Troubleshooting iPad and Tablet Live Site Issues
Wix sites are compatible for viewing on iPads and tablets. All tablet devices, regardless of operating system, display the desktop version of your site.
Keep in mind that iPads and tablets do not have the same capabilities as desktop computers, and larger sites may take longer to load. Additionally, some features may not function the same on iPads and tablets (e.g. visitors can tap their screens but cannot hover over elements on your site).
Note:
Wix supports viewing live sites from iPads and tablets. However, the Wix Editor is not supported on iPads or tablets.
Resolving general issues
Make sure you are using the most recent version of Chrome or Safari on a supported operating system.
Clear your browser's cache and cookies:
Resolving specific issues
Click below to learn how to resolve specific iPad or tablet live site issues:
Content is cut off on the sides of your screen
On iPads and tablets Wix sites are cropped within the vertical gridlines of the editor.
To resolve this issue:
Make sure to place your content within the vertical gridlines in your editor. You can also use columns which are responsive to your screen's width to fit your content within most screens.
Text appears as 2 lines
Fonts render differently on different devices and browsers. This can cause a single line of text to expand and appear over 2 lines on the live site.
To resolve this issue:
Remove formatting from the text:
Copy and paste the text into Notepad (TextEdit on Mac).
Paste the text into a new text box by pressing Ctrl + Shift + V (or Cmd + Shift + V on Mac) on your keyboard.
(If necessary) Format your text using the options in the Text Settings panel.
In your editor, expand the width of your text box slightly so that there is room for your text to widen without it appearing on the next line.
View your live site to make sure the text appears correctly.
Text and images are misaligned
Wix doesn’t support text wrapping. If you've placed an image on top of an empty area in a text box, they will not align the same across all browsers and devices which use different rendering engines.
To resolve this issue:
Split up your text into multiple text boxes and make sure images are not placed on top.
Other alignment issues
If text is misaligned with other elements on your live site it may be related to fonts rendering differently on different browsers and devices.
To resolve this issue:
Use columns
Use the repeater element
Use container boxes
Learn more about aligning your site to display correctly on different browsers.
FAQs
Click a question below to learn more.
Do Android tablets and iPads support video backgrounds or parallax scroll on Wix sites?
No, Android tablets and iPads do not support video backgrounds or parallax scrolling. As a result, these features may not function correctly on these devices.
How can I make more detailed customizations for my site when it is displayed on tablets?
With Wix Studio, you can achieve detailed customizations for your site across various breakpoints, including tablets. Wix Studio is designed specifically for freelancers and agencies, offering a powerful, flexible platform that combines smart design capabilities with robust development tools. This allows you to tailor every aspect of your site's appearance and functionality for tablet users, ensuring an optimal viewing experience.