< Back Advanced features CMS CMS: Restoring a Deleted Collection Restore deleted collections from your CMS (Content Management System) backups . Each backup is an archived copy of all your collections. In each backup, you can restore all or only certain collections to override changes made after the backup date. In the collections you restore, all the fields, content, structure, and settings get reverted to the saved version in the backup. Wix App collections are not affected by backups as they get their content from the relevant app (e.g. Wix Stores, Wix Bookings, Wix Events). Restoring collections from backups Restore a backup to choose which collections you want to revert to their previous versions. To restore deleted collections: Go to CMS in your site's dashboard. Click More Actions at the top. Click Backups . Click Restore next to the backup you want to restore. Click the checkbox next to each collection you want to restore. Click Restore [#] Collections . Click Yes, I am sure to confirm you want to permanently override changes made after the backup creation date. Click Restore . FAQs Click a question below for answers to the most frequent questions about restoring collections. How do backups work? Whenever you edit a collection, an automatic backup stores an archived copy of all your collections on a weekly basis. You can also create manual backups whenever you want to instantly save a copy of all your collections. Each backup includes all your collections' content, structure fields, settings, and named views. When you restore a backup, you choose whether to restore all your collections or specific ones. Restoring a collection permanently deletes any changes made to the collection after the backup was created. This includes site visitor submissions saved after the backup date. What if I create a collection, then restore a backup created before the collection? When restoring a backup, any collections you created after the backup date are saved. This means you do not lose any collections you created after the backup you are restoring. How do GDPR and other laws affect my data? Restoring a backup does not affect the Personally Identifiable Information (PII) status of a field. If necessary, you can change PII manually in your collections. Wix deletes and restores collections in compliance with GDPR regulations . This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Need more help? About Wix Using Shutterstock Media Purchased Through Wix Adding Shutterstock images and videos can give your site a high-quality, unique and professional look. There are millions of files to choose from. Read below for the conditions of using Shutterstock media on your Wix site. Shutterstock media guidelines: You can use Shutterstock images and videos you've purchased on any site in the same Wix account. Learn how to import them to another site. Images are for digital use within Wix only and may not be used for printing. Shutterstock files are not downloadable. You may not use the media as a trademark for a business. You may not portray a person in a way that may be offensive, including: in connection with adult-oriented services or ads for dating services. in connection with political endorsements. with pornographic, defamatory, unlawful, offensive or immoral content. as suffering from, or being treated for, a physical or mental ailment. You may only use the media in websites and content on Wix, and not with other website or content services. This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Orders, Cart & Checkout Improving Checkout Completion Rates Checkout is the place where visitors turn into paying customers, but even small points of friction can cause people to leave your site before completing a purchase. You can increase your checkout completion rates by improving a few key parts of your checkout flow. Reduce the number of custom fields Problem Long or complex 'Customer Details' sections can make customers pause or leave your site altogether. Recommended change Remove any non-essential custom fields in the 'Customer Details' checkout step. If you added custom fields, keep only the ones you really need. Avoid asking for details you won't use right away, for example, extra phone numbers, secondary email addresses, or marketing-related questions. Learn more about customizing checkout fields . Automate billing fields Problem Sometimes, address fields aren't needed during checkout, for example, when you sell a digital product. In these cases, they are automatically removed from the 'Customer Details' checkout step, but may appear in the 'Billing Address' step. Recommended change Consider choosing the Only fields required for payment and tax option. This means that the 'Billing Address' section is customized per customer to avoid collecting unnecessary information. Learn more about customizing your billing field settings . Offer multiple payment methods Problem If customers see only one way to pay, they may hesitate or leave checkout, especially if it is not the method they know and prefer. Recommended change Offer at least one major credit or debit card provider. Add digital wallets such as Apple Pay, Google Pay, PayPal (more on this below). Add trusted local payment methods. Learn more about setting up payment options . Enable express payment options Problem When customers need to enter their card details manually every time they make a purchase, checkout feels like it takes more effort, especially on mobile. Recommended change Help customers save time by enabling express payment options such as Apple Pay, Google Pay, and PayPal. With these methods, customers don't need to manually enter their details. You can make these payment methods visible in the Cart page, Product page, or Side cart to streamline checkout even more. Important: If you added any of the element listed below to the Checkout page, customers might be directed back to Wix after completing payment outside of Wix. Consider removing the following: Mandatory custom fields A policy acceptance checkbox A subscription opt-in checkbox Learn more about customer checkout with PayPal or Apple Pay / Google Pay . Simplify shipping Problem Complex, unclear, or unexpectedly high shipping costs can cause customers to leave at the 'Delivery details' checkout step. In addition, you may lose potential international customers if there's no shipping rule set up for their regions. Recommended change Make sure you have shipping rules set up for every region you choose to ship to. Set up clear shipping rules, such as flat-rate shipping , weight-based rates , price-based rates . Consider offering free shipping above a certain order value. Make shipping costs visible in the Cart page . Learn more about setting up shipping, delivery, and pickup . Add incentives Customers are more likely to complete checkout when they feel they are getting a good deal. Consider offering incentives to encourage them to finish their purchase by adding any of the following: Gift cards Automatic discount or coupons Targetted upsell and cross sell product recommendations Loyalty program Get personalized checkout tips Once you have enough sales data, you can get personalized tips from Wix's AI checkout guide. You'll learn where in the checkout process customers are dropping off and how to fix it. To access your personalized tips, go to Checkout Settings in your site's dashboard and start interacting with the guide on the right side of the page. Note: Before making suggested changes, always review settings in your own Wix account to ensure they align with your business needs, applicable laws, and Wix’s most up-to-date features and policies. This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Billing & premium subscriptions Managing your subscriptions Checking Your Domain Subscription Renewal Date Domains purchased from Wix are set to automatically renew 30 days before their expiration date. This allows for more time to make a renewal payment (in case of decline) to ensure your domain remains active. You can turn off the auto renew setting if you do not want your domain to renew. To check the renewal date of your domain subscription: Go to Premium Subscriptions in your Wix account. Check the Upcoming payment column next to your domain subscription. Renewal Date vs. Expiration Date The Upcoming payment column shows the date of your next renewal payment. This date may differ slightly from the expiration date if you have turned auto renew off. Hover over the Info icon to learn more. This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Orders, Cart & Checkout Adding a Note to an Order You Received Important: This article is relevant for Wix Stores, Wix Bookings, Wix Restaurants Orders, Wix Donations, and is in the process of becoming available for Pricing Plans. Keep track of special requests and instructions by adding notes to orders. These notes are personal and can only be seen by you and your site collaborators . To add a note to an order: Go to the Orders tab in your site's dashboard. Select the order you want to add the note to. Scroll down to Order Activity . Enter your note in the Add a note field. Click the checkmark to save. This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Using the Wix mobile apps Mobile apps for your customers Wix Mobile Apps: Managing Your App Elements Each screen of your mobile app (e.g. Spaces by Wix, your own native app) contains different elements, similar to the elements on your site pages. You can add the elements that are most relevant to your business. For example, you can add a service element to show a list of all your services and let your app users book them. Once you've added the elements, arrange them where users can clearly see and interact with them. You can also choose the specific screen where each element appears or remove elements that are no longer necessary. Adding an element to your mobile apps Add an element that suits your business and customize it according to your needs. Elements are organized by category so you can quickly find the one you want. For example, if you have a store and want to add a gallery of all your products, you can add the product gallery element. Select the element and then directly place it onto the screen where you want it displayed. Dashboard Go to Mobile App in your site's dashboard. Click the relevant tab (e.g. Spaces by Wix app , Your own mobile app ). Click Edit Mobile App . Click the Screen drop-down at the top and select the relevant screen. Click Elements on the left. Select a category under Add Elements (e.g. Basic Items, Store, Bookings) Choose the element you want to add to your screen. For example, under Basic Items you can add elements to design and organize your app like buttons, media, titles, and paragraphs. Note: Not all elements can be customized from the web editor. You can update those elements from the Wix app . Wix app Go to your site in the Wix app. Tap Manage at the bottom. Tap Mobile App . (If needed) Switch to editing a different mobile app: Tap the mobile app name at the top. Tap the relevant mobile app. Tip: If you want to edit a different mobile app (e.g., Spaces by Wix, Fit by Wix), choose the app as your preferred mobile app . Tap Edit . Tap the Screen drop-down at the top and choose the screen you want to edit. Tap + Add Element in the relevant location. Choose the element you want to add. Tip: Tap the Search icon to look for specific elements. Add the relevant details to the element. Tap Add at the top right. Wix Studio app Go to your site in the Wix Studio app. Tap Mobile App . (If needed) Switch to editing a different mobile app: Tap the mobile app name at the top. Tap the relevant mobile app. Tip: If you want to edit a different mobile app (e.g. Spaces by Wix, Fit by Wix), choose the app as your preferred mobile app . Tap Edit . Tap the Screen drop-down at the top and choose the screen you want to edit. Tap + Add Element in the relevant location. Choose the element you want to add. Tip: Tap the Search icon to look for specific elements. Add the relevant details to the element. Tap Add at the top right. Reordering elements on your mobile apps Set up your screen by putting the most important elements at the top of the screen. You can adjust the order by moving them up or down on the screen as needed. Dashboard Go to Mobile App in your site's dashboard. Click the relevant tab (e.g. Spaces by Wix app , Your own mobile app ). Click Edit Mobile App . Click the Screen drop-down at the top and choose the relevant screen. Click on the element you want to reorder. Choose what you want to do: Click the Move up icon to move the element up. Click the Move down icon move the element down. Wix app Go to your site in the Wix app. Tap Manage at the bottom. Tap Mobile App . (If needed) Switch to editing a different mobile app: Tap the mobile app name at the top. Tap the relevant mobile app. Tip: If you want to edit a different mobile app (e.g., Spaces by Wix, Fit by Wix), choose the app as your preferred mobile app . Tap Edit . Tap the Screen drop-down at the top and choose the screen you want to edit. Tap the Edit icon at the top right of the element you want to move. Choose what you want to do: Tap Move up to move the element up. Tap Move down to move the element down. Wix Studio app Go to your site in the Wix Studio app. Tap Mobile App . (If needed) Switch to editing a different mobile app: Tap the mobile app name at the top. Tap the relevant mobile app. Tip: If you want to edit a different mobile app (e.g., Spaces by Wix, Fit by Wix), choose the app as your preferred mobile app . Tap Edit . Tap the Screen drop-down at the top and choose the screen you want to edit. Tap the Edit icon at the top right of the element you want to move. Choose what you want to do: Tap Move up to move the element up. Tap Move down to move the element down. Deleting an element If you no longer want or need an element on your mobile app, delete it directly from the screen. You can add the same element again later, but any customization you’ve made to the element can’t be restored. Dashboard Go to Mobile App in your site's dashboard. Click the relevant tab (e.g. Spaces by Wix app , Your own mobile app ). Click Edit Mobile App . Click the Screen drop-down at the top and choose the relevant screen. Click on the element you want to delete. Click the Delete icon . Click Delete to confirm. Wix app Go to your site in the Wix app. Tap Manage at the bottom. Tap Mobile App . (If needed) Switch to editing a different mobile app: Tap the mobile app name at the top. Tap the relevant mobile app. Tip: If you want to edit a different mobile app (e.g., Spaces by Wix, Fit by Wix), choose the app as your preferred mobile app . Tap Edit . Tap the Screen drop-down at the top and choose the screen you want to edit. Tap the Edit icon right of the element you want to delete. Tap Delete element . Tap Delete element to confirm. Wix Studio app Go to your site in the Wix Studio app. Tap Mobile App . (If needed) Switch to editing a different mobile app: Tap the mobile app name at the top. Tap the relevant mobile app. Tip: If you want to edit a different mobile app (e.g., Spaces by Wix, Fit by Wix), choose the app as your preferred mobile app . Tap Edit . Tap the Screen drop-down at the top and choose the screen you want to edit. Tap the Edit icon right of the element you want to delete. Tap Delete element . Tap Delete element to confirm. FAQs Click below to learn more about managing your app elements. Can I add the same element to two different screens? You can duplicate an element and then add the duplicated element to another screen through your Wix app. To add the same element to two screens from your Wix app: Go to your site in the Wix app. Tap Manage at the bottom. Tap Mobile App . (If needed) Switch to editing a different mobile app: Tap the mobile app name at the top. Tap the relevant mobile app. Tip: If you want to edit a different mobile app (e.g., Spaces by Wix, Fit by Wix), choose the app as your preferred mobile app . Tap Edit . Tap the Screen drop-down at the top and choose the screen you want to edit.  Tap the Edit icon at the top right of the element. Tap Duplicate . Tap Edit icon at the top right of the duplicated element. Tap Customize element . Tap the Choose screen drop-down under Location and select which screen you want the element to appear on. Tap Save at the top right. I added an element to the wrong screen, how can I move it to another screen? You can move an element through the Wix app. To move an element on your Wix app: Go to your site in the Wix app. Tap Manage at the bottom. Tap Mobile App . (If needed) Switch to editing a different mobile app: Tap the mobile app name at the top. Tap the relevant mobile app. Tip: If you want to edit a different mobile app (e.g., Spaces by Wix, Fit by Wix), choose the app as your preferred mobile app . Tap Edit . Tap the Screen drop-down at the top and choose the screen you want to edit. Tap the Edit icon at the top right of the element you want to move. Tap Customize element . Tap the Choose screen drop-down under Location and select which screen you want the element to appear on. Tap Save at the top right. How many elements can I add to my app? There is no limit on the number of elements you can add, but keep in mind that too many elements can make your app cluttered and harder to navigate. Can I customize the look of each element? Yes, each element has its own settings that you can customize to match your app's design and functionality requirements. Can I restore an element once I delete it? No. Once an element has been deleted, you cannot get it back. Can I add customized titles and text to my app? Yes, you can add and customize the titles and text elements that appear in your mobile app. To add a title or paragraph to your app: Open your site in the Wix app and tap Manage at the bottom. Tap Mobile App an select or switch to the mobile app you want to edit, then tap Edit . Choose the screen from the Screen drop-down. Tap + Add Element and select Title or Paragraph under Basic Items . Edit the text, pick a design from the Text style drop-down, and choose a Text alignment . Edit any other relevant details and then tap Add . This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Embedding Your Issuu Publication Code Important: The Issuu Publication app has been retired from the Wix App Market. As an alternative, you can embed the Issuu Publication code on your Wix site using the embed code element in your editor. Add engaging digital content, such as magazines, newsletters, and catalogs, from your Issuu Publication account directly to your Wix site. Embedding your content allows your visitors to view and interact with your publications seamlessly without leaving your site. You just need to copy a piece of code and add it to the embed code element in your editor. Embedding the code Copy the embed code from your Issuu Publication account and paste it into the embed code element in your editor. Wix Editor Log in to Issuu Publications. Click Publications in the side panel. Select the publication you want to embed and click Embed on website . Customize the relevant settings. Click Get embed code . Go to your editor . Click Add Elements on the left side of the editor. Click Embed Code . Click Embed HTML . Copy and paste the code from Issuu Publication into the Add your code here (HTTPS only) field. Click Update . (Optional) Enter alt text that describes what you're embedding in the What's in the embed? field. Publish your site. Studio Editor Log in to Issuu Publications. Click Publications in the side panel. Select the publication you want to embed and click Embed on website . Customize the relevant settings. Click Get embed code . Go to your editor . Click Add Elements on the left side of the editor. Click Embed & Social . Click the Add to Site icon next to Embed Code . Click Enter Code. Copy and paste the code from Issuu Publication into the Add your code here (HTTPS only) field. Click Update . (Optional) Enter alt text that describes what you're embedding in the What's in the embed? field. Publish your site. Harmony Editor Log in to Issuu Publications. Click Publications in the side panel. Select the publication you want to embed and click Embed on website . Customize the relevant settings. Click Get embed code . Go to your editor . Click + Add at the top left of the editor. Click the Arrow icon to navigate to the Embed category. Click Embed Code . Click on the HTML element to enter your code. Paste the code you copied from Issuu Publications into the Enter HTML embed code field. Click Apply . (Optional) Enter alt text that describes what you're embedding in the Accessible name field. When ready, publish your site. FAQs Click a question below to learn more about embedding code in your editor. Can visitors navigate the Issuu publication without leaving my Wix site? Yes. The embed allows visitors to interact with the Issuu publication directly on your site without needing to navigate to Issuu’s website. Can I add more than one Issuu publication to the same page? Yes. You can embed multiple Issuu publications by adding separate HTML embed elements for each publication on your page. Is it possible to use the same Issuu embed code on multiple Wix pages? Yes. You can copy the same embed code and use it in the HTML embed element on any page where you want the publication to appear. Why is my Issuu publication not displaying correctly? Check that the embed code you copy from Issuu is correct and complete. Also, ensure the code is being placed in the correct field in the HTML iframe element in your editor. Learn more about embedding code on your site . This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Studio, Partners & Enterprise Wix Studio Studio Editor: Managing Breakpoints The Studio Editor allows you to create fully-responsive sites that adapt to different breakpoints. Breakpoints are the points at which the design is adjusted - so visitors always see the best possible version of your client's site, from any device. Define the relevant breakpoints for every page and global section, and customize the design accordingly. Want to know more? Learn about designing across breakpoints . Viewing site breakpoints By default, the Studio Editor comes with the most common breakpoints based on user traffic (mobile, tablet and desktop). Our featured breakpoints cover a wide range of screen sizes - but you can define and customize them as needed. You can see 3 default breakpoints at the top of your editor. Click the breakpoints to enter the view and start customizing the page or global section. You can also move between breakpoints by dragging the handles on the left and right sides of the canvas: Tip: Quickly navigate to the max value of a specific breakpoint by double-clicking the handles. Adding a new breakpoint You may want to design a page for a specific size that isn't included in the default breakpoints. You can add a breakpoint with a custom size from the panel. To add a new breakpoint: Select the page or global section you're working on. Click the Customize Breakpoints icon next to the breakpoints on the top bar of the editor. Click Add Breakpoint . Enter the pixels for your breakpoint. Click Done . Note: You can define up to 6 different breakpoints for each page / master section on your site. Editing existing breakpoints Change the size of the existing breakpoints in your editor to tailor your client's site needs. To edit a breakpoint: Select the page or global section you're working on. Click the Customize Breakpoints icon next to the breakpoints on the top bar of the editor. Hover over the relevant breakpoint and click the Edit icon . Enter the pixels of your breakpoint. Click Done . Deleting a breakpoint Your client may not want their site designed for a certain screen size. If that's the case, you can delete the relevant breakpoint as needed. This also deletes any layout and design properties for the breakpoint. Important: When removing a breakpoint, it changes the px range of the other breakpoints to complete the gap. This might make your design less responsive to different viewports. To delete a breakpoint: Select the page or global section you're working on. Click the Customize Breakpoints icon next to the breakpoints on the top bar of the editor. Hover over the relevant breakpoint. Click the Delete icon . Note: The site must have at least one breakpoint. For this reason, it is not possible to remove the top breakpoint from the list. This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Stores: Integrating with ShipStation ShipStation - a third-party app that works together with Wix Stores - allows you to streamline the shipping process. With ShipStation you can easily buy and print shipping labels and packing slips. Once that's done, you can paste the labels on packages and ship the packages with your choice of carrier. You can also let customers track the progress of their packages by sending them a tracking number. ShipStation syncs with Wix Stores which means that your orders, including past orders, automatically appear in your ShipStation dashboard - no need to manually create an order and then copy and paste the order details each time you make a sale. Save even more time by using service mapping and automation rules . Integrating ShipStation with your Wix store Before you begin: To print shipping labels, you must first enter your business's address in the Business Info page. Learn how Wix Editor Go to your editor . Click Add Apps on the left side of the editor. Search for the ShipStation app in the search bar. Click Add to Site . Click Agree & Add . Do one of the following: Log in to your existing ShipStation account: Click Login . Enter your email / username and password. Click Login . Create a new ShipStation account: Fill in all the required fields. Click Start your free trial . Log in to ShipStation. Click Connect to integrate your ShipStation account with your Wix store. Click Allow and Install . Click Orders at the top of the page to view your store orders. Tip: If you have more than one store, click Stores on the left and select the store you want to view. Studio Editor Go to your editor . Click App Market on the left side of the editor. Click App Market . Search for the ShipStation app in the search bar. Click Add to Site . Click Agree & Add . Do one of the following: Log in to your existing ShipStation account: Click Login . Enter your email / username and password. Click Login . Create a new ShipStation account: Fill in all the required fields. Click Start your free trial . Log in to ShipStation. Click Connect to integrate your ShipStation account with your Wix store. Click Allow and Install . Click Orders at the top of the page to view your store orders. Tip: If you have more than one store, click Stores on the left and select the store you want to view. Harmony Editor Go to your editor . Click + Add at the top left of the editor. Click the Arrow icon to navigate to the Apps category. Click Wix App Market at the bottom left. Search for the ShipStation app, then select the app. Click Add to Site . Click Agree & Add . Do one of the following: Log in to your existing ShipStation account: Click Login . Enter your email / username and password. Click Login . Create a new ShipStation account: Fill in all the required fields. Click Start your free trial . Log in to ShipStation. Click Connect to integrate your ShipStation account with your Wix store. Click Allow and Install . Click Orders at the top of the page to view your store orders. Tip: If you have more than one store, click Stores on the left and select the store you want to view. Dashboard Go to the Wix App Market in your site's dashboard. Search for the ShipStation app in the search bar. Click Add to Site . Click Agree & Add . Do one of the following: Log in to your existing ShipStation account: Click Login . Enter your email / username and password. Click Login . Create a new ShipStation account: Fill in all the required fields. Click Start your free trial . Log in to ShipStation. Click Connect to integrate your ShipStation account with your Wix store. Click Allow and Install . Click Orders at the top of the page to view your store orders. Tip: If you have more than one store, click Stores on the left and select the store you want to view. FAQs Click a question below to learn more about ShipStation. Where is ShipStation available? ShipStation is currently available only for stores located in the US, Canada, Australia, and the UK. You can also use any of the following: Wix Stores Shipping Labels Shippo Boxtal (Available only in France) Melhor Envio (Available only in Brazil) Envia (Available only in parts of North and South America) What carriers does ShipStation work with? ShipStation works with most major carriers. To check if ShipStation works with your preferred carrier, click here . What should I do after connecting? After connecting, you should see all your orders, including past orders, for the selected site in the ShipStation dashboard's Orders tab. Now you're ready to start shipping orders using ShipStation. Learn more I'm not sure this is the service for me, can I try it for free? Yes, ShipStation comes with a 30-day free trial. This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your media Adding & managing media Wix Media: Deleting Media Files from Your Media Storage Delete files permanently from your Media Manager or move them to trash. Files you move to trash can be restored to your Media Storage and remain on your site. Once you delete files from trash, they are permanently deleted from your site and the Wix servers. Important: The Manage Storage setting is not yet available in all Wix accounts. Use the Media Manager tab for directions below if you do not have the Manage Storage setting. Moving media files to trash Want to remove a file from your Media Storage, but you're not sure if you'll need it later? Move it to trash where you can restore it at a later time, if necessary. Dashboard Go to Settings in your site's dashboard. Click Manage Storage . Click the More Actions icon on the relevant file(s). Click Move to Trash . Tip: Select multiple media files to perform these actions in bulk. Media Manager Go to your Media Manager . Hover over the relevant file and click the More Actions icon . Click Move to Trash . Delete multiple files in bulk: Press Ctrl on your keyboard ( Cmd on Mac) and click to select the files you want to delete. Then click the Actions icon on the right and select Move to Trash . Restoring a media file from trash Files you move to trash in the Media Manager are not permanently deleted and can be restored. Dashboard Go to Settings in your site's dashboard. Click Manage Storage . Click the Trash tab. Select the file you want to restore by clicking the checkbox on the left. Click Restore . Media Manager Go to your Media Manager . Click Trash on the left side of the Media Manager. Hover over the file you want to restore and click the More Actions icon . Click Restore . Permanently deleting a media file Permanently remove your media from your site and Wix servers. Dashboard Go to Settings in your site's dashboard. Click Manage Storage . Click the Trash tab. Select the file you want to delete by clicking the checkbox on the left. Click Permanently Delete . Click the checkbox next to Yes, I want to delete files. Click Delete Files . Note: If any of the files you want to delete are being used on your site, you will see a popup menu allowing you to either keep or delete the files. Media Manager Go to your Media Manager . Click Trash . Click the file you want to delete. Tip: Hold Ctrl ( Cmd on Mac) on your keyboard and click to select multiple files. Click Permanently Delete on the right. Select the checkbox next to Yes, I want to delete files. Click Delete Files . Note: If any of the files you want to delete are being used on your site, you will see a popup menu allowing you to either keep or delete the files. Tip: Delete all files in Trash by clicking Empty Trash on the right. Can I restore files that have been permanently deleted? You cannot restore files that have been permanently deleted on your own, however you can contact Customer Care to inquire if it is possible to restore the files. FAQs We are here to help with all your questions. Click a question below to learn more. What happens if a file that I permanently deleted is being used on my site? If a file that was placed on your site was permanently deleted, it will no longer be available on your live site or in your Media Storage. Instead, a placeholder thumbnail icon is displayed on your site where the image was placed. How can I see which files are currently used on my site? When you delete a file that is being used on your site, you will see a popup menu allowing you to either keep or delete the files. How long does it take for files to be permanently deleted? After you have deleted files from trash, it may take a few days for them to be permanently removed from the Wix servers and your site. What should I do if my storage shows as full even after deleting files? First, make sure that you've permanently deleted files from your Trash . Even if you moved files to your Trash, they still count toward your storage limit until you permanently delete them. If this doesn't help, it may be due to a technical issue or a browser-related problem. Clear your cache , try a different browser, or use incognito mode to see if the error resolves. If your storage space hasn’t updated after permanently deleting files or you’re still unable to upload new files, contact us and we will be happy to help. If I delete a file from my Media Manager, does it remain on my site? Deleting media from the Media Manager while it is in use on your live site will result in the images/media being removed from the live site. If I delete a file from my Media Manager, does it remain in my boards? Deleting a file from your Media Manager will also delete it from any boards you have created. This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Promoting your site SEO (get found on Google) Enabling NLWeb for AI Agent Access NLWeb (Natural Language Web) is an open-source framework from Microsoft that makes your website directly queryable by both people and AI agents. Instead of clicking through links and menus, your site visitors can ask AI agents, such as Gemini or ChatGPT, questions in natural language and get structured, context-aware answers from your own content. After a one-time installation, NLWeb sets up an agent-based interaction layer on top of your public data. It lets AI agents have a conversation with your site, not just crawl it, by exposing an AI-friendly view of sources like your Schema.org markup, product feeds, and RSS. This helps agents and LLMs return more accurate conversational answers through the NLWeb WebApp connected to your site. View an example for an e-commerce site Customers can ask specific questions like, "show me waterproof hiking boots under $150 in a size 10" and receive instant, filtered results. AI shopping assistants can also compare products across specifications, check real-time inventory, and complete purchases on behalf of users. Important: NLWeb is separate from traditional search engine indexing and does not change how Google, Bing, or other search engines crawl or rank your site. You must have an upgraded site and have a connected domain to use the NLWeb integration. NLWeb currently only supports the main language of your site. Installing NLWeb Install NLWeb to give AI agent access to your site's structured content. After installation, the ASK protocol is switched on so AI agents that support NLWeb can query your public content. To install NLWeb: Go to SEO & GEO in your site's dashboard. Scroll down to Tools and settings . Click NLWeb . Click Install NLWeb . Note: Indexing may take a few minutes depending on the size of your site. After installation: NLWeb queries your site so it will be able to answer in a machine-readable format that AI agents can query. The ASK protocol is automatically enabled, allowing supported AI agents to query your site's public content through natural language questions. Managing AI Agent access Use the ASK protocol setting in the NLWeb tool in the SEO dashboard to decide whether AI agents can query your indexed structured content. You can switch this access on or off at any time without changing your existing NLWeb connection. To manage AI Agent access: Go to SEO & GEO in your site's dashboard. Scroll down to Tools and settings . Click NLWeb . Click the toggle next to Enable ASK protocol so AI tools can search and use your site's content : Enabled: AI agents that support NLWeb can query your site's public structured content through natural language questions. Disabled: Your site stays connected to NLWeb but is inactive for AI queries, so agents cannot use it to answer questions. FAQs Click a question below to learn more about NLWeb for AI Agent access. What content is visible to NLWeb? NLWeb can see any structured content on your site (such as content that has structured data markup) and treats it as a set of structured content. Learn more about adding structured data markup to your site's pages. Can I remove my site from NLWeb after installation? It is not currently possible to disconnect your site from NLWeb after installation, but you can disable the ASK protocol to prevent AI agents from querying your site. Does NLWeb affect my site's SEO ranking? No, NLWeb is separate from traditional search engine indexing with Google and Bing and does not change how your site is crawled, indexed, or ranked in search results. What is the difference between NLWeb and search engine indexing? Search engine indexing with Google, Bing, and others makes your site appear in traditional search results, while NLWeb makes your structured content accessible to AI agents for natural language queries as a separate system. Will AI agents access my private content through NLWeb? No, NLWeb respects your existing site visibility and access rules and only exposes content that is already publicly accessible, without sharing private data or user-specific information. I have blocked AI crawlers in my robots.txt file, will NLWeb still work? Blocking AI crawlers in your robots.txt file may limit NLWeb functionality, because AI agents need access to crawl and read your structured content. If you want AI agents to use NLWeb, make sure you have not blocked relevant AI crawlers in robots.txt. I want to test how NLWeb works on my site. What do I do? To test how NLWeb works on your site: Make sure NLWeb is installed for your site. Use the following MCP URL to connect to your favorite AI agent (e.g. Claude, ChatGPT or custom agents): https://www.[your-domain.com]/_api/nlweb/mcp . Start querying your site. This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Music: An Overview Important: Wix Music is not yet available in Studio Editor. If this is something you'd like to see in the future, vote for that feature . Wix Music gives you everything you need to display, sell and promote music in style. Using the Wix Music Player, site visitors can listen, share and purchase your sounds. You can customize the way this player looks so it truly captures the spirit of your music. Tip: Check out our music template website , which already has Wix Music installed, or add Wix Music to any site in your Wix account. Add your music Create albums, singles and playlists in WAV, FLAC, M4A & MP3 formats. Using the Wix Music player , you can show your albums, singles and playlists on your site. Your music is presented in 128kbps stereo mp3 as standard, to ensure fast streaming. You can let fans listen to your music directly on your site, or allow them to download it. Manage this music behind the scenes in your Music Library. Add music or edit existing track/album information, such as cover art, streaming options, and genre. Customize the listening experience Customize the functionality of your music player. From the player's settings in your Editor, you can make your music play automatically when the page loads. You can also choose to include buttons that let fans share your album or tracks. Personalize how your player looks Choose the layout and design options that best suit your music directly from your Editor. Upload a cover image, set the layout, choose your color schemes, fonts, button styles, and more. Promote your music To make sure your music reaches more people, you can allow fans to download your music through their social media. With Wix Email Marketing , you can keep in touch with your fans. Give them a taste of your music by sending a 30-second preview email or a newsletter of your upcoming shows or releases. Track your analytics: Using Wix Analytics Reports , to help make decisions about your music. For example, find out which music is most popular with your visitors, what devices people listen on, and even where in the world your fans are based. Sell your music Wix Music makes it easy for you to sell your music to your fans and keep track of how much revenue you are making. Choose to sell whole albums or individual tracks. You can also offer your fans the option to PYWY (pay what you want). This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit