Wix Hotels by HotelRunner: An Overview
Wix Hotels by HotelRunner: An Overview
Wix Hotels by HotelRunner makes it easier for you to run every aspect of your hospitality business. Manage your availability and reservations in one place using calendars. Offer more versatile options to your guests with customized packages. You can also showcase your rooms on all major booking sites.
Important:
This article refers to the latest version of Wix Hotels by HotelRunner.
Wix Hotels by HotelRunner is currently available in English, French, Portuguese, Spanish, Turkish, Italian, Dutch, Japanese, and German.
For information on the previous version of Wix Hotels, click here.
How do I know which version of Wix Hotels I have?
Wix Hotels by Wix is the original version of the app, and appears as "Hotels" in the site dashboard. When you install Wix Hotels, it looks like the examples below:
In the App Market:
In the dashboard:
The new version appears as "Wix Hotels by HotelRunner" in the App Market. The original Hotels tab in the dashboard is replaced by the Property Setup and Property Management tabs. The new version of Wix Hotels by HotelRunner looks like the examples below:
In the App Market:
In the dashboard:
Take bookings from major sales channels
Increase your total number of reservations by connecting your Wix Hotels site to industry-leading travel platforms like Booking.com, Airbnb, Expedia, and more.
Manage all of your hospitality business from one platform
Set rates by season, manage your room availability, and maintain your inventory, all using your site dashboard.
Provide a great customer experience
Offer easy-to-understand room rates and seasonal offers while keeping in touch with your guests at every stage of their stay. You can also create unique offers to encourage guests to stay with you again.
FAQs
We are here to help with all your questions. Click a question below to learn more about Wix Hotels by HotelRunner.
If I used the previous version of Wix Hotels, can I transfer my existing reservations?
The new Wix Hotels by HotelRunner app requires a fresh setup. You need to add existing reservations from your previous Wix Hotels app manually. Learn more about switching to the new Wix Hotels by HotelRunner.
What languages are available in Wix Hotels by HotelRunner?
The Wix Hotels by HotelRunner app is available in English, French, Portuguese, Spanish, Turkish, Italian, Dutch, Japanese, and German.
You can now use Wix Multilingual to reach a broader audience by letting guests view your hotel content in their preferred language.
Can I manage Wix Hotels by HotelRunner from the Wix App?
Currently, it is not possible to manage Wix Hotels by HotelRunner from the Wix App. If you would like to see this feature in the future, you can vote for it here.
How many external channels can I add in the channel manager?
The channel manager comes included when you upgrade your site, but the number of channel connections varies depending on the plan you choose. If you require more connections, you may need to adjust your plan accordingly. No additional fees apply for using the channel manager.
Where do I update my prices and room availability?
The Inventory Calendar tab is where you make changes to the availability and price rates for each of your rooms as required. You can filter the calendar view by room type, rate plan or channel.
For price or availability updates to multiple rooms at once, use the Bulk Updates tab. Here you can update your rooms, rate plans, and prices in bulk. Filter the view by rate plan, channel, or both.
Choose what you want to update from the following options:
Base Price: Update base price rates for a given period of time. Choose between a fixed monetary adjustment or a percentage adjustment.
Availability: Update how many rooms of a certain type you have available. Make sure this new number is accurate to avoid over-bookings.
Minimum stay: Encourage longer stays by setting a minimum stay restriction. This is useful during high season.
Stop Sell: Block the sale of certain rates for a period of time. This is useful during low seasons.
Closed to arrival: Restrict guests from arriving on specific dates. This is useful during holidays to better manage your staff’s workload.
Closed to departure: Restrict guests from departing on specific dates. This is useful to better manage your staff’s workload.
Then select the relevant start and end dates, and specific days of the week you want to update.
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