< Back Need more help? Contacting Wix Customer Care Taking a Screenshot Using Windows Communicate what you see on your screen better by taking a screenshot using the Snipping Tool on your PC. To take a screenshot using the Snipping Tool: Click the Windows Start button (the Windows logo). Note : On Windows 8.1, hover over the lower right corner of your screen, and select Search ). Type Snipping Tool in the search box then select Snipping Tool . Click the top left corner of the area you want to snip. Drag the cursor down and to the right until the area you want to snip is outlined. (Optional) Use the Highlighter to mark an area of the snip. Click File on the top menu. Click Save as . Enter the File name . Click Save . View more details about using the Snipping Tool . Sending your screenshot to Wix Customer Care? Make sure to save your screenshot in one of the following file types: .jpeg, .jpg, .png, .gif, .ico, .bmp, or .tiff. Learn how to add a screenshot to a support ticket . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Connecting a business email Google Workspace: FAQs Google Workspace integrates with your Wix account, offering professional business email addresses and productivity tools to enhance your business's credibility and communication. This article includes questions to our most frequently asked questions about the Google Workspace Google Workspace and your Wix account Click a question below to learn about the way your Wix account interacts with Google Workspace . Can I transfer a Google Workspace business email from my Wix account to Google? Yes, you can transfer a Google Workspace business email from Wix to Google. This action disconnects the Workspace business email from your Wix account. To do so, contact Wix Customer Care for assistance. Note: This is an irreversible action. Once transferred to Google, you cannot repurchase the business email through Wix. What happens to my Google Workspace account if I cancel my Wix subscription? If you cancel your Wix subscription, your Google Workspace account remains active. This means that you will need to manage your billing and services directly through Google. How do I renew my Google Workspace subscription through Wix? Your Google Workspace subscription renews automatically. Ensure your payment information is up-to-date in your Wix account to avoid any interruptions. Is there customer support available for Google Workspace through Wix? For issues related to billing or account management through Wix, contact Wix Customer Care . For technical issues related to Google Workspace services, you can also contact Google Workspace support directly. Using the Google Workspace Click a question below to learn about working with your Google Workspace. Why can't I sign into my Google account? If you're having difficulty logging in, it could be due to incorrect credentials or other issues with your account . I forgot my admin password. How can I access my account? If you're an admin user and can't sign in to your own Google Workspace account, you can reset your password or update your recovery info from your Wix account. If you've forgotten your admin password and you're having trouble resetting it in your Wix account, learn how to recover administrator access on Google's support page . How can I change a business email username? Changing a business email username is straightforward, but must be done through the Google Admin Console. Follow the instructions on changing a business email us . Why do I have missing emails? Missing emails can result from various issues, including filters, forwarding settings, or accidental deletion. Check the Google Workspace Help Center for troubleshooting missing emails. Is there a limit to how many emails I can send per day? Google Workspace imposes limits on the number of emails you can send daily to prevent spam and ensure account security. Learn more about email sending limits . Is there a storage limit on Google Workspace business email plans? Yes. Depending on the Workspace plan you've chosen, the storage limits are as follows: Business Starter : 30 GB cloud storage per user Business Standard : 2 TB cloud storage per user Business Plus : 5 TB cloud storage per user Tip : Visit Google to see how much storage you're currently using . If you require additional storage, you have 3 options: Delete unwanted files, media and emails from your Workspace account. If you're not on the Business Plus plan, you can upgrade to a plan with more storage . You can increase the shared storage in your workspace by purchasing additional business emails . Important : If you exceed your Google Workspace storage limit, your account may be suspended. This means you'll no longer be able to send or receive emails, add new files to your Google Drive or collaborate on Google Docs, Sheets, Slides, Drawings and Forms. If you have a Google Voice add-on, your service may be cancelled. If so, you'll receive a refund for the remaining days left on your Google Voice subscription. Can I set up alias addresses for a domain? Yes, you can set up an alias for a domain. Domain aliases l et you add additional domains to your account, allowing users to receive emails at different domain addresses. Get details on domain alias addresses . Can I set up alias addresses for a specific business email? Yes, you can set up alias addresses for a specific business email. Alias addresses a llow you to receive emails at different addresses without creating multiple accounts. Find more information on setting up alias addresses . How can I connect Google Workspace with Outlook? Yes, You can inte grate Google Workspace with Outlook to manage your emails, calendar, and contacts in one place . Follow the steps to connect Google Workspace with Outlook . How can I connect Google Workspace to a mail client using IMAP? To connect Google Workspace to a mail client using IMAP, enable IMAP in your Google account settings and follow Google’s setup instructions. For security, you’ll need to authenticate using OAuth, a method that uses secure tokens instead of passwords to grant apps access to your account. Follow the instructions on connecting to a mail client using IMAP. Can I use the Gemini AI assistant with my Workspace account? Yes. Google recently added its best AI features to their Google Workspace plans. This means that you’ll now have access to the Google Gemini AI assistant . Gemini can help you draft emails, summarize documents, organize projects, and much more. Can I cancel auto-renewal for my Google Workspace account purchased through Wix? Yes. If desired, you can disable auto-renewal at any time. Additionally, if you need to view details of your previous payments, you can find your invoices in your Billing History . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Accepting payments on your site Wix Payments: Viewing Your Payouts View information about previous and upcoming payouts (transfers from Wix Payments to your bank account), as well as detailed information about each payment. It may take up to 3-5 business days for the funds to reach your bank account after being processed, depending on your financial institution. To view your payouts: Go to Payouts in your site's dashboard. (Optional) Click on a payout to see more details about that payout. Tips: Learn more about payouts . You can still access your Wix Payments dashboard , even if your Wix Payments account has been disconnected. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Photo Albums: Reordering the Products in Your Photo Album Store Important: Wix Photo Albums Store is not available to all users. As of February 2023, it is no longer possible to add Wix Photo Albums Store to your site. As an alternative, you can add Wix Stores to your site and connect it to Printful to sell your photos. Organize the order of your products in your Photo Album store to provide a better experience for your clients. You can order them so that similar products are grouped together, or to display complete collections together. To change the order of your products: Go to Photo Albums in your site's dashboard. Click the Album Store tab on the left. Click Pricing . Hover over the relevant product and drag and drop it to a new location. Click Save . Publish or preview your site to view the changes. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Using the Wix mobile apps Mobile apps for your customers Wix Mobile Apps: Signing in to the Wix Member Apps The Wix member apps, including Spaces by Wix and Fit by Wix, allow your site members to sign in and engage with your content and community on the go. Members can sign in using their email address or third-party social logins. Learn more about social login privacy with Google , Facebook , and Apple . To sign in to the Wix member apps: Open the Wix member app you want to sign in to. Tap Log in . Choose a method for signing in: Google Tap Continue with Google . Select your Google account and follow the sign in instructions. Apple Tap Continue with Apple . Tap Continue under Sign in with Apple . Choose whether you want to show or hide your email address: Show your email: Your real email is visible in the app and you will be able to sign in with it from a desktop. Hide your email: Apple creates a dummy email address with an automatic password to hide your personal information. Facebook Tap Continue with Facebook . Tap Continue to allow Wix to use facebook.com to sign in. Follow the sign in instructions on Facebook to sign in to your account. When you're signed in tap Continue . Email Tap Log in with Email . Enter your email address and tap Continue . Enter your password and tap Log In . Note: View which devices and operating systems support the Wix member apps This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Promoting your site SEO (get found on Google) Optimizing Your Site with the Wix SEO Assistant The Wix SEO Assistant helps you optimize your site for search engines. It identifies potential issues with your site and gives you recommendations that you can follow to improve your page's content, structure, and SEO attributes. For example, it will remind you to perform a site inspection if it’s been a while, or write a blog post every 30 days. The SEO Assistant is available in the SEO & GEO section of the Marketing tab in your dashboard. Note: To view tasks in the Wix SEO Assistant, your site must be upgraded . Step 1 | (Optional) Complete your SEO Setup Checklist We recommend first completing your Wix SEO Setup Checklist. This step-by-step checklist helps you improve your site's SEO, based on your business's information and your keywords . It also lets you connect and verify your site with Google so that it appears in search engine results. Important: To connect to Google Search Console, you must have an upgraded site with a connected custom domain. You can connect a domain purchased from Wix or a domain purchased from another domain host . To complete your setup: Go to SEO & GEO in your site's dashboard. Click Continue Setup / Start Setup / Go to Setup below SEO Setup Checklist and complete your checklist . Step 2 | Fix current issues Next, work to complete any tasks that the assistant has identified as an issue. These issues are organized by priority, ranging from critical to low. It's important to complete any tasks labelled as critical. A "Critical" label means, for example, that search engines may not be able to index your site, and it may not appear in search results. Learn more about indexing issues To fix issues: Go to SEO & GEO in your site's dashboard. Click View tasks below Issues. Click a task to expand it and learn more about the issue. Follow the instructions to resolve the task. Step 3 | Review recommendations After you've resolved issues with your site, you can review your recommendation tasks. These tasks contain suggestions on how to improve your site, and instructions on how to do them. To review recommendations: Go to SEO & GEO in your site's dashboard. Click View tasks below Recommendations. Click a task to expand it and see a recommendation. Follow the instructions to resolve the task. Step 4 | Keep track of your completed tasks You can keep track of any tasks you've completed and learn more about how they'll benefit your site's SEO in the Wix SEO Assistant. To view your completed tasks: Go to SEO & GEO in your site's dashboard. Click View tasks below Completed tasks . Click a task to expand it and view details about the task. FAQs Click a question below to learn more about using the Wix SEO Assistant. Do I have to use the SEO Assistant? You don't have to use the SEO Assistant for your site to rank well in search results. Using the SEO Assistant can help improve your site's SEO, but it doesn't guarantee that your site will rank higher. Your site's ranking also depends on other factors, such as the quality of the content across your site, and each search engine's individual algorithms. Can I use the Wix SEO Assistant with Velo? No. Currently, the Wix SEO Assistant is not available to use with Velo. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Stores: Creating a Site for Your Square POS Shop Have a brick-and-mortar business using Square POS but no ecommerce presence? Connect Square to Wix to quickly get your online shop up and running. Choose the items from Square that you want to list and start reaching more customers. Tip: To keep things easy to manage, products, inventory, and other details are managed in your Square dashboard. Step 1 | Add the Wix app in Square Connect your Square account to Wix by installing the Wix app from Square’s App Marketplace. This links your accounts and grants the permissions needed to sync products, inventory, orders, and more. To add the Wix app: Log in to the Square dashboard. Click Settings . Click App integrations and then click Visit App Marketplace . Search for and select the Wix app. Click Get Started , then click Allow . Enter your business details and click Continue . Step 2 | Add initial products & create your site To help get you started, click Sync Products to add a number of recently sold products. Later on, you can add or remove additional products. To add products and create your site: Click Sync Products . Select a business goal and click Continue . Select your primary customers and click Continue . Select a template as a starting point and click Continue . Note: Every part of your site can be customized later. Step 3 | Add more products to your site Now you can review your list of products in Square and decide which ones you want to sell in your online store. To add products to Wix: In the Square dashboard, click Items & services . Under Items , select Item library . Select the checkboxes next to the products you want to manage or click the checkbox next to Item at the top to select all products. Click Edit items . Click Attributes . Scroll down to Sell Online (Wix) and select the checkbox. Scroll right and click the toggle next to each product to add or remove products from your online store. FAQs Click a question below to learn more about managing your store with Wix and Square. After setup, what can I manage in Square or in Wix? The elements listed below are managed exclusively in Square. Changes you make in the Square dashboard are instantly updated in your online store. Product name Product images Product options (e.g. size, color) Price Inventory quantity Modifiers Wix has many additional elements relevant for online businesses. Go to your Wix dashboard or editor to customize these and other elements: Site design Shipping & fulfillment settings Online product categories and subcategories Product videos Info sections SEO metadata Ribbons What happens if I update a product name, price, or inventory level in the Wix dashboard? Since these are managed in the Square dashboard, updates made in Wix will not appear in your online store or Square. How do inventory levels sync? When you make a sale in your online store or at your POS, inventory levels immediately update for both. To manually add new inventory or make any other inventory adjustments, go to the Square dashboard. How do I manage categories for my online store? Categories you created in Square are not copied over to Wix. This way you can create categories that make sense for your online store. Learn how to create categories in Wix Stores . How often do changes I make in Square sync with my Wix site? Any changes you make in Square are instantly reflected in Wix. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Exporting Your Reservations from Wix Hotels Important: This article refers to the original Wix Hotels app. If you are using the new Wix Hotels by HotelRunner, read this article . Learn how to check which version of Wix Hotels you are using . Only reservations that were made through your Wix site or added manually are exported. Reservations from external sources are not exported. You can export your hotel reservations in Excel or iCal format. To export your reservations: Go to your dashboard. Click the Hotels tab. Click the Reservations tab. Click the Export Calendar drop-down menu and select an export option: Export to Excel Export to iCal Note: The file is downloaded to your computer. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Building an accessible site Making your site accessible Accessibility: Setting and Managing Your Site's Language In order for assistive technologies to interpret your site correctly, we recommend setting up your site's language / languages, and managing them as needed. Where does Wix get its information? We make recommendations as per the Web Content Accessibility Guidelines (WCAG) document , which has been developed by the World Wide Web Consortium (W3C) . This article is based on the Language of Page success criterion (3.1.1) . Site language and accessibility Some site visitors use assistive technologies and settings (such as screen readers and live captions) while browsing the internet. Setting the site's main language provides these technologies with information they need to accurately render the content. The language you set: Indicates the script / characters used in text Determines how text content should be read aloud (i.e., the pronunciation, accent, pitch, and speaking rate) Tells the device / browser what language generated captions should be in If the site language is incorrect, it can cause issues for visitors using these technologies (e.g., screen readers may use different accents, or pronounce things incorrectly). It is therefore important to set and manage site languages correctly to provide the most accurate experience for visitors. Checking and setting the language of a single-language site If you have a single-language site, you can check the language from the site's dashboard and change it if needed. To check / set the site's language: Go to Settings in the site's dashboard. Click Language & Region . Click the Site language drop-down menu and set the language of your site. Changing a site's language in the Accessibility Wizard You may be prompted to change the language of a single-language site in your site builder's Accessibility Wizard. Even if you have previously set the language, you can still use the task in the wizard to check and update it. Wix Editor Go to your editor . Click Settings at the top and select Accessibility Wizard . Click Scan Site in the wizard on the right. Select the Detected issues tab. Open the Site level drop-down. Click Set main site language . Click Edit beside Main site language . Select the relevant language from the drop-down menu. Click Apply . Studio Editor Go to your editor . Click Site Checker on the left side of your editor. Select Fix Accessibility Issues . Click Scan Site . Select the Detected issues tab. Open the Site level drop-down. Click Set main site language . Click Edit beside Main site language . Select the relevant language from the drop-down menu. Click Apply . Wix Harmony Editor Go to your editor . Click your site’s name at the top left of the editor. Scroll down to Accessibility and click Fix Issues . Click Scan Site . Open the Site level drop-down. Click Edit beside Original language . Select the relevant language from the drop-down. Click Apply . Working with languages on a Multilingual site Multilingual sites generally contain language menus that allow visitors to switch between languages. The flag icons in these menus are automatically assigned alt text that reflects the corresponding language. As screen readers read both regular and alt text , menus containing text and icons may cause the screen reader to repeat the language name. We therefore suggest setting the menu to show only the text or icon in your site's editor. Wix Editor Go to your editor . Select the language menu. Click the Layout icon . Choose what you want to display on the menu: Flags: Enable the Show flags toggle. Select Flags only under Display . Language name: Disable the Show flags toggle. Choose either Full name or Abbreviated under Display . Learn more about changing the layout of a language menu Studio Editor Go to your editor . Select the language menu. Click the Layout icon . Choose what you want to display on the menu: Flags: Enable the Show flags toggle. Select Flags only under Display . Language name: Disable the Show flags toggle. Choose either Full name or Abbreviated under Display . Learn more about changing the layout of a language menu Next step: Go back to the Accessibility Checklist to continue improving your site for accessibility. FAQs I manually added different languages to the site. What should I set as the main language? If your site contains content in multiple languages and does not have Wix Multilingual, you should set the main language as the one you use most. If the languages are in equal use across the site, we recommend selecting the language used when you initially created the site. Can I change the site's main language if I have Multilingual? If you have added Wix Multilingual to your site, the main language chosen during set-up cannot be changed. Vote for this feature . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Managing Your Wix Apps from the 'My Business' Panel Whether you're building a site with the Wix Editor or with Studio Editor, the My Business panel is the go-to place to manage all your Wix apps such as Wix Stores, Wix Bookings, Wix Blog, and Wix Chat. Get quick access to installed apps and use the links to access your app's dashboards. You can also add additional app elements to enhance your business. To get started, click My Business on the left side of your site builder (Wix Editor or Studio Editor). Setting up apps Use the set-up options in the panel to get the most out of your existing apps. If you've added Wix Bookings for example, you can add services, connect payment methods, and more. Simply select an app from the list to get started. Note: This option is not available for all Wix apps. Using quick access links Select an app from the panel to discover all of its different quick access links. For example, for the Wix Stores app, you can use links to manage your products, go to Wix Stores in the dashboard, add store elements to pages, manage your pages, and more. Adding more Wix apps You can add more Wix apps to your site directly from the My Business panel. The panel identifies the apps that you have currently installed, and offers additional apps that can help enhance your business. Click the Add App icon next to the app that you want to add to the site under Find Apps . Using Wix apps that require site plans Some Wix apps require plans for you to get the most out of their features. Depending on the site builder you're using, you can purchase a Premium plan (Wix Editor sites) or a Studio plan (Studio Editor sites). For apps that require a site plan, a message with a link to the upgrade page is displayed. Deleting your Wix apps You can also delete any Wix apps that are no longer needed from the panel in your site builder. Studio Editor Select the app in the panel. Click the Help icon . Click Delete App . Wix Editor Select the app in the panel. Click the More actions icon . Click Delete App . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Advanced features CMS CMS: Adding a Dataset Filter to Display Content from Multiple Collections Using a dataset filter in the CMS (Content Management System) allows you to display content from multiple collections on a single page. This can be particularly useful if you want to show related items from different collections together, offering a richer experience for your site visitors. For example, if you have a blog collection and an author collection, you can use a dataset filter to display blog posts along with author details on the same page. Before you begin, make sure to set up the following: You need at least two CMS collections: Primary collection: Connect this collection to elements on the page where you want to display content from both collections. This can be a static or dynamic page . Secondary collection: This collection includes info that relates to the items in your primary collection. Make sure your secondary collection has a field that matches the values of a field in your primary collection exactly. Adding a dataset filter to display content from multiple collections After adding the dataset filter, you need to connect elements on your page to the secondary collection's dataset to display the filtered content. Wix Editor Go to your editor . Go to the page where you want to show content from both collections. Your primary collection should already be connected to a dataset that connects to the page elements. Add a dataset and connect it to your secondary collection: Click CMS on the left. Click Manage Page Connections . Click Add a Dataset in the panel on the right. Click the Choose a collection drop-down and select your secondary collection. (Optional) Edit the name of the dataset. Click Create . Add a filter to your secondary collection's dataset: Click the More Actions icon next to your secondary collection's dataset in the panel on the right. Select Dataset Settings . Click + Add Filter . Click the Field drop-down and select the field that has the same values as a field in your primary collection. (Optional) Click the Condition field to change the operator that determines how the filter is applied. For example, when set to Is , the secondary collection's dataset only retrieves values from the primary collection if the field used in the filter has the same value in both collections. Select Another dataset under Value source . Click the Dataset drop-down and select the dataset that connects to your primary collection. Click the next Field drop-down and select the field from your primary collection that matches the secondary collection field. The fields that contain the matching values should be selected in each of the Field drop-downs on this filter. Click Add Filter . Connect elements to the secondary collection's dataset to show content from the collection: Click the relevant element (e.g. text, image) and select the Connect to CMS icon . Click the Choose a dataset drop-down and select your secondary collection's dataset. Note: Don't worry if any of the CMS connections in your editor appear to disconnect at this point. Once you're done with the connections, you can click Preview to test the new connections. Click the relevant drop-down(s) under Connections and select the secondary collection's field(s) that you want to connect. Click Preview to test your connections. Publish your site when you are ready to make the changes go live. Studio Editor Go to your editor . Go to the page where you want to show content from both collections. Your primary collection should already be connected to a dataset that connects to the page elements. Add a dataset and connect it to your secondary collection: Click CMS on the left. Click Manage Page Connections . Click Add a Dataset in the panel on the right. Click the Choose a collection drop-down and select your secondary collection. (Optional) Edit the name of the dataset. Click Create . Add a filter to your secondary collection's dataset: Click the More Actions icon next to your secondary collection's dataset in the panel on the right. Select Dataset settings . Click + Add Filter . Click the Field drop-down and select the field that has the same values as a field in your primary collection. (Optional) Click the Condition field to change the operator that determines how the filter is applied. For example, when set to Is , the secondary collection's dataset only retrieves values from the primary collection if the field used in the filter has the same value in both collections. Select Another dataset under Value source . Click the Dataset drop-down and select the dataset that connects to your primary collection. Click the next Field drop-down and select the field from your primary collection that matches the secondary collection field. The fields that contain the matching values should be selected in each of the Field drop-downs on this filter. Click Add Filter . Connect elements to the secondary collection's dataset to show content from the collection: Click the relevant element (e.g. text, image) and select the Connect to CMS icon . Click the Choose a dataset drop-down and select your secondary collection's dataset. Click the relevant drop-down(s) under Connections and select the secondary collection's field(s) that you want to connect. Note: Don't worry if any of the CMS connections in your editor appear to disconnect at this point. Once you're done with the connections, you can click Preview to test the new connections. Click the Preview icon at the top right to test your connections. Publish your site when you are ready to make the changes go live. FAQs Click below for answers to common questions about filtering by another dataset. How do I know which field to select for the filter? Select a field in your secondary collection that has values matching a field in your primary collection. This ensures the filter can correctly match and display related content. Can I use more than one filter? Yes, you can add multiple filters to refine the content displayed from your collections further. Just repeat the steps to add a filter for each additional condition. Can I display content from more than two collections? Yes, you can add multiple datasets and filters to display content from more than two collections, as long as the fields you use for matching have corresponding values. What if the fields in my collections don't match exactly? The content will not be displayed from your secondary collection if the values between the collections do not match. Ensure that the fields in your primary and secondary collections have matching values. If they don't, you may need to update the data in your collections to ensure they align correctly. Is it possible to change the dataset name after creation? Yes, you can edit the name of the dataset during or after creation to keep your datasets organized and easily identifiable. What should I do if my filtered content doesn't display as expected? Double-check the fields and values used in your filters to ensure they match correctly. Also, preview your site to test the connections and make any necessary adjustments. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Accepting payments on your site Wix POS Register: Offering Shipping or Delivery Important: This article is about the Wix POS Register for brick & mortar businesses. For info on using POS on a mobile device , click here . Offer your customers the convenience of shipping their store orders to them by mail or delivering them using a local delivery service. Step 1 | Set up shipping or delivery rules Before you begin: Make sure you've set up shipping or delivery options up in the Wix dashboard. Shipping must be added to the order before you complete payment. Any shipping, local delivery, or pickup rules that you created for your online store appear as options in the POS tablet. If you haven't yet done so, you can set up shipping now. Step 2 | Add shipping during checkout To add shipping, you can start processing the sale as you normally do, but before you collect payment, add shipping to the order. To add shipping: Add any products, charges, discounts, to the cart. Tap Actions at the top right corner of the cart. Select Ship to Customer . If you haven't done so already, add a customer to the sale: Existing customer: Select a customer from the list and make sure you have a shipping address listed. New customer: +New Customer . Enter the customer's details and tap Next . Tip: If the customer wants to ship to another address, you can enter that address here. Select one of the shipping/delivery options you have set up. Complete checkout. FAQs Click a question below to learn more about shipping or delivery. Can I edit the shipping address? Yes. You can edit the customer's saved address. This address will appear the next time the same customer purchases from your store. You can also change the address for a specific order. This can be useful if the customer wants to ship the order to someone else. To changes a customer's address: Open the POS tablet. Tap Customers from the bottom bar. Select the relevant customer. Tap Actions . Tap Edit . Update the address and tap Save . To change the shipping address for a specific order: Open the POS tablet. Tap Sales History from the bottom bar. Select the relevant sale from the list on the left. Tap Edit info next to the shipping address. Can I add shipping to an order after checkout? No, once a customer has paid for an order, it's not possible to add shipping. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit