< Back Studio, Partners & Enterprise Wix Studio Studio Editor: Troubleshooting Responsiveness Issues Experiencing issues with the way your client's site looks across breakpoints? The Studio Editor gives you the tools to tackle common responsiveness challenges, like overlapping, misplaced, or misaligned elements on different screen sizes. With the right adjustments, you can create a polished, professional site that looks great on any device. Tip: The Responsive Checker helps you catch and prevent the issues covered in this article, saving you the hassle of checking each element individually. For example, it detects unnecessary margins, elements that need different docking, text without a defined minimum size, and more. Text that appears too small in certain breakpoints Does your text look too small when viewing your client's site on smaller screens? Using the scale proportionally responsive behavior and the max-min setting, you can ensure your text always looks great on every screen size. Select the text and open the Inspector panel. Firstly, set the Responsive behavior to Scale proportionally . Then, click Max-min under Design to set the minimum and maximum font sizes. Tip: The max-min setting automatically cascades down to smaller breakpoints, so no need to make changes on breakpoints other than desktop. Misplaced elements across breakpoints If an element on your client's site shifts position unexpectedly across different screen sizes, it’s likely due to its docking and margin settings. Follow these steps to resolve the issue and ensure your elements stay in their intended position. Check the element's docking Select the relevant element and check its docking points (e.g. top, left, etc.) in the Inspector panel. If the docking doesn’t match the desired position (e.g. the element is docked to the top but you want it at the bottom), the element may shift when the screen size changes. The docking position is indicated by the dotted lines on the element, and the docking points in the Inspector panel (under Position ). You can click the docking points on the Inspector to select or remove them. Adjust the element's margins Margins define the distance between the element and its docked sides. When the screen size changes, the margins could "push" the element in different directions. For example, if an element is docked to the top with a 60% margin, it will automatically move up when the section gets narrower (to maintain the set margin value). You can try decreasing the margins and test the results. When setting the margins in percentage, they adjust dynamically according to the screen size but at the same time, this can cause unexpected shifts. You can consider switching to a fixed size unit (i.e. pixels) for more consistent positioning. (Fixed behavior section) Switch the elements' margins to pixels If you set your section's responsive behavior to 'Fixed', it's important to ensure the child elements' margins are also pixel-based. Using fluid margin units like percentage means that the margins increase or decrease according to screen size, causing the element to move around. Switching to margins in pixels ensures the element always keeps the same distance from the sides, instead of calculating the distance based on the page’s width. Multiple elements moving around? If they're all in the same parent container (e.g. section, cell, etc.), you can stack them to ensure consistent spacing and alignment. Misaligned elements across breakpoints If elements on your section misalign or break their layout when the screen size changes, it’s often due to inconsistent docking or margin settings. Follow these steps to identify and fix the issue, ensuring your elements align correctly across all screen sizes. Ensure the elements are docked to the same side If elements have conflicting docking settings, they may not align properly as the screen resizes. Check if elements in the same section have different docking settings. For example, one element may be docked to the top, while another is docked to the bottom. We recommend docking all related elements to the same side of the parent container (e.g. top, bottom). The docking position is indicated by the dotted lines on the element, and the docking points in the Inspector panel (under Position ). You can click the docking points on the Inspector to select or remove them. Standardize the margin units Margins define the space between an element and its docked side. Using different units (e.g. percentage vs. pixels) for margins can cause elements to misalign when the screen size changes. Open the Inspector panel and scroll down to Position to see the element's current margins. To switch to a different margin unit, select the relevant margin and then click the current unit (e.g. px*, %). Check the relationship between the elements Firstly, check the Layers panel to confirm that the elements are in the same parent container (e.g. section, cell, etc). If they are, but no relationship is defined between them, the elements will act independently and may overlap. Stacking the elements vertically or horizontally can fix this issue, as the stack ensures consistent alignment across screen sizes. Overlapping elements across breakpoints When arranging elements, they could be spaced just right in the editor but overlap when you check the live site on different viewports. Overlap usually happens due to the way elements are positioned or their responsive behavior. If elements on your client's site overlap on different screen sizes, follow these steps to identify and fix the issue. Check the elements' positioning and docking When elements are positioned independently within the same parent container, they may overlap as the screen size changes. Review the docking settings and positioning units to ensure consistency. Click each element (e.g. title, paragraph, button) and check how it’s docked in the Inspector panel. Look for differences in the docking and margins of the elements (e.g. mixing percentages and pixels). If one element uses a percentage margin and another uses a fixed pixel margin, their positions will shift differently as the parent container resizes. Adjust the elements' responsive behavior Overlap can also occur if elements behave differently on screen resizing. For example, one element may scale proportionally, another may wrap, and a third may remain fixed. Select each element and check its responsive behavior in the Inspector panel. Look for elements with mismatched behaviors as these could cause the overlap. Check the relationship between the elements Firstly, check the Layers panel to confirm that the elements are in the same parent container (e.g. section, cell, etc). If they are, but no relationship is defined between them, the elements will act independently and may overlap. Stacking the elements vertically or horizontally can fix this issue, as the stack maintains consistent spacing between the elements. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Need more help? Known Issues Some Users Experience Issues With Loading Wix Studio Editor This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Advanced features CMS CMS: Adding and Setting Up a Pagination Bar Use a pagination bar to provide visitors with a simple and intuitive way to browse through a large collection of items within a repeater or gallery. A pagination bar lets visitors navigate through 'pages', or sets of items displayed on a dynamic page. The dataset's ' Items per load ' field determines the maximum number of items that appear in each 'page'. The number of pages displayed by the pagination bar is calculated based on the total number of collection items retrieved by the dataset and the 'Items per load' field. For instance, if you have 50 visible items in your collection and you've set the 'Items per load' field to 10, your pagination bar will display 5 pages (50/10=5). Each page represents a set of items, and the pagination bar allows your visitors to navigate through these sets. Before you begin: Connect a repeater or gallery to the dynamic dataset in a dynamic list page or dynamic item page displaying items in categories . Step 1 | Add and customize a pagination bar Add a pagination bar to your site and customize it to match your design needs. Wix Editor Go to your editor . Go to the relevant dynamic page that can list multiple items: Click Pages & Menu on the left side of the editor. Click Dynamic Pages . Click the relevant dynamic page. Note: Pagination bars are not relevant for dynamic item pages that can only display 1 item at a time. Add a pagination bar: Click Add Elements on the left side of the editor. Click Interactive . Click Pagination Bar . Click and drag the pagination bar you want to use onto the page. Customize the layout and design of the pagination bar: Layout Click Change Layout to adjust the layout and choose from the following options: Choose a navigation type: Click: Multiple page numbers display and visitors click to go to the relevant page of items. Input: Visitors enter the page number they want to view in a field next to the total number of pages. Arrows: Visitors click navigation arrows or text to go to the next or previous page of items. Show first/last buttons: Enable the toggle to show navigational arrows or text that takes visitors to the first or last page of items. Show first/last pages: (Click type only) Enable the toggle to show the first and last page number if there's not enough space to show all the pages. Show total pages: (Input type only) Enable the toggle to show the last page number if there's not enough space to show all the pages. Show current page: (Arrows type only) Enable the toggle to show the page number that the visitor is currently viewing. Alignment: Choose how the pages and arrows align: Left , Center , Right , or Spread Choose navigation buttons: Choose whether to show arrows or text as the navigation buttons. For text, click Button Text and enter the text you want to show in the relevant fields. Direction: Choose the page number direction: Left to right or Right to left Design Click the Design icon on the pagination bar. Choose a preset design then click Customize Design . Edit the fill color & opacity, border, corners, shadow, and text used in your pagination bar. Studio Editor Go to your editor . Go to the relevant dynamic page that can list multiple items: Click Pages on the left side of the editor. Click the relevant dynamic page that can display multiple items at a time. Note: Pagination bars are not relevant for dynamic item pages that can only display 1 item at a time. Add a pagination bar: Click Add Elements on the left side of the editor. Click Menu & Search and select Pagination Bars . Click and drag the pagination bar you want to add onto the page. Customize the settings, layout and design of the pagination bar: Settings Choose the type of navigation buttons displayed on your pagination bar. Click the Settings icon . Select an option under Button display : Text: The bar shows up to four navigation buttons: 'Previous', 'Next', 'First', and 'Last'. You can change the text of each button to suit your needs. Arrows: The bar shows four sets of arrows as navigational buttons representing: 'Previous', 'Next', 'First', and 'Last'. Click the Accessible names drop-down and enter text that explains to screen readers what this element is. This text isn't visible on your live site. Layout Click Change Layout to adjust the layout and choose from the following options: Show current page: Enable the toggle to show the page number that the visitor is currently viewing. Button display: Choose whether the bar displays text or arow buttons. Show first & last buttons: Enable the toggle to show navigational arrows or text that takes visitors to the first and last pages. Spacing between inner / outer buttons: Adjust the space between the inner and outer buttons. Page / button padding: Adjust the padding of the element and the buttons. Direction: Choose the button direction: Left to right or Right to left Alignment: Choose how the buttons are aligned: Left , Center , Right , or Justify Design Click the Design icon in the Inspector panel on the right. Select an option under What do you want to design? Use the available options to customize the design of the pagination bar (e.g. background fills, borders, corners, icon size). Step 2 | Connect to the CMS Connect your pagination bar to the same dataset that connects to your repeater or gallery. Then resize your pagination bar and test it out in preview mode. When it's ready to go live, publish your site. Wix Editor Click the pagination bar. Click the Connect to CMS icon . Click the Choose a dataset drop-down and select the same dataset that connects to your repeater or gallery. (If needed) Adjust the number of items that appear per 'page' in the pagination bar: Note: This is also the maximum number of items that can display per load in your repeater or gallery. Click Dataset Settings in the Connect Pagination panel on the right. Edit the Items per load field. Learn more about editing your dataset settings . Adjust the size of your pagination bar by stretching it or adjusting the borders manually: Stretch to width: Click the Stretch icon to expand the width of the bar to the edges of the site. Manually: Click and drag the edges of your pagination bar to resize it. Click Preview to test your pagination bar. Click Publish if you are ready to make the changes go live. Studio Editor Click the pagination bar. Click the Connect to CMS icon . Click the Choose a dataset drop-down and select the same dataset that connects to your repeater or gallery. (If needed) Adjust the number of items that appear per 'page' in the pagination bar: Note: This is also the maximum number of items that can display per load in your repeater or gallery. Click Dataset Settings in the Connect Pagination panel on the right. Edit the Items per load field. Learn more about editing your dataset settings . Adjust the size of your pagination bar by stretching it or adjusting the borders manually: Stretch to width: Click the Stretch icon to expand the width of the bar to the edges of the site. Manually: Click and drag the edges of your pagination bar to resize it. Click the Preview icon at the top right to test your pagination bar. Click Publish if you are ready to make the changes go live. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Hotels by HotelRunner: Managing Prices and Availability with the Inventory Calendar Important: This article refers to the latest version of Wix Hotels by HotelRunner. For information on the previous version of Wix Hotels, click here . The Inventory Calendar allows you to visualize and manage your room inventory and reservations. Customize the inventory calendar using filters to view the relevant room types, and rate plans during a specific time period. You can then set up your pricing and availability in one place. The calendar also allows you to add restrictions on arrivals and departures and general availability. Filtering your Inventory Calendar Filter your inventory calendar to get a clear view of your room availability and reservations based on your preferences. You can apply filters such as room type, rate plan, date range, and more. This allows you to quickly see which rooms are available or sold out for a particular period, and make informed decisions about pricing and promotions. You can then update the relevant rate plans, in the correct time period, following the instructions in the sections below. To filter your inventory calendar: Go to Inventory Calendar in your site's dashboard. Select the relevant dates from the calendar drop-down: Choose from the presets list on the left, for example, "Next 30 days". Select specific dates and months using the calendar. Click Update to save the date range. Click the drop-down in the top left corner and choose the relevant filter from the available options. Click the Rate plans drop-down and click the checkbox next to the relevant rate plan(s) you want to view. Click the Channels drop-down and click the checkbox next to the relevant Channel(s) you want to view. Changing your rates using the Inventory Calendar The Inventory Calendar allows you to change the main rate in your rate plans during specific time periods. The rules you set in the rate plan still apply. For example: 2 guests can book a room for $150, more than 2 guests can book the same room for $150 + $50 per each additional guest. You can choose a specific date or extend the new pricing across multiple dates. This a great way to respond to sudden changes in demand and make quick changes to rates and maximize your revenue. Note: You set up pricing rules in your Rate Plans which adjust your rates based on certain criteria, such as occupancy or length of stay. Using the inventory calendar and Rate Plans together, you can ensure that your rates are always competitive. To change your rates using the Inventory Calendar: Go to Inventory Calendar in your site's dashboard. Select the relevant date range from the drop-down at the top. Click Update . Select Rates from the drop-down on the left. Select the relevant Room types , Rate plans and Channels from the drop-downs at the top. Click on the rate you want to edit. Enter the new rate for that date. (Optional) Click Copy across right or Copy across left to fill all other dates before or after the selected date within the selected date range. Click Apply Updates in the top right. Limiting availability Use the Inventory Calendar to adjust the number of rooms or units available for booking on specific dates or for a certain period. This is great for when you need to accommodate more guests and maximize revenue or when you want to prevent overbooking. To limit availability: Go to Inventory Calendar in your site's dashboard. Select the relevant date or date range from the drop-down at the top. Click Update . Select Availabilities from the drop-down on the left. Select the relevant Room types , Rate plans and Channels from the drop-downs at the top. Click to edit the availability on the relevant date(s) for each room type. (Optional) Click Copy across right or Copy across left to fill all other dates before or after the selected date within the selected date range. Preventing bookings using stop sell Stop sell allows you to restrict the sale of specific room types or rates for a certain period. This is useful when you have capacity constraints, are carrying out maintenance or want to drive up demand. To prevent bookings using stop sell: Go to Inventory Calendar in your site's dashboard. Select the relevant date range from the drop-down at the top. Click Update . Select Stop Sell from the drop-down on the left. Select the relevant Room types , Rate plans and Channels from the drop-downs at the top. Enable the toggle(s) on the relevant date(s) on which you want to prevent bookings. (Optional) Click Copy across right or Copy across left to fill all other dates before or after the selected date within the selected date range. Click Apply Updates in the top right. Adjusting the minimum stay Adjust the minimum stay using the Inventory Calendar on specific dates or for a certain period. This useful for maximizing revenue during busy periods and making sure you have enough staff available for check-in and check-out. To adjust the minimum stay: Go to Inventory Calendar in your site's dashboard. Select the relevant date range from the drop-down at the top. Click Update . Select Minimum stay from the drop-down on the left. Select the relevant Room types , Rate plans and Channels from the drop-downs at the top. Click to edit the minimum stay on the relevant date(s) for each room type. (Optional) Click Copy across right or Copy across left to fill all other dates before or after the selected date within the selected date range. Click Apply Updates in the top right. Closing to arrivals Closing arrivals allows you to restrict new bookings on specific dates or for a certain period. This is useful when you have scheduled renovations, special events or for seasonal closures. You can also allow check-ins on specific days of the week to better manage your staff. To close to arrivals: Go to Inventory Calendar in your site's dashboard. Select the relevant date or date range from the drop-down at the top. Click Update . Select Close to arrival (CTA) from the drop-down on the left. Select the relevant Room types , Rate plans and Channels from the drop-downs at the top. Enable the toggle(s) on the relevant date(s) you want to close to arrival. (Optional) Click Copy across right or Copy across left to fill all other dates before or after the selected date within the selected date range. Click Apply Updates in the top right. Closing to departures Closing to departures allows you to restrict check-outs on specific dates or for a certain period. This is useful when you are hosting special events and your staff are at capacity. It can also be helpful during the off-season when you have fewer staff available. To close to departures: Go to Inventory Calendar in your site's dashboard. Select the relevant date or date range from the drop-down at the top. Click Update . Select Close to departure (CTD) from the drop-down on the left. Select the relevant Room types , Rate plans and Channels from the drop-downs at the top. Enable the toggle(s) on the relevant date(s) you want to close to arrival. (Optional) Click Copy across right or Copy across left to fill all other dates before or after the selected date within the selected date range. Click Apply Updates in the top right. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Stores: Customizing Your Store in the Wix Mobile Apps Customers can browse your store using member apps (e.g. Spaces by Wix , Fit by Wix ) or your own native mobile app . By default, your mobile app includes a shop tab that displays all your products. After creating new store categories , you can add new store screens or elements to showcase them in separate tabs. Customizing your store helps attract more customers and boost sales. For example, you can feature seasonal collections or highlight new arrivals for a more engaging shopping experience. Customizing store elements in your mobile app Enhance your customers' shopping experience by personalizing the elements in your mobile app. You can display your products in a gallery or carousel. If you have your own native mobile app, you can enable an 'Add to Cart' button or a wishlist directly in the gallery. Consider using a standalone wishlist and a product search to make your app more engaging. These search and filter tools are especially beneficial for large catalogs, helping customers navigate more easily and boosting their chances of making a purchase. Dashboard Go to Mobile App in your site's dashboard. Click the relevant tab (e.g. Spaces by Wix app , Your own mobile app ). Click Edit Mobile App . Click the Screen drop-down at the top and choose the screen you want to edit. Click Elements on the left. Select Store under Add Elements . Click an element to add to your screen and customize it using the steps below: Product search Let customers search and filter products across all categories. Customize your product search using the options below: Text: Enter the text that will appear in the search field before visitors begin typing. Display settings: Enable the relevant toggles to add features like a wishlist or sorting filters to your product search. For example, let customers filter by "Bestsellers" or "Under $50". Wishlist: Let customers add products to their wishlist for future reference. Show Add to Cart button : Allow customers to add products to their cart directly from the gallery. You can also decide if they can add more than one product at a time. Show filters: Let customers narrow their search by applying filters. For example, by categories or product options (e.g. size or color). Show sorting options: Allow customers to sort products by various options such as Newest , Price (low to high) , or Price (high to low) . Margins: Drag the Margins sliders to adjust the padding for the gallery. Note: Click the Edit individually icon to separately adjust the margins. General Settings: Click General Settings and under Element visibility , choose which devices to show this element on: All , Android, or iOS . Note: You can show or hide elements of your site depending on what operating system your members are using on their mobile devices. Your elements are visible on all operating systems by default, but you can decide what to show on iOS, Android, or both. Click Save . Product gallery Display products in a grid. Customers scroll down to view additional items. Customize your product gallery using the options below: Categories: Select a category to display from the Select Category drop-down. Display settings: Enable the relevant toggles to display a Wishlist , Show Add to Cart button , and Show filters . Note: The wishlist and 'Add to Cart' button are only available when you build your own mobile app . Layout settings: Choose Fill to make images fill the frame or choose Fit to keep their original aspect ratio so they don't get cut off in the frame. Show title: Enable the toggle and add a title for the gallery. Margins: Drag the Margins sliders to adjust the padding for the gallery. Note: Click the Edit individually icon to separately adjust the margins. General Settings: Click General Settings and under Element visibility , choose which devices to show this element on: All , Android, or iOS . Note: You can show or hide elements of your site depending on what operating system your members are using on their mobile devices. Your elements are visible on all operating systems by default, but you can decide what to show on iOS, Android, or both. Click Save . Product carousel Display one row of products where customers can swipe left or right to browse additional items. Customize your product gallery using the options below: Categories: Select a category to display from the drop-down menu. Display settings: Adjust your Layout settings by choosing Fill to crop images in the frame or Fit to keep them from getting cut off in the frame. Element title: Enter a title for the carousel. Margins: Drag the Margins sliders to adjust the padding for the carousel. Note: Click the Edit individually icon to separately adjust the margins. General Settings: Click General Settings and under Element visibility , choose which devices to show this element on: All , Android, or iOS . Note: You can show or hide elements of your site depending on what operating system your members are using on their mobile devices. Your elements are visible on all operating systems by default, but you can decide what to show on iOS, Android, or both. Click Save . Wishlist Members can save products to their wishlist from your gallery and manage their saved items in the wishlist section. Note: The wishlist element is only available when building your own mobile app . Customize your wishlist using the options below: Display: Choose the image style and enable the Show Button toggle. Edit the text to display a button when the wishlist is empty. Margins: Drag the Margins sliders to adjust the padding for the wishlist. Note: Click the Edit individually icon to separately adjust the margins. General Settings: Click General Settings and under Element visibility , choose which devices to show this element on: All , Android, or iOS . Note: You can show or hide elements of your site depending on what operating system your members are using on their mobile devices. Your elements are visible on all operating systems by default, but you can decide what to show on iOS, Android, or both. Click Save . Wix app Go to your site in the Wix app. Tap Manage at the bottom. Tap Mobile App . (If needed) Switch to editing a different mobile app: Tap the mobile app name at the top. Tap the relevant mobile app. Tip: If you want to edit a different mobile app (e.g. Fit by Wix), choose the app as your preferred mobile app . Tap Edit . Tap the Screen drop-down at the top and choose the screen you want to edit. Tap + Add Element in the relevant location. Scroll and tap Store under Add Element . Tap the element you want to add and customize it using the steps below: Product search Let customers search and filter products across all categories. Customize your product search using the options below: Text: Enter the text that will appear in the search field before visitors begin typing. Display settings: Enable the relevant toggles to add features like a wishlist or sorting filters to your product search. Wishlist: Let customers add products to their wishlist for future reference. Show Add to Cart button: Allow customers to add products to their cart directly from the gallery and choose if they can add more than one product at a time. Show filters: Let customers narrow their search by applying filters, such as Categories or Product options (e.g. size or color). Show sorting options: Allow customers to sort products by criteria like Newest , Price (low to high) , or Price (high to low) . Margins: Drag the Margins sliders to adjust the padding for the gallery. Note: Tap the Edit individually icon to separately adjust the margins. General Settings : Choose which screen and device you want this element to appear on: Visibility : Choose which devices to show this element on: All , Android or iOS . Note: You can show or hide elements of your site depending on what operating system your members are using on their mobile devices. Your elements are visible on all operating systems by default, but you can decide what to show on iOS, Android, or both. Location: Select which screen you want the element displayed on. Tap Add .  Product gallery Display products in a grid. Customers scroll down to view additional items. Customize your gallery using the options below: Categories: Select a category to display from the Select Category drop-down. Display settings: Enable the relevant toggles to display a Wishlist , Show Add to Cart button , and Show filters . Note: The Wishlist and Add to Cart button are only available when you build your own mobile app . Layout settings: Choose Fill to make images fill the frame or choose Fit to keep their original aspect ratio so they don't get cut off in the frame. Element title: Enable the Show element title toggle and add a title for the gallery. Margins: Drag the Margins sliders to adjust the padding for the gallery. Note: Tap the Edit individually icon to separately adjust the margins. General Settings : Choose which screen and device you want this element to appear on: Visibility : Choose which devices to show this element on: All , Android or iOS . Note: You can show or hide elements of your site depending on what operating system your members are using on their mobile devices. Your elements are visible on all operating systems by default, but you can decide what to show on iOS, Android, or both. Location: Select which screen you want the element displayed on. Tap Add .  Product carousel Display one row of products. Customers swipe left or right to browse additional items. Customize your carousel using the options below: Categories: Select a category to display from the Select Category drop-down. Display settings: Adjust your Layout settings by choosing Fill to make images fill the frame or Fit to keep their original aspect ratio so they don't get cut off in the frame. Element title: Enter a title for the carousel. Margins: Drag the Margins sliders to adjust the padding for the carousal. Note: Tap the Edit individually icon to separately adjust the margins. General Settings : Choose which screen and device you want this element to appear on: Visibility : Choose which devices to show this element on: All , Android or iOS . Note: You can show or hide elements of your site depending on what operating system your members are using on their mobile devices. Your elements are visible on all operating systems by default, but you can decide what to show on iOS, Android, or both. Location: Select which screen you want the element displayed on. Tap Add .  Wishlist Members can save products to their wishlist from your gallery and manage their saved items in the wishlist section. Note: Wishlist element is only available when building your own mobile app . Customize your wishlist element using the options below: Display: Choose the image style, enable the Show Button toggle, and edit the button text to display when the wishlist is empty. Margins: Drag the Margins sliders to adjust the padding for the wishlist. Note: Tap the Edit individually icon to separately adjust the margins. General Settings : Choose which screen and device you want this element to appear on: Visibility : Choose which devices to show this element on: All , Android or iOS . Note: You can show or hide elements of your site depending on what operating system your members are using on their mobile devices. Your elements are visible on all operating systems by default, but you can decide what to show on iOS, Android, or both. Location: Select which screen you want the element displayed on. Tap Add .  Wix Studio app Go to your site in the Wix Studio app. Tap Mobile App . (If needed) Switch to editing a different mobile app: Tap the mobile app name at the top. Tap the relevant mobile app. Tip: If you want to edit a different mobile app (e.g. Fit by Wix), choose the app as your preferred mobile app . Tap Edit . Tap the Screen drop-down at the top and choose the screen you want to edit. Tap + Add Element in the relevant location. Scroll and tap Store under Add Element . Tap the element you want to add and customize it using the steps below: Product search Let customers search and filter products across all categories. Customize your product search using the options below: Text: Enter the text that will appear in the search field before visitors begin typing. Display settings: Enable the relevant toggles to add features like a wishlist or sorting filters to your product search. Wishlist: Let customers add products to their wishlist for future reference. Show Add to Cart button: Allow customers to add products to their cart directly from the gallery and choose if they can add more than one product at a time. Show filters: Let customers narrow their search by applying filters, such as Categories or Product options (e.g. size or color). Show sorting options: Allow customers to sort products by criteria like Newest , Price (low to high) , or Price (high to low) . Margins: Drag the Margins sliders to adjust the padding for the gallery. Note: Tap the Edit individually icon to separately adjust the margins. General Settings : Choose which screen and device you want this element to appear on: Visibility : Choose which devices to show this element on: All , Android or iOS . Note: You can show or hide elements of your site depending on what operating system your members are using on their mobile devices. Your elements are visible on all operating systems by default, but you can decide what to show on iOS, Android, or both. Location: Select which screen you want the element displayed on. Tap Add .  Product gallery Display products in a grid. Customers scroll down to view additional items. Customize your gallery using the options below: Categories: Select a category to display from the Select Category drop-down. Display settings: Enable the relevant toggles to display a Wishlist , Show Add to Cart button , and Show filters . Note: The Wishlist and Add to Cart button are only available when you build your own mobile app . Layout settings: Choose Fill to make images fill the frame or choose Fit to keep their original aspect ratio so they don't get cut off in the frame. Element title: Enable the Show element title toggle and add a title for the gallery. Margins: Drag the Margins sliders to adjust the padding for the gallery. Note: Tap the Edit individually icon to separately adjust the margins. General Settings : Choose which screen and device you want this element to appear on: Visibility : Choose which devices to show this element on: All , Android or iOS . Note: You can show or hide elements of your site depending on what operating system your members are using on their mobile devices. Your elements are visible on all operating systems by default, but you can decide what to show on iOS, Android, or both. Location: Select which screen you want the element displayed on. Tap Add .  Product carousel Display one row of products. Customers swipe left or right to browse additional items. Customize your carousel using the options below: Categories: Select a category to display from the Select Category drop-down. Display settings: Adjust your Layout settings by choosing Fill to make images fill the frame or Fit to keep their original aspect ratio so they don't get cut off in the frame. Element title: Enter a title for the carousel. Margins: Drag the Margins sliders to adjust the padding for the carousal. Note: Tap the Edit individually icon to separately adjust the margins. General Settings : Choose which screen and device you want this element to appear on: Visibility : Choose which devices to show this element on: All , Android or iOS . Note: You can show or hide elements of your site depending on what operating system your members are using on their mobile devices. Your elements are visible on all operating systems by default, but you can decide what to show on iOS, Android, or both. Location: Select which screen you want the element displayed on. Tap Add .  Wishlist Members can save products to their wishlist from your gallery and manage their saved items in the wishlist section. Note: Wishlist element is only available when building your own mobile app . Customize your wishlist element using the options below: Display: Choose the image style, enable the Show Button toggle, and edit the button text to display when the wishlist is empty. Margins: Drag the Margins sliders to adjust the padding for the wishlist. Note: Tap the Edit individually icon to separately adjust the margins. General Settings : Choose which screen and device you want this element to appear on: Visibility : Choose which devices to show this element on: All , Android or iOS . Note: You can show or hide elements of your site depending on what operating system your members are using on their mobile devices. Your elements are visible on all operating systems by default, but you can decide what to show on iOS, Android, or both. Location: Select which screen you want the element displayed on. Tap Add .  FAQs Click to learn more about customizing your store in Wix mobile apps. How can I invite customers to join my store on my Wix member apps? To engage with your business on Spaces by Wix or Fit by Wix, customers need to become members. To invite customers to join, you can send an invite code. Learn how to invite customers to join your app . How do I edit my site's design in the member apps? When editing your site as it appears in the member apps, you can click Design at the bottom to adjust your site's app theme. Learn more about changing the theme of your member app . Can I add new store pages to my app? Yes, after creating new store categories , you can add new store screens (pages) to showcase them in separate tabs. This is possible on both member apps and your native mobile app . By default, your mobile app includes a shop tab that displays all your products. After creating new store categories , you can either add new store screens to showcase them in separate tabs or add store elements to existing screens Can app users add products to their cart directly from the gallery? Yes, you can add an 'Add to Cart' button to the product gallery, allowing members to add items directly to their cart. You can also choose whether users can add multiple quantities of the same item. Select the Quantity checkbox to enable this option, or leave it unchecked to limit users to one item at a time. Note : Users must sign in to your app as members to add items to their cart. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Stores: Understanding Dropshipping Sell merchandise without paying for inventory, managing storage solutions, or dealing with order fulfillment, by connecting to a dropshipping service. Dropshippers offer thousands of products from a variety of suppliers. After connecting to your favorite dropshipping app, you can choose which products you want to add to your store. When a customer purchases one of these products, the supplier fulfills the order directly to the customer. Connecting to a dropshipping app To get started, connect your Wix store with one of the dropshipping options Wix offers. Next, select products that work with your business. For example, if you have a gym, you might want to sell gym equipment, gym bags, and active wear. After setting the product markup to determine how much you receive for a sale and tweaking the description to suit your style, you can add the item to your Wix store. When customers purchase this item, it ships directly from the supplier. You don't have to do a thing. Learn how to connect to a dropshipping company and start selling. Connect to Modalyst in the Wix dashboard Connect by adding the Modalyst app Connect to Spocket Look for additional dropshipping services in the app market Adding print on demand products Take dropshipping to the next level by creating your own print on demand products. Start by choosing the first product you want to customize, for example, a cup, phone case, or clothing item. Next, add your original design or business logo. For example, if you have a gym, you can use POD to sell t-shirts with your gym's logo. Since these items are print on demand, they're created on the spot by the supplier after an order comes in. Wix stores offers integrations with a variety of print on demand services. Choose your favorite and start creating. Connect to Printful in the Wix dashboard Add the Printful app Add the Printify app Look for additional print on demand services in the app market Fulfilling orders with dropshipping products Customers visiting your store aren't able to tell which items are dropshipping products and which are your own products. For you, however, there's a big difference. After a customer buys a dropshipping product and the dropshipping service is paid (automatically or manually), the supplier handles all aspects of the fulfillment. Not only do you not have to worry about shipping, you don't have to warehouse the dropshipping products or manage inventory. Get started with dropshipping Whether you have an established store or you're starting to build your brand, dropshipping allows you to do more. Dig deeper: Read our blog post on starting a dropshipping business Learn about dropshipping at Wix This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Accepting payments on your site Wix POS Register: Accepting Payment for a Booked Session Important: This article is about the Wix POS Register for brick & mortar businesses. For info on using POS on a mobile device , click here . When clients arrive for a session they have booked, you can use your point of sale to accept payment for the session. Note: Learn how to book a new appointment at your POS and accept payment . Step 1 | Select a session Start by going to the Schedule tab and selecting the session you want to accept payment for. You can use the arrows to select a day. To select a Wix Bookings session: Open the POS tablet. Tap Checkout on the bottom bar. Tap Schedule on the left. Tap the relevant session. Tip: You can use the arrows to navigate to a different day. (Optional) Mark attendance or edit the sale: Tap Actions . Edit sale: Remove a session from an order with multiple sessions. Mark attendance: Mark the customer as Checked-in or No-show . Tip: If you require manual approval , you can also approve or decline the session. Step 2 | Accept payment and complete checkout Accept cash payments or credit cards using your card reader. You can even accept payment from 2 or more payment methods (e.g. 2 credit cards). Notes: Card readers accept all major credit cards and payments made through the following payment apps: Apple Pay, Android Pay, Samsung Pay, VISA Paywave, MasterCard PayPass, AMEX ExpressPay and Discover D-PAS. Canadian merchants: Interac processing fees are $0.15 CAD. You can hide payment options you don't use . To accept payment: Tap Continue to Checkout . (Optional) Edit the payment amount. Choose the relevant payment method: Accept credit card payment Tap Add to Checkout . Tap Charge . Select Card . Use the card reader to swipe, dip (insert) or tap the card. Note: Swiping is not available for all card readers. (Optional) Do one or more of the following: Tap Email Receipt , enter the email address if prompted, and tap Send . Tap Print Receipt . Tap Add a Note: Enter an internal note (not visible to your customer) and tap Save . Tap Done . Note: To read notes and view receipts, go to your Sales History . Accept cash payment Tap Add to Checkout . Tap Charge . Select Cash . Select the amount received from your customer. Note: If you can't find the right amount, tap Other to enter a custom amount. (If applicable) Give your customer their change listed under Change Due . (Optional) Do one or more of the following: Tap Print Receipt . Tap Email Receipt , enter the email address if prompted, and tap Send . Tap Text Receipt , enter the number, including country code, and tap Text Receipt . Tap Add a Note: Enter an internal note (not visible to your customer) and tap Save . Tap Done . Notes: To read notes and view receipts, go to your Sales History . Learn how to enable text receipts . Accept payment by gift card Before you can accept payment by gift card, you need to create gift cards and enable the payment by gift card feature . To accept payment by gift card: Tap Add to Checkout . Tap Charge . Select Gift Card . Enter or scan the gift card code and tap Apply . If there is still money owed to complete the purchase, Tap Add Payment and process the balance using another payment method, such as cash or a credit card. (Optional) Do one or more of the following: Tap Print Receipt . Tap Email Receipt , enter the email address if prompted, and tap Send . Tap Text Receipt , enter the number, including country code, and tap Text Receipt . Tap Add a Note: Enter an internal note (not visible to your customer) and tap Save . Tap Done . Notes: To read notes and view receipts, go to your Sales History . Learn how to enable text receipts . Manually enter credit card details Important: Entering credit card details manually is the least secure way of accepting card payments. We recommend accepting manual payment only from buyers you trust. Note that in case of fraud, it is the merchant who is liable. Learn more To manually enter credit card details: Tap Add to Checkout . Tap Charge . Select Manual Card Entry . Enter all the credit card details and tap Charge . (Optional) Do one or more of the following: Tap Print Receipt . Tap Email Receipt , enter the email address if prompted, and tap Send . Tap Text Receipt , enter the number, including country code, and tap Text Receipt . Tap Add a Note: Enter an internal note (not visible to your customer) and tap Save . Tap Done . Notes: To minimize the fraud risk, as soon as the value of your transactions adds up to over 30% of your gross payment volume (GPV), they start to be declined. If you want to make changes to this limitation, contact Wix Customer Care. To read notes and view receipts, go to your Sales History . Learn how to enable text receipts . Accept split payment (more than one payment method) Using split payments, customers can pay using more than one payment method (e.g. using 2 credit cards or both cash and credit card). To process split payments: Tap Add to Checkout . Tap Charge . Select Split Total at the top right. Enter the first payment amount. Tap Continue . Select a payment method (e.g. cash) and complete the first part of the payment. Tap Continue . (Optional) Edit the second payment amount. Tip: To balance left to pay is calculated for you. You can edit the amount if the customer wants to split the payment into more than 2 payments. Tap Continue . Select a payment method (e.g. card) and complete the 2nd part of the payment. Tap Continue . (Optional) Do one or more of the following: Tap Print Receipt . Tap Email Receipt , enter the email address if prompted, and tap Send . Tap Text Receipt , enter the number, including country code, and tap Text Receipt . Tap Add a Note: Enter an internal note (not visible to your customer) and tap Save . Tap Done . Notes: To read notes and view receipts, go to your Sales History . Learn how to enable text receipts . Accepting partial payment (deposit) You can accept a partial payment now and charge your customer the rest in one or more payments made later. To accept the first partial payment for an order: Tap Add to Checkout . Tap Charge . Select Split Total at the top right. Enter the first payment amount. Tap Continue . Select a payment method (e.g. cash) and complete the first part of the payment. Tap Continue . Tap Mark as Partially Paid . Tap Mark as Partially Paid to confirm. (Optional) Do one or more of the following: Tap Print Receipt . Tap Email Receipt , enter the email address if prompted, and tap Send . Tap Text Receipt , enter the number, including country code, and tap Text Receipt . Tap Add a Note: Enter an internal note (not visible to your customer) and tap Save . Tap Done . To collect additional payment(s): Tap Sales History from the bottom bar. Select the relevant sale. Tap Collect . Select a payment type: Collect the balance owed: Process payment as you would for any other sale. The balance amount appears automatically. Collect another partial payment: Tap Split Total and collect another partial payment. Accepting other types of payment The other payment option lets you accept payment through a payment method which is not integrated with your POS system (e.g. though an app or physical gift card). Important: Since you receive direct payment from your client, you do not receive this amount as a Wix POS payout. To process other payment types: Tap Add to Checkout . Tap Charge . Select Other . Enter a brief note documenting how the customer paid you (e.g. Venmo payment). Note: The note appears in customer's receipts and in the Sales History tab in the tablet. Tap Record Payment . (Optional) Do one or more of the following: Tap Print Receipt . Tap Email Receipt , enter the email address if prompted, and tap Send . Tap Text Receipt , enter the number, including country code, and tap Text Receipt . Tap Add a Note: Enter an internal note (not visible to your customer) and tap Save . Tap Done . Notes: To read notes and view receipts, go to your Sales History . Learn how to enable text receipts . Redeem payment from a plan Tap to select the session. Tap Redeem Session . Select the relevant plan. Tap Redeem . FAQs Click a question below to learn more. Can I add tax to a completed POS sale? No, it's not possible to add tax after you've completed POS transaction. Can I accept payment for a session that'll take place on another day? Yes. Use the left and right arrows to navigate to the relevant day. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Using the Wix Harmony Editor Getting started with the editor Wix Harmony Editor: Creating a Site from Wixel Wixel helps you bring your ideas to life through images, logos, videos, documents, and other creative assets. When you're ready to build a website, Aria can turn your Wixel project or brand into a custom-made Wix Harmony site , shaped by your content, media, and brand details. Creating a site from Wixel Create a site from Wixel using a project or a brand . Start from a project to use the content to shape the website prompt, or start from a brand if you want the prompt to reflect your brand details and design guidelines. Tip: Connect a brand to the project to get a branded website. To create a site from Wixel: Go to Wixel . Choose from where to create a site: From a project Create a site directly from your Wixel project. Aria uses the content in your project to create a website prompt, which you can review before generating the site in the Wix Harmony Editor. Click My Projects at the top. Open the relevant project. Notes: Add assets to your project for Aria to generate a tailored website prompt. You can still create a site from an empty project, but this will open the Wix Harmony site creation flow instead. Your project's assets will not automatically appear on the generated site. However, the images and logos that you select when reviewing the website prompt will be available in the site's Media Manager . From a brand Create a site from your brand workspace when you want Aria to use your brand details and design guidelines to shape the site's website prompt. Unlike starting from a Wixel project, the brand workspace only serves as a reference for the website creation brief. Click the My Brands drop-down on the top bar. Select the relevant brand from the list. 3. Ask Aria to create a website (e.g. "Create a website for my bakery"). 4. Click Review website prompt in the chat. Tip: Make sure you have enough details in the chat for Aria to generate a prompt. If the chat does not contain enough information, you’ll get a generic response instead of a website prompt. 5. Review the prompt in the side panel: Edit site prompt: Edit the text Aria uses to create your site's design and content direction. Transfer Wixel media: Select the images and logos you want to copy over to your site's Media Manager. 6. Click Generate Site . Tip: The Wix Harmony Editor opens in a new tab and your site starts generating there. You can keep working with Aria in the editor to make adjustments and consult on design. What's next? Customize your new site in the Wix Harmony Editor and get ready to go live. If you're new to the editor, the following articles can help you to get started: Guided tour Working with Aria Adding elements About your site's brand FAQs Click a question below to learn more about creating sites from Wixel. Are there other ways to create a site from Wixel? Yes, here are additional ways you can create a Wix Harmony site from Wixel: Remix a design : Take an existing design in your Wixel project and turn it into a site with the same look and feel. Create a site from a template: Browse our offering of Wix site templates, available from the Add design panel in Wixel. Go to your project in Wixel. Click Add design . Scroll down and click Wix Website Templates on the left. Hover over a template and choose what to do: Click View to preview the template. Click Edit with Wix to create a site with this template in the Wix Harmony Editor. Can I create more than one site per project or brand? Yes, you can create multiple sites from the same Wixel project or brand workspace. Learn how to switch between sites . What happens if I transfer my site to another user? If you transfer the site to another user, it is disconnected from the Wixel project and transferred without the connection. What happens if I delete a Wixel project or connected site? Deleting a Wixel project connected to a site won't affect the site, and deleting the site won't affect the project. It simply removes the connection between the two. Does creating a site use AI credits? No, generating a site from a Wixel project does not deduct AI credits from your Wixel AI credits balance. Tip: You can use your Wixel AI credits for several AI tools in your Wix account. Learn more about AI credits in Wix. Can I connect an existing site to a Wixel project? No, an existing site cannot connect to an existing project. You can only connect the two when a site is created from a project. Can I create a site from the Wixel app? Yes, you can start the process from the Wixel app, but the Wix Harmony Editor is not yet available on mobile. When you ask Aria to create a site, you'll receive an email with a link. Open this link on a desktop computer to finalize the site creation. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Stores: Adding Store Products to Your TikTok for Business Catalog Get the most out of TikTok by running ads for your store products. When customers click the ads, they're directed to your site to complete the purchase. After your products are added to TikTok for business, you can schedule regular updates and get insights on how your products are performing. Important: By using this service, you are engaging directly with a third-party service provider. We recommend reviewing their Privacy Policy and Terms of Use before using the service. Note that Wix is not liable for any loss or damage resulting from your use of this third-party service, including any liability arising from any personal data exchanged between you and the third-party. TikTok doesn't allow the sale of certain types of products (e.g. weapons or adult products). Learn more about unsupported product types . Step 1 | Connect to TikTok for Business Before you can connect your products to TikTok, you need to have a TikTok for Business account. If you haven't used TikTok before, you can create a new account. If you currently have a personal account, you need to switch to a business account. To sign up / log in to TikTok for Business: Go to TikTok Catalog in your site's dashboard. Click here . Click Create Now . Select how you want to connect: Log in to your existing business account. Log in to your existing personal account and switch it to a business account. Learn how Create a new TikTok for Business account. Learn more about TikTok personal and business accounts . Step 2 | Create a catalog in TikTok for Business Now you can create your first TikTok catalog. The catalog is where you list your products. While setting up, you can also select the countries where you want to advertise, choose languages, and set a schedule for TikTok to check for product updates. To create a TikTok catalog: Log in to TikTok for Business . Select your business account. Click Assets and select Catalog . Click Create . Complete the form and click Create . Note: By creating a catalog, you agree to the Product Catalog Terms and to abide by TikTok Advertising Guidelines. Step 3 | Get the link to your Wix product catalog Before you can display your products on TikTok, you need to connect your Wix store products to TikTok. To start this process, go back to your site's dashboard to get a link to your product catalog. To get your Catalog link: Go to TikTok Catalog in your site's dashboard. Click Get Catalog Link . Click Copy . Click Close . Tip: Make sure you save this link. You'll need it in Step 4. Step 4 | Add products to the catalog Now it's time to go back to TikTok and add products to the catalog you created, using the Catalog link from the previous step. Important: When you update your Wix products, the updates won't appear immediately in TikTok. You can set how often your product sync with TikTok (i.e. how frequently updates appear in TikTok). To add products to the catalog: Go to your dashboard on TikTok. Select the catalog you want to add products to. Select Products from the menu on the left. Click Add Products . Select Data Feed Schedule . Follow these instructions to add products using a data feed schedule. Tip: When asked to input the URL where your product file is hosted, paste the catalog link you copied in step 3. FAQs When should I set products to sync? We suggest you set products to sync once a day, at midnight. Which store products cannot be sold on TikTok? Digital and subscription products cannot be sold on TikTok. When you add your products to the catalog, these products are not included. How can I create TikTok ads? You can use the TikTok Ads app to createTikTok-style ads by uploading product images or videos. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Accepting payments on your site Wix Payments: Guidelines for Uploading Documentation Wix Payments may request that you send the following documents in order to verify your identity and business information. In some cases, we may need to repeat a document request to ensure the document is up-to-date and acceptable. Important: All documents* must be issued within the same country you select as your business location. Documents may be rejected if issued from another country. (*For a business Wix Payments account, your ID may be issued from any Wix Payments supported country ). Photo ID The photo ID is used to verify that the identity of the Wix Payments account owner (personal or business) matches the identity of the bank account owner. Your photo ID must meet the following requirements: Your photo ID can be a passport, driver's license or a government issued ID card. Your photo ID must be active and non-expired. The photo must be in color. Your ID must show all 4 borders and corners. The ID must not have information blocked or blacked out. The ID must be straightened, not angled or rotated. The ID must not be blurry, overexposed or copied from another source (e.g. screenshot). Your first, middle and last name in your Wix Payments account must match those of your ID. Your birth date in your Wix Payments account must match that of your ID. For passports with a Machine-Readable Zone (MRZ), the MRZ must be visible. For driver's licenses or government issue ID cards, send a separate file for each side. Documents must be sent in one of the following: HEIC, JPEG, JPG, PDF, PNG. The maximum file size is 10 MB. The minimum file size is 1 KB for PDF, 100 KB for other formats. Address Your required address documents depend on the type of business you have. If, for example, you’re an individual using your home address to run your business, you can provide proof of a residential business address. If you have a registered business, you need to provide an address that matches the address provided in your business registration. Residential address For individual accounts, you can verify your address with one of the following documents: Driver’s license. Note : Photos of the front and back are required. This document can only be used if it hasn't been submitted as an identity document. Work permit. Study permit. Provincial or territorial issued photo identity cards (except Health ID cards) Note: Photos of front and back are required. Insurance document. Investment account statement. Property tax statement. Bank statement. Utility bill. Note: Issued within the last 3 months. Users in Canada must provide separate documents for identity and address verification Registered address For businesses with a registered business address, you can verify your address with documents from a national authority. Your business address must match the address provided in your Wix Payments account. Acceptable documents typically include: Documents from national tax agencies Articles of incorporation/association See a detailed list of acceptable registered address document types per country . All addresses Your address verification document should meet the following requirements: Documents must be visible and clear. Documents must be dated within the last 3 months. Complete documents must be uploaded. A complete document is defined as one full page of the document (at minimum). Documents must be sent in one of the following: HEIC, JPEG, JPG, PDF, PNG. Full legal name that matches the name in your Wix Payments account. Bank details To verify your bank details, you can provide one of the following documents: A bank statement. A voided check. Official letters issued by a bank. See below for the requirements for uploading each of these types of documents. Bank statement Provide a color copy of your statement. The bank logo should be visible and clear. The full bank account number should be visible and clear. The document must have been issued within the last 12 months. The bank account holder’s name should be visible and clear and match the owner of the Wix Payments account for a personal Wix Payments account . The name of the business checking account needs to be visible and clear. It must match the legal name of the business listed on the company document, and also the legal company name in your Wix Payments dashboard for a business Wix Payments account . Voided check The word "VOID" should appear on the check. The bank's logo should be visible and clear. The bank account number should be visible and clear. Bank account holder/company name must be printed, not handwritten. The check must be issued and printed by the bank. Voided check must not be part of a direct deposit form. The bank account holder’s name should be visible and clear and match the owner of the Wix Payments account for a personal Wix Payments account . The name of the business checking account needs to be visible and clear. It must match the legal name of the business listed on the company document, and also the legal company name in your Wix Payments dashboard for a business Wix Payments account . Bank letter The bank logo should be visible and clear. The bank account number should be visible and clear. The letter must be issued and printed by the bank. The document must have been issued within the last 12 months. The letter must have a bank agent signature. The bank account holder’s name should be visible and clear and match the owner of the Wix Payments account for a personal Wix Payments account . The name of the business checking account needs to be visible and clear. It must match the legal name of the business listed on the company document, and also the legal company name in your Wix Payments dashboard for a business Wix Payments account . Guidelines for uploading bank statements, voided checks and bank letters Among the reasons banking documents may be rejected are if: The document is blurry. The document is not legible (font too small). The document is torn or damaged. The document is rotated or upside down. The image is a mobile screenshot. The full account numbers are not displayed. The name/company on your document do not match details in your account. The account numbers are incorrect. It is not a bank statement, but a direct deposit form. The voided check is not printed by a financial institution. Please also note: Documents must be sent in one of the following: HEIC, JPEG, JPG, PDF, PNG. The maximum file size is 10 MB. The minimum file size is 1 kB for pdf, 100 kB for other formats. Business and tax information Your business document must meet the following requirements: The tax ID/registration number should be visible and clear. The company name should be visible and clear and match the business details in your Wix Payments account. Depending on your business and location, you may be asked to provide: A copy of your Social Security Number (SSN) An Employer Identification Number (EIN) confirmation notice Proof of Value Added Tax (VAT) registration If applicable, an acceptable constitutional document must be submitted The document must have been issued within the last 12 months. Documents must be sent in one of the following: HEIC, JPEG, JPG, PDF, PNG. The maximum file size is 10 MB. The minimum file size is 1 KB for PDF, 100 KB for other formats. Company director documents Canadian corporations may need to provide a document listing the company’s directors, if requested to do so. You can submit any one of the following documents, as long as it contains an up-to-date list of the directors of your company: A current and valid government issued document that contains the entity name and directors. Corporate profile report. Articles of incorporation or association. Notice of Articles. Resolution for account opening. Notice of change of directors (e.g. Form 6, Form 4006, Form 3006). Board meeting minutes/resolution dated within the last 12 months. Note: Directors must be listed as directors with their role clearly added. Canadian corporations may need to provide a document listing the company’s directors, if requested to do so. The document should meet the following requirements: Legal entity name should be visible and clear and match the business details in your Wix Payments account. All director, shareholder, and beneficial owner names and positions need to be added and match the details in your Wix Payments account. Documents must show all 4 borders and corners. Exact names as listed in Wix payments account. The format must be no more than one step removed from the original document: document copies and scans must be in PDF format and taken directly from the original document; they can’t be processed, converted, or embedded in other files. A picture of a physical document must be the original, unprocessed picture in JPEG or PNG format Screenshots aren’t acceptable. Photos of paper documents must be in color. Images must not be low-quality. Identity and legal entity documents must not be expired. Documents must be readable and in a valid upload file format. Documents must not be cropped or missing pages with crucial information, and all borders must be visible. FAQs Click a question to learn more about uploading your documentation. What should I do if my business name doesn’t match the name on my business registration document? Upload the current business registration document to your Wix Payments account . Additionally, you may be required to provide official name change documentation showing both the original and new legal business names. If you need assistance, contact Customer Care . What if my ID doesn’t reflect my new last name after getting married? Upload a PDF that includes your photo ID along with a copy of your marriage certificate as the second page. If you need further assistance, contact Customer Care . What happens if my documents are rejected? You’ll be notified if your documents are rejected, either due to formatting issues or mismatched details. If you need assistance, contact Customer Care . What file formats are accepted for document uploads? You can upload documents in the following formats: HEIC, JPEG, JPG, PDF, or PNG. File size must be: Maximum: 10 MB Minimum: 1 KB for PDFs, 100 KB for other formats. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Managing your customers Wix Smart Chat: An Overview Wix Smart Chat helps you capture more leads, reduce missed inquiries, and turn more conversations into actions, such as site purchases or support resolutions. It combines an AI chat and manual chat in one app, so you can support visitors in the way that fits your business, through AI-powered answers, direct human replies, or a mix of both. Important: This app is based on an AI system and as such, it will scan and use public data on your site, including personal information that’s presented there. It may generate and present inaccurate or misleading information to your site visitors and members. Wix assumes no liability for these generated results. Offer responsive customer service aligned with your business Wix Smart Chat brings AI and manual responses into a single experience, so you can choose the level of availability and flexibility that works for your business. You can let AI handle common questions based on your site content and training, so visitors get fast answers at any time. When you want more control, you can switch to replying manually and c hat to visitors yourself. This flexibility makes it easier to support all kinds of inquiries without maintaining separate chat tools. Learn more about adding and setting up the Smart Chat. Guide visitors to the right products and boost sales Wix Smart Chat can act as a personalized AI companion that guides visitors to the most relevant products, services, and content on your site. Based on your catalog and site structure, the AI can suggest items, answer questions about what you offer, and send links to your site pages. Visitors can discover products that match what they are looking for, find the right service to book, or jump straight to important information like pricing or policies. This helps them move from browsing to taking action, while keeping the experience conversational and tailored to their needs. Train and test the AI with your business knowledge The Smart Chat’s AI learns from your site content and from the training you provide. The more you shape its knowledge, the more accurate and relevant its answers can become. You can add knowledge rules that explain how your business works, such as your shipping policy or store locations. You can also add restriction rules to limit the topics the AI can respond to, so it avoids sharing sensitive or off-limits information and stays in line with your policies. To check if you can rely on the Smart Chat to answer visitors on your live site, you can test it directly from your dashboard. Ask the kinds of questions your visitors are likely to ask, review the answers, and adjust your content or training rules if something is missing or unclear. Learn more about adding training rules. Learn more about testing the AI. Understand what is working with built-in analytics and insights Wix Smart Chat includes analytics and AI‑generated insights in your dashboard, so you can see how the chat is performing over time and what your visitors are asking about most. These stats help you understand how visitors are engaging with your site and highlight recurring topics. By tracking this data, you can see how the chat is contributing to your goals and understand through practical recommendations how to improve the visitor experience. Learn more about stats for visitor engagement. Customize the chat to match your brand You can adjust the design and placement of the Smart Chat so it feels like a natural part of your site. Customizing the chat’s colors, fonts, and layout helps it match your brand, while keeping it easy for visitors to notice and open when they want to talk. A well-designed chat experience can encourage more people to reach out, ask questions, and complete actions such as placing an order or requesting support. Learn more about designing and customizing the Smart Chat. FAQs Click a question below to learn more. What is the difference between the AI Chat and Manual Chat in Wix Smart Chat? AI Chat uses an AI assistant to answer questions based on your site content and the training you provide in the dashboard. Manual Chat lets you and your team reply directly to visitors from your inbox, in real time. With Wix Smart Chat, you can use either approach on its own or combine them, depending on the needs of your business. Where do I see and reply to Smart Chat conversations? You can manage Smart Chat conversations from your site's Inbox . From there, you can read past messages, reply to new ones, hand a conversation off to a teammate, and see which replies came from AI and which were sent manually. Why should I use Wix Smart Chat instead of Wix Chat? Wix Smart Chat gives you more ways to support visitors and turn conversations into results. While Wix Chat lets you answer visitors manually only, Wix Smart Chat combines an AI and manual chat in one tool. Learn more about the differences between the two solutions. Did Wix Smart Chat replace Wix AI Site Chat? Yes. If you had Wix AI Site Chat on your site, it has been changed to Wix Smart Chat. The AI Site Chat page in your dashboard now appears as Wix Smart Chat, with a refreshed layout and new options for combining AI and manual chat. You don't need to reinstall anything or start over. The chat widget and training rules remain the same, and you can continue managing everything from the Wix Smart Chat dashboard. Is Wix Smart Chat free to use? When you install Wix Smart Chat from the Wix App Market, you get a free trial that includes 50 conversations in total. Once you use up these conversations, you need to upgrade your plan. Is Wix Smart Chat HIPAA compliant? Yes, with Manual Chat . Manual Chat is HIPAA compliant, so it's the default chat mode on HIPAA sites. It's not recommended to switch to AI Chat on those sites, because it's not HIPAA compliant. Note: If you enable HIPAA for your site and use AI Chat, restriction rules limit how it responds to health-related questions. These rules don't make AI Chat HIPAA compliant. Switch to Manual Chat instead. Learn more about enabling HIPAA compliance for your Wix site . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Services: Creating and Managing Inquiry Services Create inquiry-based services to connect with potential clients and keep all your leads organized in one place. Wix Services lets you track conversations, respond on your own schedule, and send pay links or invoices when you’re ready. Need to add Wix Services to your site? Go to Wix Services in the App Market and click Add to Site . Creating an inquiry service Let clients reach out with questions about your services. Only the service name is required to set up a service, but adding a description, image or price can help clarify what you offer. To create an inquiry service: Go to Inquiry Services in your site's dashboard. Click Add New Service . Note: If this is your first service, click Add New Inquiry Service . Enter your service details: Name: Enter the service name that will appear on your site (e.g. 'Logo Design'). Description: Write a short summary of what you offer and why clients should choose this service. Base price: Enter a price for your reference only. This won’t be displayed on your site but can be used in proposals, pay links, or invoices. Image: Click the Add + icon to upload a cover image that represents this service. Click Save . Lead conversion tools: Use lead conversion tools to turn potential clients into paying customers. Send custom proposals to pitch your service, send online invoices to get paid, connect your social media to reach more people, or add your best work to a portfolio to build trust. Setting up your business Once you add your first service, a setup panel appears at the top of your Inquiry Services page. This panel guides you through additional steps to help you collect leads, showcase your services, and accept payments from clients. Complete the steps to make the most of Wix Services: Upgrade Site: Upgrade your site to unlock scheduling, payment collection, and lead tracking Add Service Section: Display services on your site’s pages in an inquiry service widget . This helps visitors easily view and inquire about your services. Customize Form: Create a form with service inquiry fields to capture leads and schedule introductions. Set up Pipeline: Set up a sales pipeline to turn your leads into business. Connect Payment: Connect a payment method to accept client payments for your inquiry services. Managing your inquiry services Manage your inquiry services from your site’s dashboard. You can update details, share services on social media, send payment links or invoices, or remove services you no longer offer. This helps you stay organized and keeps your services up-to-date for clients. To manage your inquiry services: Go to Inquiry Services in your site's dashboard. Click the More Actions icon next to the relevant service. Choose what you want to do: Edit: Edit the details of an existing service. Promote service: Connect to social media and share your service . Create pay link: Create a pay link to send and charge clients. Create invoice: Create an invoice to send and charge clients. Delete: Remove a service. Once a service is deleted, it can't be restored. FAQs Click a question to learn more about creating and managing inquiry services. What is the difference between booking and inquiry services? You can offer both options on your site to let clients either book immediately or reach out for something custom. Inquiry services: Allow clients to submit a request about your services, but no time needs to be booked and no payment is collected up front. You can follow up with clients, discuss their needs, and send an invoice or quote later. Read more about Wix Services . Booking services: Let your clients instantly reserve and pay for a time slot, so everything is scheduled and confirmed right away. Read more about Wix Bookings . How do I edit an existing inquiry service? Go to Inquiry Services in your site's dashboard. Hover over the service and click Edit . Make your changes and then click Save . How do I capture leads from my inquiry services? To capture leads from your inquiry services, set up an inquiry service form on your site . Add service inquiry fields to any form so visitors can share their details and questions about your services. When someone submits the form, their information goes straight to your site's contacts, where you can view and manage your leads at any time. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit