< Back Need more help? About Wix Wix and the Digital Operational Resilience Act (DORA) The Digital Operational Resilience Act ( DORA ) is a European Union regulation aimed at strengthening the digital resilience of the union’s financial sector. It is applicable to entities in scope starting January 17, 2025 and ensures that the EU financial sector can withstand, respond to, and recover from Information and Communication Technology (ICT) disruptions, such as cyberattacks or system failures. Click on the questions below to learn more about DORA. Does DORA apply to Wix services? No. DORA applies only to the EU financial entities as defined in the art. 2 of DORA . Wix.com is not considered to be a financial institution or entity and does not fall in the scope of DORA compliance. Is Wix a non-critical ICT service provider? Wix.com may provide some services that fall under the definition of an ICT service provider clarified in art. 3 of DORA . However, Wix.com does not have an obligation to comply with DORA. Wix users who are in scope to comply with DORA must assess if their use of Wix services is compliant with the regulation. Are Wix services critical or important under DORA? No. Wix.com helps businesses to ensure their online presence, but it does not directly affect core financial services delivered to their own clients. It’s our understanding that disruptions to Wix.com services would not pose a systemic risk to a financial entity. Therefore, Wix services are not critical or important as defined in art. 3(23) of DORA . Can I sign a DORA addendum with Wix? No. Wix.com does not offer a designated DORA addendum to the Wix Terms of Use at this time. Take a look at our Wix Terms of Use , Wix Privacy Policy , Wix Security Whitepaper , and Wix Security Measures Overview to understand our current cybersecurity policies and measures in place to protect our users. If a DORA addendum through Wix is something you'd like to see in the future, you can vote for that feature . Can Wix sign its customers’ templates to comply with DORA? No. Wix is a SaaS provider with millions of users. Wix.com cannot review and sign individually each customer’s template of DORA clauses. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Accepting payments on your site Wix POS Register: Receiving Notifications Important: This article is about the Wix POS Register for brick & mortar businesses. For info on using POS on a mobile device , click here . The Wix POS Register system gives you the updates you need right to your tablet. Just click the Notifications icon at the bottom right of your screen to view notifications. You'll get a notification when there's a software update, hardware is disconnected, when a store order should be ready for store pickup , and more. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Need more help? Solving performance and technical issues Testing Your Site on Different Screen Resolutions To experience your site's functionality on various screen resolutions, we recommend using the actual devices you'd like to test, rather than third-party tools. If you don't have access to certain devices you'd like to view your site on, you can use Google Chrome's DevTools to simulate them. Important: DevTools and other third-party tools are emulators and should be used only as guidelines for viewing your site in other devices. We do not support third-party emulators, as they may not accurately represent your site's full browsing experience. To test your site using DevTools: Open the Google Chrome browser. Learn how to download Chrome . Click the Customize and control icon at the top right. Hover over More Tools and click Developer Tools . Click the Toggle device toolbar icon . Click the Responsive drop-down and select a device to emulate. Note: Select Edit to emulate an unlisted device. Press F5 or Ctrl + R on your keyboard to reload the page (press Cmd + R on Mac). Check out Wix Studio: Wix Studio is the ultimate platform for freelancers and agencies. This flexible, end-to-end solution includes smart design capabilities and flexible dev tools that let you deliver exceptional results for clients in any industry. Learn more about Wix Studio: Take our guided tour introducing the Studio Editor. Take the Wix Studio Essentials course and watch loads of videos and webinars on demand in the Wix Studio Academy . Join our community forum to ask and discuss anything related to Studio. Browse through the Wix Studio help center for all the instructions and explanations you need. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Video: Allowing Video Downloads Wix Video lets you set download permissions for each video in your library. You can choose to allow downloads either for free or for a price, or prevent visitors from being able to download the video at all. To allow video downloads: Go to your Video Library . Select the checkboxes next to the videos visitors can download. Click Set Pricing at the top of the video list. Select an option: Free : Visitors can watch the videos for free. Click the Download options drop-down and select Allow download . Paid : Visitors must pay to watch the video. Select the Video can be purchased checkbox. Enter the video price. Click the Download options drop-down and select Allow downloads . Note : Videos which can only be rented cannot be downloaded. Click the Download options drop-down and select Allow downloads. (Optional) Enter the Price . Click Save . Tip: If you don't want visitors to be able to download your videos, simply select No downloads under the Download options , or offer your video for rent instead of purchase. Note: Visitors can only download videos when viewing your site on desktop. They cannot download videos on mobile. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Building an accessible site Advanced accessibility features Accessibility: Using External Checking Software or Tools Here at Wix, we are constantly working to improve the accessibility of our sites. We aim to provide you with the tools you need to ensure your site is accessible, and have created a guideline that lists our recommendations . You can use external tools to review your site's accessibility and get suggestions for improvement. However, each country and region has different laws - so we recommend having your site reviewed by an Accessibility Advisor to make sure it complies with the requirements for your region. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Stores: Featuring a Single Product Shine a spotlight on a new product or showcase an existing one that you want to promote. Wix Stores gives you the freedom to feature products in different ways. Choose the one that works best for your store. Create a landing page for a product Landing pages are the perfect way for customers to get detailed information about your product and boost that product's SEO. If you use Google Ads, it's a great place to direct your clicks. Use all of the powerful design capabilities in your Wix editor to build the perfect page and then add one or more Add to Cart Buttons , so customers can easily purchase the product. Add a product widget You can use a product widget to showcase a product on any of your site pages. Customize the button so it directs to the Product Page or adds the product straight to the cart. Create blog posts with product links A blog is a great way to keep site visitors engaged. While writing blog posts , you can add a link to a relevant product. To add a product link while writing a blog post, click Add on the left menu and then scroll down and select Product . Add an Add to Cart button to a site page Use your creativity to create just the content you need. Then, add one or more Add to Cart buttons to your design to make it easy for customers to purchase the products related to your content. Tips: Make sure to set up the Add to Cart button correctly so that it adds the relevant product to the cart. You can use the Wix Pro Gallery , repeaters , hover boxes , and more to create effective content. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Studio, Partners & Enterprise Wix Studio Studio Editor: Working With Layers Manage the layers of a page as you're working on it in the Studio Editor. This is where you see all of the sections and elements, to better understand their hierarchy. The Layers panel is also helpful when you need to select an element that is difficult to find on the canvas. The structure of the Layers panel The Layers panel displays all of the sections in the current page, in a hierarchy from top to bottom. If the page has a header at the top, for instance, it appears at the top of the list. When nesting elements within other elements, it creates a parent/child relationship between them. For example, text elements within a container are its child elements. In turn, that container is the child of the section that displays it. The Layers panel is organized according to this parenting logic, so you can click a parent element to see its child elements. If your page has any global sections , they are highlighted green. Use the search bar to quickly find the layer you need. You can type the element name or ID. Selecting and managing layers The Layers panel is a useful and quick way to navigate to a certain element on the page. It's also a great way to find an element, for example, if you have overlapping elements and you can't locate or select the one you need. When you hover over a layer, it is highlighted on the page. If you click the layer, the Editor scrolls directly to that element. Even if you close the panel at this point, your selection is still saved. Tip: Select multiple elements by holding the Shift key as you click on them. Did you know? You can also select layers from the breadcrumbs bar at the bottom left of the editor. Managing a layer Found the layer you need? From this panel, you can perform actions like copying the layer, moving it up or down, choosing which pages to show it on and much more. Manage a layer by doing one of the following: Right-click on the layer's name. Hover over the layer's name and click the More Actions icon . Setting a layer selection preference The Studio Editor lets you choose a default pathway for grabbing layers on your canvas. Decide which element gets "selected" when you click a parent container that has child elements. Parent Container First: The parent container (e.g., container box, stack, etc.) is selected when you click it. Then, you can click again on any element inside to edit it. Child Element First: The specific child element you click on is selected, not its parent container. To set a layer selection preference: Click the Wix Studio icon at the top left. Hover over View . Hover over Layer Selection . Select the relevant option: Parent Container First or Child Element First . Renaming layers When adding many sections, containers and elements to a page, it might become difficult to tell them apart in the Layers panel. Rename layers to make sure they're easy to recognize - double-click the relevant layer to give it a new name. Using Dev Mode? Display element IDs in the Layers panel to easily identify elements in your code. Enable the Display IDs toggle to see the IDs as defined in the Properties panel. Reordering layers Using drag and drop, you can easily reorder elements and sections on the current page. As the Layers panel is organized from top to bottom, moving elements around also affects their location on the page. When working with overlapping elements, reordering them also affects the Z order. For example, if you want text to appear on top of a shape, the text must be above the shape in the Layers panel. You can only drag and drop elements within their parent. It is not possible to drag an element to a different parent. Changed the section order on smaller breakpoints? You can always re-apply the order you currently have on desktop. Go to the Layers panel, click the More Actions icon next to Page and select Use Section Order on All Breakpoints . Hiding and unhiding elements You can quickly hide an element from the current breakpoint, directly on the canvas, by clicking the More Actions icon on the element and selecting Hide . However, if you ever need to unhide the element, you must do it from the Layers panel. A hidden element appears with a Hidden icon so you can easily locate it on the list. Tip: When adding an element to a smaller breakpoint (e.g. mobile), it's always hidden on larger breakpoints (e.g. desktop). Following these steps, you can make the element appear on the larger breakpoints. To unhide an element: Click Layers on the left side of the editor. Locate the hidden element on the list. Click the Show icon . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Stores: Managing Pricing Settings Important: We're in the process of releasing a brand-new product creation page. If the first field you see is ' Images and videos ', you have the previous version and should follow these instructions on creating a physical or digital product and adding a sale price . Pricing products effectively is an essential part of running a successful online store. This article will guide you through the different types of pricing settings that are available. Setting the price of products and variants While creating a product, you'll enter the product price in the Pricing section. If you create product options, you'll manage the product price and other pricing settings per variant (even if they're all sold at the same price). To set product and variant prices: Go to Products in your site's dashboard. Create a new product or edit an existing one. In the Pricing section, enter the product price. (Optional) Edit pricing for product variants you created. Click Edit Variants . Edit the price of any variants. Click Apply & Continue . Add a strikethrough price You can add a strikethrough price to indicate to customers that a product's price was previously higher. For example, when the price is $44 and the strikethrough price is $56, this is what your customers see in your shop. Tip: The strikethrough price is just a display price. It's not linked to the product price. To add a strikethrough price: Go to Products in your site's dashboard. Create a new product or edit an existing one. In the Pricing section, enter the strikethrough price. (Optional) Edit the strikethrough price for product variants you created. Click Edit Variants . Edit the strikethrough price of any variants. Click Apply & Continue . Calculating cost of goods The cost of goods is the amount it costs you to produce or purchase a product. It's used to calculate your profit and margin, helping you make informed business decisions. After entering a product's price and the cost of goods, your profit and margin are calculated automatically. Tips: For products with options, the cost of goods is calculated per variant. After setting up the cost of goods, any changes to a product's price, like cost increases or sales, automatically update the profit and margin calculations To calculate cost of goods: Go to Products in your site's dashboard. Create a new product or edit an existing one. In the Pricing section, enter your cost under Cost of goods . (Optional) Manage cost of goods for product variants you created: Click Edit Variants . Scroll right and edit the cost of goods for any of the variants. Click Apply & Continue . Tip: If you don't see the cost of goods fields, you can customize the columns to add them (see the FAQ below). Displaying a price per unit Price per unit is a display of product pricing based on weight or volume, ensuring transparency for customers. After setup, it updates automatically when you change the product price or add a discount. If a product has product options, the price per unit is managed separately for each variant. The price per unit is calculated automatically and appears on your live site under the product price. Tip: Displaying a price per unit is required in some countries. To set up a price per unit display: Go to Products in your site's dashboard. Create a new physical product or edit an existing one. In the Pricing section, click the Show price per unit toggle to enable it. Under Total product quantity in units , select the relevant type of unit (e.g. ounces) from the drop-down. Tip: You can switch between metric and imperial units in your regional settings. Under Base unit , enter the unit you want to measure by (e.g. enter 1 ounce to display a price per ounce). Under Total units in product , enter the total product quantity (e.g. if you are selling a 5-ounce jar, enter "5"). (Optional) Manage price per unit for product variants you created: Click Edit Variants . Scroll right and edit the Base unit or Total units in variant for any of the variants. Click Apply & Continue . Displaying product price as a price range If you created product options with different prices, you can indicate that the price has a range. To display prices as a price range: Go to Store products & inventory settings in your site's dashboard. Scroll down and enable the Show "From" next to the price toggle. FAQs Click a question below to learn more. How can I change my store's currency? To change your store's currency, go to Language & Region in your site's dashboard and select an option from the currency drop-down. How can I switch to metric or imperial units? To switch to metric or imperial units, update your Language & Regional settings . I'm editing product options. Why don't I see some of the settings? There are many available product option settings. Use the Customize column feature to set which ones are visible, and then use the horizontal scrollbar to access them all. You can save your most commonly used selection as your default view along with additional views. To customize the product option columns: Select a product and click Edit Variants . Click the Customize column icon . Select the checkboxes next to the columns you want to display and close the window. Click Apply & Continue . (Optional) Save your selections: Click Manage View . Select an option: Click Save as default view: Your selections are applied to all products. Click Save as new view: Give this view a name and save it to quickly apply the selections in future. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Stores: Setting When Inventory Gets Updated Control whether your inventory quantities update as soon as an order is placed or when you receive payment for that order. Choosing the Best Inventory Update Setting for Your Business When deciding which setting to use, you should consider the following: Which payment provider are you using? Some payment providers take up to 5 days to process payments. In this case, if a customer purchases the last product in stock and your inventory isn't set to update when the order is placed, new customers may successfully purchase out-of-stock products. Tip: We recommend that users with payment providers that do not process payments immediately select the "update when the order is placed" setting. These payment providers include: Boleto, Konbini, and Komoju. Note that payment providers who do usually process payments immediately, such as PayPal, sometimes experience delays. This may occasionally cause out-of-stock items to be purchased, especially if you have a large volume of sales. Are you expecting a spike in traffic? If you have an increase in traffic because of a sale, a holiday season (e.g. Cyber Monday), or as a result of extra exposure, it also increases the likelihood that customers could purchase out-of-stock items if your store is set to the "update only after the order is paid" setting. To prevent this from happening, we recommend temporarily setting inventory to the "update when the order is placed" setting. When traffic reduces to normal levels, you can change the setting back. How likely are you to run out of stock? Take into consideration how much stock you normally have on hand. If you have large quantities of stock that are unlikely to run out - even if you have a spike in sales - you may prefer to use the "update only after the order is paid" setting. On the other hand, if you only keep a small number of each product in stock, and it takes a long time to restock, the "update when the order is placed" setting may be more suitable for your business. What Happens if a Payment is not Completed? If you chose the "update when the order is placed" setting, your inventory reduces as soon as your customer checks out. Then, if you do not receive payment for some reason, the product is re-added to the inventory as soon as Wix Stores receives notification that payment couldn't be completed. Note: If a customer starts to purchase the last item in stock without completing payment, you may see a notification saying that a product is out of stock. However, when trying to locate the relevant order, it won't be found because the customer never completed the sale and the item was re-added to inventory. Learn more about troubleshooting pending and missing orders . Setting When Inventory Quantities Update Go to Store products & inventory settings in your site's dashboard. Select an option under Update store inventory : Only after the order is paid: Inventory is updated as soon as you receive payment. Note: For some payment providers, this can take a few days. When the order is placed: Inventory is updated as soon as the customer checks out. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Adding a Hotel Search Bar to Your Site Important: This article refers to the original Wix Hotels app. If you are using the new Wix Hotels by HotelRunner, read this article . Learn how to check which version of Wix Hotels you are using . The Wix Hotels Search Bar allows potential guests to check what accommodation you have available from any page of your site. It's a great idea to add the Search Bar to your home page so visitors see it as soon as they arrive. To add a search bar: Click the Wix Hotels app in the Editor. Click Settings . Click the Add-Ons tab. Click the Add to Site drop-down next to Search Bar . Select the page you want to place the search bar on. (Optional) Drag the search bar to place it and use the stretch handles to resize it. Click Settings . Click the following tabs to customize the Search Bar to suit your needs: Settings Layout : Select a layout for your search bar. Fields : Select or deselect the Kids checkbox to show or hide this field. Note: This is useful if your hotel or rental property does not allow children. Date format: Click the drop-down and select your preferred date format. Design Titles text: Select the color and font of the title text. Body text: Select the color and font of the body text. Background: Select the background color and drag the slider to change the opacity. Buttons background: Select the background color of the buttons and drag the slider to change the opacity. Buttons text color: Select the button text color and drag the slider to change the opacity. Separators color: Select the separator line color and drag the slider to change the opacity. Fields background: Select the field background color. Fields text color: Select the field text color. Text Title: Edit the title text. Date Labels: Edit the check in and check out text. Guest Labels: Edit the Adult and Kids text. Button label: Edit the search button text. Tip: You can place the Search Bar on multiple pages of your site, and design each one differently. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Building your community Wix Groups: An Overview Wix Groups is a great platform to build a community for your members with shared interests. Get members talking about your brand, and to each other, using your group's discussion board. As a group owner, you can post announcements and promote exclusive events for members to join. Ready to get started? Add Wix Groups to your site and set up your group. Create unique groups for your members Create unique groups for members who share similar interests. Groups make it easy for you to give your members a place to get the conversation going and encourage them to engage with your business / brand. Choose from pre-existing templates or create one from scratch to create your first group. Build relationships with potential group members Create membership questions for people to answer when they request to join your group. This gives you an opportunity to get to know your members before they join. What's next? When new members join, you can post on your Groups Feed to welcome them and introduce them to the other members. Create a community with your Groups Feed Your Groups Feed lets members easily discover new group content in real-time. Members can also interact with each other and join new groups based on their interests. Promote engagement in your group Upload a variety of content to generate buzz around a topic by creating and managing posts . For example, you can post business updates and announcements you want members to know about. Organize posts in your group: Assign feed topics to posts in your group to help your members find what they are looking for. Bring group members together with exclusive events Create exclusive events for your group members to get them excited and bring them together. Showcasing events in your group makes it easy for members to sign up and RSVP. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit