Wix Legends: Choosing a Plan
Upgrade your plan to get more out of Wix Legends. Paid plans give you more monthly credits, unlimited chat, and the option to create a custom avatar and custom voice.
Comparing Wix Legends plans
Every plan gives you monthly credits that cover video and voice calls with your Legend, plus access to stock avatars and stock voices. Paid plans add unlimited chat, a custom avatar and custom voice.
Choose a shorter subscription with a monthly plan, or save money with a yearly plan. Click a plan below to see what it includes.
Free
Meet your Legend and start the conversation.
300 monthly credits
Up to 15 video minutes
Up to 30 voice minutes
300 chat messages per month
Stock avatars and stock voices
Creator
Create a custom Legend that matches your brand.
1,200 monthly credits
Up to 60 video minutes
Up to 120 voice minutes
Unlimited chat
Stock avatars and stock voices
Custom avatar and custom voice
Pro
Give your Legend more time with your audience.
3,000 monthly credits
Up to 150 video minutes
Up to 300 voice minutes
Unlimited chat
Stock avatars and stock voices
Custom avatar and custom voice
Studio
Scale your Legend for high-volume engagement.
5,000 monthly credits
Up to 250 video minutes
Up to 500 voice minutes
Unlimited chat
Stock avatars and stock voices
Custom avatar and custom voice
Note:
The call minutes shown for each plan are estimates. They assume you spend all your monthly credits on one call type, so your actual call time depends on how you split credits between video and voice calls.
Upgrading your plan
You can move to a higher plan at any time. Your leftover monthly credits carry over, and the full credit allowance from your new plan is added on top.
Upgrading starts a new billing cycle, so the day you upgrade becomes your new renewal date.
To upgrade your plan:
Desktop browser
Click Settings on the left.
Click Plan & billing.
Click Upgrade.
Select how you want to be billed:
Yearly: You're charged once a year, at a discounted price.
Monthly: You're charged each month.
Select the relevant plan.
Review the amount due and your payment method.
Confirm your payment.
Mobile browser
Swipe left on the menu at the top and tap Settings.
Tap Plan & billing.
Tap Upgrade.
Select how you want to be billed:
Yearly: You're charged once a year, at a discounted price.
Monthly: You're charged each month.
Select the relevant plan.
Review the amount due and your payment method.
Confirm your payment.
Adding top-up credits
Top-up credits, available for purchase on paid plans only, let you add credits without changing your subscription. Add them when your monthly credits run out, or before a period when you expect more calls than usual.
Top-up credits are available for 24 months, and remain in your account if you change plans. Your monthly credits are always used first, following by your top-up credits.
To add top-up credits:
Desktop browser
Click Settings on the left.
Click Plan & billing.
Click Add Credits.
Select the credit amount you want to add.
Click Continue.
Review the amount due and your payment method.
Click Pay.
Mobile browser
Swipe left on the menu at the top and tap Settings.
Tap Plan & billing.
Tap Add Credits.
Select the credit amount you want to add.
Tap Continue.
Review the amount due and your payment method.
Tap Pay.
FAQs
Click a question below to learn more about Wix Legends plans.
Can I use Wix Legends for free?
Yes. The Free plan includes monthly credits, a monthly chat allowance, and access to stock avatars and stock voices. Upgrade your plan for more monthly credits, unlimited chat, and custom avatar and voice options.
How should I choose the right plan?
Think about how often you want to connect with your visitors, how many minutes you’ll use for calls or videos, and whether you need a custom avatar. Each plan is designed for a different level of engagement.
What are credits and what are they used for?
Every Wix Legends plan comes with a set amount of monthly credits. Credits cover the video and voice calls visitors have with your Legend, and you can also use them to create extra custom avatars. Learn more about Wix Legends credits.
Should I add credits or change to another plan?
Add credits when you occasionally need more. Change to a plan with more monthly credits when you regularly need more call time, or when you want the additional premium features that come with paid plans.
I've already upgraded my Wix site. Do I need to purchase a Wix Legends plan?
Yes, Wix Legends plans are separate from Wix plans.
Can I add my Legend to my site?
Yes. You can embed your Legend on your site so visitors can talk to it without leaving your pages.
How am I billed for my plan?
You can pay for a paid plan monthly or yearly. Monthly subscriptions are charged each month, and yearly subscriptions are charged once a year.
Your subscription, renewal date, and billing history are all on the Plan & billing page in the Wix Legends workspace.
Can I cancel my plan?
Yes. If you cancel within 14 days of your initial purchase, you’ll receive a refund for the remainder of your unused plan. You’re charged for the credits you used, priced at the monthly plan rate, and you’re refunded for the rest of what you paid.
If you haven’t used any credits, you’ll get the full amount back. To request a refund, contact us.
After 14 days you can turn off auto-renewal and your plan will stay active until the end of your billing period. You can change your mind any time before then by turning auto-renewal back on.
After you cancel, you will no longer be able to use the credits that you had available under the paid plan. Your Wix Legends plan reverts to the free plan offering, including the credit allowance that's offered under the free plan. Your top-up credits remain available until their expiry date.