Wix Studio: Getting Client Feedback
Enhance collaboration with clients by sharing the latest version of their site and getting direct feedback. They can add comments to specific areas, so you know exactly what each comment is about. Review their feedback, respond, and resolve comments while working on their site.
Sharing a site for client feedback
Share the latest version of sites with clients for their direct review and feedback. Each site has a unique link you can share with clients so they can view their site and add comments wherever relevant.
To get client feedback:
Go to Client Feedback in your Wix Studio workspace.
Click + Get Feedback at the top right.
Choose the relevant site and click Continue.
Click Copy Link and send it to your client.
Tips:
The shareable link URL is valid for 2 weeks.
You can also grab the link from the Sites page: Click the Site Actions icon next to a site and select Get Client Feedback.
Adding comments as a client
When clients are invited to provide feedback, they see the last saved version of their site without logging in. They can add comments directly to specific areas they're referring to, so you know exactly what each comment is about. Comments can also be added on specified breakpoints, so that edits can show on desktop or mobile views, as desired.
Share the instructions below with your client to help them access the site and leave feedback.
To add comments (for clients):
Paste the link you received into your browser.
Enter your name.
(Optional) Enter your email address.
Click Continue.
Choose a mode at the top left:
Comments mode: This lets you click anywhere on the site to add a comment. Enter your comment in the field that appears and click Save.
Navigate: This lets you browse the site without adding comments.
Reviewing client feedback
Efficiently handle all feedback received from your clients. Receive notifications when clients leave comments via email and your Wix Studio workspace so you can address it quickly. Both of these notifications lead directly to the comment so you can review, reply and resolve it once you're done.
To review client feedback:
Go to your client's feedback:
From the notification email: Click View Feedback in the email titled "You got feedback on the [site name] website".
From your Wix Studio workspace: Go to Client Feedback, then click View Feedback next to the relevant site.
Review your client's comments in the panel on the right. Filter by All, Desktop, or Mobile.
Click a comment to open it on the page. Then, do one of the following:
Enter a reply and send it to respond to the comment.
Click the checkmark icon in the comment's header to mark it as resolved.
Tip:
Use the All / Desktop / Mobile tabs in the Comments panel to filter feedback by device.
Managing client feedback
Access all client feedback in the Client Feedback tab, where you can view open threads per site, explore client comments, and send additional feedback requests. Gain an overview of sites with open threads, latest feedback received, and resolved feedback. Use the filter to track and manage your client feedback efficiently with actionable insights.
