< Back Managing your business Business solutions & apps Wix Events: Creating Membership Plans Using the Wix App Wix Events integrates with Wix's Pricing Plans app so you can provide membership plans for your guests. You choose how many plans you want to offer (e.g. Gold Plan that gives 30% off all events and a Silver Plan with 20% off). You also have the freedom to offer different discounts (or no discount) for specific events. For example, you can create a plan that gives members 30% off afternoon concerts and 20% off all evening concerts. When customers go to buy tickets to your event, on your site or through the Spaces by Wix app, they have the opportunity to purchase the membership plan you created. Before you begin: Create the ticketed event you want to connect to membership plans and create event tickets . Step 1 | Create a membership option for this event Start by adding a membership option for your event. If this is the first time you're using the Pricing Plans app on your site, the app will automatically be added in the background. If you're new to pricing plans, you won't have any ready plans to select. When you finish these first steps, you're directed to create your first plan. Next time you create a membership option for an event, you'll be able to choose a plan you already created and / or create additional plans. To create a membership option: Go to your site in the Wix app. Tap Manage at the bottom. Tap Events . Select Published Events . Select the relevant ticketed event. Tap the Manage tab. Select Promotion . Select Memberships . Tap Create Membership . Step 2 | Create or connect membership plans You can now create one or more new plans. Plans you create from here are automatically connected to this event and can be connected to other events in the future. If you already have existing plans, you can also connect them to this event. Choose what you want to do: Create a new plan Enter the plan's name and description. List what's included in the plan: Enter the first feature that comes with membership (e.g. First drink free). Tap + Add More to add additional features. (Optional) Connect additional events to this plan: Note: The event you're working on is already connected to the plan. Tap Manage Events . Select the checkboxes next to events you want to connect to this membership plan. Enter the discount amount (e.g. 25%) for each event. Enter the maximum number of tickets a guest can apply the discount to. Tap Done . Choose your Payment Options : Recurring payments: Customers pay each week, month, or year until your plan ends. Enter the price per payment. Tap the Payment Frequency drop-down and select an option (e.g. monthly). Tap the Length of plan drop-down and select an option (e.g. plan lasts 6 months). (Optional) Tap the Free Trial toggle to enable it and select the number of free days. One-time Payment: Customers pay one amount for the duration of the plan. Enter the plan price Tap the Length of plan drop-down and select an option (e.g. plan lasts 6 months). Free plan: Customers do not pay. (Optional) Add any of these Advanced Settings : Free trial: Enable the toggle to create a trial plan . Single purchase only: Enable the toggle to limit this plan to 1 purchase per customer. Allow plan cancellation: Enable the toggle to let guests cancel a plan from their Members Area account. Custom Start Date: Enable the toggle to let guests decide when the plan goes into effect. Plan Policies: Enter a policy for this plan that appears on the checkout page. Collect additional info at checkout: Add a custom form with info you want to collect from your guests. Customize the Thank You page: Edit the message guests see after purchasing the plan. Tap Save at the top. Connect plans you already created Connect one or more plans you already created. For each one, you can decide the discount offered for this event. Tap Connect under the relevant plan. Enter the discount percentage for this event. Enter the maximum number of tickets a guest can buy with this plan. Tap Done . (Optional) Create or connect additional plans. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Fit by Wix: Selling Your Fitness Merchandise Adding an online store to your Fit by Wix app can boost your income while providing your members with the gear they need to train. Step 1 | Add Wix Stores If you haven't already added Wix Stores to your site, you can add it now. To add Wix Stores: Go to your site in the Wix app. Tap Manage at the bottom. Scroll down and tap Manage Apps . Tap Add next to Store . Go to your editor and add the pending app from the App Market . Step 2 | Add products Start building your online store by creating products. For products that have different sizes, colors, or styles, you can add the options you need. Tip: Selling branded merchandise with your logo helps promote your business while giving members a sense of belonging to your fitness community. To add products: Go to your site in the Wix app. Tap Manage at the bottom. Tap Store Products , or tap Catalog and select Store Products . Tap Add a Product to create your first product . Tip: Alternatively, you can edit one of the sample products. Step 3 | Connect a payment method To accept payment from customers, you need to set up at least one payment method. These can include a payment provider for credit / debit cards, PayPal, or the manual (offline) method. Important: Some payment providers can only be connected through desktop. To manage, change or see a wider list of available providers, such as Wix Payments , go to the Accept Payments tab on your site's dashboard. To connect a payment method: Go to your site in the Wix app. Tap the Manage icon . Tap Settings and select Accept Payments. Connect one or more payment methods . Step 4 | Set up shipping There are a variety of ways to get products to your customers . Choose from: Shipping options: Free shipping, flat rate shipping, shipping by weight, etc. Local delivery: Offer in-person delivery in your region Store pickup: Let customers pick up their order from your business location To set up shipping: Go to your site in the Wix app. Tap Manage at the bottom. Tap Sales . Tap Orders . Tap the Settings icon. Select Set shipping . Tap + New Region . Enter a region name. Tap + Add Destination . Tap the destination(s) you want to add to this shipping rule. Tap Save . Choose what you want to do: Set up free shipping Free shipping is the default shipping rule. Just tap Save to save this rule. Set up flat rate shipping To simplify shipping, you can simply set one shipping rate for all your orders (e.g. shipping for all orders is $8). To set up flat rate shipping: Tap Edit next to Free Shipping . Tap Change next to Free Shipping . Select Flat Rate . Tap Next . Create a delivery option (e.g. Standard Shipping, Express Shipping): Enter a title in the Delivery Option Name field. Note: This is the name customers select (e.g. Standard Shipping) if you offer more than one delivery option. (Optional) Enter the estimated delivery time for this option in the Est. Delivery Time field. Enter the shipping fee in the Rate field. (Optional) To offer free shipping on orders above a specific price: Tap to enable the Offer free Shipping toggle. Enter the price above which shipping is free and tap Done . Note: If you create additional shipping services (e.g. priority shipping), this checkbox must be selected and the amount specified to apply to each service. Tap Save . (Optional) Create an additional delivery option (e.g. Express Shipping) by tapping +Add Delivery Option and following the instructions above. (Optional) Add a handling fee: Tap Add next to Handling Fee . Enter the fee amount. Tap Save . Tap Save . Tap Save again. Set up shipping rates by weight Setting your shipping rate by weight is ideal for stores that sell items that cost very different rates to ship because of their weight (e.g. a store that sells jewelry and winter coats). To set it up, create 2 or more weight categories and set a shipping price for each. For example, shipping can cost $5 for orders under 1 pound, $10 shipping for orders between 1 - 3 pounds, and $15 shipping for orders that weigh over 3 pounds. To set up shipping rates by weight. Tap Edit next to Free Shipping . Tap Change next to Free Shipping . Select Rate by Weight . Tap Next . Create a delivery option (e.g. Standard Shipping, Express Shipping) Enter a title in the Delivery Option Name field. Note: This is the name customers select (e.g. Standard Shipping) if you offer more than one delivery option. (Optional) Enter the estimated delivery time for this option in the Est. Delivery Time field. Enter the top limit of the first weight range (e.g. enter 2 lb. to create a rule for purchases from 0 - 2 lb). Note: The top limit of the first weight range is automatically set as the bottom limit of the second weight range. Enter the rate (shipping price) for the first weight range (e.g.$4). Create the second weight range: (e.g. 2 lb- 4 lb) and add the shipping rate (e.g.$8): If this is your last weight range (e.g. 2 lb and up), just enter the shipping rate. If you plan to add more weight ranges, tap + Add Range to enter the new range and shipping rate. (Optional) Tap Add Range to add another weight range and rate. (Optional) To offer free shipping on orders above a specific price: Tap to enable the Offer free Shipping toggle. Enter the price above which shipping is free and tap Done . Note: If you create additional shipping services (e.g. priority shipping), this checkbox must be selected and the amount specified to apply to each service. (Optional) Repeat step 5 to create additional shipping rule(s). Tap Save . (Optional) Create an additional delivery option (e.g. Express Shipping) by tapping + Add Delivery Option and following the instructions in step 5 above. (Optional) Add a handling fee: Tap Add next to Handling Fee . Enter the fee amount. Tap Save . Tap Save . Tap Save again. Set up shipping rates by price You can set your shipping fees so that the price of the order determines how much customers pay for shipping. For example, you can charge $10 for shipping for orders between $0 - $100. Then, you can charge less or more for shipping, when the orders is for $100 and over. To set up shipping rates by price: Tap Edit next to Free Shipping . Tap Change next to Free Shipping . Select Rate by Order Price . Tap Next . Create a delivery option (e.g. Standard Shipping, Express Shipping) Enter a title in the Delivery Option Name field. Note: This is the name customers select (e.g. Standard Shipping) if you offer more than one delivery option. (Optional) Enter the estimated delivery time for this option in the Est. Delivery Time field. Create the first price range: (e.g. $0 - $15) and add the shipping rate (e.g.$4). Create the second price range: (e.g. $15 - $30) and add the shipping rate (e.g.$8): If this is your last price range (e.g. $15 and up), just enter the shipping rate. If you plan to add more price ranges, tap + Add Range to enter the new range and shipping rate. (Optional) To offer free shipping on orders above a specific price: Tap to enable the Offer free Shipping toggle. Enter the price above which shipping is free and tap Done . Note: If you create additional shipping services (e.g. priority shipping), this checkbox must be selected and the amount specified to apply to each service. Tap Save . (Optional) Create an additional delivery option (e.g. Express Shipping) by tapping + Add Delivery Option and following the instructions in step 5 above. (Optional) Add a handling fee: Tap Add next to Handling Fee . Enter the fee amount. Tap Save . Tap Save . Tap Save again. Set up store pickup You can set up store pickup (curbside pickup) as the only delivery option, or in addition to another shipping option, such as free shipping. To set store pickup as an additional option, enable both toggles. To set store pickup as the only option, disable the shipping toggle. To set up Store Pickup: Scroll down and tap the Store Pickup toggle to enable it. Enter a Pickup title. Do one of the following: Select the Use my business address toggle. Enter the address where customers can pick up products. (Optional) Enter when the product will be ready for pickup. Enter pickup instructions for your customer. Tap Save . Tap Save again. Step 5 | Setting up tax Make sure you comply with local tax laws by setting up the correct tax rules for your store. Most merchants are required to collect taxes only from their own country, or only from their local state or province. There are, however, exceptions to this guideline. Learn more about tax collection . Important: Different tax rules apply in different regions. Consult with an accountant or with your local tax authority for specific information relevant for your store. To set up tax: Go to your site in the Wix app. Tap Manage at the bottom. Tap Sales . Tap Orders . Tap the Settings icon . Tap Set tax . Select a country or region and set up tax collection . Step 6 | Setting up a point of sale By making your phone a point of sale (POS), you can sell and collect cash or credit card payments right on your mobile device - all without requiring your members to access your site or download Fit by Wix. Once you have the Wix app, you can start accepting cash payments with no further setup. To accept credit / debit card payments you need to create a Wix Payments account and order a card reader. To set up a point of sale: Create a Wix Payments account . Order a card reader . Connect the card reader: Go to your site in the Wix app. Tap Manage at the bottom. Tap Getting Paid and select Point of Sale . Tap the More Actions icon at the top right. Select Connect Card Reader . Press the power button to turn on the card reader. Tap Connect in the app, next to the reader. Tip: Learn more about setting up a mobile point of sale . Step 7 | Handling store orders After members start making purchases, it's time to handle the incoming store orders. This can include adding a tracking number, marking the order as paid and fulfilled, and shipping the order. To handle store orders: Go to your site in the Wix app. Tap Sales . Tap Orders . Tap the relevant order. Handle the order . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Accepting payments on your site Connecting PagueloFacil as a Payment Provider Accept payments in USD and PAB from your customers using PagueloFacil as a payment provider. General Info Supported countries Panama Supported currencies USD, PAB. Note: The currency in your Wix account must match the currency in your PagueloFacil account. If the currencies do not match, the transactions may be declined. Transaction fees 3.5% + $0.50 per transaction Account activation time A few days Managing your account For information on topics such as payout schedules, refunding a customer, chargeback disputes, and more, contact PagueloFacil Connecting PagueloFacil Go to Accept Payments on your site's dashboard. Tip: Check your business location at the top right. If incorrect, click the drop-down menu to change it. Click Connect next to PagueloFacil. Depending on whether you need to create a new PagueloFacil account or have an existing account, follow the instructions: Have an account Enter your CCLW (Merchant ID). Click Connect . Don't have an account Click Create PagueloFacil account . Follow the instructions to create an account. Retrieve your CCLW (Merchant ID) from PagueloFacil. Return to this window (repeat steps 1-3) and follow the steps under Have an account to connect your account. FAQs Click a question below to learn more about accepting payments. How can I tell if a payment method is active? In order to accept online payments, you must connect a payment provider. Once connected, your checkout will be active for your chosen payment method(s). You need to have your account successfully verified to receive payouts. Is my currency supported? Be aware that payments will fail If you are using an unsupported currency. The currency used in your payment provider account must match the currency that you set in your Wix account . If you need to change the currency set in your provider account, please contact your payment provider. If your current payment provider does not support your desired currency, Wix hosts a wide range of alternative payment providers . Learn how to change your payment provider . What is a minimum payment amount? Some payment providers have a minimum payment threshold (e.g. $1.01). Payments below this amount will not be processed. Make sure that all of your products or services are priced over the minimum threshold. This includes discounted items or Pricing Plans . Please contact your payment provider to get the most up-to-date information about their minimum payment threshold. Can I offer recurring payments? To offer recurring payments, you must connect a payment provider that supports recurring payments . How do I get my payouts? Payouts are managed by your payment provider. If your provider is a third-party provider, contact them directly . If your provider is Wix Payments, learn about receiving payouts from Wix Payments . My customers' payments are being declined. What can I do? If your customers are experiencing payment failures, you may be able to fix the issue by troubleshooting issues for accepting payments . Why can’t I connect my desired payment provider? If you’re having trouble connecting your payment provider, you may be able to fix the issue by troubleshooting common connection issues . Do I need a Premium plan to accept payments? Yes. Your Wix site needs to have a Business & eCommerce Premium plan in order to accept payments. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Music: Understanding Wix Analytics Reports Find out how your music is performing and learn more about your site visitors with Wix Music analytics reports. Your reports provide answers to questions such as "Which of my albums are the most popular?", and "How often are my tracks purchased and listened to?". How to access your Wix Music reports: Go to All Reports in your site's dashboard and scroll down to the Music section. Types of Wix Music reports Wix Music reports show metrics like plays, shares, purchases, and downloads over various time periods. Use this information to see which albums and tracks are most popular and how your audience engages with your music. Click a report type below to learn more about it: Top Albums Your Top Albums report shows your best performing albums in terms of plays, shares, subscriptions, and sales over specific time periods. Use this report to: Discover which albums your visitors engage with most. See if engagement with your album has changed over different time periods, to understand if actions you've taken have increased or decreased sales. Tracks over Time The Tracks over Time report shows when your tracks received the most plays, shares, purchases, and downloads, over a selected time period. Use this report to: See how many sales your tracks attract over time, and how this compares to the previous period. Learn more about your listeners, where they are located by country, and the devices they use to access your music. Top Tracks Your Top Tracks report displays your best performing tracks in terms of plays, shares, purchases, and sales. Use this report to: Find out which tracks generate the most sales. Discover how many times a track has been played in comparison to a previous period, to understand if actions you've taken have impacted plays. Note: Wix Analytics only provides stats for the Wix Music app . Analytics data is not available for the Wix Podcast Player and other audio apps. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Building your community Wix Blog: Customizing Your Blog Text (Fonts and Color) You can customize text styles, such as fonts style, size, and color, that suit your blog's style. This helps you create a unique and consistent look that matches your brand, making your blog more engaging for your readers. For example, if you run a travel blog, you can use vibrant colors and playful fonts to convey a sense of adventure and excitement, making your content more appealing to your audience. Customizing default text styles for blog feeds Your blog feed displays a list of posts (either all posts or specific ones that you choose) and allows readers to scroll through and select the post they want to read. Make sure to choose a text style that's easy to read when scrolling. To set default text style for your feeds: Wix Editor Go to your editor . Go to your Blog page: Click Pages & Menu on the left side of the editor. Click Blog Pages . Click your Blog page under Blog Pages . Click the Blog element on your page. Click Settings . Click the Design tab. Click Posts . Click the tabs to choose which feed you want to design: All Posts f eed : This is your main post feed. It displays all of your posts or specific posts that you've selected. You can customize the colors and fonts of the text, choose the color of the text on hover, and adjust the overlay (the semi-transparent background). Category f eed : This feed shows a list of all your blog categories. Select the colors and fonts of the text, choose what color the text appears on hover and customize the borders and backgrounds. Studio Editor Go to your editor . Go to your Blog page: Click Pages on the left side of the editor. Click your Blog page under Blog Pages . Click the Blog element on your page. Click Settings . Click the Design tab. Click Posts . Click the tabs to choose which feed you want to design: All Posts feed : This is your main post feed. It displays all of your posts or specific posts that you've selected. You can customize the colors and fonts of the text, choose the color of the text on hover, and adjust the overlay (the semi-transparent background). Category Feed: This feed shows a list of all your blog categories. Select the colors and fonts of the text, choose what color the text appears on hover and customize the borders and backgrounds. Wix Harmony Editor Go to your editor . Click the Page dropdown at the top left of the page. (In the Site Pages panel) Select the Blog page under Blog Pages . Tip: Jump to the page you need by clicking the dropdown next to Site Pages and selecting Blog Pages . Click the Blog element on your page. Click Settings . Click the Design tab. Click Posts . Click the tabs to choose which feed you want to design: All Posts feed : This is your main post feed. It displays all of your posts or specific posts that you've selected. You can customize the colors and fonts of the text, choose the color of the text on hover, and adjust the overlay (the semi-transparent background). Category Feed: This feed shows a list of all your blog categories. Select the colors and fonts of the text, choose what color the text appears on hover and customize the borders and backgrounds. Customizing a default text style for the Post page The Post page displays the full blog post. It's a dynamic page, meaning the design remains the same, no matter what post you open. Make sure to choose a font that's easily readable for longer paragraphs of text. The text style you set here applies to all of your blog posts, unless you override it while writing the post itself. To set a default text style for your Post page: Wix Editor Go to your editor . Go to your Post page: Click Pages & Menu on the left side of the editor. Click Blog Pages . Click Post . Click the Post Page element on your page. Click Settings . Click the Design tab. Click Text Style & Color . Adjust the colors and fonts of the paragraph (main body) and heading text. Studio Editor Go to your editor . Go to your Post page: Click Pages on the left side of the editor. Click Post under Blog Pages . Click the Blog Post element on your page. Click Settings . Click the Design tab. Click Text Style & Color . Adjust the colors and fonts of the paragraph (main body) and heading text. Wix Harmony Editor Go to your editor . Click the Page dropdown at the top left of the page. (In the Site Pages panel) Select the Post page under Blog Pages . Tip: Jump to the page you need by clicking the dropdown next to Site Pages and selecting Blog Pages . Click the Blog Post element on your page. Click Settings . Click the Design tab. Click Text style and color . Adjust the colors and fonts of the paragraph (main body) and heading text. Customizing text styles within a specific post By default, your posts use the text styles that you set for the Blog Feeds and Post page. However, you can override these settings for a specific post, or for a specific paragraph or word within a post. This is useful if you want to highlight a specific phrase or section. To set the text style within a post: Go to Blog in your site's dashboard. Click + Create New Post or click an existing post. Highlight the text you want to style. Customize the text using the options in the text editing toolbar. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Connecting a domain Troubleshooting domains Troubleshooting a Suspended Status on a .co.uk Domain If your .co.uk domain has entered a Suspended status, you may need to verify your domain or update its contact information. Follow the steps below to troubleshoot this issue. Step 1 | Check for a verification email from Wix Your domain might be suspended if you haven't verified it with Wix. Check if you have received an email about the verification process from wix-team@domain.wix.com . If you find such an email, follow the process to get your domain unsuspended. The subject line of the Wix email is: 'VERIFICATION REQUIRED - Please verify your domain name(s) as soon as possible'. Make sure that you are checking the email account address that you used to register your domain (or the one that is set as the current point-of-contact for your domain). Tip: If you can't see a verification email from Wix, check in your spam folder. Step 2 | Contact the UK domain registry (Nominet) Another reason that your domain might be suspended is if the address and contact information stored in the WHOIS records don't match the information in the official UK records. Nominet (the official registry for all .UK domain names) is paying great attention to this matter and could suspend a domain if its information does not completely match. Contact Nominet directly to find out if they suspended your domain and how you can resolve this matter. You can contact their support team from the Nominet website . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Billing & premium subscriptions Managing your subscriptions Google Workspace: Reducing Your Monthly Business Email Users You can always reduce the number of business email users in your monthly Google Workspace subscription. First, delete the relevant user(s) from your Google Workspace account. Then, you can remove the user(s) from the subscription. Before you begin: Have a yearly business email subscription? Learn how to reduce yearly business email subscription users . Subscriptions with outstanding invoices cannot be reduced. Make sure you do not have any outstanding or unpaid invoices for your Google Workspace email subscription. If you need to cancel your primary Workspace subscription, you can cancel your auto-renewal. Step 1 | Delete the user's business email To get started, select the relevant user(s) and delete them from your Google Workspace account. This makes the user(s) inactive, allowing you to reduce your subscription. Note: If the user has a Workspace Admin status, you need to revoke their Admin status before deleting their account. To delete a user: Go to Business Email in your Wix account. Click the More Actions icon next to the business email you want to remove. Click Manage at Google . Note: You may need to sign into your Google Workspace account if you are not already signed in. From the Google Admin console menu, go to Directory , then Users . Click Remove user or Delete user for the user you want to remove. Note: Depending on your Google account setup, you might need to confirm that you want to delete the user. Follow the on-screen prompts to complete the process. Step 2 | Reduce business email subscription Now that you deleted the relevant user(s) from your Google Workspace account, you can go ahead and reduce your subscription. To reduce business email subscriptions: Go to Premium Subscriptions in your Wix account. Click the More Actions icon next to the business email subscription you want to reduce. Click Remove users . Tip: This option only appears for monthly subscriptions. Learn how to cancel yearly subscriptions . Select the I want to delete my inactive Business Emails checkbox. Click Reduce Subscription . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Accepting payments on your site Wix POS Register: About Purchase Orders Simplify the process of ordering stock from your suppliers by handling purchase orders directly within the Wix dashboard. When you mark the stock as "Received," your inventory updates automatically. Easily create purchase orders You can include any of your existing products on your purchase order form. If you need to order a new product from the supplier or request a special order, you can add it as a custom product. Once the order is ready, generate a PDF or email and send it to your supplier, or place the order directly through your supplier's own ordering system. Learn how to create purchase orders . Check received stock and update inventory There's no need to manually check the stock you received and then update your inventory separately. As soon as you mark an item as received (or partially received) and click "Update Inventory," your inventory automatically adjusts to reflect the new stock levels. Learn how to receive orders and update inventory . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Studio, Partners & Enterprise Wix Studio Wix Studio: Priority Support for Partners Get your questions answered promptly and tailored to your business needs. As a Wix Partner, you get priority support when you request a callback or submit a ticket. Getting priority support includes faster response times, dedicated assistance from a specialized team, and higher priority in the support queue. Priority support is available exclusively to Partners in the Wix Partner Program . Tip: Check out the operating hours for live chat support . To get priority support: Go to your Wix Studio workspace . Click Help at the top. Click Contact Customer Care to get professional support under Chat with us . Click on the topic of the issue you're experiencing and follow the directions on your screen to get in touch with priority support. To streamline your support, please provide the following when contacting us: A description of the issue. The domain name (URL) you need help with. The site you need help with. The page name you need help with (if applicable). Any relevant details that can help our Customer Care team. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Events: Understanding the Difference Between RSVP Events and Ticketed Events Wix Events lets you create two types of events: RSVP events and Ticketed events. Choosing the right type ensures a smooth experience for you and your attendees. Note: Selling event tickets requires a Premium plan . RSVP events RSVP events allow you to track attendance without issuing tickets. Guests confirm their attendance in advance using a registration form, making them ideal for weddings, private parties, and community gatherings. You can set a guest limit, enable a waitlist, and send automated emails to keep attendees informed when spots open. Collect guest details through a registration form When guests RSVP, they fill out a registration form with basic details like name, email, and any additional information you request, such as meal preferences or extra guests. Manage registration settings and event emails You can create a waitlist , and guests will be automatically notified when spots open up based on your guest limit. Additionally, you can customize emails , including confirmations, event reminders, and waitlist notifications. Ticketed events Ticketed events are perfect for occasions like concerts, festivals, workshops, and conferences, where guests require tickets, whether free or paid. Guests will complete a checkout form that includes details such as ticket quantity, payment, and billing information Additionally, you can apply taxes , offer membership plans , and provide discounts . Customize your tickets and seating options You can offer different ticket types (e.g., Orchestra, Balcony) and set a price for each. By designing a seating map for your venue and linking each ticket type to specific seats, guests can choose their preferred seats when purchasing. Additionally, you can customize the appearance of your tickets based on factors like the event type, entrance locations, or ticket categories (e.g.child and adult). Choose how to collect guest information during checkout When setting up your ticketed event, you can choose how guest information is collected during checkout. There are two options for the checkout form : 1 form per order: A single form is used for the entire order, regardless of the number of tickets purchased, collecting all guest information in one place. 1 form per ticket: A separate form is used for each ticket purchased, allowing you to collect individual guest information for each ticket, even if multiple tickets are bought in one order. Tip: When selling tickets, you can authorize payments to secure funds before processing orders, with the option to capture them automatically or manually. FAQs Click a question below to learn more about RSVP and Ticketed events. Can I create an event where no RSVP or ticket is required? Yes. You can create an event that doesn’t require registration . Go to Events in your site's dashboard. Click to select the relevant event. Click the Settings tab. Click Edit next to Registration settings . Select Guests don't need to register under Guests can register on . Choose the Event Details page visibility : Show the event details page : Display event information. Hide the event details page : Visitors won’t be able to access or click on your event. Can I change the registration status for an RSVP and Ticketed event? Yes. You can change the registration status at any time. Guests can register only when the status is 'Open'. If set to 'Closed', visitors will see a 'Registration is closed' message on the event details page. Can I cancel an event with tickets? Yes. You can cancel a ticketed event . Just make sure to notify your guests, update the status to "Canceled," and issue refunds where needed. How can I send automated reminders for events? You can schedule reminder emails for both ticketed and RSVP events. Alternatively, you can create an automation to trigger SMS reminders. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Online Programs: Showing or Hiding the Number of Program Participants Current participants and other site visitors can see the total participants on the Programs Page of your live site. You can decide if you want to show or hide the total number of participants for each program. You can also choose which participant information you want to show in the relevant members app . Wix Editor Go to your editor . Click Pages & Menu on the left side of the editor. Click Program Pages . Select the relevant program page. Note: The Program List page and Visitor Page automatically sync the setting that shows or hides the number of participants. Showing or hiding the number of participants in one of these pages also applies the change to the other page. Click the relevant program element on your page. Click Settings . Click the Display tab. Click the Participants toggle to change the visibility of the number of participants in your program: Enabled: The number of program participants is displayed on your live site. Disabled: The number of program participants is not displayed on your live site. Publish your site when you're ready to make the change go live. Studio Editor Go to your editor . Click Pages on the left side of the editor. Click Program Pages . Select the relevant program page. Note: The Program List page and Visitor Page automatically sync the setting that shows or hides the number of participants. Showing or hiding the number of participants in one of these pages also applies the change to the other page. Click the relevant program element on your page. Click Settings . Click the Display tab. Click the Participants toggle to change the visibility of the number of participants in your program: Enabled: The number of program participants is displayed on your live site. Disabled: The number of program participants is not displayed on your live site. Publish your site when you're ready to make the change go live. Wix app Go to your site in the Wix app. Tap Manage at the bottom. Tap Site & App . Tap Customize . Tap the Online Programs tab. Tap the relevant program. Tap Customize element . Select the checkbox next to Participants under Display Settings to show or hide the number of people in your program. Tap Save . Tip: Customize the aspects of your site in the member apps such as the header, navigation tabs and elements that your members see. Wix Harmony Editor Go to your editor . Click the Page dropdown at the top left of the page. (In the Site Pages panel) Select the relevant program page. Tip: Jump to the page you need by clicking the dropdown next to Site Pages and selecting Program pages . Double-click the Program List element on your page. Click the Display tab. Click the Participants toggle to change the visibility of the number of participants in your program: Enabled: The number of program participants is displayed on your live site. Disabled: The number of program participants is not displayed on your live site. Publish your site when you're ready to make the change go live. Note: The Program List page and Visitor Page automatically sync the setting that shows or hides the number of participants. Showing or hiding the number of participants in one of these pages also applies the change to the other page. Tip: Customize the program details such as your program's cover image, duration of the program or number of program steps. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Need more help? Known Issues Site Members Not Receiving Emails to Outlook and Office 365 (Includes Workaround) Currently, some members are experiencing an issue where they are unable to receive site member related emails, such as password reset emails. This happens if they are using Outlook or Office 365. The emails are being sent successfully on our end. However, Outlook/Office365 is often quarantining emails sent from the site-member.com domain, so the emails might be sent to their quarantine folder. Meanwhile, your members with this issue can use the following workaround to fix it: Add the following email domain ( site-members.com ) to your safe-senders list by following the instructions outlined here . Choose which applies: For Premium Outlook users: Check your quarantine folder for the email(s) by following the procedures found in this article . Non-Premium Outlook users: Contact Outlook directly via email, as they do not have access to the quarantine folder. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit