< Back Managing your business Connecting a business email Activating Your Microsoft Office 365 Mailbox Purchased from Wix Once you've purchased a Microsoft Office 365 mailbox from Wix, you must activate it before you can use it. Important: This feature is currently not available to all users. To activate your Microsoft Office 365 mailbox: Go to Business Email in your Wix account. Click Activate Mailboxes next to the relevant mailbox. Enter a password. Verify your password. Click Submit This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Bookings: Creating and Managing Shareable Links Create shareable links to your bookings pages, memberships, and packages, to make it easy for clients to book your services. You can customize the links to show different services or even showcase the services specific staff members offer. Shareable links are a great way to get bookings, even if you haven't finished creating your website. We'll make a functional mini-site for you so that you don't miss any bookings while you're adding the finishing touches to your site. Getting the word out about your services is a crucial part of growing your business. Important: Make sure to upgrade your site to accept online payments for your services. We are in the process of releasing shareable links, which are not yet available to everyone. Sharing a link to your service list Share a link with your clients that directs them to a list of services from a single staff member or at a specific location. To share a link to your service list: Go to Shareable Links in the dashboard. Click Create Link under Service list . Select the relevant person from the Staff member drop-down or select All staff members . Click Continue . Choose what you want to do: Copy link: Choose this option to copy the complete link. This is a great option for hyperlinked text in promotional emails. Share via: Choose the relevant platform to share the service link directly: Send via WhatsApp , Send with Email , Generate a QR Code . Publish to social: Follow the steps below depending on your account: (If you haven't yet) Connect the social accounts you want to publish to. Customize how your social post will appear on each social channel. The options vary depending on which social accounts you connect: Publish as: If you're posting to Facebook and/or Instagram, choose whether you want to publish your image as a Post, Reel or Story. Stories allow you to publish up to 5 images. You can't enter a caption for this type of post. Note: Publishing to Stories is not yet available in all Wix accounts. Caption: Create a caption to add to your social post which will display to your audience. Tip: Click Create with AI to open the AI text creator menu. Enter a brief description of the content, select a tone of voice and click Create Text to generate a caption for your post. Add Tracking Link: Include a link to your site so that when people click it, you can view the analytics of who came from your social post. Media: Hover over the relevant media item and click the Replace media icon to swap out your image or video for another. When do you want to publish?: Select Publish now or Schedule for later to choose when you want to publish. Click Publish at the bottom right. Note: The number next to Publish indicates how many posts you are about to publish. For example, if you have created both a Facebook and Instagram post, the number will show (2). You can also see the platform names next to Publish . Tip: When clients click the link you send, they go to a service list page like this example below: Sharing a link to a service calendar You can share a direct link to a specific service's calendar. This is a great option when you are already speaking to a client about a service and want to make it easy for them to book a session right away. Note: Links to the service calendar work for appointments and classes. Links to courses direct your clients to the course's service page. To share a link to a service calendar: Go to Shareable Links in the dashboard. Click Create Link under Service calendar . Click to choose the relevant options from the Service , Staff member and Location drop-downs. Note: If only one staff member offers a service, or if you don't have multiple locations, these drop-downs are unavailable. Click Continue . Choose what you want to do: Copy link: Choose this option to copy the complete link. This is a great option for hyperlinked text in promotional emails. Share via: Choose the relevant platform to share the service link directly: Send via WhatsApp , Send with Email , Generate a QR Code . Publish to social: Follow the steps below depending on your account: (If you haven't yet) Connect the social accounts you want to publish to. Customize how your social post will appear on each social channel. The options vary depending on which social accounts you connect: Publish as: If you're posting to Facebook and/or Instagram, choose whether you want to publish your image as a Post, Reel or Story. Stories allow you to publish up to 5 images. You can't enter a caption for this type of post. Note: Publishing to Stories is not yet available in all Wix accounts. Caption: Create a caption to add to your social post which will display to your audience. Tip: Click Create with AI to open the AI text creator menu. Enter a brief description of the content, select a tone of voice and click Create Text to generate a caption for your post. Add Tracking Link: Include a link to your site so that when people click it, you can view the analytics of who came from your social post. Media: Hover over the relevant media item and click the Replace media icon to swap out your image or video for another. When do you want to publish?: Select Publish now or Schedule for later to choose when you want to publish. Click Publish at the bottom right. Note: The number next to Publish indicates how many posts you are about to publish. For example, if you have created both a Facebook and Instagram post, the number will show (2). You can also see the platform names next to Publish . Tip: When clients click the link you send, they go to a service calendar page like the example below: Sharing a link to a service page You can promote individual services by sharing links to the service page, which contains additional details about the service. This is great for targeted marketing campaigns or when following up with a client after a consultation. To share a link to a service page: Go to Shareable Links in the dashboard. Click Create Link under Service page . Select the relevant option from the Service drop-down. Click Continue . Choose what you want to do: Copy link: Choose this option to copy the complete link. This is a great option for hyperlinked text in promotional emails. Share via: Choose the relevant platform to share the service link directly: Send via WhatsApp , Send with Email , Generate a QR Code . Publish to social: Follow the steps below depending on your account: (If you haven't yet) Connect the social accounts you want to publish to. Customize how your social post will appear on each social channel. The options vary depending on which social accounts you connect: Publish as: If you're posting to Facebook and/or Instagram, choose whether you want to publish your image as a Post, Reel or Story. Stories allow you to publish up to 5 images. You can't enter a caption for this type of post. Note: Publishing to Stories is not yet available in all Wix accounts. Caption: Create a caption to add to your social post which will display to your audience. Tip: Click Create with AI to open the AI text creator menu. Enter a brief description of the content, select a tone of voice and click Create Text to generate a caption for your post. Add Tracking Link: Include a link to your site so that when people click it, you can view the analytics of who came from your social post. Media: Hover over the relevant media item and click the Replace media icon to swap out your image or video for another. When do you want to publish?: Select Publish now or Schedule for later to choose when you want to publish. Click Publish at the bottom right. Note: The number next to Publish indicates how many posts you are about to publish. For example, if you have created both a Facebook and Instagram post, the number will show (2). You can also see the platform names next to Publish . Tip: When clients click the link you send, they go to a service page like this example below: Sharing a link to your memberships and packages You can share direct links for clients to sign up for your membership plans and packages. This is a great way to generate repeat business and offer better value to your clients when they go to book your services. To share a link to your memberships and packages: Go to Shareable Links in the dashboard. Click Create Link under Memberships and packages . (If necessary) Select the relevant option from the Service drop-down, then click Continue . Choose what you want to do: Copy link: Choose this option to copy the complete link. This is a great option for hyperlinked text in promotional emails. Share via: Choose the relevant platform to share the service link directly: Send via WhatsApp , Send with Email , Generate a QR Code . Publish to social: Follow the steps below depending on your account: (If you haven't yet) Connect the social accounts you want to publish to. Customize how your social post will appear on each social channel. The options vary depending on which social accounts you connect: Publish as: If you're posting to Facebook and/or Instagram, choose whether you want to publish your image as a Post, Reel or Story. Stories allow you to publish up to 5 images. You can't enter a caption for this type of post. Note: Publishing to Stories is not yet available in all Wix accounts. Caption: Create a caption to add to your social post which will display to your audience. Tip: Click Create with AI to open the AI text creator menu. Enter a brief description of the content, select a tone of voice and click Create Text to generate a caption for your post. Add Tracking Link: Include a link to your site so that when people click it, you can view the analytics of who came from your social post. Media: Hover over the relevant media item and click the Replace media icon to swap out your image or video for another. When do you want to publish?: Select Publish now or Schedule for later to choose when you want to publish. Click Publish at the bottom right. Note: The number next to Publish indicates how many posts you are about to publish. For example, if you have created both a Facebook and Instagram post, the number will show (2). You can also see the platform names next to Publish . Redirecting existing links to your published site pages If you created shareable links before you published your site, you can set them to redirect to your live site, once you do publish your live site. After publishing your site, go to Shareable Links in your site's dashboard and click to redirect your links. Important: These steps are only relevant if you created shareable links before publishing your site and you have now published your site. If you don't redirect shareable links that you created before publishing your site, they won't work redirect to your live site. Make sure to follow the steps below to redirect them. To redirect your existing links to your published site pages: Go to Shareable Links in the dashboard. Click Redirect Links at the top. Click Redirect Links to confirm. Note: It may take a few minutes for the shareable links to begin redirecting to your live site. FAQs Click a question below to learn more. I haven't finished my website yet, can I still share links to my services? When you use shareable links with a new Wix site, Wix creates a "mini site" in the background for your existing services, so your clients can still book sessions with you. Once you publish your finished site, you can then create new shareable links to direct your users to the relevant page on your completed website. Notes: Make sure to upgrade your site to one of our Premium or Studio plans to accept online payments for your services. If you already completed and published your site, Wix doesn't create a mini site for you. If I don't have a Premium plan yet, can I still share links to my services? Yes, you can still share links to your services without a Premium plan, but you won't be able to accept online payments. This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Accepting payments on your site Accepting Payments from Your Customers with SCA (PSD2) Take a look below to find the answers to our most frequently asked questions on the Payment Services Directive (PSD2) requirements for Strong Customer Authentication (SCA). What is the PSD2? The PSD2 is the European Commission's framework for electronic payments within the EU. The directive includes requirements for payment services in order to make electronic payments more secure than ever. How does the PSD2 affect my business? The requirements may affect any online entity processing payments where both the seller and the buyer's bank are located in the European Economic Area (EEA) . According to the directive, online transactions must go through your customer's bank in order to fight fraud and reduce the amount of chargebacks you get as a merchant. This means that your customers might need to go through a quick verification process before they can complete their payment. You should be aware of this extra step as customers may ask you about it. Since the PSD2 applies to all payment services, they will become familiar with the verification process over time and feel more secure to purchase products/services from your site. How does it look like to my customers? The authentication process varies from one bank to another, and might involve different requirements depending on the specific bank. It is up to each bank to decide whether extra authentication is needed and what method to use. Generally, your customers should see an authentication page (created by their bank) after filling in their payment details. They must go through the process in order to complete the payment. Do I need to do anything to comply with these regulations? No, you don't. Wix did all the necessary work to ensure our users are in compliance. What should I do if my customers are experiencing issues? Advise them to contact their bank directly. The Strong Customer Authentication process is solely managed by the banks processing the transactions, which means they should be able to resolve any issue your customers might have. If you need more information on how SCA is implemented in your country, we recommend checking with your local regulator. Given the complexity of the requirements, and according to the opinion of the European Banking Authority (EBA), some EEA countries are allowed more time to implement Strong Customer Authentication. This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Bookings: Rescheduling a Session With Wix Bookings, you can manage changes to your client sessions. If a service needs to be rescheduled, adjust it directly from your booking calendar. You can update session details as needed and choose whether to notify participants via email about the changes. Rescheduling sessions helps you stay flexible and accommodate unexpected changes for both you and your clients. For instance, if a client has a last-minute conflict, you can modify their appointment time to keep your schedule organized. Rescheduling an appointment Reschedule appointments directly from your booking calendar. Change the date, time, and location to keep your schedule organized. You can also edit additional appointment details and notify clients about the changes. Dashboard Go to Booking Calendar in your site's dashboard. Click the appointment you want to reschedule. Click the Edit icon at the top of the session. Edit the appointment date, time or location. (Optional) Click the Edit icon next to the service name to edit additional session details. For example, the staff member, duration or price. Then click Update . (Optional) Choose if you want to notify your client: Click the Notify via messages checkbox to send an SMS or WhatsApp notification with appointment details. Click the Notify via email to send an email with appointment details. Choose what you want to do: Save & Collect Payment: Save the changes and collect payment from the Orders tab . Save: Save the changes and collect payment later. Wix app Go to your site in the Wix app. Tap Manage at the bottom. Tap Booking Calendar . Tap Calendar . Tap the More Actions icon next to the relevant session. Tap Edit . Update session details: Edit the date, location, or start time. (Optional) Make additional changes: Adjust the duration, staff member, or price. Tap Show free time slots to see and select other available slots. Tap Add note to self for personal reminders about the appointment. Tap the Notify client with an email checkbox to send updates to the client. Tap Save . Wix Studio app Go to your site in the Wix Studio app. Tap Manage . Tap Booking Calendar . Tap the More Actions icon next to the relevant session. Tap Edit . Update session details: Edit the date, location, or start time. (Optional) Make additional changes: Adjust the duration, staff member, or price. Tap Show free time slots to see and select other available slots. Tap Add note to self for personal reminders about the appointment. Tap the Notify client with an email checkbox to send updates to the client. Tap Save . Rescheduling class or course sessions Reschedule a class or course session directly from your booking calendar. Adjust the timing or details of any upcoming sessions. If you offer a class or course at different times, you can reschedule each of these sessions. For example, if you have a cooking class that meets every Monday and Wednesday at 7:00, you can change the Monday class so that it starts every week at 7:30. Dashboard Go to Booking Calendar in your site's dashboard. Click the relevant session. Click Edit. (If necessary) Choose which sessions you want to edit: This session , All future sessions , or Full schedule . Note: For All future sessions , sessions that take place on other days and times have to be edited separately. Choose what you want to edit: Edit the start date or time and any additional details. (Optional) + Add a note to yourself to add a personal note about the session. Click the Notify clients via email checkbox to send your clients a notification via email. (Optional) Choose if you want to notify your client: Select the Notify via messages checkbox to send an SMS or WhatsApp notification with the updated details. Select the Notify via email checkbox to send an email with the updated details. Click Save . Wix app Go to your site in the Wix app. Tap Manage at the bottom. Tap Booking Calendar . Tap Calendar . Tap the relevant session. Tap the More Actions icon at the top of your screen. Tap what you want to edit: Edit this session or Edit all sessions (for the specific day and time). Choose what you want to do: Edit the start date or time. Edit any additional details of the session. Tap Add note to self to add a personal note about the session. Tap the Notify client with an email checkbox and add a message. Tap Save . Wix Studio app Go to your site in the Wix Studio app. Tap Manage . Tap Booking Calendar . Tap the relevant session. Tap the More Actions icon at the top of your screen. Tap what you want to edit: Edit this session or Edit all sessions (for the specific day and time). Choose what you want to do: Edit the start date or time. Edit any additional details of the session. Tap Add note to self to add a personal note about the session. Tap the Notify client with an email checkbox and add a message. Tap Save . This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Bookings: Adding a 'Book' Button to Instagram Important: You can only connect a Facebook page and an Instagram page to a single Wix site, not multiple sites. You must connect a domain to your site to add a 'Book' button to your Instagram page. Add a Book Now button to your Instagram business page to make it easier for clients to book your services while browsing social media. This is a great way to boost bookings for your new services during promotional campaigns on social media. Before you begin: Make sure to upgrade your site so you can accept online bookings. Create the relevant Wix Bookings service you want to connect to the Book button. Create a Meta Business Manager . Adding a Service List 'Book' button to your Instagram business page Add a single service calendar 'Book' button to your Instagram business page to direct clients to the calendar for a specific service. They can then choose the session date and time that suits them. To add a Service list 'Book' button to Instagram: Go to Booking Integrations in your site's dashboard. Click Connect under Instagram. Click the drop-down and click Service List . Click Continue . Review the link settings for the Facebook Business Manager, Facebook Page and Meta Pixel. Note: Visit the Meta Business Help Center for more information. (Optional) Enable the Automatic advanced matching toggle to increase the visibility of your business to users on Instagram. Click Continue . Click Next . Click Done . Adding a single service calendar 'Book' button to your Instagram business page Add a single service calendar 'Book' button to your Instagram business page to direct clients to the calendar for a specific service. They can then choose the session date and time that suits them. To add a single service calendar 'Book' button: Go to Booking Integrations in your site's dashboard. Click Connect under Instagram. Click the drop-down and click Single Service Calendar . Choose which service's calendar you want to show from the second drop-down. Click Continue . Review the link settings for the Facebook Business Manager, Facebook Page and Meta Pixel. Note: Visit the Meta Business Help Center for more information. (Optional) Enable the Automatic advanced matching toggle to increase the visibility of your business to users on Instagram. Click Continue . Click Next . Click Done . Adding a single service 'Book' button to your Instagram business page Direct clients to a specific service page with all relevant information they need to book a session. This is a great option for promoting your new services on social media. To add a single service 'Book' button: Go to Booking Integrations in your site's dashboard. Click Connect under Instagram. Click the drop-down and click Single Service . Choose which service you want to show from the second drop-down. Click Continue . Review the link settings for the Facebook Business Manager, Facebook Page and Meta Pixel. Note: Visit the Meta Business Help Center for more information. (Optional) Enable the Automatic advanced matching toggle to increase the visibility of your business to users on Instagram. Click Continue . Click Next . Click Done . Adding a custom link 'Book' button to your Instagram business page Direct clients to any page on your site, depending on your needs. For example, this is a great way to promote your memberships and packages . To add a custom link 'Book' button: Go to Booking Integrations in your site's dashboard. Click Connect under Instagram. Click the drop-down and click Custom Link . Enter the link to the page you want to direct clients to. Click Continue . Review the link settings for the Facebook Business Manager, Facebook Page and Meta Pixel. Note: Visit the Meta Business Help Center for more information. (Optional) Enable the Automatic advanced matching toggle to increase the visibility of your business to users on Instagram. Click Continue . Click Next . Click Done . Frequently asked questions (FAQs) Here are some frequently asked questions about adding a 'Book' button to Instagram: Can I update my 'Book' button links? You can disconnect or change the 'Book' button link at any time by clicking Manage under Instagram in Booking Channels in your site dashboard. To update your 'Book' button link: Clicking Manage under Instagram in Booking Channels in your site dashboard. Enter the updated link in the Where are you linking to? field. Click Save . To disconnect the 'Book' button: Clicking Manage under Instagram in Booking Channels in your site dashboard. Click Disconnect . Click Save . What happens if I delete a service linked to my 'Book' button on Instagram? When you delete the linked service, the 'Book' button no longer leads your clients anywhere. You see an error message in Bookings channel in your site dashboard, but you can link the 'Book' button to another service or link. Can I link a course to my single service calendar 'Book'? Single service calendar is not available for courses. Troubleshooting adding a 'book' button to Instagram Click to choose from the list of common errors below, where it is not possible to add a 'book' button to Instagram. Your request is pending review. Your request is pending review. Assigning new Facebook Page admins can take up to 7 days to be approved. Learn more about the approval process Contact the admin of "Business Manager Name" for permission to connect this page. Contact the administrator of the Facebook page and request admin permission to connect this page to Wix Bookings. Learn more about admin permissions You need permission from the admin of "Ad account name" to connect this pixel. Contact the account admin for access. You need to request admin permissions from the Business Manager account to connect a pixel. Learn more about removing or changing permissions on Facebook ad accounts . "Page Name" is not connected to "Commerce Account Name". Please check your Commerce Manager settings Select the page associated with the "chosen" CMS. Go back and change the asset associated with that different CMS. Delete the CMS associated with the previous assets. Learn more about changing your Commerce manager settings . This is the primary page of "Business Name". Choose another page or review your Business Manager settings. You can resolve this error in one of two ways: Go back and select a different business. Go to Business Manager and remove the page as the primary page and then restart the flow from the beginning. Learn more about changing your primary page in the Business manager . Request permission from the admin of "Business Manager Name" to continue. You need to request admin permissions in Business Manager. Learn more about adding people to a business account and assigning a business asset . Contact the admin of "Business manager name" for permission to connect this page. You need to request permission from owner of the Business Manager account. Learn more about requesting access to a page in the Meta Business Manager . This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Creating a logo for your business Wix Logo: Adding Your Logo to Your Site Your logo is the face of your brand and is an essential part of your site. If you created a logo with the Wix Logo Maker, you can add it directly to your site in the Wix Editor from the Add panel. You can also upload your logo files (created with Wix Logo Maker or elsewhere) and add them to your site. Adding a logo to your Wix Editor site Building a site in the Wix Editor? You can add logos you create in the Logo Maker directly from the Add Elements panel. You can also upload external logo files from your device. Show me how to add my logo from the Add Elements panel Open your site in the Wix Editor. Click Add Elements on the left menu. Select the Image tab. Select Custom Logo . Click Add Logo . Show me how to upload a logo to my site Go to the editor . Click Media on the left side of the editor. Click the Upload Media icon . Click Upload from Computer . Select the Logo file from your computer. Click Add to Page to add it to your site. Creating logos in the Wix Logo Maker? If you have not purchased a logo, you can utilize the 200x200 free sample file to display it on your site. If you want to display a larger logo or need a larger file version, you can purchase a logo plan. Uploading logo files to a Studio Editor site After downloading and extracting Wix Logo files from a ZIP archive, you can upload them to Studio Editor sites in your account. You can also upload logo files you created outside of Wix (PNG, SVG etc.). Important: It is not possible to add Logo Maker logos from the Add Elements panel in the Studio Editor. If you want the option to create a logo from the Studio Editor, you can vote for it here . To upload a logo to a Studio Editor site: Go to the editor . Click Add Elements on the left side of the editor. Click Media . Click the Upload Media icon . Click Upload from Computer. Select the Logo file from your computer. Select the logo file and click Add to Page . Adding a logo to your site's business information If you upload and add a logo to site pages, it is not automatically added to the site's business info. However, you can add the logo from your site's dashboard. To add a logo to business info: Go to Settings in your site's dashboard. Click Business Info . Click Add Logo . Do one of the following: Click Upload Media to upload an image from your computer and click Choose File . Select an image from the image gallery and click Choose File . Click Save . FAQs Click a question below to learn more about using logos on your site. What logo files should I use on my site? Wix Logo files are offered in PNG and SVG formats. Learn more about SVG logo files . Where are logos displayed on my site? The logo you add to your Business Info automatically appears in various locations. For example, it's displayed in the Wix Stores checkout page and Wix Stores invoices sent out to customers. You can also add the logo to your site's pages from the Editor. We recommend placing your logo in the page header, so it's always visible to your visitors. When are logos added to my site's Business Info? The following logos are added to your site's Business Info: Logos you create with the Wix Logo Maker Logos you upload yourself to the Business Info section of your site's dashboard Can I upload an SVG file for my logo? If while creating your logo, you uploaded your own PNG or JPEG images to your logo, you won't be able to upload an SVG file version of your logo to your site. You can however upload the PNG file version instead, and achieve similar results. Can I make changes to my logo outside of Wix? In accordance with the Wix Logo Maker Terms of Use , it is not possible to customize a Wix Logo outside of the Logo Maker. This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Studio, Partners & Enterprise Wix Studio Studio Editor: Collaborating on a Site In the Studio Editor, your team can design powerful sites together in real time, while staying aligned and connected. Tell me more about collaborators in Wix Studio There are 2 types of collaborators you can have on a site: Teammates: These are added to the Team tab in the workspace by the team owner. They are the teammates that you work with on your projects and they have access to your team workspace. Learn how to manage your team. External site collaborators: These are other professionals you work with that are not part of your team, such as freelance designers, or clients that you invite to their own site once it's ready. You give them access to one specific site, and they cannot access your workspace. For both teammates and external collaborators, you can decide what roles and permissions they have on sites and in the workspace. You can also choose the mode they can access in the Studio Editor. In this article, read all about the features that help streamline the process while avoiding any overlaps between teammates and collaborators. Edit a site together The Studio Editor is a collaborative real-time platform that lets users work simultaneously on the same site. You can edit the layout, design and content of pages or elements without overriding people's actions. Changes made by other users appear in the Studio Editor within seconds. You can also see who's working on each element or page. This minimizes conflicts and allows you to collaborate efficiently with team members and site collaborators. Start collaborating: You can invite people to join your site directly from the Studio Editor. Click the Wix Studio icon at the top left. Hover over Site , then hover over T eam Work . Click Invite People to Collaborate . Manage people's access level on this site When inviting people to help edit a site, you can limit their editing permissions based on the areas they should handle. The Editor is automatically adjusted to each person's role so any unauthorized action is either hidden or disabled. On top of the role you choose for someone, you can also restrict the pages and global sections they're allowed to edit . Note: This action is only available if you're the site owner or co-owner. Use comments to stay in sync Use the Comments panel to streamline your team's communication and keep it organized in one place. Every site page has its own comments panel so that the comments are page-specific. The comment can be general or related to an element you choose. Make your comment more detailed by formatting your text and adding lists, images and files. You can also tag specific people who should see and address your comment, so they're automatically notified. Edit the code together Wix IDE In the Wix IDE, multiple collaborators (2 or more) can edit the code at the same time. Edits made in one instance of the IDE are synced to the other instance(s) in real time. Code editor Only 1 collaborator can edit the site's code at a single time. While that collaborator is editing the code, other collaborators working on the site have read-only permissions. This includes the code editor, as well as the public and backend files in the Code panel. However, they can edit the site's design and content as normal. Switching between the Wix IDE and Code panel You can choose where to edit code – the Wix IDE or the Code panel in the editor. It is not possible to edit the code in both platforms simultaneously. If someone is editing code in the Wix IDE, for example, the Code panel in the editor switches to read-only mode (and vice versa). If you want to edit your site's code in the Code panel, all site collaborators must close the Wix IDE. You can then click Start Coding in the Code panel. Did you know? Elements that are referenced in the code have a specific label in the editor, so all collaborators are aware. If a collaborator tries to delete one of these elements, they will see a pop-up recommending to check the code or consult a developer. This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Promoting your site Marketing integrations and tracking Google Analytics FAQs Using Google Analytics can help you gain valuable insights into your site performance. Click a question below to learn more. How long does it take until I start to see statistics in Google Analytics? Typically it takes 24-48 hours before you can view your stats after setting up your tracking code. If you can't see the statistics, it's a good idea to make sure that your domain is connected to Wix . Other factors such as high traffic can also affect processing time. If you are still having problems viewing your statistics, try signing out of your Google Analytics account and then signing back in. I have embedded or redirected my site. Why is Google Analytics not working? Wix supports embedding sites only to social networks (Facebook, for example). We host all of your Wix sites on our servers. The advantages of using Wix as your host includes improvements to your site's loading time, search engine optimization, using Google Analytics and more. Can I use Google Analytics if I use the free Wix site version? It is not possible to use Google Analytics with a free Wix site. This is because Google Analytics requires that you have your own URL (e.g. www.mystunningwebsite.com). This service is therefore only available when you upgrade your site and connect a domain to it. Can I use Google Analytics on my mobile-friendly site? Yes. Using Google Analytics for your mobile-friendly site works the same as it does for your desktop site. The desktop and mobile versions of your site represent different viewing modes of the same site, which share the same domain. Google Analytics not working? Various reasons can cause Google Analytics to not work properly with your site. Troubleshoot Google Analytics Issue This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Bookings: Editing an Existing Order Important: This feature is not available to everyone yet. Edit an existing order for an appointment or product at any time. This allows you to collect updated payments, set custom prices, issue refunds, and more. You can also add or remove products and services, or include tips in the order. Adding services and products to an existing order You can include extra services and products along with the original order at any point—before, during, or after the appointment—based on the actual services and products offered. Note: This option only applies to appointments. To change the quantity of items in an existing order, edit the quantity next to the relevant item(s). To add services and products to an existing order: Go to Orders in your site's dashboard. Click the relevant order. Click More Actions at the top right and select Edit order . Click Add Item and select Service , Product , or + Add Custom Item . Choose from the following options: Products and Services: Select the service or product you want to add and click Add to Order . Custom Item: Enter the Title , Item info and price for your custom Item and click Add to Order . Finalize the order updates: (Optional) Enter a Reason for editing . Click Update Order at the top right. (Optional) Select the checkbox if you want to email the customer about changes made to this order. Click Update Order to confirm. Adding a tip or fee to an existing order Add a tip or an additional fee by editing an existing order. You can include a note to provide a description for the new item. To add tips or fees to an existing order: Go to Orders in your site's dashboard. Select the relevant order. Click More Actions at the top right and then Edit Order . Click Add fees & Tips in the Order summary . Enter a name for the fee or tip. Enter the Amount. Click Add . Finalize the order updates: (Optional) Enter a Reason for editing . Click Update Order at the top right. (Optional) Select the checkbox if you want to email the customer about changes made to this order. Click Update Order to confirm. Setting a custom price for an existing order item You can adapt the pricing of items in an existing order to meet your client's specific needs by setting a custom price. To set a custom price in an existing order: Go to Orders in your site's dashboard. Click to select the relevant order. Click More Actions at the top right and then Edit Order . Click the More Actions icon next to item price and select Edit price . Enter the new price and click Apply . Finalize the order updates: (Optional) Enter a Reason for editing . Click Update Order at the top right. (Optional) Select the checkbox if you want to email the customer about changes made to this order. Click Update Order to confirm. Removing an item from an existing order You can modify an existing order by removing items to adjust the final price. If the order has been partially or fully paid, you can also issue a refund as needed. To remove an item from an existing order: Go to Orders in your site's dashboard. Click to select the relevant order. Click More Actions at the top right and then Edit Order . Click the More Actions icon next to item price and select Remove . Note: To change the quantity of items in an existing order, you can also edit the quantity next to the relevant item(s). To remove an item, change the quantity to 0. 5. Finalize the order updates: (Optional) Enter a Reason for editing . Click Update Order at the top right. (Optional) Select the checkbox if you want to email the customer about changes made to this order. Click Update Order to confirm. What's next? Once you update an order, you're re-directed to see its overview. At this point, you can also choose to collect payment from your client and see the order change timeline below the order. FAQs Click the questions below for answers to common questions about editing existing orders. Do third parties, such as shipping apps or drop shippers, get notified about changes? Third-party apps won't necessarily get updated when you make a change. Go to the relevant third party's dashboard directly to check if they were updated and, if needed, make changes. Why am I having trouble editing a particular order? You cannot edit an order in these cases: The order wasn't paid for in your business' main currency The order includes a subscription The order was canceled The order was archived The order was partially or fully refunded What happens if I add or delete services from an order, do I need to manually update my Booking calendar? You do not need to manually update your Booking calendar when you edit an order. When you add a service to an order, the session appears on the Booking calendar. If you delete a service from the order, the session disappears from the calendar. Will my 3rd-party invoicing app send a new invoice after I edit an order? Whether a new invoice is created depends on which app you use. We suggest you create a test order and edit it to see if a new invoice is created. This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Need more help? About Wix Reporting Trademark Infringement Wix.com takes trademark violation very seriously and opposes any unauthorized infringement of trademark rights. If you encounter any Wix sites that you believe to be infringing your trademark rights, you can file a complaint by submitting a report . This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Connecting a domain Domain basics Finding Your Domain Registrar Details Your domain registrar is the company that hosts your domain. Your domain may be hosted at Wix, or elsewhere with another company. Use the Wix Whois Lookup tool and search for your domain name to view your domain details. To look up domain details Go to the Wix Whois Lookup tool . Enter the domain name you want to look up and click Search . View the domain and registration details that appear below the searched domain. This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Billing & premium subscriptions Charges, payments and tax About Goods and Services Tax in Australia Wix charges Goods and Services Tax (GST) on premium subscriptions, applications and products in Australia in accordance with the Australian Taxation Office . If you are a registered business in Australia with an ABN from the Australian Taxation Office, you may be eligible for a tax exemption. You can add your ABN to your Wix account by updating your payment details. Updating your payment details Re-enter your payment details to add your ABN and receive your tax exemption. To update your payment details: Go to Premium Subscriptions in your Wix account. Click the More Actions icon next to the relevant subscription. Click Update payment method . Choose the subscriptions you want to update and click Next . Note: This option will only appear if you have other Wix subscriptions in your account. Click Next after reviewing the plan details on screen. Click Use another payment method . Re-enter your card details and add your tax number to the ABN field. Click Update . FAQs Click a question below to learn more about tax in Australia. What is an ABN? Australian business number (ABN) is a tax ID issued to businesses that identifies your business to the government. It is a unique 11-digit number. What happens if I do not have a tax identification number? If you do not have an ABN, Wix will charge and collect GST on payments for subscriptions, applications and products. How does Wix determine which customers are subject to tax? The tax charge is based on the billing account address. What happens if my business is tax exempt, but I was charged GST? If your business is tax exempt but you were charged GST for purchasing or renewing a Wix service, please contact Wix Customer Care for an exemption request. This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit