< Back Managing your business Business solutions & apps Wix Art Store: Setting Prices in Your Wix Art Store Important: Wix Art Store is currently not available to all users. As of October 2022 it is no longer possible to add the Wix Art Store to your site. Alternatively, you can add Wix Stores to your site and connect it to Printful to sell your art. How you set your prices in your Art Store depends on what type of files you are selling. I'm selling: Digital and Prints Digital files only Selling Digital and Prints Wix works with a third-party service, Order a Print, to allow you to sell your images for print. As this service has its own fees, you are asked to enter the amount you want to earn (your profit) and the full price is calculated accordingly. Additional shipping fees are also applied to the customer's final fee. To learn more about setting prices when selling digital and prints, click here . Selling Digital Files Only If you're just selling digital files of your art in your Art Store, you can change your pricing plan in your store's settings in your Editor. To change your pricing plan when selling digital only: Click the Wix Art Store app in your Editor. Click Settings . Click the Store tab. Click Set Pricing . Set which licenses you want to use: License Templates: Click the toggles under My Licenses to enable or disable each license option: Commercial Use: Web and digital use only. Extended Use: Web, digital and print use. Custom License: Click Create License and fill in the information to create a custom license: Enter the name of the license in the License Name field. Enter a description of the license in the Description field. (Optional) Upload your license agreement: Click Upload . Select your license document or click Upload Docs to upload it from your computer. Click Apply . Click Save . Select or deselect the image resolution checkboxes and enter the price for the selected options: Web Ready: Image quality is slightly reduced to allow for quicker web loading. Original File: The image is purchased in its original quality. Click Save . Tip: All images within a specific Wix Art Store gallery are sold with the same pricing plan. Within each gallery, you can offer different prices for different licenses and qualities. To offer different images with a different pricing plan, add the app again to a different page of your site. Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Apps: Adding and Setting Up Adaptive Content The Adaptive Content app is no longer supported. Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Art Store: Creating Special Offers in Your Art Store Important: Wix Art Store is currently not available to all users. As of October 2022 it is no longer possible to add the Wix Art Store to your site. Alternatively, you can add Wix Stores to your site and connect it to Printful to sell your art. Wix Art Store can be synced with Order a Print (a third-party service) to fulfill physical print orders. Their prices are predetermined and you set your profit margin. Order a Print offers special seasonal promotions and discounts. That means that the price of the product will drop, but your profit margin won't. Important: This feature is only available if you are selling digital and print images . To create a special offer: Click Settings on your Art Store. Click Manage Store. Click Special Offers. Click Create Special Offer. Notes: If there is no promotion currently available, the button will appear as gray and non-clickable. The discount amount is set by Order a Print and varies depending on the time of the year. Click here to learn more. Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Managing your customers Ascend by Wix: Assigning a Plan to a Different Site in Your Wix Account You can reassign an Ascend Plan from one site to another within your Wix account. Note: When you reassign an Ascend Plan, all the Ascend Premium features on the site it was originally assigned to will be disabled. To reassign your Ascend Plan: Go to Premium Subscriptions in your Wix account. Click the Show More icon next to the Ascend plan you want to reassign. Click Assign to a Different Site . Select the checkbox next to the relevant site. Click Next . Click Assign to confirm. Note: This feature is not yet open to Ascend users in India. Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Accepting payments on your site Webinar: Chargebacks - Best Practices, Expert Tips & Tools Our Wix experts hosted a live webinar to help you with handling chargebacks in your Wix Payments account. In this webinar, you’ll learn everything you need to know about chargebacks: what they are, why they happen and how they can harm your overall business operation. Our payment experts share best practices for handling unhappy customers’ refund and chargeback requests, and demonstrate how to manage them effectively with dedicated tools from Wix Payments. You can watch the video here: Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Using the Wix Harmony Editor Branding your site Wix Harmony Editor: Updating Your Brand Styles As your site grows, your brand should grow with you. With Wix Harmony, you can do what you need to keep your online identity fresh. Add extra element designs and colors, or do complete overhaul – it’s up to you. Updating your brand colors Your palette reflects your brand’s tone , and you can easily update the base and accent colors as needed. Want to extend your brand? Add and manage new colors to provide that extra touch across your site. To update your colors: Go to your editor . Click Brand at the top of the editor. (In the Brand panel) Select Colors . Choose how you want to update your palette: Update existing colors: Palette: Click Change Palette to select an entirely new look. Colors: Click the color you want to change, and select a new option from the picker. Shades: Click the Unlock icon an d manually customize your base colors' shades with the picker. Add new colors: Click the Add icon under Saved Colors an d select a new color. Saving a new box, button, or line style to your brand? Any new colors you've used in your design are automatically added to your saved colors. Updating your text styles Updating written content on your site? Customize your text styles to complement the messaging, season, or voice. You can use the options in the Brand panel to make changes in bulk or update specific styles. Alternatively, if you've customized a text element and like its look, you can easily apply it to an existing style. This automatically updates all text elements with the relevant style on your site, so you don't need to manually update each one. To update your text styles: Go to your editor . Choose what you want to do: Update text styles in the Brand panel From here, you can customize the text styles used across your site. Select a font for your headings and paragraphs, choose a new text set, or customize the design and formatting of specific styles (size, color, etc.). Click Brand at the top of your editor. Select Text . Use the options in the panel to update your brand text . Apply a design from your page to an existing style Customized a text element on the page and like its look? You can apply your new design to an existing text style. Click the relevant text element on your page. Click Custom on the action bar. Click Save next to Custom . Select the text style you want to replace from the dropdown. Click Update . Note: It is not possible to save additional text styles—only apply new designs to existing ones. Updating your box, button and line styles Update your brand boxes, buttons, and line styles to keep the site's look fresh. You can also add new designs to extend your brands' collection. To update your brand element styles: Go to your editor . Choose how to update your brand styles: Save an element you designed Customized a line, box, or button and like its look? You can apply it to an existing style or save it as a new style in your brand. Select the relevant box, button or line on your page. Click Custom style on the action bar. Click Save and select how you want to save the design: Update Style: Select the existing style you want to replace and click Update . Add New Style: Enter the style's name into the field and click Save . Customize an existing style Use the brand panel to adjust existing element styles and update your site's look. Alternatively, for buttons and boxes, you can replace the whole set instead of changing each style one by one. Click Brand at the top of the editor. (In the Brand panel) Click Boxes / Buttons / Lines . Select the style you want to update and make the relevant design changes. FAQs Select a question to learn more about updating your brand styles. I saved additional element styles / colors. Can I edit them later? Yes. Onc e you add a color or element style to your brand, you can customize it from the Brand panel. Can I delete a saved color? Absolutely. Depending on whether the color is used on any elements on your site, you can either replace the color or delete it entirely. Go to your editor . Click Brand at the top of the editor. (In the Brand panel) Select Colors . Hover over the saved color and click Delete color ( X ). (If the color is linked to an element) Select a different color and click Replace . What happens to my custom designs if I change my brand kit? Even if you change your brand kit, any colors or branded elements (buttons, boxes, and lines) that you have added are kept in the your Brand panel. Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Hotels by HotelRunner: Managing Reservation Payments When a guest books a room on your site, the reservation appears right away while the payment is being processed. From your dashboard, you can choose how long to wait for payment confirmation and check the payment status of each reservation. Before you begin: Make sure you've connected at least one payment method. Learn more about setting up your payment methods . Setting the waiting time for payment confirmation Set how long a reservation stays open while the payment is being processed. You can choose between 5 and 60 minutes. If the payment is not confirmed in time, the reservation is canceled automatically. To set the waiting time: Go to Property Settings in your site's dashboard. Click Manage General Settings next to General settings . Click the Cancellation timeout dropdown under Failed payment handling . Select how long the reservation stays open while the payment is being processed. Notes: If you do not select a waiting time, the reservation stays open for 60 minutes by default. Longer waiting times are not available because your rooms stay unavailable while the payment is being processed. Checking a reservation's payment status Check a reservation's payment status to see whether the payment is still being processed, failed, or completed successfully. To check a reservation's payment status: Go to Reservations in your site's dashboard. Click Edit next to the relevant reservation. Check the payment status on the Payments section: Payment Pending : The payment is still being processed. Payment Failed : The payment was not completed in time, and the reservation was canceled. Paid : The payment was completed and the reservation is confirmed. FAQs Click a question below to learn more about reservation payments. How does a reservation appear before the payment is confirmed? The reservation appears in your dashboard as soon as the guest books a room, even if the payment is still being processed. While the payment is being processed: Your guest sees a message that the payment is being processed. You and your guest both receive a 'Reservation Information' email showing that the payment is pending. What happens if the payment is successful? If the payment is successful: Your guest receives a confirmation email. The payment warning is removed from the reservation summary. The reservation status changes to 'Paid'. What happens if the payment fails? If the payment is not confirmed in time: You and your guest both receive a 'Reservation Canceled' email. The reservation shows the 'Payment Failed' badge. Why can't I mark a reservation as 'Paid'? The Mark as paid option is disabled while the reservation status is 'Payment Pending'. Do I need an upgraded site to accept reservation payments? Yes. You need to upgrade your site to a plan that supports payments before guests can book and pay online. I did not receive the reservation emails. Where can I find them? Reservation emails are sent from noreply@hotelrunner.com . Check your spam or junk folder, and add this address to your safe senders list. What happens after a guest books? After a guest completes a booking, they see a confirmation page with their reservation details, including their stay dates, price breakdown, and reservation number. The guest also receives a confirmation email with their booking details. You receive a reservation notification email at the address set in your property settings. You can view the booking in your reservations, including the guest’s details, payment status, and any special requests they added during checkout. Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Billing & premium subscriptions Charges, payments and tax About VAT in South Korea Wix charges Value Added Tax (VAT) on our services to customers in South Korea in accordance with the South Korean tax code. If you are a VAT registered business in South Korea with a VAT number from the South Korean National Tax Service, you may be eligible for a tax exemption. You can add your VAT number to your Wix account by updating your payment details. The tax exemption will apply to your next subscription payment. Updating your payment details Re-enter your payment details to add your VAT number and receive your tax exemption. To update your payment details: Go to Premium Subscriptions in your Wix account. Click the More Actions icon next to the relevant subscription. Click Update payment method . Choose the subscriptions you want to update and click Next . Note: This option will only appear if you have other Wix subscriptions in your account. Click Next after reviewing the plan details on screen. Click Use another payment method . Re-enter your card details and add your VAT Number to the VAT ID field. Click Update . FAQs Click a question below to learn more about tax in South Korea. What is a tax identification number? Value Added Tax (VAT) is a tax on the consumption or use of goods and services. A VAT ID is a 10-digit number issued to businesses and organizations registered for VAT in South Korea. What happens if I do not have a tax identification number? If you do not have a tax identification number, Wix will charge and collect VAT on payments for subscriptions, applications and products. How does Wix determine which customers are subject to tax? The tax charge is based on the billing account address. Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Connecting a domain Transferring domains Transferring .mx Domains Away from Wix If you purchased a .mx domain from Wix, you can later transfer it to another domain host. To transfer your .mx Wix domain away from Wix: Go to Domains in your Wix account. Click the Domain Actions icon next to the relevant domain. Select Transfer Away from Wix . Click Transfer Domain after reviewing the information. Click I Still Want to Transfer . Note: In some cases, you may receive a message from the domain provider during the transfer process indicating that your .mx domain is blocked. This happens because sometimes Wix domains with a .mx extension need to be unlocked so they can be transferred outside of Wix. If your .mx domain is blocked: Please contact Wix Customer Care so we can help unlock the domain. Please have your account and domain name ready. Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Privacy and GDPR Articles Wix's Data Processing Agreement for Wix Users Our users' privacy is of extreme importance to us here at Wix and we are fully committed to protect their personal information and use it properly. The DPA (Data Processing Agreement) is a public and binding document between Wix and its users, where each party agrees to process personal data only within the purposes and instructions set forth therein. Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Advanced features CMS CMS: Getting a Custom Quota to Increase Your Collection Item Limits You can get a custom CMS (Content Management System) quota if you need more collection items than your Business Elite or Elite Premium plan allows. These plans support up to 10 million collection items and 100 GB of total database storage. If you need even more, you can continue to grow your largest projects with a custom quota, even if you're not quite ready for the enterprise solution . Contact our Customer Care team to discuss your options for creating a custom CMS quota that fits your needs. Custom CMS quotas are available only for sites that have a Business Elite or Elite Premium plan. What are the collection item limitations with the Business Elite and Elite Premium plans? The Business Elite and Elite Premium plans allow your site to have up to 10,000,000 (10 million) collection items and 100 GB of total database storage. If your site already has one of these plans and you need more items or storage, contact our Customer Care team for a custom quota. If your site has a plan that allows fewer CMS items, upgrade to a higher Premium or Studio plan to increase your CMS quota. Alternatively, you can upgrade to an Enterprise plan to gain access to larger scale solutions for your business. Who is eligible for receiving custom CMS quotas? If you have a Business Elite or Elite Premium plan, you are eligible to get a custom CMS quota. Contact our Customer Care team to increase the total CMS items your site can have. If your site has a lower subscription plan and you need a higher CMS quota than the plan allows, upgrade to a higher subscription plan to increase your CMS quota. What happens to my current quota when I upgrade to a custom quota? When you get a custom CMS quota, you increase the total number of collection items your site can have. The new quota replaces your current quota rather than adding to it. What if I need more CMS collection items and I do not have a Business Elite or Elite Premium plan? You can upgrade to a plan that includes higher CMS limits if your site is approaching its CMS limits. Learn more about Wix's available subscription plans . Do free sites have CMS limitations if I'm a Wix Partner? Yes, free Wix Partner sites now have higher CMS limits. We've increased CMS quotas on free sites to 10,000 collection items. Learn more about CMS limits on free Wix Partner sites . Does the 10,000 collection item limit include collections that come from apps? No. The 10,000 collection item limit specifically applies to collections you create. This means it does not extend to collections created by Wix apps, apps that you downloaded from the App Market, or apps you created in Blocks. This limit offers plenty of room to develop your site, without impacting the available space for your apps, products, and CRM contacts and members. If you need to expand your collections further beyond this limit, consider upgrading to a Premium or Studio plan that accommodates your needs. What are the CMS quotas for free sites? Your free site CMS quota is based on whether or not your Wix account is in the Wix Studio platform. If your account is in the Wix Studio platform, your free sites have the following CMS quota: 10,000 collection items If you have not joined the Wix Studio platform, or choose to leave Wix Studio, your free sites have the following CMS quota: 1,000 collection items Learn more about switching to the Wix Studio platform . What happens to my CMS quota if I leave Wix Studio? If you choose to leave Wix Studio, your free site CMS quota reverts to 1,000 collection items. This is also the free site CMS quota if you never joined Wix Studio. Keep in mind: If you are a Wix Partner, and you choose to leave Wix Studio, you also opt-out of the Partner Program entirely. This means you'll lose access to exclusive benefits, features and progress within the program. Learn more about choosing to leave Wix Studio . Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Billing & premium subscriptions Using vouchers and promotions About the Google Ads Credit Offer for Wix Sites Earn a promotional ad credit from Google to help run your Google Ads with Wix campaign. With Google Ads, you can create simple, effective ads and display them to people who are searching online for information related to your business. The promotional credit amount varies based on your location and currency, and Google determines the offer details for each eligible user. Note: This promotional credit comes from Google and is subject to Google’s eligibility requirements and terms. Eligibility for Google Ads credit If you are eligible for a promotional credit, Google applies it directly to your available ad credits. You’ll also receive a notification via email and in your site's dashboard. Read Google’s terms and conditions for full eligibility details. In order to be eligible for the ad credit offer: You must be new to Google advertising, with no previous Google Ads campaigns related to your site. The promotional credit amount and eligibility threshold are determined by Google based on your location and currency. Important: Google controls the promotional credit amounts for each region and currency. These amounts can change at any time, and Wix does not receive advance notice of changes. FAQs Click on a question below to learn more about the Google Ads credit offer for your Wix site. How is the ad credit applied to my account? Once you meet Google’s eligibility requirements for your offer, Google automatically applies the promotional credit to your available ad credits. You’ll receive an email about the new credit, along with a dashboard notification. Does turning off auto-renewal of my subscription affect the credit? No. Turning off auto-renewal does not cancel your eligibility for the promotional credit, as long as you still meet Google’s promotional requirements. Why am I not seeing the credit immediately? Purchasing a Google Ads with Wix subscription does not apply the promotional credit immediately. Google applies the credit only after you meet the eligibility requirements for your specific offer. Note: Since the credit comes directly from Google, it may take some time for it to appear after you meet the requirements. If you are not eligible for the offer, you may not see any message in the dashboard. Does the ad credit expire? The promotional credit may expire if it is not used within Google’s allowed timeframe. Check the terms shown in your Google Ads account and Google’s terms and conditions for the timeframe that applies to your offer. Previous Next Need An AI Run Website? Contact Us Today! Submit