< Back Connecting a business email Wix FAQs Category Select Sub-category This is placeholder text. To connect this element to content from your collection, select the element and click Connect to Data. Item Title Read More This is placeholder text. To connect this element to content from your collection, select the element and click Connect to Data. Item Title Read More This is placeholder text. To connect this element to content from your collection, select the element and click Connect to Data. Item Title Read More Load More Previous Next Need A Professional Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Portfolio: Adding Media to Projects Create a rich, engaging portfolio that highlights your skills and creativity. Add media to your portfolio projects by importing from the Media Manager, uploading from your computer and apps, embedding URLs, or syncing media from app integrations. A well-curated portfolio with diverse media types makes a strong impression and sets you apart from others. For example, if you're a graphic designer, you can upload high-quality images of your designs, embed video tutorials, or sync your latest work from Instagram, giving your visitors much to browse. To add media, make sure you have added and set up your portfolio . Adding media to your projects Upload your media to your projects from a variety of sources such as your computer, other wix sites, social networks or by adding / embedding URLs. Note: If you connected your project to an app integration (Instagram, DeviantArt, Dribbble) you will not see an option to add media from the Media Manager. Instead, make changes in the relevant app to sync them to your portfolio. Learn more about syncing media from portfolio integrations . To add media to your projects: Go to Portfolio in your site's dashboard. Hover over the relevant project and click Edit . Click Manage Media next to Project Media . Click + Add Media. Choose where you want to add the media from: Your computer Click Upload from Computer . Select the files you want to upload. Click Open . Your other Wix sites Click Import from Media Manager . Click + Upload Media . Click My Wix Account . Select the relevant site folder. Select the files you want to upload. Click Upload Selection . Social networks Click Import from Media Manager . Click + Upload Media . Click the relevant social network on the left. (If necessary) Connect your account. Select the files you want to upload. Click Upload Selection . A URL Click the Link icon on the left. Paste the URL link and click Import . A video embed Click Embed video . Paste in the URL of your video from YouTube or Vimeo. Note: Make sure your video is set to "Public" or "Unlisted". Private videos won't be visible. Click Add Video . 6. Click the relevant item and customize the following: Set as Cover: Click to make this the project's cover image. Focal point: Click the Focal point icon to choose the media's center of interest. Title: Update the name of the media. Description: Enter more information about the media. This can also help improve your site's SEO and accessibility. Alt Text: (For images only) Enter a short description of your image. This can help improve your site's SEO and accessibility. Link: Paste a link to connect the media in expand mode to another URL. 7. Click Done . 8. Click Save & Close . Syncing media from portfolio integrations Connect your portfolio to integrations like Instagram, Dribbble and DeviantArt. Once connected, you can sync media from these apps to your portfolio , update project details and remove those you no longer want to showcase. FAQs Click a question below to learn more about adding media to your portfolio projects. I have uploaded high-resolution images to my portfolio. Why do low-resolution versions of my images show first? Currently, while high-resolution images load on your site, low-resolution versions of the images display first. This is standard behavior across all Wix sites, and a lot of sites on the web. This technology has no effect on the rest of your site's content, including the high-resolution images themselves. It lets your site visitors see more meaningful content faster at no performance cost to you. It is not possible to disable this behavior. We are always working to update and improve our products, and your feedback is hugely appreciated. If you would like the option to disable the loading of low-resolution versions of your high-resolution images, vote for that feature . Can I add media from my Media Manager to projects created from any of the portfolio integrations, e.g Instagram? No, you cannot add media from your Media Manager to projects created from any of the portfolio integrations. Sync and update media to your project's created by an integration, by updating your media in that integration. How can I tell if my project was created from an integration or from the dashboard? Go to Portfolio in your site's dashboard. Check the Source of your project on the project's page. Can I set a video as the cover image for my project? Yes. You may need to update the Wix Portfolio app to do so. Can I set my videos to autoplay? Yes. You can set your videos to autoplay in your portfolio gallery. Go to your editor . Go to your Project pages: Click Pages & Menu on the left side of the editor. Click Portfolio Pages . Click your Project pages. Click the project page element on your page. Click the Behaviors icon . Click the Play Videos drop-down and select Autoplay . Can I set my gallery items to open a link when clicked? Yes. You can set gallery items in your projects to open a link when clicked. Add links to your gallery items: Go to Portfolio in your site's dashboard. Hover over the relevant project and click Edit . Click Manage Media next to Project Media . Click the relevant gallery item and click Add Link on the right. Enter the link's text and URL in the relevant fields. Choose how the link opens: in a New tab or the Current tab . Set the gallery to open a link when an item is clicked: Go to your editor . Go to your Project pages: Click Pages & Menu on the left side of the editor. Click Portfolio Pages . Click your Project pages. Click the project page element on your page. Click the Settings icon . Click the When clicking on an item: drop-down and select A link opens . Can I add videos to my portfolio in the Wix Harmony Editor? No, currently it is not possible to add videos to your portfolio in the Wix Harmony Editor. You can only add images. This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Advanced features CMS CMS: Creating Automations for CMS Form Submissions Important: The CMS form submitted trigger is no longer available for creating new automations. Your existing automations using this trigger continue to work and do not require any changes. To create new automations for CMS form submissions, use the Item added trigger. Learn how to create automations for collection items . Use Wix Automations to ensure that all submissions you receive from custom CMS (Content Management System) forms are handled appropriately. This automation works with any forms created with input elements that submit to your CMS collection. Choose from a variety of actions such as running Velo code, modifying collection content , sending data via webhooks, or connecting third-party apps such as Google Sheets and Zapier. You can also automate more basic actions like sending or receiving emails, creating or updating contacts, and more. Before you begin: Make sure to add the CMS to your site , if you haven't already. Make sure to create a custom form with input elements that submit to a CMS collection. Creating a CMS custom form automation When setting up your automation, choose the CMS trigger and whichever action you want to occur when you receive a submission from your custom form. To create an automation for CMS custom form submissions: Go to Automations in your site's dashboard. Click + Create Automation at the top right. Choose how you want to start creating your automation: From Scratch: Click Start from Scratch to begin from a blank automation template. Suggested automation: Use the categories or search bar to find the suggested automation you want to edit. Then click Set Up next to the automation. Click the title at the top left to give your automation a name. Enter CMS in the search bar and select the CMS form submitted trigger. Select an option under Select which CMS form triggers this automation : Any: Any form that uses input elements and the CMS triggers the automation. Specific: Specific forms that use input elements and the CMS trigger the automation. Click Select , then select the custom form(s) you want to use and click OK . Note: Your custom forms are listed with the name of the page they appear on first, followed by the name of the dataset and the collection that stores the submissions. Click Apply . Click the Add step icon and choose what you want to do: Note: Repeat this step as many times as you need to customize your automation. Delay: Add a delay that makes the automation wait before performing the next step. Choose the duration of the delay and click Apply . Condition: Add a condition that allows the flow to continue, only if the condition is met. You can set an ELSE path to define what happens if the condition is not met: Click Select a property and choose the dynamic field that the automation collects when it runs (e.g. Form Name, Form ID). Click the Select logic drop-down and choose an operator that will compare the received data with the value (e.g. equals, contains, is true). Click the Enter value drop-down or field that appears under your selected operator. The logical statement you've created will determine whether the automation continues. (Optional) Click + Or / + And to add another condition for the automation to check. Click Apply . Action: Select an action that will occur next (e.g. send an email, create a contact, send via webhook). Set up the action using the available options, which vary depending on the action type, then click Apply . Learn more about the actions you can choose . Tip: Click Create a contact if you want to use the automation to send an email to person who submitted the form or update an existing contact. See the FAQ section below for more information. Click to choose what you want to do: Save: Save the automation but do not make it active yet. Activate: Save and make your automation active. FAQs Click below for answers to common questions about using automations with custom CMS forms. Why can't I find the "CMS form submitted" trigger? We have consolidated our CMS automation triggers. You can achieve the same results and more using the Item added trigger. Broader coverage: While the CMS form submitted trigger only ran on visitor submissions, the Item added trigger runs on any new item, including backend code changes and imports. Better field matching: The Item added trigger allows you to match 'Email' field types directly, which was not supported in the CMS form submitted trigger. Learn how to create automations for collection items . How do I use the automation to send an email to the person who submitted the form? Tip: If you are creating a new automation, we recommend using the Item added trigger. This allows you to directly match 'Email' fields from your collection to the email action. Learn more . If you're using the CMS form submitted trigger, select the Create a contact action. This allows you to match the email address collected from your form with the email address you have stored in your contacts . Then, create an additional action and choose the Send an email action to have the automation send an email to the person who submitted your form. To create an automation that sends an email to the form submitter: After selecting CMS form submitted as your trigger, select the Create a contact action. Click Match Data . Select + Add Field and choose the Email field. Click the drop-down under Automation data and select the Email field that collects the form submitter's email address. Repeat these steps for each field you want the automation to update with data submitted by your custom form. Click OK . Select an option under If a similar contact already exists to choose what happens if you already have a contact with the same email or phone number: Update the existing contact: Override the existing contact's contact info. Create a duplicate contact: Create a new duplicate contact with the matched custom form data. Do nothing: Do not override existing contact info or create a new contact from the matched custom form data. Click Apply . Click the Add step icon and select Action . Click Send an email . Customize the email that will be sent in the Create an email drop-down. Click the Set email type drop-down to choose the type of email that is sent. Click Set recipients and make sure Emails from trigger is selected. This ensures the recipient who triggered the automation receives the email. Tip: To send to an alternative email address, click Emails from trigger , select the relevant recipient(s) and click Continue . Click Apply . Click to choose what you want to do: Save: Save the automation but do not make it active yet. Activate: Save and make your automation active. How do I use the automation to update a contact or create a new contact? Tip: If you are creating a new automation, we recommend using the Item added trigger. This gives you more flexibility when mapping fields, including 'Email' field types. Learn more . The Create a contact action allows you to use the submissions from your custom form to update contact details for an existing or new contact. You can map any of the fields from your CMS collection to the following contact fields: First name, Last name, Email, or Phone number. You can also decide what happens if a contact with the same email address or phone number already exists in your contacts . Choose to either update the existing contact, create a new one, or do nothing. To use the 'Create a contact' action: After selecting CMS form submitted as your trigger, select the Create a contact action. Click Match Data and choose which fields from your collection to save to your new or existing contact: Click + Add Field . Select the contact field you would like to map to a CMS collection that your form submits to. Choose from First name , Last name , Email , or Phone number . Click the drop-down under Automation data and choose the CMS collection field you would like to map to your selected contact field. Repeat these steps for each contact field you want the automation to update with data submitted through your custom form. Click OK . Select an option under If a similar contact already exists to choose what happens if you already have a contact with the same email or phone number: Update the existing contact: Override the existing contact's contact info. Create a duplicate contact: Create a new duplicate contact with the matched custom form data. Do nothing: Do not override existing contact info or create a new contact from the matched custom form data. Click Apply . Click to choose what you want to do: Save: Save the automation but do not make it active yet. Activate: Save and make your automation active. Can I automate changes to my CMS collections? Yes. You can create automations that react to changes in your collection, or that make changes to your collection items. React to changes: Trigger automations when items are added, updated, or deleted. This is now the primary way to automate responses to form submissions (using the Item added trigger). Make changes: Automate adding, updating, patching, or deleting items in your collections. You can also find or query items to use their data in subsequent automation steps. Learn more about creating automations for collection items . How do I understand which automations are available to me? The automations you can create depend on which apps (e.g. Wix Blog, Wix Restaurants) you have added to your site. Automation trigger options are specific to the app you've selected, and automation action options are specific to the trigger you've selected. Select an app to view and set up its trigger options. Then add an action to view the actions available for your selected trigger. Popular automations include: Sending a "thank you", "welcome" or "next steps" email when a visitor submits a form. Learn more about sending automated emails to contacts after form submissions . Sending a discount coupon or reminder email when a customer has abandoned their shopping cart. Learn more about automatically sending discount coupons . Sending an email when an invoice is overdue. Learn more about Wix Invoices automations . Awarding loyalty points when a restaurant order is received. Learn more about Wix Restaurants automations . Sending a chat message when a form is submitted, or automatically replying to incoming chat messages. Learn more about Wix Chat automations Can I connect my automations to apps that I use outside of my Wix site? Yes, you can use Zapier to connect your Wix automations to external apps such as Slack, Trello and Google Docs. What CMS collection fields can I use in Wix Automations? With the Item added trigger and CMS actions, you can use most CMS field types, including Date and Time, Address, and Media Gallery fields. Learn which CMS collection fields you can use in automations . This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your account Changing your account settings Signing Out of Your Wix Account You can log out of your Wix account from your site's dashboard. Log out of your current session when you're finished using Wix on one device, or log out from all devices to end every active session connected to your account. You can also view your account's login activity to check past login attempts, including their location, device, and time. Logging out of your current session Log out of your current session when you want to leave your Wix account on the device you're using. This only logs you out on that device. To log out of your Wix account: Dashboard Go to your site's dashboard or go to Sites in your Wix account. Click your profile at the top right. Click Log Out . Wix app Go to your site in the Wix app. Tap your profile at the top left. Tap Log Out . Logging out from all devices Use Account Settings to log out from all devices connected to your Wix account. This ends every active session, including sessions on devices you used before. To log out from all devices: Go to Account Settings in your Wix account. Scroll down to Login activity . Click Log Out from All Devices . Choose how you want to secure your account: Change your account password: Update your password to make sure only you can log in. Log out from all devices: Log out of every device connected to your Wix account. This can take up to 15 minutes. Click Next . Follow the instructions on screen. Viewing your account's login activity Review your account's login activity to see past login attempts, including the location, device, and date and time of each one. To view your login activity: Go to Account Settings in your Wix account. Scroll down to Login activity . Review the list of login attempts to see the location, device, and date and time of each one. Click View Login History to view older sessions and report unauthorized ones. This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Photo Albums: Communicating With Clients Using Your Favorites List Use Wix Photo Album's proofing feature to let your clients and album visitors communicate with you about your photos. They can create lists of their favorite photos, write comments on their list and on individual photos, and specify any special instructions they have. For example, your client can leave a comment to let you know how many copies of a photo they want, or to ask if a particular photo is available in black and white. Sending your favorites list to clients After you've created your favorites list , you can send it to your clients by sharing a link to it, sending it by email, or sending it through WhatsApp. To send a list: Go to Photo Albums in your dashboard. Click Manage beside the album you want to use . Click Manage Lists under Favorites lists . 4. Click on the list you want to share. 5. Click Share list . Choose how you want to share the link, or tap View List to see what it looks like. Copy link: Copy the link and send it to your client. Email: Send the link via email. WhatsApp: Send the link via WhatsApp. Allowing your clients to proof photos After you send your favorites list to your clients, they can add comments to the list, save the photos they like in their own list, or leave comments on individual photos. This lets your clients communicate with you about any questions they have, and lets you respond directly to them. Note: Your clients need to sign up as a member or log in to be able to create lists or add comments. Viewing a client's list and comments You can view lists that your clients create in your site's dashboard. You can also view and respond to comments, view and download the photos they saved to their list, and view the members of the list. Note: If a client of yours creates a List and makes it Secret, it will not be viewable to you, as the site owner in your dashboard, nor will you be able to manage it. To view and manage a client's list: Go to Photo Albums in your dashboard. Click Manage beside the album you want to edit. Click Manage Lists under Favorites lists on the right side of the dashboard. Click the More Actions icon next to the client list that you want to view. Select Manage list . Click the More Actions icon in the top right to access options to manage your list: Click View list to view your list on your site. Click Send link to access to sharing options for your list. Tip: You can also access these sharing options by clicking Share list in the top right. View and download the media in the client's list on the Selected media tab. Click Download file names to download a list of the file as a CSV file. Click Download ZIP to download the media as a zip file. Click Filters to filter the images in the list. For example, you can select to view only images that have new comments. Click the View icon next to an image to view it on your site. Click the Download icon next to an image to download a file of it. Click on a comment beside an image to view the comment in a pop-up. Click Reply on the pop-up to view the comment on your live site and reply to it. View the list's members in the Members tab. View the list's name, description, and visibility on the Info tab. This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Hotels by HotelRunner: Connecting Expedia to Your Site Expedia integrates with Wix Hotels by HotelRunner to streamline your booking management. Before connecting, ensure all room rates and availability are set on the Wix Hotels by HotelRunner dashboard, as this integration overwrites your Expedia calendar. Step 1 | Important information before connecting Expedia Before connecting, make sure to set the rates and availability of all rooms on the Inventory Calendar . After connecting, HotelRunner will transfer all of your inventory to Expedia, replacing the existing calendar there. All updates must be made through Wix, as your extranet calendar will be locked. Only the reservations you receive after the connection is complete will transfer to your Wix Hotels by HotelRunner dashboard. You can manually add future reservations that you received before connecting with Expedia to ensure your availability is correct. You can connect only one Hotel ID from each channel to each Wix Hotels by HotelRunner account. Group Hotels or different Hotel IDs cannot be connected to the same Wix Hotels by HotelRunner account. Before the integration, to open your slots on Expedia, please update your rooms with two weeks of rates and availability for the channel manager to fully register your rooms. Ensure your account on Expedia is active and the room types are created and updated for at least three months. Step 2 | Approve Wix Hotels by HotelRunner for connection on Expedia To integrate your Expedia account with Wix Hotels by HotelRunner, log in to the Expedia extranet and set HotelRunner as your provider for updating rates and availability. Then, navigate to the Channel Manager in your Wix Hotels by HotelRunner dashboard, connect to Expedia, and enter your Expedia Hotel ID. Note: For further assistance, visit the Expedia help center . To approve Wix Hotels by HotelRunner for connection on Expedia: Log in to the Expedia extranet. Click Room and Rates in the menu on the left. Click Expedia Connectivity Settings . Search for "HotelRunner" in both the Provider for updating rates and availability and Provider for receiving reservations drop-downs. Copy and paste your Hotel ID at the top. Click Save and continue . Go to the Channel Manager in your Wix Hotels by HotelRunner dashboard. Click Connect next to Expedia. Enter your Expedia Hotel ID . Click Save and Continue . Step 3 | Map your room types After completing the authorization, Wix Hotels by HotelRunner will fetch your active room types from Expedia. Important: In the channels where you see the HotelRunner standard rate, it should always be selected as “Main Rate” and “Don't Send”. To map your room types: Collect your room IDs on the Expedia extranet in Room Details under Property . In another tab on your browser, go to Channel Manager in the Wix Hotels by HotelRunner dashboard. Click View channel details next to Expedia . Click Fetch room types . Hover over each room type and click Expand . Match your Expedia room types with your room types on Wix Hotels by HotelRunner using the drop-downs. Note: Make sure to double-check you are matching the correct room types across both platforms, as there may be differences in room type names. Click Save at the bottom. Step 4 | Adjust your advanced settings With the advanced settings for the Expedia integration, you can ensure your room availability doesn't fall below a set number using the base availability. You can also adjust room rates by specifying a different price to send to Expedia. Additionally, you can choose to stop sales for certain rate types or mark rates as read-only to prevent updates. To adjust your advanced settings: Go to Channel Manager in the Wix Hotels by HotelRunner dashboard. Click View channel details next to Expedia . Hover over the relevant room type and click Expand . Click Advanced Settings at the top right. Select the relevant option from the Room type of your property drop-down. Choose the relevant option from the Allocation type drop-down: No changes: Keeps the current availability settings without making any adjustments. Choose this option when you’re confident that your existing inventory data is accurate and up-to-date. Number of available beds in available rooms: Sets the availability based on the number of beds in the rooms that are available. For example, if you manage a hostel where each room has multiple beds, and you want to track and sell each bed individually within the available rooms. Number of available beds: Sets the availability based on the total number of beds available. For example, a dormitory, where beds can be booked individually, regardless of which specific room they are in. Number of available rooms: Sets the availability based on the total number of rooms available. Use this option for traditional hotels where you want to set availability based on entire rooms being booked, without focusing on the number of beds in each room. Enter the relevant number in the Base availability field. Base availability is the minimum number of rooms you always want to keep available, no matter how many you sell. For example, if you set it to 5, your system will always show at least 5 rooms available, even if others are booked. We recommend you do not make any changes here, as it can cause overbooking . Select Yes under Commission included . Enter the relevant Adjustment amount. Choose either a percentage adjustment or a monetary adjustment, and choose whether the adjustment is an increase + or a decrease - . Enable the Main rate toggle to set this rate type as the main rate. Enable the Read-only toggle to update reservations and availability of the room. Note: Other updates such as rate, minimum stay, stop sell etc, are not affected. Enable the Send price toggle to update only availability for the room type. The price for this rate type won’t be sent to Expedia. Repeat steps 9-14 for all room types. Click Save . Show me how to use advanced settings to increase my room rates on Expedia For example, if you want to send your rate for a room type to Expedia at a 25% higher rate than on your Wix Hotels by HotelRunner calendar: In the drop-down next to the room type, select your room on Wix that corresponds to the room in the target channel. Select Don't send. Type 25 in the Adjustment field. Click the percentage adjustment icon . Click the Increase icon + . Enable the Main rate toggle. Enable the Send price toggle. Repeat steps 1-6 above for all relevant room types. Click Save at the bottom. Step 5 | Activate the Expedia connection After completing your room mapping, click Activate . Once the Expedia connection is complete, all your inventory (rates, availability, and restrictions) on your Wix Hotels by HotelRunner calendar will be transferred to your Expedia account. You can review and update your room mapping from the Channel Manager in the dashboard at any time. Frequently Asked Questions (FAQs) Click a question below to learn more. What should I do before connecting Wix Hotels by HotelRunner with Expedia? Make sure all your room rates and availability are set on the inventory calendar in the Wix Hotels by HotelRunner dashboard. This setup will be transferred to Expedia, and any updates must be managed from Wix after the connection. Update your rooms with 2 weeks of rates and availability in Wix Hotels by HotelRunner. This allows the channel manager to fetch your rooms into the system. How are reservations handled after the connection? All future reservations will be fetched into your Wix Hotels by HotelRunner dashboard. Reservations with an expired check-in date will not be fetched into your Wix Hotels by HotelRunner dashboard. Can I connect multiple Hotel IDs or group hotels to one Wix Hotels by HotelRunner account? No, you can only connect one Hotel ID from each channel to a single Wix Hotels by HotelRunner account. Group hotels or different Hotel IDs require separate accounts. What happens to blocked dates on my Expedia calendar after integration? Blocked dates on your Expedia calendar will remain unchanged. To manage these dates, you’ll need to unblock them from the Expedia extranet. How do I map room types between Wix Hotels by HotelRunner and Expedia? Use room IDs to match your rooms between the two platforms. Ensure that room types and prices align, such as mapping both “Junior Suite for 1 person” and “Junior Suite for 2 people.” This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Need more help? Known Issues Site Briefly Shows 'Element Didn't Load' Error Before Loading in Wix Harmony Please reach out to Customer Care if you're still experiencing this issue. This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Need more help? Solving performance and technical issues Live Site Error: Error 404 (Not Found) If you receive an "error 404 not found" message when attempting to go to your live site, it means the page doesn't exist on the server at the URL you've entered. This error message is an HTTP standard response code that most commonly occurs when clicking an outdated link that leads to a URL where a page used to exist. Common reasons for receiving a 404 error Review the most common reasons you may see a 404 error below: You haven't published your site yet. You entered the wrong URL (web address) in your browser's address bar. Your domain isn't properly connected. Learn how to troubleshoot your connection . You clicked a link from search engine results that has been cached from a previously connected site. Learn more about old URLs appearing in search results . Your page no longer exists (it was either deleted or the page URL was changed). If you changed your page URL after updating your site URLs, learn how to resolve the issue . Resolving 404 error messages To resolve a 404 error message, try the following: Reload the page by pressing Ctrl + F5 (or Cmd + R on a Mac). Check that the URL you are trying to access is correct, then re-enter it in your address bar and press Enter . If you're trying to access a page other than your homepage, go to the homepage URL (e.g., www.mystunningwebsite.com), then access the page via a different link. If you received a 404 error on a dynamic page, click here to learn how to resolve the issue. Use another supported browser . If the error only occurs in one browser, clear your browser's cache . This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Events: Hosting a Live Streaming Event Use Wix Video to live stream your event to all your guests - as it happens. When the live stream is over, choose whether you want to display a video of the event on your site. You can charge visitors to view past events or offer them for free. Step 1 | Set up a live stream page To get started, decide where on your site guests can view your live streaming event. To do so, you can add a new page to your site or edit an existing page. Step 2 | Set permission levels Now that you know where the live stream videos will go, decide who has access to the page. You can choose to let any site visitor click through to the page, restrict access to password holders, or let visitors have access only after they log in to your site. Show me how Click Pages on the left side of the Editor. Select your live streaming page. Click the Show More icon . (Optional) Click Hide to hide the page from your site's menu. Click Settings . Click the Permissions tab. Select one of the following options under Who can view this page? : Everyone : The page is public and open to all visitors. Password Holders : Only people who have the password can view this page. Tip: If you select this option, make sure to send the password to registered guests. Enter a password. Select the language for the login screen. Members Only : Site visitors who try to access this page are prompted to sign up and log in. Note: To use this option, be sure to add a Member's area to your site. Select the language for the login screen. Select who is able to become a member: All members: Since you are using Wix Events, you can select All members and optionally charge to view the live stream by selling access to the event. Only selected members or paying customers: This option allows you to limit access to people specific member roles or to charge for access to a page using the Pricing Plans app . Click Done . Step 3 | Add and set up Wix Video To live stream an event, add Wix Video to the page you prepared in step one. Next, create a Wix Video channel for all your live stream events. Show me how Add Wix Video: Click Add on the left side of the Editor. Select Music & Video . Drag one of the Wix Video options onto your page. Create a video channel: Click the Wix Video player you added. Click Manage Videos . Click the Channels tab. Click New Channel and select Channel . Click Edit on the right. Enter the channel's name. (Optional) Add a short description (appears in the channel info). Note: Make sure you enable Show channel info in the channel settings . Click upload to add a video or image as your channel cover. The video can be up to 100 MB, and plays in the background without audio. If you add a gif or a video, they play silently in the background on your live site. Cover videos do not play in mobile view. Disable the Channel Subscriptions toggle since you are allowing access through Wix Events. Click Save . Step 4 | Download, install, and set up the live stream encoder An encoder is software used to connect your computer's camera to a live stream. To create a live stream event using your computer, you need to download the OBS encoder, install it, and connect it to your computer's camera. Once that's done, you can customize the settings. For complete instructions, click here . Step 5 | Create your event in Wix Events Now you can go to the Events tab in your site's dashboard and create your event. Select "Online" as the location. After creating the event, you have the option of creating tickets to monetize your live stream. Show me how Go to the Events tab in your site's dashboard. Click +Add Event . Select a type of event (this selection can't be changed after you click Create Event ): Ticketed Event: Sell event tickets RSVP Event: Guests register for the event. Enter the event date, time, and timezone. Tip: Click the Display timezone checkbox so international participants understand when the event takes place. Under Where this event is taking place? , select Online . Enter an Online Location Title (e.g. Webinar). Tip: This appears on your site instead of an event address. Click Create Event . (Optional) Create event tickets . Step 6 | Inform guests how to access the live stream Make sure you give guests the information they need to access the live stream page. This includes: The URL of the site page where your events are broadcast The page password, if you made the page accessible only to password holders Note: If you made the page accessible only to members, and set it so you must give approval before guests become members, make sure to approve their requests as they try to access the page. To inform guests how to access the live stream, add the access information to any of the following: Confirmation emails Reminder emails Email marketing campaign The Wix app on your mobile device: You can broadcast a message to all of your guests . You can create a discussion in the discussion feed . Step 7 | (Recommended) Hold a test live streaming event To set your live stream event in motion when the day comes, you need to follow a few steps. Usually they need to be done about 60 minutes before the event starts, but it's recommended to familiarize yourself with the process before your first live stream. We recommend you follow the instructions in Step 8 below a day or more before your actual event, and make sure others are able to view the live stream. Step 8 | Hold your live streaming event When it's time to hold your event, go to the Live Stream tab in your site's dashboard and set up the live stream. You have two options: You can schedule the event in advance and go back to the event when it's time to go live to complete the last steps. You can create the live stream close to your event. Show me how to schedule a live stream in advance Plan the event: Go to the Video Library in your site's dashboard. Click the Live Stream tab. Click Schedule Event . Choose the Wix Video channel you created for your live stream events. Select the date and time you plan to go live. In the Video Info section, enter a video title. (Optional) Add a video cover image, enter publisher, categories, tags, or description. Complete the Video Pricing , Show a Trailer , More About This Video , and Let viewers Embed this Video sections. Learn more Click Save . The event now appears as an upcoming stream in the Live Stream tab. When it's time to go live: You can now create the live stream links. Note that these links expire after 60 minutes. Go to the Video Library in your site's dashboard. Click the Live Stream tab. Click Go Live Now on the event you created. Select From desktop . Click I Have an Encoder . Copy the Server URL link. Open the OBS Studio Encoder on your computer. Click Settings on the bottom right. Click the Stream tab on the left. Select Custom from the Service drop-down menu. In the encoder, paste the URL you copied in the Server field. Copy the Stream Key link. In the encoder, paste it in the Stream Key field. Click OK . Click Start Recording on the right to start streaming. Show me how to go live now After you fill in the necessary information, two live stream links are created. Note that these links expire after 60 minutes. Go to the Video Library in your site's dashboard. Click the Live Stream tab. Click Schedule Event . Click Go Live Now and select From desktop . Click I Have an Encoder . Choose the Wix Video channel you created for your live stream events. In the Video Info section, enter a video title. (Optional) Add a video cover image, enter publisher, categories, tags, or description. Complete the Video Pricing , Show a Trailer , More About This Video , and Let viewers Embed this Video sections. For information on these sections, click here . Click Next . Copy the Server URL link. Open the OBS Studio Encoder on your computer. Click Settings on the bottom right. Click the Stream tab on the left. Select Custom from the Service drop-down menu. In the encoder, paste the URL you copied in the Server field. Copy the Stream Key link. In the encoder, paste it in the Stream Key field. Click OK . Click Start Recording on the right to start streaming. This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Building your community Site Members: Automatically Responding to Members Area Events Automations allow you to focus on the bigger picture by taking care of smaller tasks for you. You can set up automations that automatically respond to Members Area events taking place. For example, you could automatically send a "welcome" email when a new site member is approved. To create a new automation for your Members Area: Go to Automations in your site's dashboard. Click + Create Automation. Click + Start from Scratch . Click the title to give your automation a name. Click Site Members in the Trigger section. Select your chosen trigger: Member logs in: A member logging in triggers the action. Visitor signs up to your site: A visitor signing up to become a member triggers the action. Member approved: A member being approved triggers the action. Select your chosen action in the Action section and set up the action using the available options. Learn more about actions . Click the Timing section to expand it. Click the Choose a time to send this action drop-down to select when the action should be carried out: Immediately: The action is performed as soon as the trigger occurs. Set custom time: The action is performed after the trigger, at a time set by you. Click the up and down arrows to set the number and click the drop-down to choose between days, hours and minutes. Click the Limit frequency to drop-down to set trigger frequency: Don't limit (trigger every time): Your action will take place every time it is triggered by a visitor. Once per contact: Your action will take place only once per contact. Once per contact every 24hrs: Your action will take place only once per contact in any 24hr period. (Optional) Click + Add an Action at the bottom to set up a multi-action automation. Click Activate to activate and save your new automation. This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Building your community Wix Groups: About the Groups Feed Wix Groups lets you create a dedicated space on your site for members to interact, share updates, and join discussions. The groups feed is key to this experience. It offers a dynamic stream of posts, comments, and multimedia content, keeping your community engaged and informed. Ready to get started? If you have not already done so, add and set up Wix Groups . Some Wix templates already include Groups, making it easier for you to get started. Upgrade your site so people can start joining your group. Update your group members The groups feed shows all group-related posts in one location. This makes it easy for members to stay updated and engaged with the latest content and discussions, so no important updates are missed. Create a community By unifying all posts into a single feed, the groups feed increases visibility and interaction with a variety of content. This encourages group members to actively participate and helps create a lively, engaging community atmosphere. Show all group updates Members can view all the groups they have joined on one screen, making it easy to switch between different group feeds and stay updated on all their interests. The groups feed also suggests new groups based on member activity, encouraging them to expand their community involvement. Manage your groups on the go You can manage most aspects of your group from the Wix app . Group members can join and interact with your group in your site's member app (Spaces by Wix or Fit by Wix) or through your own native app . Search for relevant posts The groups feed makes it easy to discover new and relevant content within the group. Group posts encourage members to explore different topics and discussions. The built in search function, post topics and pinned posts help members find the content relevant for them. Moderate your group Group admins can moderate the groups feed by managing posts, comments, and member interactions. This maintains a positive, productive environment and ensures the group remains a welcoming space for all members. This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Stores: Customizing the Quick View in the Product Gallery Quick view allows customers to view product details in a popup, without leaving your shop page. You can customize the quick view colors and fonts, as well as the "Quick View" and "Add to Cart" buttons. Enable or disable Quick View You can add Quick View to any product gallery or to the Category page. Important: If the Add to Cart button is enabled and placed on top of the product image, the Quick View button won't be displayed. To customize the Add to Cart button placement, go to the Layout tab. To enable or disable Quick View: Click the relevant Product Gallery or the Category Page in your editor. Click the Settings icon . Click the Display tab. Click the checkbox next to Quick View button to enable or disable it. Customize the Quick View button When Quick View is enabled and a customer on desktop hovers with their mouse over a product, the Quick View button appears. You can customize the button's colors, opacity, and font. To customize the Quick View button: Click the relevant Product Gallery or the Category Page in your editor. Click the Settings icon . Click the Design tab. Select Quick View button . Customize the button using the available options. Customizing the Quick View window After a customer clicks the Quick View button, the Quick View window opens. You can customize the design of this window, so it matches your store's look and feel. To customize the quick view: Click the relevant Product Gallery or the Category Page in your editor. Click the Settings icon . Click the Quick View tab. Customize the Quick View using the available options. This article is credited to the Wix team - https://support.wix.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit