elements icon on the left side of the editor. Click App Widgets . Click or drag the Legends Widget onto your page. Studio Editor (In the App Market) Click Add to Site . Choose which site to add the app to. Note: After you select a site, you're redirected to the editor and the widget is automatically added to the page. If it isn't, continue to the next steps. Click Add Elements on the left side of the editor. Click App Widgets . Click or drag the Legends Widget onto your page. Wix Harmony Editor (In the App Market) Click Add to Site . Choose which site to add the app to. Note: After you select a site, you're redirected to the editor and the widget is automatically added to the page. If it isn't, continue to the next steps. Click + Add at the top left of the editor. Select Elements . Click the Apps icon on the left. Click Wix App Market . Search for Legends . Click Add Again . Tip: You can also open the App Market straight from your editor. Search for the Legends app, then add it to your site. Step 3 | Connect and customize the widget Paste your Legend ID to link the widget on your site to your published Legend. Then, customize how the widget appears on your site. To connect and customize the widget: Wix Editor Click the Legends widget on your page. Click Settings . Paste your Legend ID in the Legend ID field. Tip: Copy and paste the Legend ID from the Wix Legends workspace. (Optional) Set up your widget using the following options. Enable the toggle to show a button below your Legend's avatar. Enter the button text (e.g. "Talk to Colin"), change the colors and font. Drag the widget to resize it or move it to a different spot on the page. Pin the widget to keep it visible at all times. Studio Editor Click the Legends widget on your page. Click Settings . Paste your Legend ID in the Legend ID field. Tip: Copy and paste the Legend ID from the Wix Legends workspace. (Optional) Set up your widget using the following options. Enable the toggle to show a button below your Legend's avatar. Enter the button text (e.g. "Talk to Colin"), change the colors and font. Drag the widget to resize it or move it to a different spot on the page. Pin the widget to keep it visible at all times. Wix Harmony Editor Click the Legends widget on your page. Click the Settings icon on the action bar. Paste your Legend ID in the Legend ID field. Tip: Copy and paste the Legend ID from the Wix Legends workspace. (Optional) Set up your widget using the following options. Enable the toggle to show a button below your Legend's avatar. Enter the button text (e.g. "Talk to Colin"), change the colors and font. Drag the widget to resize it or move it to a different spot on the page. Pin the widget to keep it visible at all times. What's next: Publish your site so visitors can start interacting with your Legend. Review your Legend's conversations with visitors. You can add more knowledge so it handles the questions your visitors ask most. FAQs Click a question below to learn more about adding your Legend to your site. Can I add my Legend to a Wix Headless site? Yes. A headless site uses the same code as any other site that isn't built on Wix. Copy the embed code from the Add your Legend to your site panel and paste it into your site's HTML. Do visitors need to log in to speak with my Legend? Yes. Visitors are asked to log in when they start a conversation. Can I add my Legend to more than one page? Yes. On a Wix site, add the Legend widget to each page you want it visible on. On any other site, paste the embed code into each page. Where can I see conversations that start on my site? You can review conversations in your Wix Legends workspace. Learn more about your Legend's conversations . How do I remove my Legend from my site? On a Wix site, click the Legend widget in your editor, press Delete , and click Publish . On any other site, delete the embed code from your site's HTML. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Promoting your site Sending email marketing campaigns Email Marketing: Understanding Contacts and Subscribers When choosing recipients for your email campaigns, you'll notice the option to send to different groups (e.g. subscribers) or contacts. Understanding the difference between the types of recipients can help you target the relevant readers and maintain a good sender reputation as a result. Tip: Make sure to follow the Wix Email Marketing best practices when choosing your recipients to boost sender reputation and deliverability. Contacts A contact is a visitor who has interacted with your site or a person you've added to your contacts list. This includes individuals who submitted one of your forms, customers who made an online payment, people you've manually added, and any imported contact lists. Wix measures your contacts' behavior over time to discern who is an active contact and who is inactive. Understanding the status of a contact helps provide guidance for the deliverability of your email campaign . Active contacts An active contact is someone who engages positively, and shows genuine interest in your newsletters. For example, they might open your newsletters regularly and click inside. Inactive contacts Inactive users are contacts who do not regularly engage with your newsletters. They may have left your newsletters unopened. A contact turns inactive when a week passes after they have received at least 5 email marketing campaigns or automated emails and have not opened or clicked any of them. Any inactive contacts automatically become active again once they open an email campaign or an email from an automation they've triggered. Note: Before sending out an email campaign we strongly advise removing any inactive contacts from your list. Subscribers Subscribers are contacts who have given permission for you to send them marketing emails (e.g. newsletters or updates). Contacts usually subscribe by signing up through a subscribe form or confirming consent in an email. Subscribers are key to your marketing because their choice to subscribe shows they are interested in your brand and want to learn more about what you offer. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Connecting a business email Google Workspace: Renaming a Workspace User Rename your user on Google Workspace to keep your business content up to date, reflect employee changeover or change the name of a business email (e.g., change sales@mystunningwebsite.com to invoices@mystunningwebsite.com). Before you begin: Purchase a personalized Google Workspace business email . Notes: The Workspace user account will not lose any data when you rename a user. The user's current email address will become an alias to ensure emails are still delivered when sent to the old address. Renaming a Workspace user via your Wix account Change the first name, last name, and email username of any user within your Wix account (i.e. 'nathan' in nathan@mystunningwebsite.com). To rename a user via your Wix account: Before you begin: Sign out of your Workspace account to change your display name or username. Go to Business Email in your Wix account. Click the More Actions icon next to the relevant user. Select Rename your user . Fill in the details you want to change - first name, last name, or email username. Click Rename your user . Changing the username and/or display name in Google Workspace Change the email username and/or the display name (first and last name) of any of the Google Workspace users in your Google Workspace Admin console. To change the username and/or display name of a user in Google Workspace: Go to Business Email in your Wix account. Click the More Actions icon . Click Manage at Google . Sign in to your Google Workspace account: Enter your email address. Click Next . Enter the password. Click Sign In . Click Users . Click the Rename icon next to the relevant user. Edit the user details. Click Rename user . FAQs Click a question below to learn more. What happens in Google Talk after changing these details? After changing these details, all the contacts in the user's Google Talk chat list will be removed. The user might not be able to use chat for up to 3 days. How long before the updated name is available? The rename operation can take up to 10 minutes. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Stores: Changing the Language of Your Storefront or Dashboard Create your store in the language that suits your buyers. The Wix storefront is available in many languages including: Arabic Bulgarian Catalan Chinese (Traditional) Czech Danish Dutch English Finnish French German Greek Hebrew Hindi Hungarian Indonesian Italian Japanese Korean Lithuanian Malay Norwegian Polish Portuguese Romanian Russian Slovak Slovenian Spanish Swedish Tagalog Thai Turkish Ukrainian Vietnamese Note: If your language is not available, let us know . Change the language of your storefront Choose the language your customers see when shopping in your store. Go to the language & Region tab in your site's dashboard. Click the Site Language drop-down and select a language. Note: You can manually translate your store to a language which is not included in the list above by editing the text on your Cart page , Product page , Side cart , Thank You page , Product Gallery and Product Widget . Change the language of your dashboard and Editor The language of your dashboard and Editor is the same as the language of your Wix account. To learn how to change it, click here . Notes: If you have more than one site, this change affects all your sites. Not all the languages listed above are available as dashboard and Editor languages. Tip: You can also create a multilingual site using Wix Multilingual . Customers can choose one of the languages you offer from a list. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Privacy and GDPR Articles Wix's AI Service Providers and Their Policies To help provide our AI-powered services , Wix uses third-party AI service providers. We encourage you to read and understand their policies before using Wix’s AI-powered services. Wix may use the services of the following third-party providers. See the table for further information on terms of services and other policies relevant to a given provider. Name Terms of Service Additional Policies Anthropic Anthropic Terms of Service Anthropic Usage Policy Black Forest Labs Flux Terms of Service Black Forest Labs Intellectual Property Policy ElevenLabs ElevenLabs Terms of Service ElevenLabs Prohibited Use Policy Fal.ai Fal.ai Terms of Service _ Fireworks Fireworks Terms of Service Google Google Generative AI Additional Terms of Service Google Generative AI Prohibited Use Policy Meta Llama License Terms _ Microsoft Azure AI Services _ Microsoft Generative AI Services Code of Conduct OpenAI OpenAI Terms of Service OpenAI Usage Policy OpenAI Sharing Publication Policy Perplexity Perplexity Terms of Service _ Photoroom Photoroom Terms and Conditions _ Replicate Replicate Terms of Service _ Runware Runware Terms of Service _ Stability AI Note: Wix uses Stability AI for image generation. When using Stability, Wix users should not input their personal information . Stability AI API Terms of Service _ This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Photo Albums: Withdrawing Your Earnings in the Wix Photo Albums Store Important: Wix Photo Albums Store is not available to all users. As of February 2023, it is no longer possible to add Wix Photo Albums Store to your site. As an alternative, you can add Wix Stores to your site and connect it to Printful to sell your photos. How you withdraw your earnings from your art sales depends on what type of files you sell in your store. I'm selling: Digital and Prints Digital files only Selling Digital and Prints If you sell digital and print images, the images are sold through a third-party service, Order a Print and not through Wix. You can withdraw your earnings at any time on the Withdrawals tab of your Wix Photo Albums Store, all you need is a PayPal account. Important: It may take up to 5 days for your earnings to appear in your PayPal account after withdrawing them. Selling Digital Files Only If you only sell digital files in your Wix Photo Albums Store, the revenue for each sale will go straight to the account that is set up to receive payments. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Stores: Setting Up a Flat Rate Shipping Rule Set up flat rate shipping to collect the same rate for all orders delivered to a shipping region . You can offer one flat rate, or create multiple flat rate options so customers can choose. Setting up a flat rate shipping rule After selecting a region, you can set up one or more flat rates for that area. Before you begin: If you previously set up shipping (and tax) in a merchant account such as PayPal, remove these settings before starting. To create a flat rate shipping rule: Go to Shipping, delivery & fulfillment in your site's dashboard. Select an option: Create a new region: Click +Create Region and set up a new delivery area , then click Continue and select Shipping . Add a rate to an existing region: Click Add Rate next a region and select Shipping . Select Flat Rate from the drop-down. Enter a name in the Name at checkout field (e.g. Standard Shipping). (Optional) Enter a time in the Estimated delivery time field (e.g. 2 - 4 business days). Enter the rate. (Optional) Offer free shipping over a certain amount: Select the Offer free shipping when customers purchase a certain amount checkbox. Enter the amount. (Optional) Select the Charge this rate for each item separately checkbox. Note: When selected, this rate is applied to each item a customer purchases. I.e. if you set the rate at $10 and a customer purchases 2 items, they will be charged $20 for shipping. Click Save . Next steps: Click Add Rate next to the region name to set up any of the following: An additional shipping option (e.g. express shipping) Local delivery Pickup Real-time USPS shipping calculations (US only) FAQs Click a question below to learn more. What happens if there's no shipping rule in a particular region? If there's no active shipping, local delivery, or pickup rule for a region set up in Wix or through a 3rd-party shipping app, customers from that region cannot make purchases from your store. Let's look at an example. A merchant sets up shipping only in the US. As soon as a customer from outside of the US enters their location (in the Cart or the Checkout Page), they'll see a message indicating that the store doesn't deliver to their area. Can I add a handling fee? Yes. Click the More Actions icon and select Add handling fees . Then, select the checkbox, enter the handling fee and save your changes. How can I delete or deactivate a region or a rate? You can delete any regions you don't need. For example, If you don't want to ship worldwide, you can delete the International region. Simply click the More Actions icon next to the region name and click Delete region . Alternatively, if you want to make international shipping unavailable for a while, but don't want to delete your settings, you can click Deactivate region. To delete a rate that you set up in a region, Hover over the relevant rate and click the Delete icon . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Stores: Setting Up Affiliate Marketing with the Goaffpro App Using Goaffpro Affiliate Marketing, you can set up a custom branded affiliate portal for your store. Affiliate marketing is a way to reward other people (affiliates) who bring traffic to your site or create sales. Start by adding the Goaffpro Affiliate Marketing app to your site and then decide what level of commissions you want to offer your affiliates. To add and set up the Goaffpro app: Wix Editor Go to your editor . Click Add Apps on the left side of the editor. Search for the Goaffpro Affiliate Marketing app in the search bar. Click Add to Site . Review the permissions and click Agree & Add . Create an account. Click Get Started . Note: You are now in the Goaffpro dashboard. Set up commission: Select percentage or a flat rate. Enter the amount. Click Next . (Optional) Create coupon discounts that affiliates can offer their followers: Select percentage or a flat rate. Enter the amount. Click Next . Click to copy your affiliate portal link. Note: This is the link potential affiliates use to sign up for your affiliate program. Add an affiliate page to your site. Note: Add all the information potential affiliates need to the page, including the link to the affiliate program where they can sign up. Customize the page design and select a language. (Optional) Create a test affiliate to make sure everything is set up properly. Studio Editor Go to your editor . Click App Market on the left side of the editor. Click App Market . Search for the Goaffpro Affiliate Marketing app in the search bar. Click Add to Site . Review the permissions and click Agree & Add . Create an account. Click Get Started . Note: You are now in the Goaffpro dashboard. Set up commission: Select percentage or a flat rate. Enter the amount. Click Next . (Optional) Create coupon discounts that affiliates can offer their followers: Select percentage or a flat rate. Enter the amount. Click Next . Click to copy your affiliate portal link. Note: This is the link potential affiliates use to sign up for your affiliate program. Add an affiliate page to your site. Note: Add all the information potential affiliates need to the page, including the link to the affiliate program where they can sign up. Customize the page design and select a language. (Optional) Create a test affiliate to make sure everything is set up properly. Wix Harmony Editor Go to your editor . Click + Add at the top left of the editor. Click the Arrow icon to navigate to the Apps category. Click Wix App Market at the bottom left. Search for the Goaffpro Affiliate Marketing app, then select the app. Click Add to Site . Review the permissions and click Agree & Add . Create an account. Click Get Started . Note: You are now in the Goaffpro dashboard. Set up commission: Select percentage or a flat rate. Enter the amount. Click Next . (Optional) Create coupon discounts that affiliates can offer their followers: Select percentage or a flat rate. Enter the amount. Click Next . Click to copy your affiliate portal link. Note: This is the link potential affiliates use to sign up for your affiliate program. Add an affiliate page to your site. Note: Add all the information potential affiliates need to the page, including the link to the affiliate program where they can sign up. Customize the page design and select a language. (Optional) Create a test affiliate to make sure everything is set up properly. To learn more about setting up the Goaffpro app, visit the Goaffpro help center . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Using the Wix Harmony Editor Adding animations and effects Wix Harmony Editor: Applying a Glass Effect Apply a frosted glass effect to boxes and headers for a sleek, layered look that helps important content stand out from the background. You can also adjust the intensity to get the style that works best for your design . Good to know: Glass effect is currently only available to add to headers and boxes . Learn about customizing your site's header and adding and customizing boxes . Applying a glass effect Enable the glass effect from the action bar, then adjust the intensity to get the look you want. To apply a glass effect: Go to your editor . Click the relevant box or header. Click the Opacity icon on the action bar. Enable the Apply glass effect toggle. Drag the Intensity slider to make the effect stronger or softer. Tip: Enter a value in the % box if you want to set an exact intensity . FAQs Click a question below to learn more about using the glass effect in Wix Harmony. Why can't I see the Apply glass effect toggle? Make sure you either selected the header or a box on your page. If you select a different element, the glass effect won't be available after clicking the Opacity icon . What is the difference between background opacity and intensity? Background opacity changes how visible the header or box background is. Intensity changes the strength of the glass effect. Does the glass effect work better with some backgrounds? Yes. The glass effect is easier to notice when there is color, an image, or other content behind the box or header. If the background is plain or low contrast, the frosted look may appear more subtle. For a stronger effect, use a background with more contrast or visual detail. Can I change the glass effect after I add it? Yes. Select the header or box again at any time, then open the Opacity settings in the action bar to adjust the effect. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Discounts, gift cards, & incentives Wix Loyalty Program: Adding Tiers to Your Loyalty Program Add tiers to your loyalty program to make it a levels-based program that assigns members to a particular tier (e.g. "Basic", "Silver", "Gold") depending on the points they have earned. A tiered program targets your customers based on their individual behavior. This can be a valuable way to incentivize your members. For example, if a member is aware that spending $10 more will gain them enough points to reach the next tier and access its benefits, they may be encouraged to add to their cart. Read an example of how one business uses tiers Jane owns a homeware business. Using Wix Stores, she sells furniture and accessories. She'd like to reward her customers for their loyalty and encourage them to keep coming back to her brand. Jane has added tiers to her loyalty program to reward and incentivize customers: Basic: All loyalty program members will automatically be added to this tier. They'll enjoy basic benefits such as 5 points for every $1 they spend, and earn basic rewards such as 5% off when they spend $50. Silver: When a member has earned 100 points, they'll enter this tier. They'll enjoy silver benefits such as 10 points for every $1 they spend, and earn silver rewards such as 10% off when they spend $50. Gold: When a member has earned 200 points, they'll enter this tier. They'll enjoy gold benefits such as 15 points for every $1 they spend, and earn gold rewards such as 15% off when they spend $50. To add tiers, you must have: A Business or Business Elite plan (for Wix Editor users) or a Plus plan (for Studio users). At least one of these apps: Wix Stores, Wix Events, Wix Bookings, Wix Pricing Plans, or Wix Online Programs. Note: Currently, tiers cannot be added to Wix Restaurants loyalty programs. Vote for the ability to add tiers to Wix Restaurants loyalty programs in this feature request . Step 1 | Add and customize tiers Choose how many tiers you'd like to use, and customize tier names, icons and descriptions. Define how many points are needed to enter each tier. Note: If you haven't set up your loyalty program yet, follow these steps . You'll be able to add tiers during setup or after launching your program. If you add tiers before launching your loyalty program, 3 predefined tiers will appear: "Basic", "Silver" and "Gold". If you add tiers after launching your loyalty program, your existing "ways to earn" and rewards from your previous non-tiered program will be assigned to a "Basic" tier. To add and customize tiers: Go to Loyalty Program in your site's dashboard. Click Manage Program at the top right. Scroll down to the Tiers section. Click Set Up Tiers . Then click Set Up Tiers in the pop-up. Note: If you already launched your loyalty program, click the toggle to enable tiers. Your program now features tiers. Add new tiers or edit existing tiers: Click + Add New Tier or hover over an existing tier and click Edit . Enter the tier details: Tier name : Enter a name for your tier. (Optional) Description: Enter a description of the benefits of this tier. Minimum points to enter tier: Enter the points a member must earn to enter this tier. (Optional) Icon: Upload an icon to represent this tier or remove the icon. Click Save . Repeat step 6a above for every other tier you'd like to add. Note: Click the More Actions icon next to a tier and click Delete to delete a tier. The "Basic" tier: The "Basic" tier cannot be deleted and the points needed to enter the tier can’t be edited - this will be always be set at 0 points. This means customers who collect loyalty points will enter this tier automatically. Step 2 | Assign ways to earn and rewards to each tier Set the ways you'd like members to be able to earn and redeem points. You can make these different for each tier. To assign ways to earn and rewards: Assign "ways to earn" to your tiers: Scroll up to the Points section. Hover over one of your "ways to earn" and click Edit . Select the checkbox next to each tier you want to be available for this point-earning method. Enter the total points members earn for each tier and click Save . Repeat step 1 above for each of your point-earning methods. Assign rewards to your tiers: Scroll down to the Rewards section. Hover over a reward type and click Edit . Select the checkbox next to each tier you want to be available for this reward. Enter the total points members can redeem to get this reward and click Save . Repeat step 3 above for each reward type. Note: Each time you create a new "way to earn" or reward, you'll be able to edit points earned or redeemed for each tier. Step 3 | Setting your tier eligibility period Tiers have an eligibility period. If joining a new tier requires 200 points and the tier eligibility period is 1 year, a customer will need to earn another 200 points each year to ensure they remain in that tier. If a customer fails to earn the number of points to remain in a certain tier within the eligibility period, they will move to a lower tier that aligns with the points they’ve earned during that period. Note: The tier eligibility period you select will apply retroactively. If you already have customers with loyalty points, they will automatically join the tiers that align with the points they've earned over the previous 1, 2 or 3 years (depending on the eligibility period you've selected). To set your tier eligibility period: Click Edit next to Tier eligibility period at the top of the Tiers section. Select the period of time customers can stay in the tier without having to earn additional points from the Duration drop-down. Click Save . Step 4 | (Optional) Customize the tiers information on your site pages When you launch a Wix Loyalty Program , two new pages are automatically added to your site: a Loyalty Program page and a My Rewards page. When you add tiers to your Loyalty Program, these pages will automatically update to reflect this new tier structure. Page content and layout will be updated so visitors and members can view the details of your tiered program. Review this new layout and customize these pages to match the style of your site. Notes: If your program is already live when you add tiers, the layouts of your Loyalty Program page and My Rewards page will be updated automatically without you publishing your site in your Editor. If a tier exists with no "ways to earn" or rewards assigned to it, it won’t be visible on your site pages. If a member gains the number of points required to enter this tier, they will enter it and will not benefit from any "ways to earn" or rewards specific to this tier until these have been added. Keep track of the tiers your members belong to: Go to Loyalty Program in your site's dashboard to view a list of your program members and the tiers they belong to. You can also see an overview of your program and tiers by clicking Manage Program . FAQs Click a question below to learn more about adding tiers to your Loyalty Program. Why do I see an "Upgrade" button next to "Tiers" even though I already have an upgraded plan? You may not have the type of upgraded plan required. To add tiers to your Loyalty Program, you must have a Business or Business Elite plan (for Wix Editor users) or a Plus plan (for Wix Studio users). Will I be able to return to my non-tiered program if I add tiers and then decide not to use them? You can disable tiers at any time by disabling the Tiers toggle on the Points and rewards tab. If you enable and then later disable tiers, all of the values attached to "ways to earn" and rewards will relate to what you had assigned to the "Basic" tier. If you enable tiers, then edit parts of the "Basic" tier, and then disable tiers, your edits will remain. Enabling or disabling tiers will have no effect on your members' points balances (because your loyalty program will remain active throughout). What happens to my program members and their points if I change my upgraded plan? If you cancel your upgraded plan or change it to a plan other than Business or Business Elite plan (for Wix Editor users) or a Plus plan (for Wix Studio users), this will have no effect on your members' points balances (as long as your loyalty program remains). Can I change my tier eligibility period? You can change your tier eligibility period at any time. If you change your tier eligibility period after your program has been launched, the new period will apply to all customers (both new and existing). Can I manage my program's tiers in the Wix app? Yes, you can manage your tiers in the Wix app. Any changes you make to "ways to earn" and rewards will reflect in the relevant tiers. You can also edit tier details and add new tiers on the go. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit