< Back Managing your media Adding & managing media Wix Media: Purchasing Shutterstock Images / Videos Purchase professional images and videos from Shutterstock for your site at a discounted rate, exclusively for Wix users. You can use your purchased Shutterstock media on any site in your Wix account. Important: You may use Shutterstock images only in accordance with the Shutterstock Terms of Use and Wix Terms of Use . Shutterstock images and videos are not sent to you via email and are not downloadable. Guidelines for Shutterstock media use Please read the following guidelines before adding Shutterstock media to your Wix site: Images are for digital use within Wix only and may not be used for printing. You may not use the image as a trademark for a business. You may not portray a person in a way that may be offensive, including: in connection with adult-oriented services or ads for dating services; in connection with political endorsements; with pornographic, defamatory, unlawful, offensive or immoral content; and as suffering from, or being treated for, a physical or mental ailment. You may only use the image in websites and content on Wix, and not with other website or content services. Purchasing Shutterstock media Purchase media from Shutterstock through your site's Media Manager. You can filter images / videos by category for easy browsing, or find media by typing keywords in the search bar. Once you submit your purchase, your media is automatically added to the Media Manager. Payments to Shutterstock are one-time only, meaning there are no recurring or subscription payments. Wix Editor Go to the editor . Click Media on the left side of the editor. Scroll down and click Show More under Shutterstock Images . Enter keywords in the search bar. Click the relevant drop-downs next to Filter by to refine your search. Click the image or video you want to purchase. Click Buy Image or Buy Video at the bottom right. Enter your payment details. Click Submit Purchase . Studio Editor Go to the editor . Click Media on the left side of the editor. Click Shutterstock on the left. (Optional) Click the relevant drop-downs next to Filter by to refine your search. Click the image or video you want to purchase. Click Buy Image or Buy Video at the bottom right. Enter your payment details. Click Submit Purchase . Dashboard Go to your site's dashboard . Type Media Manager in the search bar at the top and select Media Manager . Click Shutterstock on the left. Enter keywords in the search bar. Click the relevant drop-downs next to Filter by to refine your search. Click the image or video you want to purchase. Click Buy Image or Buy Video at the bottom right. Enter your payment details. Click Submit Purchase . Harmony Editor Go to your editor . Click the Wix dropdown at the top left of the editor. Select Media Manager . Click Shutterstock on the left. (Optional) Click the relevant drop-downs next to Filter by to refine your search. Click the image or video you want to purchase. Click Buy Image or Buy Video at the bottom right. Enter your payment details. Click Submit Purchase . Note: After submitting your purchase, your bank may require you to verify your identity . If you're experiencing any issues with the authentication process, contact your bank directly. Accessing your purchased media Once you have purchased a Shutterstock image, a new folder called Purchased is automatically created in Site Files in the Media Manager. You can access your Shutterstock image from the Purchased folder and add it to any site in your account. To access your purchased media: Go to your Media Manager . Click Site Files on the left side. Double-click the Purchased folder. Deleting a Shutterstock image When deleting a Shutterstock image, it moves to the Trash tab in your Media Manager. You can then delete it to permanently remove the image from your entire Wix account. It is not possible to retrieve a Shutterstock image after you delete it. To delete your media: Go to your Media Manager . Click Site Files on the left side. Double-click the Purchased folder. Hover over the relevant image and click the More Actions icon . Click Move to Trash . (Optional) Click Trash on the left to permanently delete the Shutterstock image: Hover over the relevant image and click the More Actions icon . Click Permanently Delete . Select the checkbox to confirm. Click Permanently Delete . FAQs Click a question below to learn more about purchasing Shutterstock media: Are Shutterstock images suitable for use as background images? Yes. All Shutterstock images are the same size with a high resolution of at least 1600 pixels, making them suitable to use as a background image on your site. I purchased Shutterstock media from a different site in my account. How can I access it? If you have purchased Shutterstock media from another site in your Wix account, you can access it in 2 ways: Importing media from one Wix site to another Adding media files to a board in your Media Manager Can I purchase Shutterstock media in bulk? No. You can only purchase one Shutterstock image / video at a time. Can I use Shutterstock credits with Wix? No. You can't use Shutterstock credits to buy Shutterstock media via Wix. Is Shutterstock media refundable? No. All Shutterstock media is non-refundable. I purchased the wrong media. Can I change it? No. You can't change purchased Shutterstock media. This is because Wix purchases the media from Shutterstock on your behalf, so all purchases are final. Where can I view my Shutterstock invoices? Your Shutterstock invoices are available to view on your Billing History page. Learn more about viewing your invoices Have more questions about Shutterstock? To learn more about purchasing and using images from Shutterstock, visit their website or contact page directly. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Building your community Site Members: Using Your Members Area as a Social Tool When using the Members Area with other social Wix apps (e.g. Blog, Groups), you unlock a community where members share info, create a profile, chat to others and more. Members can choose whether they want to be involved in your community or keep their activity private. Create a community around your site When you add a social Wix app (e.g. Blog, Groups), some features are automatically added to your Members Area so people can get to know each other. Each member gets a profile page to introduce themselves, as well as the option to follow other members' activity. Other Wix apps add their own pages too , such as My Orders or My Bookings. When signing up, members get a public profile to benefit from the social aspect of your site. Allow members to introduce themselves Give your site members their own personal profile, where they can express who they are to your online community. Members can customize their profile to show a description they wrote about themselves, images, videos and more. You can manage the information displayed on your members' profiles from your site's dashboard, including the fields that are displayed on the Profile page. If the Profile page isn't already part of your Members Area, you can add it directly from the Pages panel in your Editor . Create discussions The Members Area also works well with Wix Groups . It's the ideal place for forum members to interact and get to know a bit more about others – what they've liked, commented on, or discussed. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Connecting a business email Google Workspace: Setting Up a Domain Alias Note: Setting up a domain alias is subject to certain limitations . If you own multiple domains, you can set up an alias for your Google Workspace business email in your Google Workspace Admin console. If you use a secondary domain as a domain alias, then all users on your primary domain (the domain that you used when signing up for Google Workspace services) automatically receive a second email address with the alias domain. Tip: Adding a domain alias in Google Workspace is an option if you want to have another option for the business email domain name you purchased. For example, if you own both mylovelyshop.com and mylovelyonlineshop.com domain names, you can set up business emails for both. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Video: Changing the Layout of Your Wix Video Player With Wix Video's flexible layout options you can control the fine details of how your visitors view your content. To change the layout of Wix Video Player: Click the Wix Video player in your Editor. Click Settings . Click the Layout tab. Select a layout. Channel layouts: Compact: For minimalists. The compact player doesn't display thumbnails. Instead, they are contained within a menu icon. Grid : Organize your content into a stylish grid with multiple rows. Adjust the spacing, buttons and more. Classic: Great for easy navigation, the classic grid layout sets your main video at the top of the player, with thumbnails for the other videos in your channel below it. Strip: Your video becomes a block-element of your site design. This full-width player auto-adjusts for all screen sizes. Big Slider: Display all the videos in your channel across an easy-to-navigate, dynamic bar. Small Slider: This layout is a scaled-down version of the Big Slider, without any space between the thumbnails. One video layouts: Compact : For minimalists. Showcase your video with no frills. Strip : Your video becomes a block-element of your site design. This full-width player auto-adjusts for all screen sizes. Tips: Each layout displays information slightly differently. To take full control, learn more about player settings . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Studio, Partners & Enterprise Wix Studio Wix Studio: Getting Started with Wix Business Solutions and Apps Building sites for clients isn’t just about great design—it’s about providing the functionality they need for success. With Wix’s native solutions, you can create fully functional, launch-ready sites and customize everything to match your client’s unique needs. Pressed for time? Kickstart your project with a Wix Studio launch-ready template and customize it to match your client’s brand. Your go-to business solutions and apps Unlock powerful tools to build sites that deliver results—whether it’s online stores, scheduling systems, events or something more specific. With Wix’s native solutions and business tools, you can tailor every site to your client’s goals using customizable features and Wix’s open platform capabilities. Tip: If you’ve started with a template, some of the business solutions may have already been added to your site. You can customize and build upon them to fit your client's needs. eCommerce Build responsive online stores and empower your clients to sell anything, anywhere. Customize product pages for conversion-driven design, organize catalogs with dynamic categories, and optimize the checkout flow for a smooth customer experience. For advanced customizations, leverage Wix’s APIs to fine-tune every detail even further. Explore eCommerce or get started with Wix APIs . Bookings Set up an online scheduling system that keeps your client’s business running smoothly. Use built-in tools to efficiently manage bookings, payments, and staff. Customize services and schedules based on availability or preferences, create one-time or recurring pricing plans for services, and more. Events Create in-person or online events , customize event pages and invites, and design seating maps. Sell tickets or collect RSVPs, manage guest lists, and boost attendance with built-in marketing tools. Restaurants Build restaurant sites with a robust, built-in online ordering and reservation system . Design custom menus, manage orders, and engage customers with automated marketing campaigns, gift cards, loyalty programs, and more. Hotels Build hospitality websites with Wix Hotels by HotelRunner . Handle availability and reservations in one place, offer custom guest packages, and connect to leading platforms like Booking.com, Airbnb and Expedia to boost occupancy. Native mobile app Build fully-native mobile apps that integrate seamlessly with your client’s site or work as standalone solutions. Customize the look, layout, and features to match their needs, and get the app listed on the App Store and Google Play. Blog Boost SEO and build online communities by adding blogs to your clients' sites. Assign roles to multiple writers, use tags and categories to organize content, and monetize with subscription pricing plans and more. Community Build a community hub where your clients' site visitors can sign up, manage orders, and access exclusive content with a members area . Pair it with Wix social apps—like Groups to monetize and grow member communities, or Online Programs to create multi-step courses and track participant progress in real-time. Boost engagement with apps including Wix Comments for communication and File Share for seamless file-sharing within the community. Multilingual Help your clients expand globally, boost their reach, and improve search rankings across multiple regions. Translate sites into over 180 languages —manually or automatically—while maintaining a flawless design and ensuring content remains discoverable worldwide. Payments Safeguard your clients and their customers with a secure payment solution . Accept all major payment methods, including credit and debit cards, Apple Pay, and Google Pay. Customize payment options, including shipping, taxes, and installment plans, to meet the needs of businesses and customers alike. CRM Build a solid foundation for your clients to manage strong customer relationships with a complete CRM solution directly integrated into their site. From capturing leads and managing ongoing communications to automating workflows, Wix CRM features and tools streamline operations, turning visitors into loyal customers—all in one place. Pricing Plans Design custom pricing plans for your clients to sell memberships, packages, and subscriptions. Charge one-time or recurring payments for exclusive content or services, seamlessly integrate payment methods, and offer discounts to drive conversions. Looking for more? Explore 500+ apps in the Wix App Market and discover industry-specific solutions for every business need. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your media Using the Pro Gallery Wix Pro Gallery: Managing Your Gallery The Wix Pro Gallery allows you to showcase multimedia content all in one place. With this gallery, you can easily reorder gallery items and duplicate / copy galleries onto the same or different pages. We also make it easy for you to manage the social and interactive settings of your gallery, such as the heart and download icons. Downloading images from a gallery Allow visitors to download gallery items by enabling the Download toggle in the Settings tab. A download icon appears on each individual item upon hovering. Visitors can download your original images but not Free Wix media. To enable downloading of images in the Wix Pro Gallery: Go to your editor . Click the pro gallery element on your page. Click Settings . Click the Settings tab. Click the Download toggle to enable it. Note: The pro gallery has a built-in Right Click Protect feature on desktop, so it's not possible to save images added to your gallery with a right-click. Duplicating a gallery Save yourself time and duplicate your gallery onto the same page, or copy and paste it onto a different page of your site. The gallery's content and settings are carried over onto the duplicate. To duplicate a gallery: Go to your editor . Click the pro gallery element on your page. Right-click on the gallery and choose what you want to do: Duplicate a gallery on the same page: Click Duplicate . Drag the gallery to your preferred location. Copy and paste a gallery elsewhere: Click Copy . Navigate to the relevant page on your site. Right-click anywhere on the page and select Paste . Reordering items in a gallery You can change the order of the images, video or text in your gallery from the Organize Your Gallery window. To reorder your gallery items: Go to your editor . Click the pro gallery element on your page. Click Manage Media . Click and drag the gallery items into the order you want. Click Done . Tip : You can also sort the images alphabetically by image title or file name. Click the Arrange by icon and select an option. Adding a heart icon to gallery items Track how many "likes" your images and videos are getting by adding a heart icon to media items in your gallery. This is a great way to see how your site visitors are responding to your content. The heart icon and counter both appear on your live site when you hover over an image in your gallery. To add a heart icon to your pro gallery images and videos: Go to your editor . Click the pro gallery element on your page. Click Settings . Click the Settings tab. Enable the Heart icon . Select Show with counter to enable the "likes" counter. FAQs Click a question below to learn more about managing your gallery. Can I download all my gallery items at once? No. Currently, it is not possible to download all gallery items at once. If that is something you'd like to see in the future, you can vote for that feature . Can I track gallery items that have been liked or downloaded by my site visitors? Currently, it is not possible to track and analyze information on gallery items that have been liked or downloaded by your site visitors. If that is something you'd like to see in the future, you can vote for that feature . How can I prevent my images from being saved on a mobile device? It is not possible to prevent images from being saved on mobile devices where a browser's built-in features (such as long tap and save) are used for this purpose. The best way to protect images from being stolen is to add a watermark . Can Wix randomize the order of my gallery items? Currently, it is not possible to randomize the order of your gallery items in the Wix Pro Gallery. If this is a feature you would like to see in the future, vote for it here . Why is my heart counter not visible? Your heart counter may not be visible for any of the following reasons: You have not applied a hover overlay to your gallery: For the Heart icon to be visible, you must apply a hover overlay to your gallery . You can set the transparency to 0 if you don't want the overlay to be visible. If you choose a partial overlay, make sure to set its size to 40% or more. Your gallery is not wide enough: To ensure the heart icon and counter are visible, enlarge the gallery using the drag handles or stretch the gallery to full-width . Your files are too small: If your uploaded files are too small, upload larger files to make the pro gallery frame large enough to display the heart icon and counter. Will I be notified if a visitor likes one of my gallery items? Currently, it is not possible to get a notification when a visitor clicks "like" on one of your images or videos in the pro gallery. If that is something you'd like to see in the future, you can vote for that feature . What happens if I have several pro galleries on one of my site pages? It's likely that you will experience some performance issues if you have several pro galleries on one single page. Galleries are optimized to showcase multiple media files at once. We recommend having one gallery with several media items per page, as opposed to multiple galleries with less items. Having too many individual elements on a single page (even if the elements are identical) can affect site performance. Learn more about site performance . Why does my gallery change its layout on different devices? Your Wix Pro Gallery behaves responsively when you choose certain layouts and set it to Full Width , using the Stretch icon . In order to fill the full width on a device screen, the gallery may change the position and size of your gallery items and / or the number of items per row. How can I move my gallery to another page? To move your gallery to another page on your site, right-click the pro gallery element in your editor and click Copy . Then go to the relevant page, right-click anywhere on the page and click Paste . The gallery's content and settings are carried over onto the duplicate. Note: Currently, it is not possible to save your pro gallery to My Designs in the Wix Editor or as an asset in the Studio Editor. If this is something you'd like to see in the future, vote for that feature . Can I add filters or tags to my pro gallery? No. Currently, it is not possible to add filters or tags to your pro gallery in the Organize your gallery window to help you better organize your media. It is also not possible to display filters or tags on your gallery on your live site, to help users better navigate your gallery. If this is something you'd like to see in the future, vote for that feature . Can I make new media automatically appear at the beginning of the gallery? No. Currently, it is not possible to automatically arrange your gallery items by the date they were added. You can reorder gallery items manually with drag and drop, or sort them alphabetically by image title or file name . If this is something you would like to see in the future, vote for that feature . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Bookings: Adding and Managing Waitlists for Classes Waitlists help keep your classes full by allowing clients to join when spots open up. If a participant cancels or reschedules, clients on the waitlist are notified in order. You control how long each client has to book before the spot is offered to the next person. If no one claims the spot, it becomes available to the public. Note: Clients can only join a waitlist via a Wix mobile apps . This option isn't available on desktop. Allowing waitlists for class bookings To get started, enable waitlists for your class from your booking settings. Then, decide how many participants can join the waitlist and how long a spot remains open for a client before it's offered to the next person. Important: Clients can only join waitlists through a Wix mobile app (e.g. Spaces by Wix, your native mobile app). To enable this feature, you need to have an agenda widget on your mobile site. Clients cannot join waitlists through the services or upcoming sessions widgets on the website or desktop. Dashboard Go to Booking Policies in your site's dashboard. Click the relevant policy you want to edit. Scroll down to the Waitlist section. Click the checkbox next to Allow clients to join a waitlist for fully booked classes . Set the Maximum waitlist capacity . Click the An open spot will be held for drop-down and choose a booking time limit before the spot is offered to the next client on the waitlist. Click Save . Wix app Go to your site in the Wix app. Tap Manage at the bottom. Tap Booking Services , or tap Catalog and select Booking Services . Tap Settings at the top. Tap Booking Policies . Tap the More Actions icon next to the relevant policy. Tap Edit . Scroll down and tap the Allow clients to join a waitlist checkbox. Tap the Max. waitlist capacity field and enter the maximum number of clients you can have in the waitlist at one time. Tap the An open spot will be held for drop-down and choose a booking time limit before the spot is offered to the next client on the waitlist. Tap Save to confirm. Wix Studio app Go to your site in the Wix Studio app. Tap Manage . Tap Booking Services , or tap Catalog and select Booking Services . Tap Settings at the top. Tap Booking Policies . Tap the More Actions icon next to the relevant policy. Tap Edit . Scroll down and tap the Allow clients to join a waitlist checkbox. Tap the Max. waitlist capacity field and enter the maximum number of clients you can have in the waitlist at one time. Tap the An open spot will be held for drop-down and choose a booking time limit before the spot is offered to the next client on the waitlist. Tap Save to confirm. Managing your waitlist Manage your waitlist to keep sessions full and minimize wait times. You can manually add clients, move them into sessions (even fully booked ones), or remove them to free up space. This ensures open spots are filled quickly and efficiently. Dashboard Go to Booking Calendar in your site's dashboard. Click the relevant session in your calendar. Click Manage next to participants. Click the Waitlist tab at the top. Choose what you want to do next: Add a participant to the waitlist Click + Add to Waitlist at the top right. Choose what you want to do: Add an existing client: Enter the name of the client and select them from the list. Add a new client: Click the Name field. Select + Add Contact from the drop-down, enter the client's details and click Save . 6. Click Save . Add a participant in the waitlist to a session Hover over the client and click Add to Session . Edit the relevant details: Click the Payment drop-down under How do you want to charge your client? . Then select the relevant payment option: Charge with invoice: Email or print out the invoice for a client. Use client's plan: Use a client's pricing plan or membership package to pay for the session as soon as it is scheduled. Use client's plan later: Charge a client from their pricing plan or membership package through the Manage Participants page. Collect payment later: Charge a client from the Manage Participants or Orders page. Mark as paid: Select this option if the client has paid in-person for the session. (Optional) Notify your client that they've been moved from the waitlist to a session: Click the Notify via message checkbox to send an SMS or WhatsApp notification. Click the Notify via email checkbox to send an email. Click Save . Remove a participant from the waitlist Click the More Actions icon next to the relevant participant. Click Remove . Click Remove to confirm. Wix app Go to your site in the Wix app. Tap Manage at the bottom. Tap Booking Calendar . Tap Calendar . Tap to select the relevant session. Tap Manage Participants . Tap the Waitlist tab. Add a participant to the waitlist Tap the Add icon at the top right of the screen. Tap to select the relevant member. Tap Add Participant to confirm. Add a participant in the waitlist to a session Tap the relevant member to add to the session from the waitlist. Tap Add to session . (Optional) Tap Notify participant with an email to send an email to your client with the session details. (Optional) Tap Mark as checked in to check your client in for the session when you move them from the waitlist to the participants list. Tap Add Participant to confirm and notify the client that they have been added to the session. Remove a participant from the waitlist Tap the relevant member you wish to remove from the waitlist. Tap Remove from waitlist . Wix Studio app Go to your site in the Wix Studio app. Tap Manage . Tap Booking Calendar . Tap to select the relevant session. Tap Manage Participants . Tap the Waitlist tab. Add a participant to the waitlist Tap the Add icon at the top right of the screen. Note: If no one is on the waiting list, you can also tap Add to Waitlist . Tap to select the relevant member. Tap Add Participant to confirm. Add a participant in the waitlist to a session Tap the relevant member to add to the session from the waitlist. Tap Add to session . (Optional) Tap Notify participant with an email to send an email to your client with the session details. (Optional) Tap Mark as checked in to check your client in for the session when you move them from the waitlist to the participants list. Tap Add Participant to confirm and notify the client that they have been added to the session. Remove a participant from the waitlist Tap the relevant member you wish to remove from the waitlist. Tap Remove from waitlist . FAQs Click a question below to learn more. Can clients join waitlists on their desktop and mobile apps? Clients can only join a waitlist through a Wix mobile apps . If they try booking from your site, they'll be prompted to download the app. Can clients join waitlists without the agenda widget? No, clients need the agenda widget to join waitlists through one of the Wix mobile apps (e.g. Spaces by Wix, your own native app). Why can’t I select the message notification option when adding clients from the waitlist to a session? Make sure messaging notifications are enabled in your settings and verify that the client has a valid phone number with a country code. To enable SMS notifications for waitlist participants: Go to Booking Settings in your site's dashboard and select Notifications you send . Click the SMS tab. Toggle on Send clients an SMS confirmation when they book . To enable WhatsApp notifications for waitlist participants: Go to Booking Settings in your site's dashboard and select Notifications you send . Click the WhatsApp tab. Toggle on Send clients an WhatsApp confirmation when they book . Can I add a waitlist for appointment and courses? You can create waitlists for classes and appointments , but not for courses. If you'd like this feature, vote for it here . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Promoting your site Sending email marketing campaigns Email Marketing: Improving Your Email Sender Reputation If you're sending email marketing campaigns to a list of subscribers, you need to be aware of your email sender reputation. Your email credibility affects many factors, including the likelihood that your campaigns will get delivered. Understanding and building your sender reputation is a crucial aspect of email marketing best practices and compliance. What is email sender reputation? Email sender reputation is a score assigned to an organization by an Internet Service Provider (ISP) that establishes your email marketing trustworthiness. It is closely linked with your email deliverability : the higher your sender reputation score, the more chances your emails have of getting to a contact's inbox. If you have a low score, your emails are more likely to get caught in spam traps, bounce, or other not-so-nice things for your campaign. It's important to know that your sender reputation is something you can build over time. Following deliverability best practices as well as paying attention to what affects sender reputation and improving your campaign strategy can increase both your reputation and your score. How sender reputation is determined There are several factors that affect your business's email sender reputation score. Some of these factors include: The amount of emails you send Contacts who mark your emails as spam upon receiving them The number of recipients who have unsubscribed from your mailing list How often your emails hit spam traps or bounce back to sender Overall reader engagement, including email opens and any clicks to links within the email If your business is included on any mail blacklists Note: The ISP determines which of the above factors it takes into account as well as how harshly each one affects your score. Different ISPs may give your business different sender reputation scores. Why your sender reputation might be low Let's take a closer look at the specific reasons you might have a low sender reputation. Your list quality is poor: If you don't maintain your email list regularly, meaning you have subscriber addresses that are unknown, outdated, or no longer exist, your emails will bounce. This signals to ISPs that your email list isn't healthy. High rate of complaints and unsubscribes: The more complaints you receive the lower your sender reputation. The best way to avoid this is to ensure you're only sending emails to people who want to receive them at an appropriate time and frequency. Your emails are flagged as spam: If your email marketing campaign doesn't look legitimate, including your subject line, sender address, and content, subscribers may flag it as spam or it could fall in a spam trap. You are on a blacklist: A blacklist is a list of domains and computer IP addresses that have been reported as known sources of spam. The more your campaigns are flagged as spam, the more likely you may appear on a blacklist. No one engages with your emails: Low open rates, click rates, and replies can signal to ISPs that the value or credibility of your campaign is low. How to improve your sender reputation Remember that it's entirely possible to increase your sender reputation score over time. You're building trust online: the more you follow best practices and show that you're a credible source of email, the more ISPs, Mailbox providers, and your subscribers will be willing to trust your future correspondence. Here are some best practices to keep in mind: Send high quality content The seemingly most straightforward best practice is sometimes the hardest to follow: you should only be sending the most informative and relevant content to people who want to see it. The best way to increase subscriber engagement is to ensure your campaigns are tailored to their interests. This includes images, links, and more that speak to what they want to know more about. Keep a consistent email schedule Decide on an email frequency as part of your email marketing strategy and stick to it. There is no ideal email frequency to target. You know your business and subscribers best and should start with a 'less is more' approach. Then figure out an optimum email cadence (the timing and type of emails you send) that gets you consistent results. It's okay to experiment with different types and timing but once you've found what works stick to a consistent schedule so as not to frustrate subscribers. For example, you might send out promotional emails on a Friday and weekly newsletter on a Tuesday. Clean and maintain your subscriber list As mentioned above, if your subscriber list is full of unknown or outdated email addresses, every time you send out a campaign, you'll get hard or soft bounces, potentially fall into spam traps, and more that will ultimately lower your email sender reputation. You should regularly maintain your list and check for any addresses that you can remove. Make sure your campaign looks legitimate Follow best practices when it comes to what the structure of an email should be like, and what information should be there. Your subject line should be straightforward and not spammy, your company name and address should be clearly visible and all your content and images should be relevant. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Advanced features CMS CMS: Setting Up a Deferred Dataset A deferred dataset is a dataset that is set to load its connected content after the rest of the page loads. When an element is connected to a deferred dataset, the non-CMS-connected (static) content of the page loads first, and only after that does the CMS-connected content load. Learn more about datasets . Before you begin: Make sure to enable Dev Mode in order to set up a deferred dataset. Why use a deferred dataset? A dataset controls what content from your collection is displayed on your site using a specific element. Some elements, such as repeaters, allow you to display a large amount of content at once. However, depending on the size of the dataset, this may have an effect on your site's loading time. When a repeater is connected to a large dataset, it is known as a 'heavy repeater'. Using a deferred dataset can help improve the performance of a page with a such a repeater. What is a heavy repeater? We consider a repeater to be 'heavy' under these conditions: The repeater has more than 4 connected inner components that include images. The repeater is bound to a large collection that can potentially generate a large page displaying many repeater items. Important: All elements connected to the deferred dataset are rendered after the other elements on the page. The repeater is the most common case where the full benefit of the deferred dataset is seen. However, it is important to remember that if a piece of text, an image or any other element is also connected to the deferred dataset, these elements are rendered last along with the repeater. Limitations and important info Please note the following limitations to using a deferred dataset. You can set any regular dataset to be a deferred dataset. However, you cannot set a dynamic page dataset to be a deferred dataset. You can only set a dataset to be deferred if the dataset mode is set to 'Read' or 'Read & Write'. We highly recommend that you do NOT add a dataset filter that uses a deferred dataset as the value source. This would cause both datasets to render at the same time, therefore, the deferred dataset would not be deferred. If you have multiple datasets on a page, elements connected to the deferred dataset do not load until after the other elements that connect to the non-deferred datasets load. Important: Your content is not rendered on a server, therefore it is not indexed by any search engine. As a result, it will not be recognized in terms of SEO. A repeater connected to a deferred dataset can trigger layout jumping, so it is recommended to use the deferred dataset for a repeater outside the visible area of the page. This is an advanced feature and is not normally required. When used incorrectly, it can actually slow a page down. Please make sure you have a clear understanding of how it works before deciding to use it. Setting up a deferred dataset Go to your editor and navigate to the relevant page. Go to the relevant dataset settings: Click CMS on the left. Click Manage Page Connections . Click the More Actions icon next to the relevant dataset and select Dataset settings . Click the checkbox next to Fetch after the page loads under Performance . Publish your site when you're ready for the changes to go live. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Need more help? Known Issues Some App Widgets Displayed With Desktop Layout on Harmony Mobile Editor This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Pricing Plans: Customizing the Mobile View of the Pricing Plans Page Customize the way your pricing plans appear on mobile to ensure a great experience for clients, no matter what device they're using. Choose what information is necessary to display, change the text size and adjust the layout of the Pricing Plans page so it fits smaller screens. Additionally, you have the flexibility to change how the available pricing plans show up on a page. This can come in handy when you want to spotlight any special deals or offers. Important: In the Wix Editor, the desktop and mobile versions of a site represent different viewing modes of the same site; they are not separate sites. Changes to a desktop site affect the mobile-friendly site, while changes to a mobile site do not affect the desktop site. Adjusting the layout of your pricing plans Make it as easy as possible for people to choose the right plan by customizing the layout of the Pricing Plans page on a mobile site. You can change the alignment and spacing between elements on the page so it's easy to read on smaller screens. Wix Editor Go to your editor . Click the Switch to Mobile icon  at the top of the editor. Go to your Plans & Pricing page: Click Pages & Menu on the left side of the editor. Click your Plans & Pricing page. Click the Pricing Plans element on the page. Click Settings . Click Layout . Customize the layout using the following options: Page Text Layout: Choose your alignment preference for your title, subtitle and disclaimer. Plan Card Spacing : Use the slider to set the amount of space between elements on your plan cards. Plan Description Layout: Set your plan description alignment. Benefits Layout : Choose your alignment and line spacing for your plan benefits. Studio Editor Go to your editor . Click the Switch to Tablet / Mobile icon  at the top of the editor. Go to your Plans & Pricing page: Click Pages on the left side of the editor. Click your Plans & Pricing page. Click the Pricing Plans element on the page. Click Settings . Click Layout . Customize the layout using the following options: Page text layout: Choose your alignment preference for your title, subtitle and disclaimer. Plan card spacing : Use the slider to set the amount of space between elements on your plan cards. Plan info layout: Set your plan description alignment. Benefits layout : Choose your alignment and line spacing for your plan benefits. Wix Harmony Editor Go to your editor . Click the Mobile icon at the top right of the page. Go to your Plans & Pricing page: Click the Page dropdown at the top left of the page. (In the Site Pages panel) Select the Plans & Pricing page under Pricing Plans Pages . Click the Pricing Plans List element on your page. Click the Settings icon on the action bar. Click Layout . Customize the layout using the following options: Page text layout: Choose your alignment preference for your title, subtitle and disclaimer. Plan card padding : Use the slider to set the amount of space between elements on your plan cards. Plan info layout: Set your plan description alignment. Benefits layout : Choose your alignment and line spacing for your plan benefits. Choosing what to display on your pricing plans Choose what details you want to display about each of the available plans on mobile. You can show or hide information like plan names, taglines and benefits. Wix Editor Go to your editor . Click the Switch to Mobile icon  at the top of the editor. Go to your Plans & Pricing page: Click Pages & Menu on the left side of the editor. Click your Plans & Pricing page. Click the Pricing plans element on the page. Click Settings . Click Display . Customize the display using the following options: What would you like to show?: Choose which information to display about your pricing plans: page title, page subtitle, plan name, plan tagline and plan benefits. Show disclaimer: Enable this toggle to display any relevant terms and conditions for clients to view before they purchase a plan. Tip: You can enter your text in the Disclaimer text field on desktop only. Studio Editor Go to your editor . Click the Switch to Tablet / Mobile icon  at the top of the editor. Go to your Plans & Pricing page: Click Pages on the left side of the editor. Click your Plans & Pricing page. Click the Pricing plans element on the page. Click Settings . Click Display . Customize the display using the following options: What would you like to show?: Choose which information to display about your pricing plans: page title, page subtitle, plan name, plan tagline and plan benefits. Click the Show highlighted plan drop-down and select the plan you want to appear as the first plan on your mobile site. Show disclaimer: Enable this toggle to display any relevant terms and conditions for clients to view before they purchase a plan. Enter your text in the Disclaimer text field. Wix Harmony Editor Go to your editor . Click the Mobile icon at the top right of the page. Go to your Plans & Pricing page: Click the Page dropdown at the top left of the page. (In the Site Pages panel) Select the Plans & Pricing page under Pricing Plans Pages . Click the Pricing Plans List element on your page. Click the Settings icon on the action bar. Click Highlighted plan . Customize the display using the following options: Highlight a plan: Click the toggle to decide whether a plan is highlighted: Enabled: One of your plans is highlighted and you can customize it: Select a plan: Click the drop-down and select the plan you want to highlight. Show ribbon: Click the toggle to show or hide a ribbon on the highlighted plan. Ribbon: Enter the text that appears on the ribbon, for example “Best value”. Disabled: No plan is highlighted. To add a disclaimer: Click the Pricing Plans List element on your page. Click the Display elements icon on the action bar. Select the checkbox by Disclaimer . Resizing the text on your pricing plans Customize the Pricing Plans page design so everything is easy to read and the benefits of each plan are clear. Use the sliders to adjust the proportions of all the elements on your Pricing Plans mobile site. Wix Editor Go to your editor . Click the Switch to Mobile icon  at the top of the editor. Go to your Plans & Pricing page: Click Pages & Menu on the left side of the editor. Click your Plans & Pricing page. Click the Pricing Plans element on the page. Click Settings . Click Design. Use the sliders under Text Size to resize different text elements on the page (e.g. the plan's title, price, benefits, etc.) Studio Editor Go to your editor . Click the Switch to Tablet / Mobile icon  at the top of the editor. Go to your Plans & Pricing page: Click Pages on the left side of the editor. Click your Plans & Pricing page. Click the Pricing Plans element on the page. Click Settings . Click Design. Choose what you want to customize: Background and border: Set the background colors and opacity of your plans. Click the Highlighted tab to set the background & opacity of your highlighted plan. Text: Select a font and color for each of the text options. Click the Highlighted tab to customize the text options of your highlighted plan. Button: Select a button style and then customize it using the available options. Click the Highlighted tab to customize the button colors of your highlighted plan. Ribbon: Customize how the 'Best Value' ribbon looks on your highlighted plan. Tip: Click the Text tab to change the name of what appears on the ribbon. Wix Harmony Editor Go to your editor . Click the Mobile icon at the top right of the page. Go to your Plans & Pricing page: Click the Page dropdown at the top left of the page. (In the Site Pages panel) Select the Plans & Pricing page under Pricing Plans Pages . Click the Pricing Plans List element on your page. Click the Settings icon on the action bar. Click Design . Choose what you want to customize: Background and border: Set the background colors and opacity of your plans. Click the Highlighted tab to set the background & opacity of your highlighted plan. Text: Select a font and color for each of the text options. Click the Highlighted tab to customize the text options of your highlighted plan. Button: Select a button style and then customize it using the available options. Click the Highlighted tab to customize the button colors of your highlighted plan. Ribbon: Customize how the ribbon looks on your highlighted plan. Reordering your pricing plans Reorder your pricing plans so that they appear in the order you want on your mobile site. Wix Editor Note: If you want to change the order of your plans on your mobile site, you need to do it from the desktop view in the Wix Editor by following the steps below. There are additional customization options limited to desktop , like modifying text and Add-Ons. Go to your editor . Go to your Plans & Pricing page: Click Pages & Menu on the left side of the editor. Click your Plans & Pricing page. Click the Plans & Pricing element on your page. Click Settings . Click the Plans tab then click the Reorder plans tab. Drag and drop the plans into position. Tip: To see these changes, Click the Switch to Mobile icon  at the top of the Editor. Studio Editor Go to your editor . Click the Switch to Tablet / Mobile icon  at the top of the editor. Go to your Plans & Pricing page: Click Pages on the left side of the editor. Click your Plans & Pricing page. Click the Plans & Pricing element on your page. Click Settings . Click the Plans tab then click the Reorder plans tab. Drag and drop the plans into position. Wix Harmony Editor Go to your editor . Click the Mobile icon at the top right of the page. Go to your Plans & Pricing page: Click the Page dropdown at the top left of the page. (In the Site Pages panel) Select the Plans & Pricing page under Pricing Plans Pages . Click the Pricing Plans List element on your page. Click the Settings icon on the action bar. Click the Plans tab then click the Reorder plans tab. Drag and drop the plans into position. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Accepting payments on your site Wix POS Register: Customizing Printed Receipts Important: This article is about the Wix POS Register for brick & mortar businesses. For info on using POS on a mobile device , click here . Print customer receipts using your Receipt Printer. You can customize your receipt and decide what information you want to display. Customizing your receipt Open the POS tablet. Tap the Menu icon at the bottom left. Tap Settings . Tap Receipt on the left menu. Tap Customize Your Receipt . Add any of the following to your receipt: Note: When you're finished customizing your receipt, tap Save at the top right. Business name and website address Enter your business's name under Business Name . Add your site's URL under Website . Logo If you have not already done so, first go to your site's Editor and upload your logo image . Tip: Your logo appears in grayscale on the receipt. Tap Add Images . Select your logo from the Media Manager. Tap Choose . Employee name Click the Employee name toggle to enable or disable it. Enabled: The receipt displays the name of the team member logged into the POS (e.g. Sold by Julie Kennedy). (Optional) You can edit the "Sold by" text. Disabled: No employee name appears on the receipt. Address Click the Address toggle to enable or disable it. Enabled: Enter your business address. Disabled: No address appears on the receipt. Return policy A clear return policy on your receipt helps prevent disputes with your customers. Click the Return Policy toggle to enable or disable it. Enabled: Enter the policy. Disabled: No policy appears on the receipt. Custom text Add custom text that appears at the bottom of your receipt. You can use this space to add a friendly message or invite customers to come back. Click the Custom Text toggle to enable or disable it. Enabled: Enter a message (e.g. Thank you for your purchase). Disabled: No message appears on the receipt. FAQs Click a question below to learn more about customizing printed receipts. How can I check my customizations? You can view a preview of a sample receipt on the right of the screen. Alternatively, you can tap Print Test Receipt to print a receipt using your receipt printer. Can I also send receipts by text message? Yes. Just tap the Enable text receipts toggle in the Receipt tab to enable this option. Then, when you complete a sale, you'll see the option to send a text receipt. Can I also print gift receipts? Yes. Go to the Receipt tab and tap the Enable gift receipts on the Thank You page toggle to enable it. When you complete a sale, you'll see the option to print a gift receipt (a receipt that doesn't display the order price). This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit