Taking a Screencast on a Mobile Device
Record a screencast video on your mobile phone to illustrate an issue that's happening on your mobile device. Then add your screencast when you contact us so Wix Customer Care can see the issue.
Recording your screen on an iOS (Apple) device
Apple released the ability to record your screen with iOS 11. To learn how to take a recording on your Apple device, please see Apple’s support page: How to record the screen on your iPhone, iPad, or iPod touch.
Recording your screen on an Android device
Most mobile devices that operate on Android OS Version 10 and up have a built-in screen recording feature. Review your device's documentation for help with creating a screen recording.
Tip:
View Samsung's instructions for using the screen recorder on a Samsung device.
If your Android phone does not have screen recording capabilities, you can use the AZ Screen Recorder app.
Show me how to record with the AZ Screen Recorder
Open the app on your phone.
Click the Record icon.
Click Start Now.
Upload your video to a hosting site such as YouTube, Dropbox, or Google Drive.
Make sure to set the video viewing permissions to 'public'.
Send us the URL to your recording.