Google Search Console: 5xx Error
The error code 5xx is a general response from the server that something has gone wrong. The problem could have happened when the server requested resources, or it could be an issue with outdated or corrupted cache and cookies.
If you see this error, you can test the relevant page's URL in Google's URL Inspection Tool.
Note:
Server errors that occur during AI crawl windows can silently drop affected pages from AI-generated answers. If you notice pages missing from AI results, check your log reports for failed fetches. Learn more about checking your site's AI traffic in your AI Visibility Overview.
There are no errors after checking the URL
If there are no errors, go back to Google Search Console and click Validate Fix next to the error.
There is a 5xx error after checking the URL
If you see a 5xx error after checking the affected URL:
Reload the page using one of the following methods:
Press F5 on your keyboard (Cmd + R on a Mac).
Click the Reload icon
at the top of your browser.
Re-enter the URL into your address bar and press Enter.
Go back to Google Search Console and click Validate Fix next to the error.
If the error continues to be displayed in Google Search Console, it is possible that there is an ongoing issue on Wix's end. Contact Wix Customer Care to let us know and we will get back to you as soon as possible.
