< Back Promoting your site Sending email marketing campaigns Email Marketing: Understanding Your Email Marketing Statistics Stay on top of your Email Marketing efforts by keeping track of your campaign statistics. With this valuable information at your fingertips, you'll have the insights you need to craft effective and engaging campaigns in the future. Accessing your campaign statistics From the Email Marketing tab in your site's dashboard, you can get a comprehensive view of your delivery, traffic, and device data, allowing you to see exactly how your audience is responding to your campaigns. To access your campaign statistics: Go to Email Marketing in your site's dashboard. Click the Check Stats icon on any published campaign. Click the relevant tab at the top: Email statistics , Email recipients or Social statistics . Understanding your email statistics In the email statistics tab, you can find detailed information on your delivery, traffic, and device data. This gives you valuable insights into the performance of your campaign. Note: Email statistics update every 3 hours, so you can track the progress of your campaigns and make informed decisions about future efforts. Click below to learn more. Delivery statistics Your delivery statistics data provides valuable information about how your contacts responded to your emails, including the number of emails that were delivered, opened, clicked, bounced, and reported as spam so that you can make informed decisions about your future email marketing efforts. Delivered: The delivered metric refers to the number of emails that were successfully received by your contacts. If your Delivered rate is low, you may want to clean up your mailing list to increase deliverability. Opened: The opened metric refers to the number of delivered emails that were opened by your contacts. This information provides insight into the effectiveness of your subject line and the level of interest your email generated. Important: Learn more about the discrepancies that will impact email Opened statistics below. Clicked: The clicked metric refers to the number of recipients who clicked a link within your email. This is an important indicator of how well your call-to-action resonated with your contacts. Bounced: The bounced metric refers to the number of emails that could not be delivered. It's important to regularly monitor your bounced emails and take steps to address any issues that may be affecting your delivery rates. Spam Complaints: The spam complaints metric refers to the number of recipients who reported your email as spam. It's important to always follow best practices for email marketing to reduce the risk of your emails being marked as spam . Traffic Your traffic data provides valuable insights into how your email campaigns are driving interactions with your site. By tracking your unique visitors and site sessions, you can better understand the impact of your emails on your audience and make informed decisions about your future email marketing efforts. Unique Visitors : A unique visitor is defined as an email recipient who interacts with your site after viewing your campaign email. This means that a person's actions can only be counted once even if they visit your site multiple times. Site Sessions: A site session starts when an email recipient visits your site after viewing your campaign email and ends after 30 minutes of inactivity. Each time a new session is started, it's counted in your traffic data. Sales If any orders are placed on your site, you'll notice a new Sales section in your statistics, providing the following information. Total Orders: Orders include all purchases, such as store orders, bookings, and any other transactions made on your site, regardless of their payment status (unpaid, canceled, refunded, etc.). Total Sales: Sales reflect the overall revenue generated from all sales, for both online and manual payments. This is before any deductions for refunds, shipping fees, or other charges. Unique clicks by device Unique clicks by device data provides insights into how your email recipients access your site. This data can help you optimize your site for your audience and improve their browsing experience. Learn more about creating a mobile friendly site . Top links clicked Top links clicked data shows the number of unique clicks each link in your campaign email received. This information can provide insights on how to optimize your email campaigns and keep your audience interested. Tip: For more insights and detailed marketing reports, visit Wix Analytics . Understanding your email recipients In the email recipients tab, you can see the list of contacts your campaign was sent to. You can filter this list by any statistic including 2 additional filters, Not Opened and Not Sent. Not Sent: The list of recipients that were not sent to if sampling to a new client list is not passed. Not Opened: The list of recipients who did not open your campaign. Tip: Click Download at the top right of any filtered list to export the list. Understanding your social statistics In the social statistics tab, you can see how people engage with your campaign on social media. The data includes the total views and clicks on your campaign on social media platforms, clicks on the campaign URL , and any time 'View in a browser' was clicked in the email campaign. Click below to learn more. Web and social statistics This section provides valuable insight into how your email campaigns are being received on social media. By tracking both views and clicks on your campaign, you can better understand the impact of your campaign. Total views: The total number of web and social campaign views. Total clicks: The total number of clicks on web and social campaigns. Note: Total views and total clicks are non-unique, meaning a person's actions can be counted more than once. Top links clicked This shows the number of unique clicks each link in your campaign email received. This information can provide insights on how to optimize your email campaigns and keep your audience interested. Tip: For more insights and detailed marketing reports, visit Wix Analytics . Want to continue the progress of your campaign? Share your campaign URL on social media. You can share the campaign on social media from this panel or copy the link. Discrepancies in your statistics It may take some time for recipients to read your email campaign, and for the information to update accordingly in your email marketing dashboard and statistics. Click an issue below to learn more: Campaign statistics show that all emails have been opened in less than 24 hours This could be happening due to an Apple Mail Privacy Protection update. Globally, around 40% of emails are viewed using Apple Mail on Apple mobile and desktop devices. With iOS 15, Apple device owners who have set up the Apple Mail app receive a prompt to choose "Protect Mail activity" or "Don't protect Mail activity". When Apple device owners choose “Protect Mail activity”, the Apple Mail app downloads emails received when the app is opened. For a marketing email, this automatic download is counted in campaign statistics as an email being opened. These false positive results increase the following statistics: Opened email Open rate Recipients who opened your campaign Recipients that did not open your email statistics Tip: Track your campaigns success by reviewing your Total Clicked statistics. Your statistics generally don't seem updated after sending an email campaign. Make sure to wait more than 24 hours, as it may take some time for recipients to read and engage with your email campaign. If your statistics don't seem accurate after those 24 hours, it's helpful to prepare the following information before seeking assistance: The URL of the email campaign The date you sent the newsletter The number of contacts you sent to The names of contact groups you sent to A few examples of email addresses you've sent to Describe what is inaccurate about your statistics This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Using the Wix Harmony Editor Adding and customizing elements Wix Harmony Editor: Embedding a Link or HTML Code Show content from other platforms right on your site by embedding a code snippet or URL. Use it to bring in helpful widgets like a countdown timer or a weather forecast, or display content from another site directly on your page — so everything your visitors need is in one place. Embedding code or a site Head over to the Add Elements panel to add a new embed to your site. Choose whether you want to embed a code snippet or display content from an external URL, then set it up as needed. Important: Make sure to read our guidelines before embedding your code or link. To add an embed: Go to your editor . Click + Add at the top left of the editor. Select Elements . Hover over the More Options icon , then scroll down and click Embed . Drag the Embed code or Embed a site element onto the page. Click the Settings icon on the action bar. Set up the link or code you'd like to embed: Embed code Embed code for a social media button, a weather widget or any other custom element that comes to mind. For example, you can embed a YouTube subscribe button so visitors can subscribe to your channel directly from your site. Set up the code you want to embed using the available settings: Enter HTML embed code: Paste your HTML code into the text box. Accessible name: Add a short and unique description for the code you're embedding so it's accessible to visitors using assistive technology. It won’t be visible on your site. Cookies and similar technologies set by your code: Select the correct category for the code you're embedding (e.g. essential, third-party data, advertising etc.) Note: We cannot provide support for external codes that were not created or tested with Wix. If you are experiencing an issue with your code snippet, please contact the provider directly. Embed a site Display an external page from another site by embedding it directly on your site. Use this to add live feeds, online tools, or display web pages alongside your own content. Set up the link you want to embed using the available settings: Link: Enter the URL you'd like to show on your site. Make sure the address starts with HTTPS (HTTP sites won't be displayed). Accessible name: Add a short and unique description for the link you're embedding so it's accessible to visitors using assistive technology. It won’t be visible on your site. Cookies and similar technologies set by your code: Select the correct category for the link you're embedding (e.g. essential, third-party data, advertising etc.) Note: Some sites have security policies that forbid them from being embedded on external platforms. These sites might not appear in the editor or your live site. Adjusting the sizing of the displayed content When you add embed code from another service, it often includes fixed width and height values in pixels, just like in the example below. If your iFrame container is smaller than those values, part of your content may get cut off on the page. For a smoother fit, replace the pixel values with percentages set to 100%. This way, your embedded content automatically resizes to match the space you give it. Guidelines Before embedding your code or link into the iFrame, we recommend reading the following guidelines. Code Always make sure the code you are embedding is up to date and HTML5 compatible. Most browsers don't display pages and scripts properly if they were written using older versions of HTML. HTML code contains the core elements of the page, but the design settings and other complex functionalities are usually stored separately. Therefore, some elements may not function or look the same if the relevant elements aren’t included as a reference within the HTML code, for example the CSS and JS files. Link If you are not sure how to use the target attribute, read about it here or contact the code creator. Make sure that your link contains HTTPS , not HTTP , or it will not be displayed on your live site. Troubleshooting your embed Encountered issues while embedding your code or link? Click an issue below to learn more about it and get troubleshooting steps. Important: We cannot provide support for external code that was not created or tested by Wix. If the below steps do not resolve the issue with your code snippet, please contact the provider directly. The content in my embed looks cropped This might happen when your iFrame is too small for the content. If a different height and width are defined in the widget's code, it affects the way your content looks in the iFrame. When the iFrame is too small, a scrollbar is automatically added so visitors can see the rest of the widget; Scrollbars tend to overlap other elements, so make sure your iFrame is big enough to display all the content without scrollbars. To solve this issue, adjust the size of the iFrame by dragging the handles around the element. Elements don't look / function as they should HTML code contains the core elements of a page, but the design settings and other complex functionalities are usually stored separately. Therefore, some elements may not function or look the same if the relevant elements aren’t included as a reference within the HTML code, for example the CSS and JS files. The links in my iFrame are not working In most cases, links don't work if they're set to open in a new tab or window. Check the code you entered to see if that's the issue. If unsure, contact the third-party provider who wrote the code. The content in my iFrame is not responsive to different screen sizes The iFrame itself is not responsive. This might make your widget not responsive to different screen sizes, even if it's defined in the code. My iFrame isn't displaying the website Some sites have security policies that forbid them from being embedded on external platforms (such as Wix). These sites might not appear in the Editor and / or your live site after you paste the link into the HTML element. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Billing & premium subscriptions Managing your subscriptions Removing a Domain in Order to Close Your Wix Account It is not possible to close your Wix account if it contains a registered domain. To proceed with closing your account, ensure that there are no registered domains within it. You can keep your domain by transferring it to another Wix account or away from Wix entirely. Alternatively, you can turn off auto-renewal and wait for the domain to expire. Important: If you choose to cancel your Wix domain subscription (turn off auto-renewal), you must wait until the domain expires and is out of the redemption period before closing your account. This process can take up to 80 days. Learn more about domain redemption periods . Removing a domain purchased from Wix You can remove a Wix domain from your account in two ways: Transfer your domain: You can keep your domain by either transferring it to another Wix account , or transferring it away from Wix to another domain host. Once the domain is transferred, you can close your account. Cancel your domain: If you no longer need your domain, turn off auto-renewal and wait for the domain to expire. Once the domain is released from the registry, you can close your account. Learn more about canceling your Wix domain . Removing a domain purchased from another host You can remove a domain purchased from another domain host which is connected to your Wix account. Your domain settings will no longer be managed by Wix. You can manage DNS settings with the domain host you purchased your domain from. Learn how to remove a domain from your Wix account . FAQs Click a question below to learn more about domains. What is a registered domain? A registered domain is any domain whose URL name is still live in the ICANN registry. This includes any unassigned domains in your account which are still live on the domain registry. Do I need to remove unassigned domains before I can close my Wix account? Yes. You need to remove any registered domains from your account. This includes unassigned domains, which are domains which you are associated with your account, but not currently assigned to a specific site within your account. How do I transfer a .co.uk domain away from my Wix account? To transfer a .co.uk Wix domain away from Wix, you must submit a special request . Wix domains with a .co.uk suffix require a change of the TAG Name in order to transfer them away from Wix. How long after a domain expires will it become available in the domain registry again? Domains are usually released from the registry about 70-80 days after their expiration date. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Promoting your site Running campaigns and paid ads Hopp by Wix: Getting Started Create your own little slice of the internet with a link in bio page or mini site. Make it easier for your audience to browse through your links, coupons, blog posts, and more showcased all on one page. Customize it to match your brand's needs and publish it on all your social media accounts. Getting started with a link in bio page Go to hopp.co to get started. Click Get Started for Free at the top right to create a new account. Tip: Click Log In to sign in with an existing Wix account. Click Link in Bio . Click the tabs on the left to customize your link in bio's pages, navigation, social links, design, and settings. Click Publish at the top right of the link in bio editor once you're ready to go live. What's next? Share your link in bio using a direct link, on social media, or add it to the bio on your social pages. FAQs Click a question below to learn more about your link in bio page. How can I add my link in bio page to Instagram? Once you have created your link in bio page, copy the URL and add it to your Instagram bio. Your audience will be able to click the link and access all your link in bio content right from your profile. Learn more about updating your Instagram bio . How can I add my link in bio page to TikTok? Copy the URL of your link in bio page and add it to your TikTok bio. Your followers can click the link and access all your link in bio content right from your profile. Note: You must have at least 1,000 TikTok followers to edit your bio. For further assistance, contact TikTok support . What type of content can I add to my search box? You can add any content you would like your audience to search for. You can link to products, services, or events you want to promote, plus any external links (e.g., Instagram Reels, TikToks). Learn more about customizing your search box . Is it possible to connect payment methods to my account for my link in bio page? Yes. You can connect various payment methods to collect payment from your Link in Bio page. Go to hopp.co and log in. Click Sales on the left. Click Connect Payments . Select your business location. Connect the payment method(s) of your choice. Tip : Click the See More Payment Options link for a wide range of other payment options. I want to delete my link in bio page and close my Hopp account, but I can't find where to do it? Currently, Hopp page deletion must be completed with the help of Customer Care . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Accepting payments on your site Wix Checking: Setting Up Your Account Wix Checking is currently only available to select users in the U.S. If you live in the U.S and your business was formed in the U.S, but you don’t have access to apply for Wix Checking, contact Customer Care . Wix Checking may also be referred to as Wix Balance. Wix Checking lets you integrate a bank account directly into your business, allowing you to access your Wix Payments earnings immediately after a sale. This helps you manage your business finances efficiently with no transfer fees and no minimum balance requirements. For example, if you run an online store, you can see your cash flow in real-time and make quick decisions about inventory purchases or marketing campaigns. Setting up your Wix Checking account Setting up your Wix Checking account is the first step to managing your business finances directly from your Wix dashboard. To set up your Wix Checking account: Go to Business Checking in your site's dashboard. Click Open Account . Enter the last 4 digits of your SSN and click Continue . Enable 2-step verification by entering your phone number and click Continue . Click Import My Info . Review the following information and click Continue : Business info Business name on your card Name on your card Where to send the card Tip: Start spend ing online right away with you r card details, even before your physical card arrives. Full card details will be viewable as soon as you open your account. Read and accept the terms and conditions and click Open Account . FAQs Click a question to learn more about your Wix Checking account. How do I activate my Wix Visa business debit card? Once you receive your physical card, follow the activation instructions included with it . However, you can start using your card details right away from your Wix dashboard as soon as you open your account by adding the card to Apple Pay or Google Pay. How can I track my expenses with Wix Checking? You can track your expenses directly from your Wix dashboard. Every transaction made with your Wix Visa business debit card is recorded, making it easy to monitor your spending and manage your finances. Note : Click on a transaction in your dashboard to see all related information. Wix is not a bank. Banking products and services are provided by Lincoln Savings Bank, Member FDIC. The Wix Visa Debit Card is issued by Lincoln Savings Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa debit cards are accepted. Wix is not FDIC insured. FDIC insurance only covers the failure of a covered bank. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Accepting payments on your site Wix POS Register: Updating and Troubleshooting Your Card Reader Card readers are a payment collection method that can be paired with the Wix POS Register solution for brick-and-mortar businesses. Go over the sections below for instructions on how to troubleshoot the device you own, or keep its firmware up to date. Tip: To charge any of the card readers, plug them into a wall outlet, not the POS tablet. Updating your card reader firmware Check for firmware updates from time to time and install them when they are available to keep your card reader functioning optimally. Important: The Wix POS Go card reader cannot be manually updated. Instead, it will update automatically whenever an update is available. Updating firmware using your POS tablet Open the POS tablet. Tap the Menu icon at the bottom left. Tap Settings . Select Manage Hardware . Tap Manage Card Reader . Tap Check for Update next to the Reader Firmware Version . Follow the on-screen instructions to complete the update. Updating firmware in the app Go to your site in the Wix App. Tap Manage at the bottom. Tap Point of Sale under Get Paid . Tap the More Actions icon on the top right. Select Card Reader Settings . Tap Check for Update next to Firmware Version . Tap Install Update . Performing troubleshooting steps Check which card reader you're using and follow the correct troubleshooting steps. Stripe Reader M2 If you purchased your card reader after July 2022 and are based in the US, you most likely have this card reader. Check the table below to learn how to troubleshoot issues with this card reader. Issue Recommendations Card reader cannot be paired with tablet or phone - Restart the card reader. - Check that the card reader’s serial number (found on the back of the device) is in your tablet's Scanned Device List or in the list of available readers in your tablet or phone. The card reader's connection with your mobile device was lost when the reader turned off automatically - Restart the card reader. It should automatically reconnect. - Charge the card reader if battery level is low. - Make sure the card reader is no more than 15 meters (49 feet) away from your mobile device. Card reader does not work with your the mobile device Make sure the Bluetooth® function on your mobile device is turned on. Card reader cannot read cards successfully General: - Restart the card reader. It should automatically reconnect. - Charge the card reader if battery level is low, then try to connect. - Make sure the card reader is no more than 15 meters (49 feet) away from the mobile device. When swiping or inserting a card: - Check that the card reader has power and is connected. - See if the application instructs the customer to swipe, insert or tap a card. - Check that there is no physical obstacle in the card slots. - Try swiping or inserting the card with a more constant speed. - Make sure the credit card's magstripe or chip is facing the right direction when swiping or inserting a card. For tap payments: - Make sure the customer's card supports tapping. - See that the card is placed within 1 1/2 inches (4 cm.) from the NFC marking. - If card is inside a wallet or other case, remove it and place it directly on the card reader. Card reader does not respond Reboot the card reader by using a paper clip to press the reset button at the bottom of the device. Chipper 2X card reader If you purchased your card reader before July 2022 and are based in the US, you most likely have this card reader. Check the table below to learn how to troubleshoot issues with this card reader. Issue Recommendations Card reader cannot be paired with tablet or phone - Restart the card reader. - Check that the card reader’s serial number (found on the back of the device) is in your tablet's Scanned Device List or in the list of available readers in your tablet or phone. Card reader display turned off automatically - The display may enter Sleep Mode to save power. Press and hold the power on/off button to restart. - Charge the card reader if battery level is low. The card reader's connection with your mobile device was lost when the reader turned off automatically - Restart the card reader. It should automatically reconnect. - Charge the card reader if battery level is low. - Make sure the card reader is no more than 15 meters (49 feet) away from your mobile device. Card reader does not work with your the mobile device Make sure the Bluetooth® function on your mobile device is turned on. Card reader cannot read cards successfully - Restart the card reader. It should automatically reconnect. - Charge the card reader if battery level is low, then try to connect. - Make sure the card reader is no more than 15 meters (49 feet) away from the mobile device. - Check if the card reader has power when operating and ensure devices are connected. - Check that there is no physical obstacle in the card slots. - Make sure the credit card's magstripe or chip is facing the right direction when swiping or inserting a card. - Try swiping or inserting the card with a more constant speed. Card reader does not respond Reboot the card reader by using a paper clip to press the reset button at the bottom of the device. WisePad 3 card reader Merchants based in Canada or in the UK may have the WisePad 3 model. Check the table below to learn how to troubleshoot issues with this card reader. Issue Recommendation Card reader cannot be paired with tablet or phone - Restart the card reader. - Check that the card reader’s serial number (found on the back of the device) is in your tablet's Scanned Device List or in the list of available readers in your phone. Card reader display turned off automatically - The display may enter Sleep Mode to save power. Press and hold the power on/off button to restart. - Charge the card reader if battery level is low. The card reader's connection with your mobile device was lost when the reader turned off automatically - Restart the card reader. It should reconnect. - Charge the reader if battery level is low. - Make sure the card reader is no more than 15 meters (49 feet) away from your mobile device. Card reader cannot read cards successfully General: - Check that the reader has power and is connected to your mobile device. For tap payments: - Check that your customer's card supports contactless payment. - Make sure the card is placed on top of the card reader screen and is not inside anything (e.g. a wallet). When inserting a card: - Check for obstacles in the card slot and remove any you find. - Make sure the chip on the card is facing up when inserted. Card reader does not respond Reboot the card reader by using a paper clip to press the reset button on the right side of the device, near the USB-C connector. Wix POS Go The Wix POS GO connects to your tablet through WiFi and is available in the US, UK and Canada. This device can be used together with Desktop POS, POS Register, or on its own by browsing your Wix Stores catalog using its color touchscreen. Check the table below to learn how to troubleshoot issues with this card reader. Issue Recommendation Card reader cannot be paired with tablet - Check if your card reader is connected to the same WiFi network as your tablet. If it's not, make any necessary changes. Tip: To check which network your tablet is connected to, tap the Menu icon on the tablet, select App & Tablet and tap Wi-Fi & Network . - Check that your integration can communicate with Stripe . - Make sure your DNS configuration is correct . Card reader cannot read card successfully General: - Check that the reader has power and is connected to your mobile device. - Check if you're required to swipe or insert card. For tap payments: - Check that your customer's card supports contactless payment. - Make sure the card is placed on top of the card reader screen and is not inside anything (e.g. a wallet). When inserting a card: - Check for obstacles in the card slot and remove any you find. - Make sure the chip on the card is facing up when inserted. The card reader's connection with your mobile device was lost when the reader turned off automatically - Restart the card reader. It should reconnect. - Charge the reader if battery level is low. - Make sure the card reader is no more than 15 meters (49 feet) away from your mobile device. Card reader does not respond Restart your device by pressing and holding the button on the side. You're unable to complete a sale - Go to the More tab on the bottom navigation bar of your device and tap Reload Catalog . - If you still cannot complete your sale, restart your device by pressing and holding the button on the side. If you're still experiencing issues while using your Wix POS Go, let us know your Wix POS Go serial number, which is located at the back of your device. Desktop Card Reader This card reader connects to your tablet via a network connection. Previously available in the US and Canada, it is no longer for sale. Alternatively, you can purchase a Wix POS Go from our shop . Check the table below to learn how to troubleshoot issues with this card reader. Issue Recommendation Card reader cannot be paired with tablet - Check if power is on. - Make sure the reader is charged. - Make sure the reader is connected to the same WiFi network as your tablet. Tip: To check which network your tablet is connected to, tap the Menu icon on the tablet, select App & Tablet and tap Wi-Fi & Network . Card reader cannot read card successfully General: Check that the reader has power and is connected to your mobile device. Check if you're required to swipe or insert card. For tap payments: Check that your customer's card supports contactless payment. Make sure the card is placed on top of the card reader screen and is not inside anything (e.g. a wallet). When inserting a card: Check for obstacles in the card slot and remove any you find. Make sure the chip on the card is facing up when inserted. The card reader's connection with your mobile device was lost when the reader turned off automatically - Restart the card reader. It should reconnect. - Charge the reader if battery level is low. - Make sure the card reader is no more than 15 meters (49 feet) away from your mobile device. Card reader does not respond - Check if battery is properly installed. - Try restarting the device. Card reader is frozen Hold down the power button for 6 seconds to restart. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Using Wix Headless Articles Wix Headless: Uploading a Static Site Upload your site files from another platform to create a Wix Headless site . For example, you can upload files from a site you built on a design or web development platform. Connect your site to Wix's business solutions and manage payments, orders, products, and more from a centralized dashboard. Your site keeps the design and code you built, while Wix handles the rest. You can upload static HTML, CSS, JavaScript, and assets (up to 20 MB total). Drag and drop your site to see it live Drag and drop your site files - a folder or zip - directly at wix.com/headless/drop . Your site goes live right away so you can see exactly what Wix can offer before signing up. If you make changes to your site, you can drop new files to update it. Sign in to your Wix account, select your existing site, and drag and drop the site files. Uploading new files replaces the whole site. Manage your business from one dashboard Save your project and connect it to Wix's business solutions and apps , all managed from your dashboard. Add the relevant features to manage products, bookings, blog posts, events, forms, members, and more. When you make a change in the dashboard, your connected site reflects it. Once your design is live, the next step is to connect all your favorite Wix business solutions and apps. Copy the prompt from the Wix dashboard and paste it into your AI coding agent. The agent downloads your project and connects all the tools your site needs. From there, you can keep making edits and iterating with your AI coding tool. Get started For a step-by-step guide to creating a headless site from a static site, visit our developer documentation . FAQs Click a question below to learn more about uploading static sites. Do I need a Wix account? You can upload your files and see your site live without an account. However, to save your project and connect it to Wix's business tools, you'll need a Wix account. Sign up for free . Can I connect a custom domain? Yes, once your site is live, you can connect a custom domain through your Wix dashboard - either one you already own or a new one purchased through Wix . How do I connect Wix business solutions to my site? After your design is live, copy the prompt from the Wix dashboard and paste it into your AI coding agent. Your agent downloads your project and connects the business solutions your site needs. Once connected, you can manage your business from the Wix dashboard. What are the supported file types and size limits? For the supported file types, entry-file rules, and size limits, visit our developer documentation . How do I unpublish my site? You can unpublish your site (i.e. your frontend) from the Wix dashboard. You can always republish your site if you want to make it accessible to visitors again. Go to Settings in your site's dashboard. Click Website settings . Click Unpublish at the top of the page. Click Unpublish in the pop-up to confirm. Important: Unpublishing your site does not cancel your domain or premium plan. Learn how to cancel your domain or plan . Can I publish a site through the API instead of the upload page? Yes. If you're a developer or use a coding agent, you can publish a site programatically through the API. Developers can follow this guide: Upload a Website or HTML Files . Coding agents can read the markdown version. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Using the Wix Harmony Editor Adding and customizing elements Wix Harmony Editor: Using WhatsApp on Your Site Add a link to WhatsApp on your site to make it easy for your visitors to contact you in just a click. Click to chat works on both mobile phones and with WhatsApp Web. When visitors click the link, it opens a chat that also can include a default message. The instructions below explain how to link a button, but you can link from any element on your site, such as from a menu tab or image. To link a button to your WhatsApp: Add a button to your page . Change the button text, for example, "Contact on WhatsApp". Click Link on the action bar. Click Choose a link . Depending on whether or not you want to add a default message, follow the steps: Start a WhatsApp conversation with a default message Create an automated message that visitors can send as WhatsApp opens. Ultimately, your visitors can edit the message, but this is a great way to help them engage. Click the Web address icon . Enter the following link and edit it to your needs: https://api.whatsapp.com/send?phone=&text=. Click Done . Tips: The should be your full phone number in international format. Omit any zeros, brackets, or dashes when adding the phone number. To add a space between words in your default message, use '%20'. For example, the link below starts a new WhatsApp conversation with the default message: "Hi, requesting a callback. Thanks." https://api.whatsapp.com/send?phone= 12125558471 &text= Hi%20requesting%20a%20callback.%20Thanks . Link to WhatsApp without a default message Let visitors open a WhatsApp conversation with you, without a default message already typed in. Click the More Options icon and select WhatsApp . Enter the relevant phone number, including country and area code. Click Done . Want to add a WhatsApp icon? Click Customize Icon on the action bar and click below Choose an icon . In the Media Manager, upload your own icon or search for our WhatsApp icons in the Media from Wix tab. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Building your community Wix Blog: Adding a Cover Image to a Blog Post Adding a striking cover image to your blog post is a simple way to captivate your readers' attention. Each post displays its own cover image in your blog feed, your Post List , and when you share a post on social media . Adding a cover image to a blog post Enhance your blog post by adding a brand-new cover image or updating the existing one. You can upload an image from your computer, select one from your site files, or choose from stock images, such as, Media from Wix. Dashboard Go to Blog in your site's dashboard. Select the post that you want to add a cover image to. Click Settings . Enable the Featured image toggle. Add a cover image: Choose to upload a new image if your post doesn't have one yet or replace an existing image: Upload a new image: Click the Add icon . Replace existing image: Hover over the existing image and click the Update icon . Click +Upload Media to add an image from your computer, or select an image from your site files or one of the stock image options such as Media from Wix . Click Add to Page . (Optional): Enter alt text in the field provided under the cover image in the post composer. Click Publish . Tip: Learn more about supported file types . Wix app Go to your site in the Wix app. Tap Manage at the bottom. Tap Blog . Tap Posts . Tap the More actions icon next to the relevant post. Tap Post settings . Enable the Show cover image toggle. Add a cover image: Choose to upload a new image if your post doesn't have one yet or replace an existing image: Upload a new image: Tap Upload Cover Image. Replace existing image: Tap the Image icon . Tap Replace image. Select an image from your device, create an AI image , or tap All media and select an image from your site media, or one of the stock image options such as Free by Wix . Tap Next . Tap Save and publish. Tip: Learn more about supported file types . FAQs Click a question below to learn more about adding cover images. Why is my blog post cover image different from the image inside the blog post? Your cover image is the image that displays on your post before visitors click on it to start reading. It is separate to any images you add to the main body of your post. If you want the cover image to match the image in the body of your post, you need to upload the same image in both places. They are not connected. If I change my featured image, does it affect the images in my blog post? No. If you change the featured image, it does not affect the images in your post. This is a separate image from the images in your post. My images are not displaying correctly on my live site. What can I do? If your images do not display correctly, try the following solutions: Clear cache and cookies. Make sure you save the changes and republish your site. Check your live site in an incognito window. Still need help? For us to best assist you, it helps to have the following information ready: The name or URL of your Wix site The name and version of the web browser you're using The name and version of your computer's operating system A screenshot of your console view (see below for steps) How do I take a screenshot of my console view? Open an incognito window in Google Chrome (Ctrl + Shift + N). Sign in to Wix and open your editor. Go to the area where you noticed the issue and try to repeat the steps. Press Ctrl + Shift + J (PC) or Cmd + Option + J (Mac) to open the Console. Tip: If the shortcut doesn’t work, right-click the page and select Inspect . Click the Console tab at the top, then press F5 to refresh the page. Take a screenshot of this tab. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Studio, Partners & Enterprise Wix Studio Studio Editor: Pinning Elements and Sections Want to make sure visitors aren't missing important information? You can lock elements and sections into place using the Pinned Position setting - so they're always accessible to visitors as they scroll up and down. Did you know? You can add a header scroll effect to change the way it looks as visitors scroll up and down. For example, make the header change colors on scroll, or move it out of the way to help visitors focus on the page. Pinning elements and sections Pin elements to a container, section or page so they're always within reach for site visitors. Likewise, you can pin sections to increase the visibility of important content and navigation elements (e.g. the site menu). Are there elements / sections that can't be pinned? Yes, it is not possible to pin: Elements that are stretched (e.g. an image stretched to fill a cell). Sections that don't border the page on all breakpoints (e.g. a section in the middle of the page). Global sections that don't border the page on every page they appear on. Notes: It is only possible to pin one section per page. In addition, the section needs to border the page on all breakpoints. To pin an element or a section: Select the relevant section or element. Click the Open Inspector icon at the top right of the editor. Scroll down to Position . Select Pinned from the Position type drop-down. (Elements only) Choose where to pin the element under Pin to : Container / Cell: The element stays fixed in place, relative to its parent container or cell. Section: The element stays fixed in place as visitors scroll up and down the section. Page: The element stays visible and fixed in place as visitors scroll up and down the entire page. Did you know? By default, a pinned section overlaps the section below it. Removing the pinned position You can always revert elements and sections back to the default position. This means they are no longer pinned to the screen, they simply stay in their position. To remove the pinned position: Select the relevant section or element. Click the Open Inspector icon at the top right of the editor. Scroll down to Position . Select Default from the Position type drop-down. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Using the Wix Harmony Editor Branding your site Wix Harmony Editor: About Your Site's Brand Your brand is the foundation of your site's identity. By defining your brand in the Wix Harmony Editor, you can make sure your site stands out to visitors with an eye-catching, professional and consistent look. Your brand includes everything: from colors and text styles to designed elements. This helps communicate who you are, build trust, and make your site instantly recognizable. Plus, with a strong brand, you can leave a lasting impression and connect with your audience more effectively. How do I access the Brand panel? Click Brand at the top of the editor. Create with Wix Harmony: Experience the next generation of website creation with Wix Harmony . Flow freely between prompting your AI agent and precise drag and drop, so creating feels as natural as thinking. Create color consistency Colors can be used to communicate a site's aesthetic, tone, and business type—so they're essential in establishing visitors' first impressions of your brand. When you create a site in the Wix Harmony Editor, we automatically generate a color palette for you . This palette contains base colors—which are further divided into 3 shades—and accent colors to ensure that your brand's identity shines on every page. The palette reflects your site's initial style, but you can easily customize it to better suit you. Choose colors with high contrast to improve readability and create a welcoming experience for all your site visitors. Learn more about choosing your brand colors . Refine site text A site's text is its voice, making it one of the best ways to express your brand’s personality. Your brand's text set includes: Text styles: These are individual text types (e.g. Heading 2, Paragraph 1). They're made up of 6 headings and 3 paragraphs. Fo nt families: Font sets u sually come with 2 font families (1 for headings, and 1 for paragraphs). You can customize your text styles as needed to create consistent and recognizable content across every page. We recommend sticking to 1-2 font families to maintain a polished look, but you have creative freedom to use the fonts you want, how you want. Learn more about setting up your brand's text . Style your site's elements Your brand includes 3 essential elements: buttons , lines , and container boxes . By styling these elements in line with the rest of your brand, you can create high quality pages with a seamless and visually cohesive design. Ready to start building site content? You can add your branded elements from t he Add Elements panel at any time. They also automatically update whenever you make adjustments from the Brand panel, which means your design is always consistent. Extend your brand While your brand kit has everything you need, you can always update it as your online identity evolves. Customize your brand colors, text styles, and elements at any time to keep the site's look fresh. The best part? Any changes you make are automatically reflected across your site, so you don't need to worry about manually updating content you've already added. You can also update your site's brand without replacing your previous designs. Add new colors and custom elements to keep developing your online identity, and create a truly personal look for your site. Learn more about updating and expanding your brand . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Adding and Managing Room Types in Wix Hotels Important: This article refers to the original Wix Hotels app. If you are using the new Wix Hotels by HotelRunner, read this article . Learn how to check which version of Wix Hotels you are using . Wix Hotels allows you to create as many room types as you need. Depending on the type of property, you may have a single room type (and possibly even a single room if you're just renting an apartment) or you may have a few different room types (e.g., Standard, Deluxe, Honeymoon Suite). Adding Additional Room Types You can add additional room types at any time. For example, if you have a brand new honeymoon suite, you can go ahead and add it. Every room type you add is listed on the room list on your site. To add additional room types: Go to your site's dashboard . Click the Hotels tab on the left. Click the Rooms tab on the left (or the Apartments tab if your property type is "Apartment"). Click Create New to add a new room type or click the Duplicate icon and edit an existing room type. Fill in the room details and click Save . Note: If you add multiple rooms of the same type (units), they are listed on your reservation calendar with the room type name and a number (e.g., Sea View 1, Sea View 2). You can change the individual room names on the reservation calendar itself. Editing Room Type Details Make changes to any of your room types, including the number of rooms available. Any changes you make here are reflected in the room list on your site. To edit room type details: Go to your site's dashboard . Click the Hotels tab on the left. Click the Rooms tab on the left (or the Apartments tab if your property type is "Apartment"). Click the Edit icon next to the room type you want to edit. Edit the relevant information and click Save . Tip: You can change the number of rooms of this type under Units in the Room Details section. Reordering Your Room List The order of your room types in the dashboard determines the order of the room types displayed on your site. You can change the order at any time. To reorder your room list: Go to your site's dashboard . Click the Hotels tab on the left. Click the Rooms tab on the left (or the Apartments tab if your property type is "Apartment"). Click and drag the Reorder icon on the right. Removing a Room Type Remove a room type if it's no longer available. Important: Before you can remove a room type, you must first remove all past and future reservations and blocked time periods. To remove a room type: Go to your site's dashboard . Click the Hotels tab on the left. Click the Rooms tab on the left (or the Apartments tab if your property type is "Apartment"). Click the Delete icon next to the relevant room type. Click Delete to confirm. Tip: To change the number of rooms of a specific room type, simply edit the relevant room type and change the number of units in the Room Properties section. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit