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Wix Forms FAQ Wix Forms: Customizing the Success Message and Thank You Page of Site Forms < Back Wix Forms FAQ Wix Forms: Customizing the Success Message and Thank You Page of Site Forms Your form's success message is displayed after a visitor submits. Edit the text of the message and choose how long it displays for. You can also have the success message link to a thank you page on your site that gives more information on what to do next. Note: This article refers to customizing the success message of site forms. For standalone forms, you can edit the form's thank you text that appears on a new page. Customizing the success message Edit the text and timing of the message that appears for visitors after they've submitted a form successfully on your site. New Forms Old Forms Go to your editor and click the relevant form. Click Edit Form to open the form builder. Click the Submit button. Note : If your form does not have a submit button, add a button by adding a Submit field. Click Settings . Edit the submit button text. Choose between the following options when a visitor submits a form: Show a message : Display a custom thank you message.Enter the message you want your visitors to see after submission. Choose between the following options:Custom: The message shows for a set amount of time. Drag the slider to set the number of seconds that the message should display for. Always: The message appears after submission and does not get removed. Redirect to an external URL : Select a URL for your users to be redirected to after they click submit.Enter the URL you want to redirect to. Select whether you wish for the URL to open in the existing tab, or a new tab. See your success message in action: Preview your site and submit your form to see how the message appears. Creating a custom "Thank You" page You can set the submit button to redirect visitors to any link or site page. To encourage visitors to keep exploring, you can have the button lead to a custom "Thank You" page with more information. When creating a custom page for this purpose, make sure to hide it from the site menu and from search results. This ensures that the page is only visible to those submitting your form. New Forms Old Forms Add a new page to your site and add the content you want to include on your thank you page. Publish your site with the new page. Copy the URL of your thank you page and return to your editor. Hide the new page from your site menu . Hide the new page from search results. Note: If you are using Wix Studio, learn more about hiding your pages from your menu and search results. Select the relevant form in the editor. Click Edit Form to open the form builder. Click the Submit button. Click Settings . Click Redirect to an external URL . Enter the URL of your thank you page. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Adding videos & channelsWix Video: Managing Your Channels < Back Adding videos & channels Wix Video: Managing Your Channels Wix Video lets you efficiently manage your channels by filtering content based on its name or the date it was last modified. Reordering the videos in your channels gives you the ability to organize it to your liking and make it easier to locate your content. In this article, learn more about: Adding a video to a channel Filtering the channels in your video library Reordering the videos in a channel Changing the featured video in a channel Frequently asked questions (FAQs) Adding a video to a channel You can add as many videos to a channel as you want. A video can appear in more than one channel. To add a video to a channel: Go to Channels in your site's dashboard. Click the channel you want to add videos to. Click Add Videos . Choose what you want to do: Add videos you've already added to Wix Video Select the videos you want to add to the channel from the list. Tip: You can use the Search field to locate videos you've added. Add new videos Add new videos to Wix Video and your channel: Click + Add More Videos . Click the Add Videos drop-down at the top right. Choose how you'll upload or add videos:Upload from: Computer, Dropbox, or Google Drive. Add from: YouTube, Vimeo, or Facebook. Upload or add the videos. Important: For optimum performance, limit the videos per channel to 50. If you have over 50 videos in a channel, the channel may load slower than expected. Filtering the channels in your video library Filtering the channels in your video library by name or the date it was last modified helps you to locate certain channels easier. To filter the channels in your video library: Go to Channels in your site's dashboard. Click the drop-down menu and select an option:Last modified A-Z Reordering the videos in a channel Change the order of the videos in your channels to help you get organized and find them quicker. To change the order of videos in a channel: Go to Channels in your site's dashboard. Select the relevant channel. Click and drag the videos to the new order. Changing the featured video in a channel You can choose a featured video to appear at the top of the video channel widget on your site. We recommend featuring your most recent or most popular video. To change the featured video in a channel: Go to Channels in your site's dashboard. Click the relevant channel. Hover over the video you want to feature and click the More Actions icon . Select Featured video . FAQs Click a question below to learn more about managing your channels: Can I choose when a video will be published in a channel? Once you've added a video to a channel, you can choose to set publishing times on the videos. This means that the video will remain hidden from the channel until the date and time you set. To access these settings, hover next to the video and click the More Actions icon . How do I remove a video from a channel? To remove a video from a channel, click the More Actions icon next to the relevant video and click Remove video from channel . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Customizing your Wix Music playerWix Music: Displaying a 30 Second Preview of a Music Track < Back Customizing your Wix Music player Wix Music: Displaying a 30 Second Preview of a Music Track Let your site visitors listen to a sample of your music by displaying a 30 second preview of your tracks. The preview sample will run from the 30-second point to 60 seconds, except in tracks that are less than one minute long, in which case the preview will run from the beginning to the 30-second point. To display a 30 second preview of a track: Add a new track or click an existing one. Click the drop-down menu under Track Streaming Options , on the right side of the Create New Track window. Select Fans can listen to a 30 sec preview . Note: You cannot chose which part of the song is in the 30-second preview. You can vote for this feature here . Click Save Track . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Setting up your hotelWix Hotels by HotelRunner: Managing Prices and Availability with the Inventory Calendar < Back Setting up your hotel Wix Hotels by HotelRunner: Managing Prices and Availability with the Inventory Calendar Important: This article refers to the latest version of Wix Hotels by HotelRunner. We are in the process of releasing Wix Hotels by HotelRunner but it's not available to everyone yet. Sign up for more information about Wix Hotels by HotelRunner and join the beta . For information on the previous version of Wix Hotels, click here . The Inventory Calendar allows you to visualize and manage your room inventory and reservations. Customize the inventory calendar using filters to view the relevant room types, and rate plans during a specific time period. You can then set up your pricing and availability in one place. The calendar also allows you to add restrictions on arrivals and departures and general availability. In this article, learn more about: Filtering your Inventory Calendar Changing your rates using the Inventory Calendar Limiting availability Preventing bookings using stop sell Adjusting the minimum stay Closing to arrivals Closing to departures Filtering your Inventory Calendar Filter your inventory calendar to get a clear view of your room availability and reservations based on your preferences. You can apply filters such as room type, rate plan, date range, and more. This allows you to quickly see which rooms are available or sold out for a particular period, and make informed decisions about pricing and promotions. You can then update the relevant rate plans, in the correct time period, following the instructions in the sections below. To filter your inventory calendar: Go to Inventory Calendar in your site's dashboard. Select the relevant dates from the calendar drop-down:Choose from the presets list on the left, for example, "Next 30 days". Select specific dates and months using the calendar. Click Update to save the date range. Click the drop-down in the top left corner and choose the relevant filter from the available options. Click the Rate plans drop-down and click the checkbox next to the relevant rate plan(s) you want to view. Click the Channels drop-down and click the checkbox next to the relevant Channel(s) you want to view. Changing your rates using the Inventory Calendar The Inventory Calendar allows you to change the main rate in your rate plans during specific time periods. The rules you set in the rate plan still apply. For example: 2 guests can book a room for $150, more than 2 guests can book the same room for $150 + $50 per each additional guest. You can choose a specific date or extend the new pricing across multiple dates. This a great way to respond to sudden changes in demand and make quick changes to rates and maximize your revenue. Note: You set up pricing rules in your Rate Plans which adjust your rates based on certain criteria, such as occupancy or length of stay. Using the inventory calendar and Rate Plans together, you can ensure that your rates are always competitive. To change your rates using the Inventory Calendar: Go to Inventory Calendar in your site's dashboard. Select the relevant date range from the drop-down at the top. Click Update . Select Rates from the drop-down on the left. Select the relevant Room types , Rate plans and Channels from the drop-downs at the top. Click on the rate you want to edit. Enter the new rate for that date. (Optional) Click Copy across right or Copy across left to fill all other dates before or after the selected date within the selected date range. Click Apply Updates in the top right. Limiting availability Use the Inventory Calendar to adjust the number of rooms or units available for booking on specific dates or for a certain period. This is great for when you need to accommodate more guests and maximize revenue or when you want to prevent overbooking. To limit availability: Go to Inventory Calendar in your site's dashboard. Select the relevant date or date range from the drop-down at the top. Click Update . Select Availabilities from the drop-down on the left. Select the relevant Room types , Rate plans and Channels from the drop-downs at the top. Click to edit the availability on the relevant date(s) for each room type. (Optional) Click Copy across right or Copy across left to fill all other dates before or after the selected date within the selected date range. Preventing bookings using stop sell Stop sell allows you to restrict the sale of specific room types or rates for a certain period. This is useful when you have capacity constraints, are carrying out maintenance or want to drive up demand. To prevent bookings using stop sell: Go to Inventory Calendar in your site's dashboard. Select the relevant date range from the drop-down at the top. Click Update . Select Stop Sell from the drop-down on the left. Select the relevant Room types , Rate plans and Channels from the drop-downs at the top. Enable the toggle(s) on the relevant date(s) on which you want to prevent bookings. (Optional) Click Copy across right or Copy across left to fill all other dates before or after the selected date within the selected date range. Click Apply Updates in the top right. Adjusting the minimum stay Adjust the minimum stay using the Inventory Calendar on specific dates or for a certain period. This useful for maximizing revenue during busy periods and making sure you have enough staff available for check-in and check-out. To adjust the minimum stay: Go to Inventory Calendar in your site's dashboard. Select the relevant date range from the drop-down at the top. Click Update . Select Minimum stay from the drop-down on the left. Select the relevant Room types , Rate plans and Channels from the drop-downs at the top. Click to edit the minimum stay on the relevant date(s) for each room type. (Optional) Click Copy across right or Copy across left to fill all other dates before or after the selected date within the selected date range. Click Apply Updates in the top right. Closing to arrivals Closing arrivals allows you to restrict new bookings on specific dates or for a certain period. This is useful when you have scheduled renovations, special events or for seasonal closures. You can also allow check-ins on specific days of the week to better manage your staff. To close to arrivals: Go to Inventory Calendar in your site's dashboard. Select the relevant date or date range from the drop-down at the top. Click Update . Select Close to arrival (CTA) from the drop-down on the left. Select the relevant Room types , Rate plans and Channels from the drop-downs at the top. Enable the toggle(s) on the relevant date(s) you want to close to arrival. (Optional) Click Copy across right or Copy across left to fill all other dates before or after the selected date within the selected date range. Click Apply Updates in the top right. Closing to departures Closing to departures allows you to restrict check-outs on specific dates or for a certain period. This is useful when you are hosting special events and your staff are at capacity. It can also be helpful during the off-season when you have fewer staff available. To close to departures: Go to Inventory Calendar in your site's dashboard. Select the relevant date or date range from the drop-down at the top. Click Update . Select Close to departure (CTD) from the drop-down on the left. Select the relevant Room types , Rate plans and Channels from the drop-downs at the top. Enable the toggle(s) on the relevant date(s) you want to close to arrival. (Optional) Click Copy across right or Copy across left to fill all other dates before or after the selected date within the selected date range. Click Apply Updates in the top right. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Wix Forms FAQ Wix Forms: Adding and Setting Up a Multi-Step Form < Back Wix Forms FAQ Wix Forms: Adding and Setting Up a Multi-Step Form Multi-step forms allow you to organize all the information or questions in a site form into manageable steps that site visitors fill out. These forms are useful for job applications, registration for events, and for collecting information from leads. Step 1 | Add a form to your site To get started, add a form to the relevant page. New Forms Old Forms Click Add Elements on the left side of the editor. Click Contact & Forms . Click Create New Form and drag the form element onto the page. Tip: You can also select a form from the pre-installed templates including Contact, Subscribe and Order forms. Click the form in the editor and click Edit Form to open the form builder. Step 2 | Customize the steps of your form Customize each step of your form with the fields you require. New Forms Old Forms Click the form in your editor. Click Edit Form . Click Pages on the left. Click Add Page . Select the new page. Click Add on the left. Drag the relevant fields onto your new page. The types of fields include:Contact fields: Add fields that collect and store personal data in your Contact List . General fields: Add elements like multi choice, checkboxes, drop-downs, and answer boxes. Date fields: Add time and date fields for appointment scheduling or time sensitive enquiries. Layout elements: Add a header or text element to organize the form or further explain a field. Tip: To rename, reorder, delete or add additional pages to your form, select the relevant page and click Manage pages . Note: To add more steps to your form, upgrade your site . Step 3 | (Optional) Update your form settings Update the settings of your multi-step form so it looks and behaves just as you want. New Forms Old Forms Click the form in your editor. Click Settings . Update your form settings using the following options:Forms: Select an existing form to edit or craft a new one. Layout: Adjust the forms padding and spacing. Design: Customize the forms background, fields, header and paragraphs and buttons. Manage: View and manage all your forms in one place. From here, you can also choose who gets notified when visitors submit the form. Can't see the setting you're looking for? For additional settings, select the relevant form and click Edit Form . Each form field you select has its own unique setting options. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Using the Wix app to manage your bookingsWix Bookings: Promoting Your Services from the Wix App < Back Using the Wix app to manage your bookings Wix Bookings: Promoting Your Services from the Wix App With the Wix app, you can promote your services right from your mobile device in just a couple of minutes using social posts, email campaigns and promotional videos. Promoting your services is key to growing your business, engaging new clients and making sure your classes are full, and your community is growing. In this article, learn more about promoting your services: With a social post With an email campaign With a promo video Creating social posts to promote your services Social posts are a great way of getting the word out about your latest services to a wider audience and growing your online presence. To create a social post promoting your services: Go to your site in the Wix app. Tap Manage at the bottom. Tap Booking Services , or tap Catalog and select Booking Services . Tap the More Actions icon next to the relevant service. Tap Promote service . Tap Create a Post under Social Post.Choose an overlay. Tap Text to add text and customize it. Tap Sticker to add a sticker. Tap Image to change or edit the image. Tap the Share at the top. Select the social media platform(s) where you want to share the post or tap Download to save the post for later use. Tap Done . Creating email campaigns to promote your services Email campaigns are another highly effective way to promote your services to clients and make sure your business is growing. Email campaigns are also great for promoting your seasonal sales. To create an email campaign to promote your services: Go to your site in the Wix app. Tap Manage at the bottom. Tap Booking Services , or tap Catalog and select Booking Services . Tap the More Actions icon next to the relevant service. Tap Promote service . Tap Create a Campaign under Email Campaign. Tap an element within the email template to customize it.Tap the title to change text and style. Tap the image to change it to a new one or to edit. Tap the text to customize the format, font, size, color and alignment and explain more about your service. Tap the button to change the style and text displayed. Tap Background at the bottom to change the color scheme of the email. Tap the Add icon at the bottom to add additional text, images, buttons, dividers, or logos to your email campaign. (Optional) Tap Preview & Test to check the layout before tapping Send Test to send yourself a copy before launching your email campaign. Tap Next . Choose whether to:Send to contacts : Tap to select which contacts to send the email campaign to and finalize everything. Then tap Send Campaign when you're done. Publish on Social : Tap Share Now to select the relevant social media platforms. Go to dashboard: Tap if you want to save your campaign for later. Tip: To find your previous campaigns and drafts: Go to your site in the Wix app . Tap Manage . Scroll down and tap Email Marketing . Tap Drafts . Creating a promo video to promote your service Promo videos are an eye-catching way to showcase your services online and with the Wix app, you can create custom content in a matter of minutes. To create a video to promote your service: Go to your site in the Wix app. Tap Manage at the bottom. Tap Booking Services , or tap Catalog and select Booking Services . Tap the More Actions icon next to the relevant service. Tap Promote service . Tap Create a Video under Promo Video . Create your video:Select the photos and videos you wish to include in the promo video or tap Add Media to upload additional content from your device. Drag and drop the photos and videos into the correct order. Tap Next . Add the text you'd like to appear in your video. Tip : Make sure to include a call-to-action, e.g. Book now. Tap Next . Choose the Video Style, Layout and Colors and Font . Tap Next . Choose the music for your promo video. Tip : Tap individual tracks to hear a preview. Tap Next . You can now preview your video and decide whether to save it or continue customizing it. When your video is saved you can then:Tap Share and choose where to post your content right away. Tap Download to save the promo video for later. Tap Done . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Additional Wix AppsEmbedding a Yandex Map on Your Wix Site < Back Additional Wix Apps Embedding a Yandex Map on Your Wix Site Important: The Yandex Maps app has been retired from the Wix App Market. You can still add a Yandex map to your site by using the Yandex map constructor to build the map and pasting the code into your site. Add a custom Yandex map to your site to let your customers know where they can find your business. Step 1 | Create a map using the Yandex Map constructor The Yandex Map constructor lets you create your own map, where you can design routes and highlight locations. After creating the map, you'll be able to generate a code which you can embed on your site. To create a map: Log in to Yandex . Go to the Yandex Maps constructor . Click Create map . Customize your map title and description. (Optional) Add objects to the map using the Import option. Click Save and continue . Select Embed on site . Customize the size of your map. Click Get map code . Copy the code in the box. Step 2 | Embed the code on your site After you've copied the code from the Yandex Map constructor, return to your site's editor to embed it. To embed code on your site: Wix Editor Studio Editor Click Add Elements on the left side of the Editor. Click Embed Code . Click Embed HTML . Paste the code you copied from Yandex into the Add your code here (HTTPS only) field. Click Update . (Optional) Enter alt text that describes what you're embedding in the What's in the embed? Tell Google field. When ready, publish your site. Note: We cannot provide support for external codes that were not created or tested with Wix. If you are experiencing an issue with your code snippet, please contact the provider directly. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Adding videos & channelsWix Video: Troubleshooting Issues with External Videos < Back Adding videos & channels Wix Video: Troubleshooting Issues with External Videos Videos can fail to upload or embed for several different reasons, including incompatible file type, privacy settings or encoding issues. If you're having trouble with external videos, try these troubleshooting steps: Check your video's privacy settings You can only embed videos that are public. It's not possible to embed videos that have privacy settings enabled. Also, if you change the privacy settings after adding the video to your library, the video will not display or play properly. Note: If you embed videos from Vimeo, select Anywhere from the Where it can be embedded setting (not Specific Domains, as this will prevent your video from displaying or playing properly). Check your video's Vimeo privacy settings When embedding a video from Vimeo, make sure the privacy settings are set to Public. Learn more about managing your video's Vimeo privacy settings . Log into Vimeo and go to your video manager . Click the relevant video to open the video edit page. Click Privacy on the right. Under the Link section set the Who can watch? setting to Public . Note : The selection will save automatically. Find the Embed section at the bottom of the panel. Set the Where can this be embedded? setting to Anywhere. Note : This selection will also save automatically. Ensure that the video link privacy setting from the icon next to share and Embed in the top right corner is set to Public . Note : Vimeo has recently updated their privacy settings which requires you to also select a maturity rating for your videos before it can be set to public. Check the playlist URL When you embed a playlist , make sure that you add the URL from the playlist page, and not from one of the videos in it. Check the Facebook URL You can add URLs from Facebook pages and your personal profile as long as the video is public. You also need to make sure that you approve the Wix app on Facebook when you embed the video. Check your Vimeo On Demand URL If you want to add a Vimeo On Demand video, you cannot paste the video's URL directly to the Wix Video library. Instead, you need to click Share on the video, copy the URL from the Embed section, and use the URL to add the video to your Wix Video library . Still not working? If the problem persists, contact us and provide us with the information below. Information to add to your support ticket The name or URL of your Wix site The URL of the video you want to upload or embed The name and version of the web browser you're using The name and version of your computer's operating system A description of the steps you've taken so that we can recreate the issue on our end A screenshot of the error message you see Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Wix Contacts FAQWix Contacts: Exporting Your Contacts < Back Wix Contacts FAQ Wix Contacts: Exporting Your Contacts Export your contacts to back up your contact list or to copy contacts to a different platform. You can export up to 50,000 site contacts at once to a CSV file. Choose to export all your contacts or selected contacts or contact groups. You can also export contacts from an external mail provider like Gmail or Outlook before importing the file into your Wix site's contact list. Exporting your contacts from Wix Export contacts from your Wix site contact list. Make sure you are the site owner, as only the site owner can export contacts. To export your contacts: Go to Contacts in your site's dashboard. Click the Import / Export drop-down and select Export contacts . If you want to export specific contacts, select the checkboxes next to the relevant contact(s) in your contact list before completing Step 2. Choose the contacts to export:Selected Contacts: Exports only the contacts selected from the contact list. By Label: Click the drop-down menu to select a contact group, or select All Contacts . Select the relevant file format:Regular CSV file Google CSV file Outlook CSV file Click Export . Save the file to your computer. Notes about exporting in Google CSV file format: The following Wix Contacts fields are not supported by Google: email subscription status, SMS subscription status, language, and created date. These fields will be imported as Google custom fields. Currently labels are not exported in this format. Google is limited to 5 email, phone, and address per contact so Wix exports the CSV accordingly. Wix can export up to 16 custom fields (per Google's limitation). If there are more than 16 custom fields, the oldest fields are taken first. Exporting contacts from an external mail host You can also export your contacts from external mail hosts like Gmail or Outlook. Once you have exported from the provider, you can import the CSV file to your site's contact list. To export contacts from an external mail host: Choose the relevant external host and follow the instructions on their website: Gmail Gmail allows you to export all contacts at once. You receive a CSV file which you can upload to your Wix contact list. Learn how to export contacts from Gmail . Outlook From Outlook, you can export your entire contact list or specific folders. Learn how to export contacts from Outlook . Other mail hosts If the CSV file format of your email service provider is different to the Gmail or Outlook format (services such as Nimble, Mailchimp), copy the contacts from the exported CSV file to the Wix CSV template. 2. Import the new file to your contact list. FAQs Click a question below to learn more about exporting your contacts. How many contacts can I export at once? You can export up to 50,000 contacts at a time. Can I export only specific contacts? Yes. To export specific contacts, select the checkbox next to the relevant contact(s) in the contact list before clicking Export . What file formats can I export contacts in? You can export your contacts in Regular CSV, Google CSV, or Outlook CSV formats. Once I export contacts from an external mail host, how do I prepare the CSV file to import to Wix? After exporting your contacts from an external mail host, your CSV file should be ready to import to your Wix contacts. There is no need to open or change the file's content. If you want to edit any contact details before importing, please note the following: You can view and edit the CSV file in MS Excel. When importing the CSV file to Wix, make sure that you have at least one piece of contact information for each contact. To import specific contacts from your CSV file (e.g. a specific contact group) delete the contact rows you don't want, save the file and then import the modified file to Wix. You can also delete rows for contact information types you don't want to import. For example, if you don't want to import contacts' home addresses, delete the column from the CSV file before importing. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Previous Automation BuilderWix Automations: Using the Run Velo Code Action < Back Previous Automation Builder Wix Automations: Using the Run Velo Code Action Velo is Wix's full-stack development platform. Select the Run Velo Code action to enhance your automation using your own Velo code. Write your code, then run it to test, and then activate the automation. With this automation action and the Velo APIs, you can customize your site or business in any way you like, for example, by updating your CMS, formatting data, or connecting to third-party applications. Learn more about using Velo . Before you begin: In order to use the Run Velo Code action, you must first enable Velo . The custom extensions feature currently can’t be added to a site when using Git integration and Wix CLI. You need to have permission to publish the site and the site must be published. To use the Run Velo Code action: Go to Automations in your site's dashboard. Start creating your automation by choosing your trigger in the Trigger section and selecting Run Velo Code in the Action section. Click Start Coding . Write your code in the window that opens. Note: 1. Lines 2 - 6 support the autocompletion system. Make sure you keep it in your code file. 2. Use the "Invoke" function to implement your action logic. You can use the data from the trigger or other parts of the automation by employing: 1payload.my_field You can view the payload specification by clicking Payload View . Save your code to integrate your custom logic in this automation. Before activating your automation, run your code to test it and make sure it gives the results you expect. Before you start your test:Define the sample data that will run in the test. Open your site logs to monitor the result. Important: Running your code to test it means it's running live, so might make changes within your site and/or dashboard. When you're happy it's running correctly, click Activate to activate your automation. Notes: You can edit the Run Velo Code action to work in your neutral code environment. Only editing is possible from the VS code and Velo editor environments. Learn more about custom extensions . If you connect to a third-party provider using SPIs, you agree to the Wix.com Terms of Use . Wix is not responsible for your use of such a third-party provider, and any liability resulting from such use will be your responsibility. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Using the Wix app for Wix EventsWix Events: Creating a Ticketed Event Using the Wix App < Back Using the Wix app for Wix Events Wix Events: Creating a Ticketed Event Using the Wix App Create the perfect ticketed event on-the-go using the Wix app. Launch a single event or series of events for guests to sign-up. Choose how long your event lasts, where it takes place, and organize events so guests can easily find them. Tip: You can also create RSVP events without tickets . Learn more about the difference between RSVP and ticketed events . In this article, learn more about: Creating a ticketed event Frequently asked questions (FAQs) Creating a ticketed event Craft a ticketed event that suites your needs (e.g. a meetup, a workshop, or a concert). Bring your event to life by adding an image that pops and providing guests with key information. For example, let them know what the event is all about with the name, date / time, and description. To create a ticketed event: Go to your site in the Wix app. Tap Manage at the bottom. Tap Events . Tap + Create New Event . Tap Start from scratch . Tap Sell Tickets . Tap Add Event Image and take or upload an image and tap Next . Enter the name of the event. (Optional) Enter a short teaser to describe the event. Tap the Date & Time toggle to enable or disable it: Enabled: The date and time appears in the event details. Set up a single or recurring event:Single Events: Tap the Start Date and Start Time drop-down menus and select the date and time. Recurring Event : Create an event template used for multiple dates. Disabled: A TBD (To Be Determined) message appears in the event details. Edit the text in the TBD Message field (e.g. Event time will be sent soon). Tap the Location toggle: Enabled: Show the location in the event details:Select whether the location is a physical location or online. Enter the event address or online location title. Disabled: A TBD Message appears in the event details. Edit the text in the TBD Message field. Connect this event to one or more event categories:Tap Add Category . Tap to select one or more existing categories or enter the name of a new category. Tap Done . Add an About Your Event description:Tap Add Description . Enter your text and tap Done . Tap Next at the top right. Select a save option:Save as draft: The event won't be displayed yet on your site. When you're ready, publish it to display it. Publish: Your event may be visible on your site depending on your event display settings on your desktop site or in Spaces by Wix . What's next? Start creating tickets for your event using the Wix app. FAQs We are here to help with all of your questions. Click a question below to learn more. Can I duplicate an existing event? Yes. You can save time when creating a new event by duplicating an existing event. Tap the More Actions icon next to the event. Select Duplicate as draft / Duplicate & Publish (recurring events only). Can I add an event schedule? Yes. You can add a schedule that outlines where and when different activities take place. This can be very helpful if you're organizing a festival or conference which is made up of separate performances or lectures. To add a schedule, you need to complete an event and save it. Once it's saved, you can select the event and create a schedule . How can I open and close registration for my event? You can close registration at any time if you don't want guests to be able to purchase tickets. When you're ready, you can open registration. Select the relevant event. Tap the Manage tab. Tap Registration settings . Select a registration status. Can guests use their Apple Wallet? Yes. Guests using an iOS device can add tickets they purchase to their Apple Wallet. I may not have reliable internet connectivity at my event. Will I be able to check guests in? To be able to check guests in - even if there is no internet connection on your phone during the event - you need to tap to view your guest list in the Wix app shortly before you leave for the event (while you’re connected to the internet). This allows you to view and scan tickets, even if you're offline during the event itself. Can I host a video conferencing event from my phone? Yes. You can host an online event using your phone. Your guests will connect through your site. Learn how to create a video conferencing event using the Wix app . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Designing your storeWix Stores: Adding a Best Sellers Gallery < Back Designing your store Wix Stores: Adding a Best Sellers Gallery Highlight your best-selling products by displaying them in a gallery. We'll automatically calculate which items are the most popular, based on your store sales. Note: If you haven't yet had enough sales for us to determine which are your best sellers, we’ll show related products or your All Products category. To add and set up a Best Sellers gallery: Wix Editor Studio Editor Go to your editor . Go to the page to which you want to add the gallery. Click Add Elements on the left side of the editor. Select Store . Click Best Sellers . Drag the gallery to the page. (Optional) Edit the default gallery name ("Best Sellers"):Click the Text tab. Enter a new name under Gallery title text. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More