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Solving performance and technical issues

Unable to Click Element on Live Site


If you're unable to click on an element that should be clickable in your live site (e.g., a link, a button, an interactive element), it's most likely covered by another element or page section.


When the overlapping elements are opaque it's easier to identify the issue; In some cases, it could be a transparent part of another element that's covering your element.


To resolve this issue:


Step 1 | Search for Overlapping Elements


  1. Go to the relevant page in your Editor.

  2. Right-click an element to see if there is any overlap:

    Unable to Click Element on Live Site
  3. Click on Arrange and Bring to Front.



Step 2 | Check the Footer


If you didn't find an overlapping elements in step 1, it might be a frozen footer that's covering your element. Freezing a footer means that it's always visible as visitors scroll up and down the page.


  1. Click the footer in your Editor.

  2. Click the Settings icon

    Unable to Click Element on Live Site

    .

  3. Check the Freeze Footer toggle:

    • Enabled: You can either disable this option or resize the footer so that it doesn't overlap with your element.

    • Disabled: Try resizing the footer so that it doesn't overlap with your element.


Unable to Click Element on Live Site

This article is credited to the Wix team - https://support.wix.com/ and we thank them for that!

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