< Back Privacy and GDPR Articles Wix's Privacy Policy Our users' privacy is of extreme importance to us here at Wix and we are fully committed to protect their personal information and use it properly. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Video: Linking an Element to a Video or Channel Link an element such as text, a button or an image to a video or channel in your Wix Video player. Step 1 | Allow sharing on your video or channel: Go to your editor . Click the Wix Video player. Click Settings . Click the Player tab. Select Share icon in the What's on the video while playing? section. Publish your site. Step 2 | Link the element to the video or channel: On your live site, click the Share icon on the video or channel. Click Copy Link . In your editor, go to the element (button, text, image etc) you want to link from and add a link . Select Web Address and paste the link under What's the web address (URL)? . Click Done . Important: It's not recommended to re-add your player with the linked channel or linked videos as it changes the share URL. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Orders, Cart & Checkout Editing Orders Important: This article is relevant for Wix Stores, Wix Bookings, and Wix Restaurants Orders. The ability to edit orders is not available for Wix Donations and Pricing Plans. Customers sometimes make a mistake when placing an order or simply want to make a change after completing checkout. To handle these cases, you can edit existing orders. Note: You cannot edit orders containing a store subscription, or orders that were already partly or fully refunded. Editing order details You can make changes to the items in an order after the order was placed. For example, you can add items to a sale, remove items, update prices, update a customer's details, add a discount, and more. To edit order details: Go to Orders in your site's dashboard. Click the relevant order. Click More Actions . Select Edit order . Choose what you want to edit: Add an item You can add additional items to an order that a customer placed. Click Add Item . Select what you want to add: Product: Select the store product you want to add. (For products with variants) Click Continue and select product option(s). Service (appointments only) : Select the Wix Bookings appointment you want to add and click Continue . Select the location, day, and time. Menu item: Select the restaurant item you want to add. If relevant, select modifiers. Click Add to Order . (Optional) Enter a note about why you changed the order under Reason for editing . This isn't visible to customers. Click Update Order . (Optional) Select the Email the customer about changes made to this order checkbox. Click Update Order to confirm. Remove an item You can remove the following from an order: Store products that haven't yet been fulfilled. Wix Bookings services that haven't already taken place. Restaurant items that haven't been delivered If it's too late to remove an item, you can refund all or part of the order . To remove an item from the order: Click the More Actions icon next to the relevant item. Select Remove . (Store orders only) Deselect the Update inventory checkbox. Click Update Order . (Optional) Select the Email customer about changes made to this order checkbox. Click Update Order to confirm. Change an item variant If your customer bought a particular variant of a product or menu item (e.g. a kitchen set in size small) but wants to change the variant (e.g. same kitchen set in medium), you can remove the item and add it again with the correct variant, using the instructions above. Add a custom item You can add any item to an order as a custom item. Click Add Item . Select +Add Custom Item . Enter a title to explain what the item is. Enter the price. (Optional) Enter additional info about the order (e.g. item size). Note: This is visible to customers. Click Add to Order . (Optional) Enter a note about why you edited the order. This isn't visible to customers. Click Update Order . (Optional) Select the Email the customer about changes made to this order checkbox. Click Update Order to confirm. Edit the price of an item You can increase or decrease the price of an item in an order if you need to make a change. After you do so, you can bill your customer for the additional charge or give them a partial refund for the order. To edit the price of an item: Click the More Actions icon next to the relevant item. Select Edit price . Enter a new price and click Apply . Click Update Order . Click Update Order to confirm. Add a fee, tip, or discount You can add an extra charge to an order when a customer wants to leave a tip or, for example, to charge for gift wrapping. In addition, you have the flexibility to offer your customer a discount even though they already placed the order. To add a fee or tip: Click Add Fees & Tips on the right. Enter the name (e.g. gift wrapping). Enter the amount. Click Add . To add a discount: Click Add Discount on the right. Enter the discount reason (e.g. employee discount). Enter the amount. Click Add Discount . Editing customer details Your customers' details, such as their email and shipping addresses, appear on the right side of the order. You can change your customer's name, address, or email. If you added extra fields to the checkout, such as contact person, these details can be edited as well. Tip: Click the customer's name to view all of their interactions with your site (e.g. messages, previous orders). You can also click the message icon to contact them. To edit customer details: Go to Orders in your site's dashboard. Click the relevant order. Click the Edit icon at the top right. Choose what you want to change: Shipping address: Select Edit shipping address . Edit any of the information. Click Save . Email address: Select Edit email address . Enter a new email address. Click Update . FAQs Click a question below to learn more. Do third parties, such as shipping apps or dropshippers, get notified about changes? Third-party apps won't necessarily get updated when you make a change. Go to the relevant third party's dashboard directly to check if they were updated and, if needed, make changes. Why am I having trouble editing a particular order? You cannot edit an order in these cases: The order wasn't paid for in your business' main currency The order includes a subscription The order was canceled The order was archived The order was partially or fully refunded After a change, which email or shipping address is used in future? After an email address or shipping address is updated, the new address is used for all future uses (e.g. in future communications, shipping labels, etc.). If I update the shipping address, will it update the billing address? Changes to the shipping address do not affect the billing address. Can I update the billing address? It is not currently possible to update the billing address. When I make changes, do my contact list and members list get updated? Updates to customer details in a order do not get updated automatically in your site's contact list or members list. They can, however, be updated manually: Update your contact list . Update your member list . Do tax calculations change after a customer's address is updated? No, tax charges won't be recalculated after the shipping address is updated. Will my 3rd-party invoicing app send a new invoice after I edit an order? Whether a new invoice is created depends on which app you use. We suggest you create a test order and edit it to see if a new invoice is created. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Studio, Partners & Enterprise Wix Studio Studio Editor: Password Protecting a Page Limit access to pages on your client's site by adding password protection. When visitors open the page, they're prompted to enter the password that you or your client have chosen. Password protection is a helpful way to test new designs and elements with a smaller audience, or create exclusive content. Important: Password protected pages are not crawled or indexed by search engines, and do not appear in search results. Setting up password protection Add password protection to a page from the page's settings in your editor. Once you've published the change, you can share the password with anyone who needs it. To password protect a page: Go to your editor . Click Pages on the left side of the editor. Click the More Actions icon on the relevant page. Click Settings . Click the Access tab. Select Password holders . Enter the password into the field. Press the Enter key on your keyboard. Frequently asked questions Select a question to learn more about password protecting pages. Can I add password protection to the entire site? It is not possible to password protect an entire Studio Editor site. If this is a feature you would like to see in the future, you can vote for it here . How can I test the password window? Once you've set up the password and published the changes, you can view the password window by opening the page on the live site. Can I customize the password window? The fonts and colors used on the password window are taken from your Site Styles, so it's not possible to customize the window individually. Is code affected by password protection? Any code you have added with Velo by Wix to a password protected page, or the public folder, can still be viewed using the browser developer tools. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Advanced features CMS CMS: About Sandbox and Live Collections Important: When you create a new site, you'll notice that the sandbox is set to 'disabled' by default. If you're working on an existing site and want to disable the sandbox, you can. Learn how to enable sandbox collections . With the CMS (Content Management System) , your site gets collections that hold various types of content, such as text, images, and files. Each collection can have a live version and, if you choose, a sandbox version. By default, the sandbox version is 'disabled'. The sandbox collection, accessible through your editor, serves as a test collection. The live version is what your visitors see on your live site. While these two versions can contain different content, you can sync the sandbox collection to the live collection whenever you want. Sandbox collections A sandbox collection gives you a test environment where you can arrange and store your site content while you're building your site. You can only see this content in the editor. It won't impact your live site unless you choose to sync it to a live collection. Learn how to access your sandbox collections . Live collections A live collection is where you store content such as text, images, and files that your visitors see and interact with on your live site. The content in a live collection may differ from that in your sandbox collection. You're able to change the content in a live collection, making it different from what's in the sandbox collection. However, the structure of both collections remains the same. If you want to see your live collections in your site's dashboard, you need to sync your sandbox collection with your live collection. Syncing a Sandbox collection to a Live collection Working on your sandbox collections won't change the appearance or functionality of your live site. When you're ready, you can transfer the content from your sandbox collection to your live collection. If your live collection already has content, you have the option to replace it with the content from your sandbox collection. Learn how to sync your sandbox collection to your live collection . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Setting Minimum and Maximum Stays for Seasonal Rules in Wix Hotels Important: This article refers to the original Wix Hotels app. If you are using the new Wix Hotels by HotelRunner, read this article . Learn how to check which version of Wix Hotels you are using . You can easily set the minimum and maximum number of nights visitors can stay during periods when seasonal rates are in effect. To set minimum and maximum nights visitors can book during a season: Go to your dashboard. Click the Hotels tab. Click the Price Options tab. Click Seasonal Rules . Click to edit an existing rule or click Create New . Enter the minimum number of nights in the Min Nights field. Enter the maximum number of nights in the Max Nights field. Click Save . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Stores: Adding and Setting Up Product Galleries Add a product gallery to showcase the products you offer on any site page. You can decide what you want to display there - all your products or one specific category. Adding a grid gallery & selecting a category to display A grid product gallery is a great way to display a large number of products. When you add a gallery, it displays the "All Products" category by default. You have the option of selecting a different category to display. To add a grid gallery and select a category to display: Wix Editor Go to your editor . Go to the page to which you want to add a gallery. Click Add Elements on the left side of the editor. Click Store. Drag the grid gallery to the relevant location on your site page. Select the category you want to display: Click the gallery in the editor. Click Choose Category . Select an option: Display all your products: Click All Products. Display one category: Click to select a category. Studio Editor Go to your editor . Go to the page to which you want to add a gallery. Click Add Elements on the left side of the editor. Click Store . Drag the grid gallery to the relevant location on your site page. Select the category you want to display: Click the gallery in the editor. Click Choose Category . Select an option: Display all your products: Click All Products. Display one category: Click to select a category. Wix Harmony Editor Go to your editor . Go to the page to which you want to add the gallery. Click + Add at the top left of the editor. Click the Arrow icon to navigate to the Wix Stores category and select Wix Stores . Click Grid Gallery . Drag the gallery to the page. Select the category you want to display: Click the gallery. Click the Settings icon on the action bar. Click Change Category . Select an option: Display all your products: Hover over All Products and click Select . Display one category: Hover over the relevant category and click Select . Next steps: Learn how to customize your grid gallery for desktop and for mobile . Adding a slider gallery & selecting a category to display A slider gallery is the perfect way to show off your products. Customers can click the navigation arrows to view more products. Notes: You can display up to 52 products in a slider gallery. You can customize the slider gallery to turn it into a related products or best sellers gallery . To add a slider gallery and select a category to display: Wix Editor Go to your editor . Go to the page to which you want to add a gallery. Click Add Elements on the left side of the editor. Click Store. Drag the slider gallery to the relevant location on your site page. Select the category you want to display: Click the gallery in the editor. Click Choose Category . Select an option: Display all your products: Click All Products. Display one category: Click to select a category. Studio Editor Go to your editor . Go to the page to which you want to add a gallery. Click Add Elements on the left side of the editor. Click Store . Drag the slider gallery to the relevant location on your site page. Select the category you want to display: Click the gallery in the editor. Click Choose Category . Select an option: Display all your products: Click All Products. Display one category: Click to select a category. Wix Harmony Editor Go to your editor . Go to the page to which you want to add the gallery. Click + Add at the top left of the editor. Click the Arrow icon to navigate to the Wix Stores category and select Wix Stores . Click Slider Gallery . Drag the gallery to the page. Select the category you want to display: Click the gallery. Click the Settings icon on the action bar. Click Change Category . Select an option: Display all your products: Hover over All Products and click Select . Display one category: Hover over the relevant category and click Select . Next steps: Learn how to customize your slider gallery . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Bookings: Adding a 'Book' Button to Facebook Add a 'Book' button to your Facebook business page to make it easier for clients to book your services while browsing social media. This is a great way to get clients booking your latest services during a promotional campaign on social media. Important: If you experience any technical issues, contact Facebook for support. You can also visit the Meta Business Help Center for more information. Before you begin: Make sure to upgrade your site so you can accept online bookings. Connect a domain to your site. Create the relevant Wix Bookings service you want to connect to the Book button. Create a Meta Business Manager . Adding a Service List 'Book' button to your Facebook business page Add a 'Book' button to your Facebook business page that directs clients to your service list. Here they can see all of the services you offer and choose which one is right for them. This is a great option when you have just launched your business. To add a Service List 'Book' button to Facebook: Go to Booking Integrations in your site's dashboard. Click Connect under Facebook . Set up your button: Select Service List from the drop-down. Click Continue . Review the link settings for the Facebook Business Manager, Facebook Page and Meta Pixel. Note: Visit the Meta Business Help Center for more information. If you encounter issues connecting your business profile, contact Meta support. (Optional) Enable the Automatic advanced matching toggle to increase the visibility of your business to users on Facebook. Click Continue . Click Next . Click Done . Adding a single service calendar 'Book' button to your Facebook business page Add a single service calendar 'Book' button to your Facebook business page to direct clients to the calendar for a specific service. They can then choose the session date and time that suits them. Note: Single service calendar is only available for appointments and classes. To add a single service calendar 'Book' button: Go to Booking Integrations in your site's dashboard. Click Connect under Facebook . Set up your button: Select Single Service Calendar from the drop-down under Where do you want to link clients to? . Choose a service from the drop-down under Which service do you want to show? . Click Continue . Review the link settings for the Facebook Business Manager, Facebook Page and Meta Pixel. Note: Visit the Meta Business Help Center for more information. (Optional) Enable the Automatic advanced matching toggle to increase the visibility of your business to users on Facebook. Click Continue . Click Next . Click Done . Adding a single service 'Book' button to your Facebook business page Direct clients to a specific service page with all relevant information they need to book a session. This is a great option for promoting your new services on social media. To add a single service 'Book' button: Go to Booking Integrations in your site's dashboard. Click Connect under Facebook . Set up your button: Select Single Service from the drop-down under Where do you want to link clients to? . Choose a service from the drop-down under Which service do you want to show? . Click Continue . Review the link settings for the Facebook Business Manager, Facebook Page and Meta Pixel. Note: Visit the Meta Business Help Center for more information. (Optional) Enable the Automatic advanced matching toggle to increase the visibility of your business to users on Facebook. Click Continue . Click Next . Click Done . Adding a custom link 'Book' button to your Facebook business page Direct clients to any page on your site, depending on your needs. For example, this is a great way to promote your memberships and packages . To add a custom link 'Book' button: Go to Booking Integrations in your site's dashboard. Click Connect under Facebook . Set up your button: Select Custom Link from the drop-down under Where do you want to link clients to? . Enter the link to the page you want to direct clients to. Click Continue . Review the link settings for the Facebook Business Manager, Facebook Page and Meta Pixel. Note: Visit the Meta Business Help Center for more information. (Optional) Enable the Automatic advanced matching toggle to increase the visibility of your business to users on Facebook. Click Continue . Click Next . Click Done . Frequently asked questions (FAQs) Here are some frequently asked questions about adding a 'Book' button to Facebook: Can I link my Facebook page to multiple Wix sites? No. You can only connect a Facebook page and an Instagram page to a single Wix site, not multiple sites. Can I update my 'Book' button links? You can disconnect or change the 'Book' button link at any time. Go to Booking Integrations in your site's dashboard. Click Manage under Facebook . Choose what you want to do: Edit the link: Update the relevant settings. Disconnect the button: Click Disconnect at the bottom left. Click Save . What happens if I delete a service linked to my 'Book' button on Facebook? When you delete the linked service, the 'Book' button no longer leads your clients anywhere. You see an error message in Bookings Integrations in your site's dashboard, but you can link the 'Book' button to another service or link. Can I link a course to my single service calendar 'Book' button? Single service calendar is not available for courses. Troubleshooting adding a 'book' button to Facebook Click from the list of common errors below, where it is not possible to add a 'book' button to Facebook. Your request is pending review. Your request is pending review. Assigning new Facebook Page admins can take up to 7 days to be approved. Learn more about the approval process Contact the admin of "Business Manager Name" for permission to connect this page. Contact the administrator of the Facebook page and request admin permission to connect this page to Wix Bookings. Learn more about admin permissions You need permission from the admin of "Ad account name" to connect this pixel. Contact the account admin for access. You need to request admin permissions from the Business Manager account to connect a pixel. Learn more about removing or changing permissions on Facebook ad accounts . "Page Name" is not connected to "Commerce Account Name". Please check your Commerce Manager settings Select the page associated with the "chosen" CMS. Go back and change the asset associated with that different CMS. Delete the CMS associated with the previous assets. Learn more about changing your Commerce manager settings . This is the primary page of "Business Name". Choose another page or review your Business Manager settings. You can resolve this error in one of two ways: Go back and select a different business. Go to Business Manager and remove the page as the primary page and then restart the flow from the beginning. Learn more about changing your primary page in the Business manager . Request permission from the admin of "Business Manager Name" to continue. You need to request admin permissions in Business Manager. Learn more about adding people to a business account and assigning a business asset . Contact the admin of "Business manager name" for permission to connect this page. You need to request permission from owner of the Business Manager account. Learn more about requesting access to a page in the Meta Business Manager . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Studio, Partners & Enterprise Wix Studio Studio Editor: Changing and Customizing the Background of a Section Design each section of your client's site with precision. Select a color, gradient, image, or video for the background to set the tone. You can also incorporate pattern overlays and scroll effects to enhance the visual appeal and create a more engaging experience. Tailor these elements to reflect your client's brand and vision while keeping user interaction in mind. Good to know: You can set the section's background color / gradient for each breakpoint to ensure it looks ideal on every device. To speed up the design process, we have created tons of ready-made and fully responsive sections under Sections in the Add Elements panel. Adding a color to the section background Pick any color for your section's background, whether it's one of your theme colors or a custom color. You can then set the opacity if you prefer a more subdued background. To change the background color of a section: Select the relevant section. Click the Open Inspector icon at the top right of the editor. Click the color box under Design . Depending on your preference, select a color: Theme colors: Choose one of your site colors . My colors: Choose an existing custom color. A new color: Click + Add to add a new color to the Color Picker. (Optional) Use the slider to increase or decrease the color's opacity. Adding a gradient to the section background The Studio Editor offers different types of gradients for your section's background: Radial, Linear or Conic gradient : Choose up to 8 colors and control the opacity of each individual color in these gradients. You can also adjust the angle (Linear), focal point (Radial) or both (Conic) to achieve the look you want. Fluid gradient : This gradient lets you create a mesh-like effect, blending as many colors as you need. You can control the opacity, size and spread of each individual color in this gradient. To add a gradient background to a section: Select the relevant section. Click the Open Inspector icon at the top right of the editor. Click the color box under Design . Depending on your preference, click below to learn how to create each gradient type: Add a Linear, Radial or Conic gradient (In the Color Picker) Click the Gradient icon . Choose the gradient type from the drop-down: Linear , Radial or Conic . Adjust the gradient and its colors by doing the following: (Linear and Conic) Change the angle: Click the current angle that appears on the gradient preview. Enter the desired angle. (Radial and Conic) Change the focal point: Click the current focal point appearing on the gradient preview. Hold and drag it to the desired location. Change an existing color: (On the colors bar under the preview) Click the color dot that you want to change. Click the color box. Select a color. You can choose one of your theme colors or any custom color you wish. Add more colors: (On the colors bar under the preview) Click on the desired location for your new color. Tip: As you hover over the colors bar, you'll notice your cursor changing to this icon . Select a color. You can choose one of your theme colors or any custom color you wish. (Optional) Drag the slider to change the color's opacity. Delete a color: (On the colors bar under the preview) Click the color dot that you want to remove. Click the Delete Color icon . Tip: Save the gradients you design so they're always available for future use. After designing your gradient, click + Add next to My color gradients . Add a Fluid gradient (In the Color Picker) Click the Fluid Gradient icon . Adjust the gradient and its colors by doing the following: Change an existing color: (On the gradient preview) Click the color dot that you want to change. Click the color box below the preview. Select a different color. You can choose one of your theme colors or any custom color you wish. Add more colors: (On the gradient preview) Click on the desired location for your new color. Tip: As you hover over the preview, you'll notice your cursor changing to this icon . Select a color. You can choose one of your theme colors or any custom color you wish. Adjust your new color: Drag the slider to change the color's opacity. Drag the slider under Size to change the amount of space this color takes up in the gradient. Drag the slider under Spread to set how much each color spreads across the gradient. Delete a color: (On the gradient preview) Click the color dot you want to remove. Click the Delete Color icon . Tip: Save the gradients you design so they're always available for future use. After designing your gradient, click + Add next to My fluid gradients . Adding an image to the section background Add an image to the section's background from the canvas or the Inspector panel. You can use your own uploaded images, choose a free image from Wix / Unsplash, or purchase a Shutterstock image. Once you've added an image, you can adjust the focal point so the relevant part is always displayed. Tip: You can add a color or gradient overlay on top of your image. Click the color box to select a color or gradient, then drag the slider to adjust the opacity of this layer. To add an image background to a page section: Open the relevant page in your editor . Choose what to do next: Apply image background directly on the canvas Add the relevant image to the page: Click Add Elements on the left side of the editor. Click Media . Choose one of the options: My Uploads: Select an image you have uploaded. Single Images: Add an image in the shape you want, then click Change Image to access the Media Manager. Tip: Click the Media from Wix tab to choose from thousands of professional photos and illustrations, free of charge. Drag and drop the image to the section to attach it. Click the image on the canvas. Click the Set image as background icon . Apply image background from the Inspector panel Select the relevant section. Click the Open Inspector icon at the top right of the editor. Click + Add image or video under Media . (In the Media Manager) Choose what to do next: Select or upload your own image. Click the Media from Wix / Unsplash tab to use one of our free images. Click the Shutterstock tab to purchase an image from Shutterstock. Click Change Background . Customize an existing image background Click the Open Inspector icon at the top right of your editor. Adjust the following settings under Media : Focal Point : Select the part of the image that should always be visible, even when the screen is resized. Opacity: Drag the slider to change the image's visibility. Fitting options: Click the drop-down to choose how this image should fit the section. (Optional) Click the Background Scroll Effects icon to choose a scroll effect (e.g. parallax). Updated a site from Editor X to Studio? If you've applied a parallax effect to a background image, it remains the same on Studio – unless you delete the effect or replace the image. In the Studio Editor, you can add a parallax effect to an image in any of the following ways: Set the image as the section background, then apply a background scroll effect on the section. Add the image to the section, then apply a scroll parallax animation on the image. Make sure to not apply any other animations to the image. Adding a video to the section background Add a video background to add a sense of movement to your section. You can choose the focal point of the video, change the playback speed and decide whether or not it plays in a loop. We have a whole library of free videos you can use for your background, but you can also use your own files or purchase a video from Shutterstock. Tip: You can add a color or gradient overlay on top of your video background. Click the color box to select a color or gradient, then drag the slider to adjust the opacity of this layer. To add a video background to a page section: Select the relevant section. Click the Open Inspector icon at the top right of the editor. Click + Add image or video under Media . (In the Media Manager) Choose what to do next: Select or upload your own video. Click the Media from Wix / Unsplash tab to use one of our free videos. Click the Shutterstock tab to purchase a video from Shutterstock. Click Change Background . (Optional) Customize your video background in the Inspector panel: Focal point: Click the Focal Point icon to select the area in the video that should always be visible, even when the screen is resized. Opacity: Drag the slider to change the video's visibility. Playback speed: Click the drop-down to select the speed (e.g. Normal, 0.25x, 1.25x). Play in a loop: Click the toggle to change the way the video is played: Enabled: The video plays in an infinite loop in the background. Disabled: The video only plays once to visitors, then stops. Want to see it live? Click the Play button on your video to see how it looks directly on the canvas. Adding a pattern overlay to the section background Apply an interesting pattern over your section's background. We have a variety of patterns to choose from, in different colors and sizes – browse through the list and click patterns you like to see how they blend with the background. To add a pattern overlay to the section background: Select the relevant section. Click the Open Inspector icon at the top right of the editor. Enable the Apply pattern overlay toggle under Background overlay . Browse through the available patterns. Click a pattern to add it as an overlay and see how it fits your background. Adding a scroll effect to the section background Background scroll effects add a sense of movement as visitors scroll up and down your client's site. There are tons of effects to choose from (e.g., Parallax, 3D, Zoom), all of which can make your client's content stand out. Note: The available scroll effects depend on the background type you have chosen for the section (i.e. color, image, etc.) To add a background scroll effect: Select the relevant section. Click the Open Inspector icon at the top right of the editor. Click the Animations and Effects tab . Click + Add under Scroll . Choose the desired effect from the list. (Optional) Click Adjust Animation at the bottom to tweak the effect's settings. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Managing your customers Wix Forms: Adding and Setting Up a Donation Form Having a donation form on your site allows you to connect with your charitable site visitors. Your visitors can help you support a cause by making a donation. Donations can be made on behalf of an organization, a specific individual, or anonymously. Note: This article refers to adding a donation form using old Wix Forms . In the new Wix Forms, you can add a donation field to any of your forms. Before you begin: Make sure you've connected your site to a payment method and purchased a premium plan . Step 1 | Add a donation form to your site Add a predefined donation form to your site, then drag and drop it to anywhere on your site. You can change the form fields and the design of your donation form anytime. To add a donation form: Go to your editor . Click Add Elements . Click Contact & Forms . Click Donation on the left. Click or drag any of the forms under Donation onto your site. Step 2 | Manage your donation fields After adding your donation form, customize the fields according to the information you want visitors to submit. You can add, edit or remove fields as needed. To manage your form fields: Add a new field: Click the form. Click Add New Field or click the Plus icon . Click the Add icon next to the field you want to add. Edit an existing field: Click the relevant field in your form. Click Edit Field . Edit the field using the available options: Click the Field title text box to add a title for the field name. Tip: Learn more about adding field titles to your form . Select the relevant option under Show initial text : None: No text appears in the field. Placeholder text: Add text to the field to help visitors understand what they should enter (e.g. "Add it here"). Remove a field: Click the relevant field in your form. Press "Delete" on your keyboard. Step 3 | Set up payments on your donation form Send your site visitors to checkout when they submit your donation form. You can suggest a donation amount by setting a default, or allow visitors to decide. To setup payments on your form: Click Donate . Click Settings . Choose what happens when a visitor submits a form: Show success message Display a success message. Edit the message settings: Enter the message you want to show. Set how long the message should show for. Go to site page or popup Direct visitors to another page on your site or a popup. Click the Link icon . Select the link destination on the left and enter the link details on the right. Click Done . Link to external URL Direct visitors to an external web address. Click the Link icon . Enter the URL on the right. Click Done . Show link to file download Allow visitors to download a file after submitting the form. Note: This is a Premium feature which requires a Premium plan . Click Upload file to choose the file your site visitors will download. Note: You can add doc & .docx, .xls & .xlsx, .ppt & .pptx, .odt, .odp and .pdf. You cannot upload password protected documents. Edit the download link text. 3. Scroll down to Accept Payments on Your Form . 4. Click Set Up Payment Form . 5. Click Get Started and set up the desired payment form type. Tip : Click here to set up your payment form type. Design Your Donation Form: Now that your Donation Form is set up, you can design it using one of the preset designs. You can also customize the design to match the look and feel of your site by clicking the Design icon . Learn More This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your media Adding & managing media Wix Media: Supported Media File Types and File Sizes Wix allows you to upload a wide range of media file types directly to your site, like images, video, audio, icons, vector art (SVG) and more. Note: We are always working to improve and expand the supported file types and sizes we offer. If you would like to upload other file types and larger file sizes, you can use the Wix File Share app. With the File Share app, you can upload files directly onto your site to share with your visitors. Read the app's file guidelines . There are also several other apps that you can try in the Wix App Market. Supported file types and sizes Select a media type below to learn more about the supported file types and file size recommendations and limits. Images Click an image type below to learn more about the supported files and size limits. Site images Supported files: JPG, PNG, GIF, JPEG, JPE, JFIF, BMP, HEIC, HEIF, TIFF, TIF, WEBP, AVIF, JPEG 2000 and RAW. The following JPEG 2000 file formats are supported: .jp2, .jpg2, .j2k, .jpf, .jpm, .j2c, .jpc, .jpx The following RAW file formats are supported: .arw, .srw, .nef, .cr2, .cr3, .crw, .rwl, .rw2, .raw, .raf, .pef, .orf, .mrw, .dng, .sr2, .srf, .kdc, .k25, .dcr, .x3f, .erf, .3fr Animated WEBP images are currently not supported and convert to static image. File size limits: Images: 50MB GIFs: 15MB Background images Supported files: JPG, PNG, GIF, JPEG, JPE, JFIF, BMP, HEIC, HEIF, TIFF, TIF, WEBP, and AVIF. File size: At least 3000 x 3000px Note: Images are automatically converted to AVIF format on your live site for better site performance. Learn more about optimizing site media . Videos Click a video type below to learn more about the supported files and size limits. Videos Supported files: AVI, MPEG, MPG, MPE, MP4, MKV, WebM, MOV, OGV, VOB, M4V, 3GP, DivX, XVID, MXF, WMV, M1V, FLV, M2TS File size limit: 4GB Recommended resolution 1920 x 1080px Background videos Supported files: AVI, MPEG, MPG, MPE, MP4, MKV, WebM, MOV, OGV, VOB, M4V, 3GP, DivX, XVID, MXF, WMV, M1V, FLV, M2TS File size limit: 4GB Recommended resolution 1920 x 1080px Note: We do our best to accommodate any aspect ratio that you upload. However, there is no guarantee that your video will look correct or play properly if you upload a particularly unusual aspect ratio, such as 19:321. Transparent videos Supported files: Apple Animation (MOV), Apple ProRes 4444 (MOV), PNG Sequence (MOV), GoPro Cineform (MOV), AVI uncompressed (AVI), vp6a Flash Video (FLV), vp8 & vp9 (+alpha) (WebM) File size limit: 4GB Wix Video Supported files: All popular video formats (Quicktime, AVI, MP4 etc.) File size limit: 15GB (per video) Learn more about supported files for Wix Video . Audio Click an audio type below to learn more about the supported files and size limits. Audio (Wix Audio Player) Supported files: MP3, WAV, FLAC, M4A, WMA, AAC, AIF and AIFF File size limit: 50MB. Number of channels: 1 (mono) or 2 (stereo) Wix Music Supported files: WAV, FLAC, M4A (Apple Lossless) & MP3. File size limit: 360MB Other Media Click a media type below to learn more about the supported files and size limits. Mobile-supported files Supported media files on mobile devices are images, videos, and documents. This applies for all Wix mobile apps (e.g. Wix app, Wix Studio app, and native mobile apps ). Supported MIME types for Android: Word documents (.doc, docx) PowerPoint presentations (.ppt, .pptx) Excel spreadsheets (.xls, .xlsx) Text files (all formats) PDFs Rich Text Format (RTF) files Image files (any format) Video files (any format) Audio files (MP3, WAV) Supported MIME types for iOS: Composite content Text files (including RTF) Image files Video files Audio files (MP3, WAV) Notes: Documents with the specified MIME types above are viewable after upload. Some formats, like EPUB, can be uploaded but are not viewable. The following formats are not available for selection or uploading: FB2, AZW3, MOBI. Vector art Supported files: SVG. Make sure the SVG files you upload don't contain embedded images (JPG, PNG, etc.). Check that the SVG files you upload contain visual content, otherwise, the upload will fail. File size limit: 250KB Icons Supported files: ICO File size limit: 25MB Archives Supported files: ZIP, RAR, TAR, TAR.GZ, GZ, GZIP, JAR, 7Z, FGZ and WEBARCHIVE File size limit: 4000MB Documents Supported files: MS Office: DOC, DOCX, DOCB, DOT, DOTX, XLS, XLSX, XLT, XLTX, PPT, PPTX, POT, POTX, PPS, PPSX Desktop Publishing: PDF, XPS, OXPS, PUB Data: CSV Text: TXT, RTF, JSON OpenOffice: ODT, OTT, ODS, OTS, ODP, OTP, ODG Apple iWork: PAGES, NUMBERS, KEY Contacts & Calendar: VCF, ICS, ICAL, ICALENDAR, IFB e-books: EPUB, MOBI Graphics: PSD, AI, INDD, FLA, EPS, XCF, CDR CAD: DWG GPS: GPX, KML, KMZ Code/Programming: IPYNB File size limit: 1000MB 3D Supported files: .gltf, .glb File size limit: 25MB FAQs Here are some common questions about supported media file types and sizes: I've uploaded a media file type that is supported but it's not working. Why? If you're having trouble uploading a supported media file, follow the troubleshooting steps in this article . Why can't I see my uploaded font in my editor after uploading it to my Media Manager? Fonts uploaded to the Media Manager are not accessible in your editor. If you want to use your own font, you must upload it to your editor directly and not the Media Manager. Why do the colors in my image look different after I upload it to the media manager? When images are uploaded to Wix, they are all transformed to sRGB color-space , so that they will look the same in all browsers. This conversion between color spaces can cause visual differences when the file is viewed from your device vs. when it's viewed on the live site. sRGB is used across the web, so this conversion is necessary for your images to display correctly across different displays and browsers. To avoid this issue, please make sure the color space for all images is sRGB. Is there a limit to the number of media files I can upload? Keep in mind when uploading media files that your site is subject to a storage limit . These limits can always be increased by upgrading your site . How do different image formats compare? When choosing an image format, it's important to consider the type of image you have and how you plan to use it. While there are many formats available, here are three commonly used ones: GIF is good for saving images with flat blocks of color such as logos or simple illustrations. JPEG is used to display photographs and other continuous-tone images, supporting CMYK, RGB and Grayscale color modes. PNG format supports RGB, Indexed Color, Grayscale, and Bitmap mode images, and preserves transparency. How can I create an image or logo with a transparent background? You can cut out the background of any image or logo using the Cut Out tool in the Photo Studio. Learn how to create a transparent background . Why am I unable to upload my SVG file? If you're unable to upload your SVG file, here are a few possible reasons: File size limits: We limit SVG file sizes to 250 KB to ensure optimal performance. If your SVG file exceeds this size, try simplifying the design or using an online SVG optimizer to reduce the file size without compromising quality. Embedded files: SVG files with embedded files, such as PNG or JPEG images, cannot be uploaded. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Need more help? Contacting Wix Customer Care Sharing Your Screen with Wix Customer Care Need extra help resolving an issue with Wix? The Google Chrome Remote Desktop tool lets a Wix Customer Care expert see your screen during a call or chat, making it easier to guide you step-by-step. It’s a secure, temporary way to tackle tricky problems, especially if instructions feel unclear or the issue is hard to explain. Here's how it works and how it keeps your privacy safe. Important: Sharing your screen with Wix Customer Care is not available in all locations. About the Google Chrome Remote Desktop extension The Google Chrome Remote Desktop extension is a tool Wix Customer Care experts use during chats or calls to help resolve your issue faster. Whether you're having trouble following instructions or describing unusual problems, screen sharing makes things clearer. This tool is just for viewing your screen—your expert will guide you to resolve the issue yourself, so you stay in control. Starting a screen-sharing session Follow these steps to set up screen sharing during your support call or chat. To start sharing your screen: Install the Google Chrome Remote Desktop extension: Go to Google Chrome Remote Desktop . Click Share my screen and download the extension to your browser: Mac: Follow the prompts to enable permissions and install the extension. Windows: Installation is automatic and doesn’t require extra steps. Share your access code with your Customer Care expert: Go to Google Chrome Remote Desktop . Click Share my screen . Click + Generate Code to create your unique access code. Share the access code with your expert. After your Customer Care expert enters the code on their end, click Share to give them access to your screen. Following the session process Once screen sharing starts, here’s what to expect: Guidance, not control: Your expert is there to guide you step by step. They won’t take control of your mouse or keyboard. Stay present: Stay at your computer for the entire session. If you need to step away, close the session to protect your privacy. No transactions or edits: For your security, experts won’t handle payments or make edits to your site while screen sharing. Ending the session and ensuring security When your session with Customer Care wraps up, your expert will explain the resolution and close the session. If needed, you can end the session yourself by clicking Stop Sharing . For added privacy, you can uninstall the Google Chrome Remote Desktop extension after the session. This ensures that the tool can’t be reused without your consent. Remember to share your screen only when necessary, close the session if you need to step away, and rest assured that your screen is only visible for the duration of the help session. Need help? Contact Wix Customer Care for expert assistance any time. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit