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- Email Marketing: Terms of Use | Wix Expert
< Back Promoting your site Sending email marketing campaigns Email Marketing: Terms of Use When using Wix Email Marketing, please make sure that you read and follow the Wix Email Marketing Terms of Use . If you do not comply with the Terms of Use, you will be blocked from using Wix Email Marketing. In such cases, we are unable to lift the restriction or provide refunds. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit
- Wix Video: Errors when Uploading from Wix Video to YouTube | Wix Expert
< Back Managing your business Business solutions & apps Wix Video: Errors when Uploading from Wix Video to YouTube Check out this list of solutions if you come across any snags when uploading videos from Wix Video to YouTube. Important: To learn more about YouTube's general uploading policies, click here . Your video can be as large as 15 minutes long or 128 GB, whichever limit you hit first. If you want to be able to upload larger videos, you'll need to verify your YouTube account. To learn more, click here . Here's a list of error messages you might encounter when uploading to YouTube from Wix Video and what you can do. Error Message: What you can do: The upload failed because you uploaded too many videos in a short time. Come back and upload the rest of your videos later. The category you chose can't be used on YouTube. Only select a category that appears in the drop-down menu. Before you can upload a video, you need to create a YouTube Channel. To learn how to create a channel, click here . Video title is too long, or contains special characters. The maximum title length is 100 characters. Some, but not all special characters are supported. To change the video thumbnail, go to YouTube and verify your account. To learn how to verify your account, click here . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit
- Third-Party App: Contact Management/CRM by vcita Inc. | Wix Expert
< Back Managing your business Business solutions & apps Third-Party App: Contact Management/CRM by vcita Inc. With the Contact Management/CRM app by vcita Inc., you can manage leads, contacts, and client records in one centralized hub. Features and benefits include: Tag and manage leads, contacts, and client records in one CRM hub Capture leads and collect emails Send instant responses and auto follow-ups Increase engagement with a self-service client portal Check out the Contact Management/CRM app by vcita Inc. to get started. For questions or comments, contact vcita Inc directly: Website: https://www.vcita.com/ Email: support@vcita.com This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit
- Wix Multilingual: Translating Text, Buttons and Links | Wix Expert
< Back Creating a multilingual website Translating your website Wix Multilingual: Translating Text, Buttons and Links You can translate text, buttons and links on your site with Wix Multilingual. Choose whether to use the Translation Manager in the dashboard, or head over to your editor to see how your translations look on the page. Before you begin: Add and set up Wix Multilingual on your site and translate it in the Translation Manager . To translate text, buttons and links: Wix Editor Go to your editor . Click the Switch languages drop-down menu at the top of the editor. Select the language you want to edit. Select the text element you want to translate in your page. Click Edit Translation or Auto-translate to enter or edit the translation. Note: Currently, collapsible text can only be translated manually. (Optional) Design the element in your secondary language. (Optional for buttons and links) Click the Link icon to change the link. (If the secondary language is still hidden) Make this language visible on your site: Go to Multilingual in your site's dashboard. Click the Status drop-down next to your language and select Visible . Studio Editor Go to your editor . Click the Switch languages drop-down menu at the top of the editor. Select the language you want to edit. Select the text element you want to translate in your page. Click Edit Translation or Auto-translate to enter or edit the translation. Note: Currently, collapsible text can only be translated manually. (Optional) Design the text element in your secondary language. (Optional for buttons and links) Click the Link icon to change the link. Publish your translations: Go to Multilingual in your site's dashboard. Click the Status drop-down next to your language and select Visible. (In the editor) Click Publish at the top right to publish your site. Dashboard Go to the Translation Manager in your site's dashboard. Choose the relevant language at the top left. Click an item from the list to add or edit the translation. Note: Currently, collapsible text can only be translated manually. Click Save . Publish your translations: Go to Multilingual in your site's dashboard. Click the Status drop-down next to your language and select Visible. (In the editor) Click Publish at the top right to publish your site. What's next? Customize your language menu Translate images, galleries, and backgrounds Translate menus This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit
- Wix Apps: Uploading 360 Images | Wix Expert
< Back Managing your business Business solutions & apps Wix Apps: Uploading 360 Images Important: The 360 Images app is no longer available in the Wix App Market. The app will be removed from your site on December 11th 2024 and Wix will no longer support it. As an alternative solution, you can add the Virtual Tours app by ViarLive OÜ to your site. 360° images, also known as VR (Virtual Reality) or Panoramic Images, allow you to display a 360° view of the place or object you are photographing. These images can be taken with a smartphone or a regular camera and uploaded to your site or imported via social media . Uploading images to the 360 Images app Upload and enable 360 images to auto rotate on your site. Add directional controls to assist site visitors when they interact with the image. To upload images to the app: Go to your editor and click the app. Click Settings . Click the Images tab. Do one of the following: Upload a 360° image. Select one of the app's images. Click the Settings tab. Choose a rotation starting point (from 0 to 360 degrees). Click the Auto rotate image toggle: Enabled: Image rotates automatically. Site visitors can click to pause the rotation. Disabled: Image can be rotated manually by site visitors. Click the Show navigation controls toggle: Enabled: Directional controls and zoom controls appear on the image. Disabled: No controls appear on the image. Supported Browsers and Operating Systems The specific browsers and dimensions shown were tested (in pixels) to be the most compatible with the 360 VR plugin. There are several browsers and Operating Systems supported by the 360 Images app, which include: Supported desktop browsers Chrome 70 (Mac, Win) : Max Width - 32,767, Max Height - 32,767, Max Area - 268,435,456(16,384 x 16,384) Edge 17 : Max Width - 16,384, Max Height -16,384, Max Area - 268,435,456 (16,384 x 16,384) Firefox 63 (Mac, Win) : Max Width - 132,767, Max Height -32,767, Max Area - 124,992,400(11,180 x 11,180) IE 11 : Max Width - 16,384, Max Height -16384, Max Area - 67,108,864(8,192 x 8,192) IE 9-10 : Max Width - 8,192, Max Height -8,192, Max Area - 67,108,864(8,192 x 8,192) Safari 7-12: Max Width - 4,194,303, Max Height -8,388,607, Max Area - 268,435,456(16,384 x 16,384) Supported mobile browsers Chrome 68 (Android 9) : Max Width - 32,767, Max Height - 32,767, Max Area - 201,299,344 (14,188 x 14,188) Chrome 68 (Android 7.1-8) : Max Width - 32,767, Max Height - 32,767, Max Area - 201,299,344 (14,188 x 14,188) Chrome 68 (Android 6) : Max Width - 32,767, Max Height - 32,767, Max Area - 117,418,896 (10,836 x 10,836) Chrome 68 (Android 5) : Max Width - 32,767, Max Height - 32,767, Max Area - 130,005,604 (11,402 x 11,402) Chrome 68 (Android 4.4) : Max Width - 32,767, Max Height - 32,767, Max Area - 268,435,456 (16,384 x 16,384) IE (Windows Phone 8.x) : Max Width - 4,096, Max Height - 4,096, Max Area - 16,777,216 (4,096 x 4,096) Safari (iOS 9-12) : Max Width - 4,194,303, Max Height - 8,388,607, Max Area - 16,777,216 (4,096 x 4,096) FAQs Click a question below to learn more about uploading 360 images: What file type should I use for my VR view images? VR view images can be stored as .png, .jpeg, or .gif files. We recommend using .jpeg since it allows for better compression. What are the recommended image dimensions? For optimal compatibility and performance, image dimensions should be in powers of two (e.g., 2048 or 4096). The aspect ratio for mono images (also known as 'standard') should be 2:1 (e.g. 4096 x 2048). The aspect ratio for stereo images (also known as 'Stereoscopic' i) should be 1:1 (e.g. 4096 x 4096). How can I improve the quality of my image displayed on Google Chrome? Update to the latest version of Chrome for the best viewing experience. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit
- Third-Party App: Google Reviews by Elfsight | Wix Expert
< Back Managing your business Business solutions & apps Third-Party App: Google Reviews by Elfsight With the Google Reviews app, you can embed customer reviews from a Google business or location on your website without the need for any coding. Important: This app is only available in English. Features and benefits include: Full control over the displayed reviews with advanced sorting, filtering, and moderation. Boost your conversions with CTA buttons, star rating snippet, and AI-generated summary. Ready-to-use templates, layout designs, and review card styles to find the look you want. Check out the Google Reviews app by Elfsight to get started. For questions and comments, contact Elfsight directly: Website: https://elfsight.com/ Email: support@elfsight.com This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit
- Wix Policy for Repeat DMCA Infringement | Wix Expert
< Back Need more help? About Wix Wix Policy for Repeat DMCA Infringement Wix.com takes copyright violation very seriously and opposes any unauthorized infringement of intellectual property. To avoid the suspension or termination of your account, please read our policy carefully. As explained in our Terms of Use , Wix respects the intellectual property rights of third parties. To uphold these rights, Wix may terminate or suspend the accounts of repeated copyright infringers. It is our policy that you may not post content without appropriate permissions, or in a manner that violates third parties' copyrights or other intellectual property rights. If you do so, in accordance with the Digital Millennium Copyright Act ( DMCA ) and other applicable laws, Wix may terminate or suspend your account. Circumstances for action may exist in the following cases: If your site has been found (by a court of competent jurisdiction) to have infringed the copyrights of a third party on two or more occasions; or In other cases of repeated clear abuse of usage of Wix Services (e.g., willful commercial piracy, or malicious attempts to destroy the value of copyrighted works); or If we receive a notice of infringement and, as a result, content posted on your site is removed, it constitutes a copyright strike. If you get three copyright strikes for content in your account within a one-year period, your account may be terminated. However, if you submit a counter-notification in response to the copyrights owner’s notice (within the timeframe and in the manner specified in our guidelines), and such counter-notice is not answered by the copyrights owner, we may cancel the respective strike. Likewise, if the copyright owner retracts their claim, we may withdraw the strike. In addition, Wix reserves the right to terminate or suspend your account if Wix believes, in its sole judgment, that circumstances relating to the infringement of third party intellectual property rights justify such action. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit
- Wix Bookings: Managing Your Business with the Booking Activity Panel | Wix Expert
< Back Managing your business Business solutions & apps Wix Bookings: Managing Your Business with the Booking Activity Panel Manage your schedule, bookings and staff all in one place from the Activity section of your booking calendar. See your upcoming sessions, pending booking requests, waitlists and more. Viewing your upcoming session View the details of your next upcoming session. You can also launch your online sessions directly from your upcoming session. To view your upcoming sessions: Go to Booking Calendar in your site's dashboard. Click Upcoming session on the left panel, under Activity . (Optional) Click the Open session link icon to begin an upcoming online session. Appointment waitlist The appointment waitlist helps increase your earnings by filling schedule gaps caused by last-minute appointment cancellations or reschedules. It's also a great way to collect leads and accept more appointments on a certain day, even if there are no cancellations. Read more about adding and setting up an appointment waitlist . Booking requests Check and approve your appointment booking requests from this widget. It shows three requests at a time, but you can see how many there are in total at the top. You can quickly approve, decline or reschedule each booking request to see the remaining requests. To manage your booking requests: Go to Booking Calendar in your site's dashboard. Click Booking requests on the left panel, under Activity . Choose what you want to do next: Click Approve . Click the More Actions icon to either decline the booking request or propose a new time. Class waitlists Make sure your sessions are full by reviewing and managing your waitlists with the Open waitlists widget. You can see up to three of your waitlists at a time, and their total number at the top. When you update or remove a waitlist, another appears in its place. To manage your waitlist: Go to Booking Calendar in your site's dashboard. Click Class waitlists on the left panel, under Activity . Click Manage on the relevant booking request. Update your waitlist as necessary by adding clients to the session or removing them from the waitlist. Recent activity View recent bookings, cancellations, pending requests, and new membership plans in the Activity panel. Click an entry to see details about bookings, requests, cancellations, or purchases. To view your recent bookings activity: Go to Booking Calendar in your site's dashboard. Click Recent activity on the left panel, under Activity . Suggested for you Stay up to date with the latest offerings and new features on Wix Bookings with the 'Suggested for you' widget. The widget contains several suggestions to keep your site running as efficiently as possible. To check your suggestions: Go to Booking Calendar in your site's dashboard. In the panel on the left, click the arrows to scroll through the latest news and updates in the widget. Click on any suggestion to begin updating your site as required. (Optional) Click More Actions to hide or remove any suggestions. When you remove an offer, you won't see it again. When you hide it, it reappears after a period of time. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit
- Can't See Premium Services Purchased Using SEPA in Your Wix Account | Wix Expert
< Back Billing & premium subscriptions Managing your subscriptions Can't See Premium Services Purchased Using SEPA in Your Wix Account From April, 2024, Wix no longer accepts SEPA as a payment method for first-time purchases. When purchasing premium services using SEPA, Wix needs to receive confirmation of the payment before the service becomes active. This may take up to 7 business days. Notes: You receive an email notification at the time of purchase, followed by a second email notification when the payment is confirmed. Any applicable vouchers are only available following the activation of your Premium or Studio plan. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit
- Wix Groups: Member Privacy Settings for Groups | Wix Expert
< Back Managing your business Building your community Wix Groups: Member Privacy Settings for Groups When you add Groups to your site, a Members Area is automatically added too. Group members then get their own account, where they manage personal information and connect with others through their profile. Does every member need to have a public profile? There are two types of profiles: Public profiles: Members' profiles are visible to other site members. They can follow and be followed, post, leave comments, and react to posts and activities. Private profile: Only members' names and profile pictures are visible. They can follow or be followed, comment, post, and react to site content. You can customize the profile privacy settings in the Member Sign Up Form for new site members. Members can adjust this setting according to their preference after joining. Customizing the privacy of the member signup form You can customize the privacy settings of the member signup form. Then, members can later switch their privacy setting and decide what information they want to show. Tip: When new people join your site, you can set up an automation that adds them to your group automatically. Wix Editor Click Pages & Menu on the left side of the editor. Click Signup & Login . Select Member Signup Form . Click the Social & Community tab. Select the relevant option under Signup privacy footnote customization : Footnote only: Members sign up with a public profile. Checkbox for members to choose profile privacy on signup. You can enable the Sign up to this site with a public profile toggle for people to sign up with a public profile. Enabled: The checkbox is automatically selected for a public profile. Disabled: The checkbox for a public profile is not selected. Studio Editor Click Pages on the left side of the Studio Editor. Click Signup under Signup & Login . Click the Social & Community tab. Select the relevant option under Signup privacy footnote customization : Footnote only: Members sign up with a public profile. Checkbox for members to choose profile privacy on signup. You can enable the Sign up to this site with a public profile toggle for people to sign up with a public profile. Enabled: The checkbox is automatically selected for a public profile. Disabled: The checkbox for a public profile is not selected. Changing the privacy of a member's profile Members can set their profile as public or private, deciding what to share with others. They can switch between these settings on their Profile page in their member account. You can send the instructions below to your members to help them switch their profile privacy. To change the privacy of a members' profile: (When signed in) Click the login bar to open the drop-down menu. Click Profile . Click Edit Profile . Click Profile Visibility under Account Settings and select the privacy of your profile (e.g. Make Profile Private or Make Profile Public). Click Confirm . FAQs Click a question to learn more about member privacy settings. How is being a site member different from being part of a group? Becoming a member: Site membership grants your visitors access to members-only pages, such as Wix Stores order history and Wix Bookings appointments. You can use the Members Area with these apps . Joining a group: Existing site members can join any group regardless of whether they have a public or private profile. What do visitors see when the signup form is set to "Footnote only"? When new members sign up, they see the footnote informing them they are signing up with a public profile. It also lets them know they can change this in their profile settings after joining. What do new members see when the signup form is set to "Checkbox for members to choose profile privacy on signup"? When new members sign up, they can select the checkbox if they want to join with a public profile. Otherwise, their profile remains private. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit
- Studio Editor: Creating a Studio Version of a Wix Editor Site | Wix Expert
< Back Studio, Partners & Enterprise Wix Studio Studio Editor: Creating a Studio Version of a Wix Editor Site Built a site in the Wix Editor? Transferring it to Wix Studio allows you to rebuild the site with advanced design options - all while keeping the site's dashboard and data. Moving from the Wix Editor to the Wix Studio Editor creates a new version (branch) of the site that you can edit separately. This doesn't unpublish or affect the original site, so you and your clients won't have to worry about downtime. Learn more about Wix Studio branches . Important: If you choose to create a Wix Studio branch, there are some things to keep in mind: It's only possible to create a Wix Studio version of a Wix Editor site with a Premium plan . If you choose to publish the Studio version of the site, you will need to upgrade to a Wix Studio plan . If you publish the Studio branch, it is not possible to go back and republish the original Wix Editor branch. Creating a version on Wix Studio To get started, create a Wix Studio branch of an existing Wix Editor site. Branches share most data and apps, so you don't need to worry about losing any of the site's information. Good to know: The design of the site is not carried over to the Wix Studio branch. You can build the new version in the Studio Editor to create the design you want. To create and edit the Studio version of the site: Go to Sites in your Wix account. Click the Site Actions icon next to the relevant Wix Editor site. Select Create a version on Studio . Click Create Studio Version . Setting up apps on your Studio branch After creating a Studio branch, access the editor to set up the relevant apps. When you first open the Studio Editor, apps you previously added in the Wix Editor are automatically installed to your Studio branch. Some apps may not be carried over due to a technical issue on our end. You can always manually add them from the My Business panel if that's the case. Important: Some apps are unsupported in Studio , and therefore cannot be added to your Studio branch. To set up apps on a Studio branch: Go to your site's dashboard . Click Site & Mobile App in the panel on the left. (If needed) Click Website under Website Overview in the left panel. Click Edit next to the Studio branch. Tip: The first branch you create is titled: Wix studio version Allow apps to finish installing and click Get Started . (If some apps were not installed) Manually add the rest of your apps: Click My Business on the left side of your editor. Click the tab of the relevant app. Click Add to Branch . Want to know more? Read our Studio Editor overview to learn more about responsive design. Designing and building your Studio branch Open the branch in the Studio Editor to begin creating its design and content. The Studio Editor has a variety of advanced options and elements, so you can build the best possible site for your clients and their visitors. To begin designing a Studio branch: Go to Sites in your Wix Studio workspace. Hover over the relevant site and click the Edit Site dropdown. Click the Studio branch. Tip: The first branch you create is titled: Wix studio version Begin working on the site. Here are some ways to get started: Create and manage pages to build the branch the way you want. Add sections and cells to structure your page content. Use the Site Styles panel to create a consistent, custom design. Managing site branches You can manage site branches from your editor, no matter which version you're working on. Rename branches so they're easy to identify, and delete branches you no longer need. To manage site branches: Go to Sites in your Wix Studio workspace. Hover over the relevant site and click the Edit Site dropdown. Click the Studio branch. Tip: The first branch you create is titled: Wix studio version Click the Version icon at the top. Click the More Actions icon next to the relevant branch. Select an option to manage your branches: Rename: Choose a name for the branch that makes it easy to identify: Type the new name into the field. Press Enter on your keyboard. Delete: Delete a branch you no longer need: Click Go to Dashboard . Click the Delete Branch icon next to the relevant branch. Click Delete Branch . Notes: It is not possible to delete the site branch that is currently published. If you delete the site's only Studio branch, the site is reverted back to the Wix Editor experience. Publishing the Studio Editor branch Ready to complete the move to Wix Studio? Publish the Studio branch from your editor . This automatically unpublishes the live Wix Editor branch, providing an easy transition for you and your clients. Before you publish: We recommend checking that the design and content are ready, and that all of the relevant apps are installed. Publishing a new branch can affect the site's SEO. Make sure to optimize the branch pages and content to minimize the impact. Once you publish the Studio branch, it is not possible to go back and republish the original Wix Editor branch. Reminder: In order to publish the Studio version of the site, the site needs a Wix Studio plan . If the site doesn't have a Studio plan, you can use the steps below to upgrade it. To publish the Studio branch: Go to Sites in your Wix Studio workspace. Hover over the relevant site and click the Edit Site dropdown. Click the Studio branch. Tip: The first branch you create is titled: Wix studio version Click Publish at the top right of your editor. Follow the steps depending on the site's plan: Site has a Studio plan: Click Publish . Click Done . Site does not have a Studio plan: Click Continue . Click Change Plan & Publish Site . Click Done . Note: Site plans can only be upgraded by site owners, co-owners, and contributors with the relevant billing permissions. Learn more about upgrading site plans . Frequently asked questions (FAQs) Select a question to learn more about site branches. What data is copied? The new version of your site shares the dashboard with the original site. This means the site's business tools and data (such as products, contacts, etc.) are automatically available in the Studio version of the site. However, some parts of the site cannot be transferred to a Studio Editor branch . Does publishing the Studio branch impact the site's SEO? The site's discoverability on search result pages is based on the current published Wix Editor version. If the Studio branch has different content/structure, publishing it may affect the site's SEO. Learn more about branches and SEO . Can I delete the Wix Editor branch? In order to delete the original Wix Editor branch of the site, you first need to publish the Studio Editor branch . You can then delete the original branch from your editor . Tip: You can also delete a Wix Studio branch that you haven't published yet. Can site contributors publish the Studio version of the site? Depending on their permissions , site contributors may be able to publish the Studio version of sites that have already have an active Studio plan. Note: Site plans can only be upgraded by site owners, co-owners, and contributors with the relevant billing permissions . Why can't I / my client access or create Studio versions of a site? It is only possible to create and view Studio versions of Wix Editor sites on accounts that have switched to the Wix Studio platform . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit
- Wix Stores: Fulfilling Store Orders | Wix Expert
< Back Managing your business Business solutions & apps Wix Stores: Fulfilling Store Orders You just made a sale. Congratulations! The next step is processing the order. This can include shipping the order, adding a tracking number, printing a packing slip and more. Show me how to access my orders Most orders appear in the Orders tab as soon as the customer completes the purchase. Note: A few payment providers (e.g. Boleto, Konbini, and Komoju) do not process payments immediately. In this case, the orders appear only after the payment has been processed (can take a few days). To access your orders: Go to Orders in your site's dashboard. Click a specific order to view details and make changes. Manually marking orders as "Paid" If an order was placed using the Manual payment method, you must manually mark it as 'Paid' for your inventory to update and for any applied coupons to be considered as used. Tip: If you received partial payment, you can enter a custom amount. To update the payment status: Go to Orders in your site's dashboard. Click the relevant unpaid order. Click the Collect Payment drop-down and select Mark as Paid . (Optional) Select a custom amount (i.e. accept partial payment): Select the Mark a custom amount as paid checkbox. Enter the amount. Note: Must be less than the order total. Click Mark as Paid to confirm. Note: This cannot be undone. Digital Products: As soon as a digital product is marked as "Paid", an email is sent to your customer with a link to download the file. The order status automatically changes to "Fulfilled". Learn more about collecting payment for unpaid orders . Marking orders as "Fulfilled" To keep track of the orders sent to customers or picked up, make sure to mark them as "Fulfilled" as soon as they are processed. To mark an order as "Fulfilled": Go to Orders in your site's dashboard. Select an order. Click More Actions at the top right. Select Mark as Fulfilled : (Optional, if the order is unpaid) Select the Mark Order as Paid checkbox. (Optional) Send your customer an email: Shipping or delivery orders: Select the Send shipping confirmation email checkbox. Pickup orders: Select the Send pickup ready email checkbox. Click Mark as Fulfilled to confirm. Tip: You can change the status of an order back from "fulfilled" to "unfulfilled" by following the same steps and selecting Mark as Unfulfilled in step 4. Adding tracking numbers Tracking numbers help you and your customers follow the progress of packages as they make their way to their destinations. Learn how to add tracking numbers to orders . Learn how to scan tracking numbers on your phone using the Wix app . Customers can find an order's tracking number in the shipping confirmation email and in their My Orders page . You can locate them in the Orders tab in the Wix dashboard. Fulfilling local delivery and scheduled orders Learn how to add tracking numbers to orders . Learn how to scan tracking numbers on your phone using the Wix app . If you offer your customers local delivery - especially if you allow them to choose the time slot they prefer - you'll need to customize the look of the order page to help you see at a glance which orders need to be delivered at specific times. Learn how to customize the Orders tab for local delivery . Printing packing slips Packing slips display the order number, shipping and billing addresses, the products purchased, as well as your store policies. Notes: Packing slips are not available for dropshipping or digital orders. You can print a packing slip for pickup and local delivery orders. To print a packing slip: Go to Orders in your site's dashboard. Select an order. Click the More Actions icon . Select Print packing slip . Click the Print icon . Click Print . Below is a sample packing slip: FAQs Click a question to learn more. How can I mark an order as "partially paid"? When marking an order as paid, you can enter a custom amount. For example, if the order total was $100 and you received $60, you can enter that as the custom amount. The order status will change to "Partially Paid". Can I change the status from "Paid" to "Unpaid"? Once an order status was changed to "Paid", it cannot be changed back. Can I edit an order? Yes. You can add or remove items from the order, add a fee, tip, or discount, and more. You can also edit your customer's details, including the shipping address. Learn how to edit orders . Can I print an order? Yes, you can print any store order to create a hard copy. Select the checkbox next to one or more orders and click Print Orders . How can I customize the columns in the Orders tab? Handle orders more efficiently by viewing only relevant information. You can do this by filtering your orders and customizing the columns in your order list. To increase efficiency, save the views you go back to again and again. Learn how to customize the Orders tab This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit