< Back Privacy and GDPR Articles Privacy: Retrieving Your Wix Account Data Here at Wix, we respect your privacy and are fully committed to the protection of your personal information. We collect data from our customers so that we can create the best and safest products. You can read more about this in our Privacy Policy . Trying to retrieve data as a legacy contact? Once Wix approves your request, ownership of the account transfers to you and you can download the same archive as any other account owner. Find out what a legacy contact needs to request an account . We collect the following types of data: Data category Data type Why we collect this data Legal basis Personal data that you have provided Email address, address, zip code, billing details, etc. To create services, improve our products, public reports, fulfil legal requirements, fraud monitoring, communication, and marketing Data required in order to provide you with the best services Legitimate interest Your data collected by Wix IP address, internet browser, operating system, etc. To create services, improve our products, public reports, fulfil legal requirements, fraud monitoring, and marketing Data required in order to provide you with the best services Legitimate interest Data utilized for analytics Clicks, heat maps, etc. To create services, improve our products, public reports, fraud monitoring, communication Legitimate interest Retrieving data from your Wix account Most of your data is accessible directly from your Wix account. This includes information about sites in your account, premium services, and personal information, such as your address and billing information. Retrieving data that isn't accessible via your account Alternatively, you can choose to download an archive of your data. This archive includes your information that you're unable to find in your Wix account, including technical data and personal information that is collected by Wix. Click to request an archive of your Wix or Wixel account data . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Building your community Wix Blog: Editing and Resizing Blog Images Images are really important to your blog posts as they draw your visitors' attention. You can make sure they look and fit on the page perfectly by editing them within the post. Tip: Learn more about adding an Image, GIF or Video to a post. Resizing images in a post Resize images in a blog post, improving loading time, user experience and the overall look of your post. To resize images in a post: Go to Blog in your site's dashboard. Open an existing post or create a new one. Select the image you wish to edit. Drag the side handles on the image to resize it. Additional edits to an image You can make further edits to images using the Wix Photo Studio . Quickly access the Wix Photo Studio by clicking on the Image E ditor icon . Try the Wix Photo Studio for its easy drag-and-drop feature, dynamic content options, and a variety of professional templates. To make further edits to an image: Go to Blog in your site's dashboard. Open an existing post or create a new one. Select the image you wish to edit. In the toolbar above the image, click the Image Editor icon . Use the available tools in the Photo Studio to edit your image. Click Save to implement the changes you made. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Photo Albums: Accessing Your Photo Albums You can keep view and manage of all of your photo albums at any time from the My Albums tab on your site's dashboard. Tip: You can also access your albums while editing your site. Click the Photo Albums app and click Manage Albums . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Accepting payments on your site Wix Payments: Adding Google Pay as a Payment Method Add Google Pay as a payment method to help your customers pay quickly and securely using their mobile or desktop device. Google Pay is currently available for Wix Stores, Wix Bookings and Wix Events only. General Info Supported countries Austria, Belgium, Canada, Finland, Germany, Ireland, Italy, Lithuania, Netherlands, Portugal, Spain, Switzerland, United Kingdom and the United States. Supported currencies EUR, USD, GBP, CAD, CHF Processing fees EU Countries: 1.9% of the transaction amount + 0.30 EUR Switzerland: 2.3% of the transaction amount + 0.30 CHF United Kingdom: 2.1% of the transaction amount + 0.20 GBP USA: 2.9% of the transaction amount + 0.30 USD Canada: 2.9% of the transaction amount + 0.30 CAD Canada Interac : 0.15 CAD Notes The currency used in your Wix site must match the currency in your Wix Payments account. If the currencies do not match, the transactions may be declined. Learn how to change your currency . Important information about Google Pay with Wix: Your site must follow Google Pay's Terms of Service . Products sold via Google Pay are subject to the Wix Payments list of prohibited goods and services . Merchants using Google Pay are also subject to Google Pay's list of prohibited and restricted merchants, billers or business partners . Adding Google Pay as a payment method On checkout, customers will see Google Pay as an express checkout option. Because their accounts are linked to their Google wallet, Google Pay customers simply click and purchase, without having to enter card or shipping details. All this allows you to be paid swiftly, easily and safely. Google Pay can be added to your site whether or not you are a Google user. You can use any desktop device to add Google Pay to your Wix site. Before you begin: You must set up Wix Payments to accept payments via Google Pay on your site. To display the Google Pay button on your checkout page, make sure the Show button toggle in the Express checkout settings is enabled in your editor. To add Google Pay: Go to Accept Payments in your site's dashboard. Click Manage next to Wix Payments . Enable the toggle next to Google Pay . FAQs Click a question below to learn more about connecting Google Pay. Are there any additional fees for using Google Pay? There is no additional fee for using Google Pay. Regular Wix Payments fees apply. Can I use Google Pay with Wix mobile apps? Google Pay is not currently available as a payment option in Wix mobile apps, such as Spaces by Wix or Fit by Wix . However, as a site owner, you can use the Wix app to enable or disable Google Pay as a payment method on your site. What happens to Google Pay if I disable card payments? Disabling card payments in Wix Payments will also disable Google Pay. You can however, disable Google Pay payments without disabling card payments by disabling the toggle in step 3 above. This removes Google Pay from your payment options at checkout. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your media Wixel Wixel: Logging in to Your Account When you log in to your Wixel account, you can create and manage projects from your Wixel workspace. Don't have a Wixel account? Go to wix.com/wixel to create an account and get started on your first project. Logging in to your Wixel account To log in to your Wixel account, you'll need the current email address and password connected to your account. You can also log in using your Facebook, Google, or Apple account. You need to use the same login method that you used when you initially signed up. To log in to your Wixel account: Desktop browser Go to Wix.com/Wixel . Click Log In at the top right. Choose your login method: Email and password Enter the email address associated with your account. Click Continue with Email . Enter your password in the Password field. Click Log In . Tip: Forgot which email address you used? Click Forgot Email? and follow the instructions on screen to locate your account. Social login (Google/Facebook/Apple) Click the relevant social account. Follow the on-screen instructions. Wixel app Go to the Wixel app. Tap Log in with your Wix account at the bottom. Choose your login method: Social login (Google/Apple/Facebook) Tap the relevant social account. Follow the on-screen instructions. Email and password Tap Log in with Email . Enter the email address associated with your account. Tap Continue . Enter your password. Tap Log In . FAQs Click a question below to learn more. I already have a Wix site. Can I use the same email address to sign in to Wixel? Yes, you can. Just sign in to Wixel using your Wix account information and you’ll have access to your Wixel dashboard from the same account. Can I change the email address associated with my Wixel account? Yes, you can change the email address associated with your Wixel account from your Wix Account Settings . Make sure to use the new email address when logging in. Note: Updating your account details is currently available on desktop only. How do I enable or disable two-step verification? You can enable or disable two-step verification from your Wix Account Settings . This adds an extra layer of security to your account. Note: Updating your account details is currently available on desktop only. How do I sign out of my Wixel account? Click or tap (on your mobile browser) your profile picture at the top right and then select Sign Out . What should I do if I suspect unauthorized access to my account? If you suspect unauthorized access, change your password immediately and enable two-step verification. Get in touch for further assistance. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Apps: Managing Permissions Per Folder in the Wix File Share App You can set the permissions for each individual folder contained in your site's File Share app. This means that you restrict access to certain folders for some members, or groups and plans that you have created in the Back Office. For example, let's say you work in a school and you have a folder just for teachers, you can change the permissions to ensure that only teachers in the school have access to that particular folder. Disclaimer: This article focuses on Folder permissions. Learn about File Share Library permissions . Levels of access permissions You can choose the level of access you want to give a particular member, group, or plan. The levels are: View : Provides limited access to open, view, and download files in the folder. Upload : Provides the ability to add new files to the folder, and to view and download files. Manage : Provides the ability to add new files, manage folders, and give permissions to others to use access the folder. Each "file owner" will always be able to see his own file regardless of the folder permissions you give them. Notes: Permissions can only be managed at the root folder level and applies to all sub folders under it. To restrict a folder to specific members/groups/plans — you must remove "all members" or "site visitors", or both. Managing permissions from your site's dashboard Go to File Share in your site's dashboard. Click the More Actions icon next to the relevant folder. Click Permissions . Type in the name of the member/group/plan you want to add to this folder in the search bar. Select a member/group/plan to edit. Click the drop-down on the right to assign permissions. (Optional) Select the Notify members checkbox to notify the members you are giving permissions to. Click Add & Notify . (Optional) Click the drop-down beside any unwanted groups and select Remove to remove their permissions. Click Save . Managing permissions on your live site Go to the File Share app on your live site. Log in using the email address associated with your Wix account. Click the More Actions icon next to the folder you want to edit. Click Permissions . Type in the name of the member/group/plan you want to add to this folder in the search bar. Select a member/group/plan to edit. Click the drop-down on the right to assign permissions. (Optional) Select the Notify members checkbox to notify the members you are giving permissions to. Click Add & Notify . (Optional) Click the drop-down beside any unwanted groups and select Remove to remove their permissions. Click Done . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Using the Wix mobile apps Mobile apps for your customers Wix Mobile Apps: Building Your Own Mobile App Without a Wix Site You can build your own mobile app without connecting it to a Wix site if you don't require both an app and a website for your business. For example, a personal trainer may require an app where clients can book training sessions and contact them. Instead of building out a full website in addition to the app, the trainer only needs to set up the app and launch it to the App Store and Google Play. Note: This article refers to building your own standalone mobile app that is not connected to any Wix site. If you want to create an app for your existing site, read about the process of creating an app for your site . To create your own mobile app without a connected Wix site: Go to the Wix App Builder . Click Build with AI . Click Create a mobile app without a website . Note: You can also click Create for an existing website. Click Continue . Choose what you want to do: Click Start Chat to build your app with AI. Click Set up without AI to add your app details manually. Wix prepares your site-less dashboard. Start setting up your app by adding the app's name, uploading an app icon image, and choosing a brand color and navigation layout (you can change all this later in your dashboard). Click Go to Overview . To start editing your app's content right away click Edit Mobile App at the top right of your dashboard. What's next? The Home tab checklist shows you the next steps to design your app and publish it in the App Store and Google Play. FAQs Click a question below to learn more about building a native app without a site. Do I need to upgrade with a plan to have my own app? Yes, you can build your own mobile app with Wix and design it for free. When you're ready to register the app, upgrade to a Mobile App Premium plan to create an Apple and Google Developer account and publish your app in the app stores. Purchase a Mobile App Premium plan . How do I get my app into the app stores? Once you've built your app's content, connecting an Apple or Google Developer account is the first step to get your own native app live on the app stores. Learn more about connecting an Apple Developer and Google Developer account. Then, you can submit your app to the App Store and Google Play . Can I sell products on my app? Sure. Make sure you connect a payment method to your app to start selling. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Analytics for your site and business Wix Analytics: About Your Traffic Reports With Wix Analytics traffic reports you can find out how visitors find and navigate around your site. Drill down into your reports to answer questions like "How many people visited my site through a marketing email in the last 30 days?" Analyze your site traffic over time or during a specific time of the day. You can also see which locations, devices, and site pages are bringing the most viewers to your site. How to access your traffic reports: Go to All Reports in your site's dashboard and view the reports in the Traffic section. You can also check out the Traffic Overview to learn more about your site's traffic metrics and identify trends. Types of traffic reports Learn more about your site traffic using the reports available in Wix Analytics. Access detailed reports that show you trends about your site visitors and get data such as where they go on your site, which devices they visit from, and more. Click a report type to learn more about it. Traffic over Time Learn which days or months get the most traffic on your site. Use this report to identify trends in traffic over different time periods. Traffic by Location See where in the world you are getting the most traffic. You can filter the information by country map or city map. Use this report to: Optimize your marketing efforts or paid campaigns to the locations where you are getting more traffic. Prioritize locations where you want to increase your marketing presence. Note on location accuracy: We are working on improving the accuracy of traffic by location reports. In isolated cases, you may see inaccurate city names, or ‘N/A’ where the information from IP addresses is untrusted or unknown. Site traffic received through VPN, anonymizers, cloud providers, and bots can affect the accuracy of this data. Traffic by Time of Day See which time of the day is most active for site visitors. The heat map displays the hours people are most visiting your site. The darker the color, the more people are viewing Tip: If you have Wix Chat on your site or are deciding on business hours, use the data in this report to make sure you are available during peak periods. Traffic by Entry Page See which site page visitors land on first when entering your site. Tip: Make sure the most important call-to-actions are visible on the pages that visitors are landing on the most. Traffic by Device See if people are viewing your site from desktop, tablet, or mobile. Use this report to: Make sure your site on mobile is up-to-date and functions for your mobile visitors. Create offers and content that are targeted to specific devices. New vs. Returning Visitors See how much site traffic comes from new visitors vs. visitors who have viewed your site before. You can use this report to tailor marketing activities and promotions to visitors at different stages. FAQs Click a question below to learn more about Wix Analytics traffic reports. What is a traffic category vs. a traffic source? A traffic category refers to the broader category where traffic is coming from (e.g. paid social traffic vs. organic social traffic). A traffic source is the specific site where traffic came from (e.g. Facebook.com, Google.com). How do I filter my own visits from traffic reports? If you are logged into your Wix account, any visits you make to your own site using the same device and browser won't be counted in traffic reports. You can also exclude a specific IP address from your traffic reports: Open any traffic report (e.g. Traffic over Time ). Click Filter . Select IP address . Select the checkboxes for the IP addresses you want to include. For example, deselect your own IP address to leave it out. Click Apply . Note: Other metrics outside traffic reports (e.g. store orders, event RSVPs, post likes and comments) still include your interaction(s) as the site owner. For example, the number of times you view a blog post is still counted in the total post views. What does a 'direct' source mean in traffic reports? Traffic is attributed to a 'Direct' source in the following cases: A site visitor accessed the site directly using your site's URL or from a bookmarked URL, and not from a paid search, organic search, or a promotion. Traffic coming from a redirect (e.g. when domain1.com redirects to domain2.com). Visits from the redirected domain are attributed to the Direct source. Traffic coming from a redirect from http to https. This may happen if you set up your site as "http:[your site domain]" in Google Ads or Facebook Ads. Traffic from 'dark social': visits that come from private or hard-to-track channels, such as links shared in messaging apps (e.g. WhatsApp, Messenger) or private emails, where Wix Analytics cannot see the original source. Traffic coming from generated QR codes. Why do I see 'null' values in the Traffic by Location report? You'll see null values (displayed as a Ø symbol) in some fields in the Traffic by Location report when a site visitor only views a single page in their session, without viewing another page before or after it. Metrics such as 'Average time on page' and 'Average session duration' are based on the time between one page view and the next. If a visitor stays on just one page and does not move to another page, there is no page change to use as a "trigger," so these metrics cannot be calculated and thus appear as Ø. If you add more metrics to the report, such as 'Previous page viewed' or 'Next page viewed', you'll see that "unknown" is displayed in these columns. Why is there a discrepancy between the number of visitors in the Wix app/Wix Studio app and in Traffic reports? If you're seeing a lower amount of site visitors in Traffic reports compared to the number of push notifications you're receiving about site visitors in the Wix app or Wix Studio app it could be due to the following reasons: If your site has a cookie banner enabled, traffic data won't be collected unless site visitors accept the cookies. On the Wix app/Wix Studio app, notifications are pushed every time someone goes to your site. This means that the same visitor (with the same IP address) could access your site multiple times and you'll get a notification each time. In contrast, Wix Analytics measures only unique visitors and sessions, so those multiple visits count as 1 unique visitor and 1 session. Wix Analytics and Wix Chat (that pushes live site visitor notifications to your mobile app) use different bot filtering algorithms. Tip: You can check which bots crawl your site in the Bot Traffic over Time report . If you (as the site owner) are logged into your Wix account, any visits to your own sites, using the same device and browser, won't be counted in traffic and conversion reports. You can check if traffic is correctly tracked in Wix Analytics in real-time by: Accessing the site in Incognito mode or logging out of your Wix account. Accepting cookies if you have a cookie banner enabled on your site. Checking the Real-time Analytics page . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Connecting a domain Domains purchased elsewhere Connecting an Israeli (.il) Domain to Your Wix Site Once you upgrade your site with a plan , you can connect a .il domain you already own to your Wix site. In most cases, we recommend connecting your domain to Wix via Nameservers. With this connection method, Wix hosts your DNS records, which means you can manage them in your Wix account. This way, if you ever need assistance managing your DNS records, Wix Customer Care can help you. Keep the following in mind when you’re preparing to connect your domain: You will need access to your current domain registrar. New DNS records may take up to 48hrs to fully propagate. Learn how to connect a domain to the Wix nameservers . Currently, it is not possible to purchase a .il domain from Wix or transfer one to Wix. If this is a feature you would like to see in the future, please Vote for this feature and we'll make sure to keep you updated. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your media Wixel Wixel: Working with the Wixel Agent Bringing your creative ideas to life in Wixel is simple and intuitive with the Wixel Agent, your built-in AI design assistant. The Wixel Agent works alongside you in every project, helping you create designs, generate content, and explore new directions. With the Wixel Agent, you can move from an initial idea to a finished project faster, and enjoy a more flexible, inspiring creative process. Important: The Wixel Agent is powered by AI and as such may produce unexpected or inaccurate results. Always review the Wixel Agent’s suggestions or changes before finalizing your design. Accessing the Wixel Agent You can access the Wixel Agent in any project by clicking the agent at the bottom right of the project. Any time you want to try something new, improve your design, or have a question - open the chat and start a conversation. When using the Wixel Agent you can: Start a new chat: Click the New chat icon at the top to start a new conversation. View chat history: Click the chats dropdown at the top to review past chats. Tip: To delete a chat, hover over the relevant chat and click the Delete icon . Send a message: Type your message in the text box or click the Dictate icon to use a speech-to-text option. Mention a design or element: Click a design or element to tag it in the chat, then describe what you want the Wixel Agent to edit without explaining the context. Tip: Click the Mention icon in the chat to select a specific element within the asset. Share files and connect apps: Click the Add icon + at the bottom to upload images and files from your computer, or to connect apps that the Wixel Agent can work with. Choose an AI model: Click the Models icon to choose which AI model handles your tasks. Tip: The Auto toggle is enabled by default to automatically select the best model for each task. To disable the toggle, select a model from the list. What can the Wixel Agent help me with? The Wixel Agent’s capabilities cover a huge range of creative needs, so you can focus on your ideas, experiment, and achieve polished results even faster. For example, the Wixel Agent can help: Design and edit assets: Describe your vision to the Wixel Agent and let it add, edit, and refine elements for any type of asset - logos, images, videos, documents, or PDFs. Offer inspiration and suggest next steps: Get creative ideas on color palettes, mood, or next steps for your design. Get answers quickly: Ask any question about your design. The Wixel Agent can explain features and provide guidance, all in the context of your current project. Work with your other apps: Connect apps such as Google Drive, Figma, Instagram, or Pinterest, and the Wixel Agent can bring content into your project and send finished work out. Manage your account: Chat to the Wixel Agent about upgrading your Wixel plan and adding more AI credits to keep creating without interruptions. Tip: You always have full control of your design. Anything the Wixel Agent can do, you can also do manually. Creating custom skills Save a set of instructions once and reuse them as a custom skill. A skill can be a prompt you use often, or a series of steps you want the Wixel Agent to follow every time - for example, your photo editing guidelines, or a set of dimensions you always want applied. To create a skill, describe what you want it to do in the chat or click the Add icon + and select Create custom skill . Explain the steps to follow, the style to apply, or the rules to keep to. The Wixel Agent builds the skill, names it, and saves it to your custom skills library. To use a skill, click the Skills icon at the bottom of the chat or enter "/" and select a skill from your custom skills library. Your skills are saved to your account, so you can use them in any chat and any project. FAQs Click a question below to learn more about the Wixel Agent in Wixel. Which assets can I generate and edit with the Wixel Agent? The Wixel Agent currently supports generating and editing images , video , slides, documents , and logos in Wixel. What should I know about using AI-generated content? Before using any AI-generated content, we recommend double-checking that you have the right to use it. Review the potential risks of using generative AI tools . Can I use the Wixel Agent on mobile? Definitely. If you're using the Wixel app , the Wixel Agent is located at the bottom of your project. Just tap it to start chatting. Does using the Wixel Agent cost AI credits? Chatting with the Wixel Agent does not cost AI credits, however any action that the Wixel Agent takes that involves generating or editing designs with AI (e.g. generating logo options) uses AI credits . Tip: Since AI can sometimes produce unexpected results, we recommend using clear, specific prompts. If you prefer having more control over your credit usage, remember that you always have the option to design manually. What should I do if the Wixel Agent's results aren't what I expected? AI-generated outputs may not always match your creative expectations. If something looks different from what you had in mind, try rephrasing your request or using Wixel’s manual editing tools. You can edit, undo, or regenerate results at any time. Why didn't the Wixel Agent generate what I asked for? It is possible the Wixel Agent misunderstood your request or needed more detail to understand what you're looking for. In this case, try rephrasing your request or making it more specific. Additionally, the Wixel Agent may not generate your request if it goes against the Wix Terms of Use . What's the difference between connecting an app and connecting a social media account? The Wixel Agent uses app connections to work with content outside Wixel during a task. The connection goes both ways, so the Wixel Agent can bring content in and send content out. Social media accounts are for publishing a design yourself. You connect them from the Share & Download window and use them to post your design to a channel. Note: Some platforms, such as Instagram and Pinterest, appear in both. Connecting one does not connect the other. Learn more about connecting your apps and social accounts . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Bookings: Viewing Booking Form Responses When clients book a service on desktop, they fill out their details in a booking form , like the one below. For your convenience, you can view client responses to the booking form in several different ways. Clients who book services through a member app on mobile can skip filling out the booking form . Tip: You can export a report to see a list of clients who booked services during a specific time period (e.g. a list of all clients who attended classes during a particular week). Viewing responses in emails When a client books a service, Wix sends an email to the address you set in the General Info tab in Wix Bookings. This email contains the information your client filled out in the booking form. Viewing responses in the booking calendar Quickly access responses via your booking calendar, allowing you to view all your clients’ bookings and see the relevant details. Dashboard Go to Booking Calendar in your site's dashboard. Choose what you want to do: View appointment responses Click the relevant appointment in your calendar. Click Manage Form Submission . View class or course responses Click the relevant class or course in your calendar. Click Manage next to the participants Click anywhere on the relevant client’s row to open their submission details. Wix app Go to your site in the Wix app. Tap Manage at the bottom. Tap Booking Calendar . Tap Calendar . Choose what you want to do: View appointment responses Tap the relevant appointment in your calendar. Click View Form Submission . View class or course responses Tap the relevant class or course in your calendar. Tap View Form Responses under Booking Form . Wix Studio app Go to your site in the Wix Studio app. Tap Manage . Tap Booking Calendar . Choose what you want to do: View appointment responses Tap the relevant appointment in your calendar. Click View Form Submission . View class or course responses Tap the relevant class or course in your calendar. Tap View Form Responses under Booking Form . Viewing responses in the booking list View all your client's form submission responses from the booking list. Dashboard Go to Booking List in your site's dashboard. Click the tab you need: Appointments & Classes or Courses . Click the relevant booking entry from the list to view the submission details. Wix app Go to your site in the Wix app. Tap Manage at the bottom. Tap Booking Calendar . Tap Booking List . Tap Appointments & Classes or Courses drop-down. Tap the relevant client. Tap View Booking Form Submission or View Form Responses , depending on the service type. Don't see your client? Tap All to view a complete list of your clients. You can also apply filters, such as Unpaid or Pending Sessions , to narrow down the list. Wix Studio app Go to your site in the Wix Studio app. Tap Manage . Tap Booking Calendar . Tap Booking List . Tap Appointments & Classes or Courses drop-down. Tap the relevant client. Tap View Booking Form Submission or View Form Responses , depending on the service type. Don't see your client? Tap All to view a complete list of your clients. You can also apply filters, such as Unpaid or Pending Sessions , to narrow down the list. Viewing responses on a client's contacts info page Your site's contact list displays all the site visitors who interacted with your site in any way (e.g. booked a service, contacted you on chat, subscribed to your newsletter, etc.). You can find your contacts' responses from your booking form in each client's contact info. To view responses on a client's contact info page: Go to Contacts in your site's dashboard. Hover over the relevant contact and click View . Click the Bookings tab. Choose which session you want to view: Upcoming or Past . Click the relevant session from the list to view the submission details. Editing form submissions Edit form submissions, making it easier to fix or update details when needed. To edit form submissions: View the booking form submissions from your booking calendar , booking list , or contact list . Click Edit . Make the relevant changes to the form. Click Save . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Promoting your site Sending email marketing campaigns Email Marketing: Understanding Your Campaign Statistics in the Wix App Using the Wix app, you can keep track of your email campaigns and analyze their performance on the go. Get an overview of all your campaigns at once from the main dashboard and click a specific campaign to see more details. Recipient Stats Recipient Stats are the individual stats for each recipient you sent the email campaign to. In this section, each contact is counted once even if they took the action multiple times. For example, if the same person has opened your email three times, they will still be counted as one. Sent: The total amount of contacts you've sent the email campaign to. Delivered: The total number of contacts who received your email campaign to their inboxes. You can also see the percentage they make of those sent. Opened: The contacts who have opened your email campaign. You can also see the percentage they make of those delivered. Clicked: The contacts who have clicked links inside your email campaign (a button, a direct URL). You can also see the percentage they make of those opened. Not delivered: The total number of contacts who did not receive your email campaign because these emails bounced. Note: When an email campaign can't be delivered to an email address, it’s usually because it has bounced (has been blocked by the recipient’s email server). Not opened: The contacts who received the campaign but did not open it. Example Lisa owns an online health & wellness store. She sent her weekly newsletter to 1,000 contacts. In the Recipient Stats section, she can see a breakdown of her email's performance: Sent: Her email was sent to a 1,000 contacts. Delivered: 800 of her contacts have successfully received the newsletter to their inbox. Opened: Out of the recipients who have received the campaign, 350 people (44%) opened and read it. Clicked: Out of the recipients who have opened the campaign, 250 people (70%) also clicked on links inside the campaign. Not Delivered: The 200 remaining contacts who did not receive the campaign. Not Opened: The 450 contacts who have received the campaign but did not open it. Tip: Click any stat to see the list of recipients that we counted. Email Stats The Email Stats show the total amount of times people viewed and clicked your email campaign, either on desktop or mobile device. The totals count each action individually, even if it was done by the same person. For example, if a recipient has seen your campaign four times, all four times count towards the total amount of views. Views: The total number of times recipients viewed your campaign. Clicks: The total number of times recipients clicked on links in your campaign. Example Lisa owns an online health & wellness store. She sent her weekly newsletter to 1,000 contacts. In the Email Total Stats section, she notices that her campaign has gained 600 views so far. This doesn't necessarily mean 600 people have viewed the campaign, but that the campaign was viewed 600 times in total. She also sees there is a total of 280 clicks on her campaign, which means not every recipient has clicked on the links inside her campaign. Social Stats Every email campaign has a landing page with a direct URL that you can share with other people on any platform. In Social Stats, you can see the total amount of times people viewed or clicked your campaign's landing page. Each action is counted individually, even if it was done by the same person. Views: The total number of times people viewed your campaign after its URL was shared on social media and other communication platforms. Clicks: The total number of times people have clicked on your campaign's landing page to view it in full screen, after it was shared on social media channels. Tip: If you've sent an email campaign to your subscribers and also shared its URL on other platforms, the social stats appear in a separate tab. The tab is created automatically once your campaign gets views through the direct link. Example Lisa owns an online health & wellness store. She created an Email Marketing campaign and shared a direct link to its landing page on social media and other channels. In the Social Stats section, Lisa sees that her campaign was viewed 600 times. Among the 600 views, there were 280 clicks on links included in the campaign. Site Activity The top of your screen shows a breakdown of the different types of activity created from your email campaign. Here, you can easily track traffic, sales and more by swiping left. Site Activity shows how effective an email campaign is in bringing in traffic and sales to your site. Total orders: The number of store orders, bookings, and any other purchases placed on your site. This includes paid, canceled, and refunded orders. Total sales: The total amount of money expected from all sales, before deducting refunds, shipping, and fees. This includes both online and manual payments. Site sessions: A session is a visit to your site. A unique visitor can have more than one site session. Note: Site Activity metrics are updated every 3 hours. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit