Wix Messaging: Upgrading Wix Messaging
Your upgraded site plan includes a certain number of messages per month. To send more messages, purchase a Wix Messaging plan. This is a standalone plan that works by "boosting" the number of messages in your plan.
Before you begin:
You need to upgrade your site to start using Wix Messaging.
Currently, Wix Messaging allows you to send pre-installed texts for Wix Bookings, Wix Table Reservations, and Wix Restaurants Orders (New). You can't create your own automations or compose your own messages.
Purchasing a Wix Messaging plan
You can purchase or upgrade an existing Wix Messaging plan from your site's dashboard.
To purchase a Wix Messaging plan:
Go to Messaging Settings in your site's dashboard.
Click Get More Texts.
Click Select under the plan you would like to purchase:
Lite: 100 monthly texts
Starter: 500 monthly texts
Essentials: 1,000 monthly texts
Professional: 2,500 monthly texts
Advanced: 7,500 monthly texts Note: At this time, the Advanced plan is the largest plan we offer, but if your business requires more texts, you can request it.
Enter your payment details and click Submit Purchase.
Important:
After submitting your purchase, your bank may require you to verify your identity. If you're experiencing any issues with the authentication process, contact your bank directly.
Upgrading your site
Each of our plans includes a certain number of messages per month. See below how many monthly messages you'll receive if you choose to upgrade your site.
Note:
If you need additional messages but don't want to change your site's plan, you can purchase a Wix Messaging plan.
Business Premium plans
Business Basic: 50 monthly messages
Business Unlimited: 100 monthly messages
Business VIP: 250 monthly messages
Note: If you are a new user, you cannot upgrade to any of these plans.
Wix Premium plans
Light: Doesn't include messages
Core: 50 monthly messages
Business: 100 monthly messages
Business Elite: 250 monthly messages
Enterprise: 5,000 monthly messages
Wix Studio plans
Basic: Doesn't include messages
Standard: 50 monthly messages
Plus: 100 monthly messages
Elite: 250 monthly messages
Enterprise: 5,000 monthly messages
FAQs
Click a question below to learn more about upgrading or purchasing a Messaging plan.
Which Wix apps are Messaging pre-installed automations available for?
Currently, pre-installed Messaging automations are available for Wix Bookings, Wix Table Reservations, and Wix Restaurants Orders (New). All notifications can be managed from the Outgoing Notifications page in your site's dashboard.
Here are the notifications you can activate for Wix Bookings:
Confirm a client's booking.
Notify clients when their booking is canceled.
Notify clients of changes to their booked appointment or class.
Notify clients when there's a change to their course.
Let clients know that their appointment is pending confirmation.
Let clients know that their appointment request has been approved.
Let clients know that their appointment request has been declined.
Remind clients about upcoming sessions.
Here are the notifications you can activate for Wix Table Reservations:
Confirm a customer's reservation (whether booked online or manually).
Notify when a table reservation is updated.
Notify when a table reservation is cancelled.
Remind customers of an upcoming reservation.
Notify customers when a reservation is declined, approved, or being reviewed (manual approval).
Here are the notifications you can activate for Wix Restaurants Orders (New):
Notify when an order is received.
Notify when an order is out for delivery.
Notify when a pickup order is ready.
When does my Messaging quota renew?
Your Messaging quota renews on the 1st of each month, regardless of when you purchased a site upgrade or an SMS plan.
When your quota is renewed, or "topped up", it will never exceed the total of the quotas in both plans.
For example, Frank purchased a site upgrade that includes 50 texts on February 10th. He then purchased an SMS Starter plan on February 20th, adding 500 texts to his quota (550 in total). On March 1st, his quota will be "topped up" to a maximum of 550 SMS messages.