Wix Studio: Managing Your Wix Marketplace Projects
Receive new project requests from potential clients and get notified in your Wix Studio workspace and via email. View each request from your Wix Marketplace Projects tab.
You can access details, respond, update project statuses, or decline projects if they're not a good fit for your business. Filter your projects by their status or use the search field to find specific clients.
Setting your availability to receive project requests
As a Partner in the Wix Marketplace, it's essential to set your availability to prevent receiving project requests or leads when you're unavailable. Failure to respond to requests within 4 days can impact your ranking.
Before taking a break or going on vacation, make sure to update your availability accordingly.
To set your availability:
Go to Marketplace Overview in your Wix Studio workspace.
Enable or disable the Availability for getting leads toggle:
Enabled: Clients can find you in the Wix Marketplace to send you project requests, and Wix can send you leads.
Disabled: Your agency is hidden from the Wix Marketplace, and you cannot receive project requests from clients or leads from Wix.
Responding to project requests
Reply to new project requests from potential clients in the Projects tab of your Wix Studio workspace. You can send saved replies, proposals, invoices and more. After receiving a request, you can view the potential client's email and phone number (if they provided one) and contact them directly.
Make sure to update the status of the project so it does not accidentally expire. Requests expire after 4 days, so make sure to respond to all requests to avoid missing out on potential projects. You can also create an automation to automatically respond to new leads.
To respond to project requests:
Go to Marketplace Overview in your Wix Studio workspace.
Click the Projects tab.
Click the relevant project from the list.
Click Send Email to reply to the client.
Enter the subject and type your message in the relevant fields.
(Optional) Click the relevant icon to add Saved replies
, Pay links
, Emojis
, or Files
. Learn more about replying to messages in Wix Inbox.
Click the Send icon
to send the message.
Tip:
Update the statuses of your projects and keep track of your progress. If you've contacted a client directly and not from your Wix Studio workspace, make sure to update the project status to Contacted.
Submitting completed projects
Once you've completed a project for a client, submit it to the Wix Marketplace. The more projects you submit, the more Wix Marketplace requests you'll get. You can also add the project to your agency profile.
Note:
You can only submit a URL/site once as a project in the Wix Marketplace. In order to submit a project, the site must be in your Wix Studio workspace with an owner or collaborator role.
To submit a completed project:
Go to Marketplace Overview in your Wix Studio workspace.
Click the Projects tab.
Click the relevant project.
Click Mark as Completed at the top right.
Answer the following questions about the project:
What's the website URL? Enter the URL of the live website.
How much did you charge? Enter the total cost you charged your client.
What was the project type? Click the drop-down and select the type of project completed.
What type of service did you provide? Click the drop-down and select the type of service you provided.
Click Submit.
What's next?
When you submit a project, your client gets an email asking them to review your work. If you've submitted a project but your client hasn't submitted a review, you can send them a link to fill out the review.
Canceling projects you've already responded to
You may need to cancel a project after contacting the client for various reasons. You can cancel a project as long as you haven't completed it yet, and let us know the reason why. When you cancel a project, your reply is hidden from clients and does not affect how many leads you receive.
To cancel a project:
Go to Marketplace Overview in your Wix Studio workspace.
Click the Projects tab.
Click the relevant project.
Click the More Actions icon
at the top and select Cancel Project.
Choose a reason for canceling the project from the drop-down menu:
Doesn't match my skills
Client not responding
Budget is too low
Duplicate Request
Report as spam
Other
Click Yes.
FAQs
Click a question below to learn more about managing your Wix Marketplace projects in Wix Studio.
What happens if I don't respond to projects requests?
If you don't respond to project requests within 4 days, they will expire. Letting three requests expire in a row temporarily makes your profile unavailable. If another three requests expire consecutively, you may be removed from the Wix Marketplace. Responding promptly to all requests is crucial to avoid missing out on potential projects. The Status column in your Projects tab shows the remaining time before a request expires.
Can I update the project status if I contact the client outside the Wix Studio workspace?
Yes, if you have contacted a client directly instead of using the Wix Studio workspace, make sure to update the project status to "Contacted" to keep track of your progress.
Can I edit the details of a project once it is submitted?
No, it is not possible to edit the details of a submitted project in the Wix Marketplace. Therefore, it is crucial to enter the details correctly when submitting a project. Make sure the site is associated with your Wix Studio workspace and has an owner or collaborator role.
What should I do if my client has not submitted a review?
If your client has not yet submitted a review for the project you submitted, you can send them a link to fill out the review. This can prompt them to provide their feedback on your work.
Can I reopen a project after canceling it?
Once you cancel a project, you won't be able to reopen it later. If you wish to work with a client that you've canceled the project for, they'll need to submit a new request.
How can I work successfully with clients in the Wix Marketplace?
If you accept a project, make sure to discuss the costs, payment, and deadlines with the client. Wix does not get involved in disputes between clients and Wix Partners. Review the Wix Marketplace Terms of Use and Rules and Guidelines for Partners to learn how to work successfully with clients in the Wix Marketplace.