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Wix Forms: Adding and Setting Up a Form on Your Site


Wix Forms is a fully customizable form which gives you the power to collect information from your site visitors with ease and style. Choose from an array of templates, each waiting to be transformed to perfectly match your unique needs and preferences.


Note:


This article will walk you through the process of adding and setting up a basic site form. We have more specific articles on the following:




Step 1 | Add a form to your site


Before you can begin using Wix Forms on your site, you'll need to add it in your editor. You can choose from different templates, each made to show off your form and collect your user data in the best way possible.


How do I know if I'm using old Wix Forms or new Wix Forms?


This article will help you understand the differences between old and new Wix Forms.


New Forms


  1. Go to your editor.

  2. Click Add Elements

    Wix Forms: Adding and Setting Up a Form on Your Site

    .

  3. Click Contact & Forms.

  4. Click Create New Form and drag the form element onto the page.

    Tip: You can also select a form from the Premade Forms section.


A screenshot showing how to add new Wix Forms in the Wix Editor.

Tip:


You can display your form on every page of your site with a single click. To set your form to appear on all pages, right-click the relevant form and select Show on All Pages. You can disable this option at any time, which will remove the form from other pages.


Old Forms


  1. Go to your editor.

  2. Click Add Elements

    Wix Forms: Adding and Setting Up a Form on Your Site

    .

  3. Click Contact & Forms.

  4. Scroll through the available form templates under Old Forms and drag the one you want onto your site.


A screenshot showing how to add old Wix Forms in the Wix Editor.


Step 2 | Add your form fields


Once you have added the form to your site, you can use form fields to gather targeted data, tailored to your needs. You can add or remove fields at any time, customizing your form to meet ever changing needs.


New Forms


  1. Click the form in the editor.

  2. Click Edit Form to open the form builder.

  3. Manage your form fields using the available options


  1. Click the field inside the form.

  2. Click Field Settings.

  3. Edit the settings of the field. Depending on the field you've selected you will see different options.

    form field settings highlighted in form builder.

  1. Click the Add icon

    Wix Forms: Adding and Setting Up a Form on Your Site

    on the left.

  2. Click the type of field you want to add.


  1. Click the field you want to delete.

  2. Click the Delete icon

    Wix Forms: Adding and Setting Up a Form on Your Site

    .

    Wix Forms: Adding and Setting Up a Form on Your Site

  1. Click the field you want to duplicate.

  2. Click the Duplicate

    Wix Forms: Adding and Setting Up a Form on Your Site

    icon.

form field settings with duplicate icon highlighted

Note:


The new Wix Forms no longer include an addable reCAPTCHA field, as they already have built-in spam filters, including reCAPTCHA. Learn more about adjusting your spam filter settings in Step 3.


Old Forms


  1. Click on the form in your editor.

  2. Manage your form fields using the available options:


  1. Click the relevant field in your form.

  2. Click Edit Field.

  3. Edit the field using the available options:

    • Click the Field title text box to add a title for the field name.

      Tip: Learn more about adding field titles to your form.

    • Select the relevant option under Show initial text:

      None: No text appears in the field.

      Placeholder text: Add text to the field to help visitors understand what data they should enter (e.g. "Add it here").


  1. Click the form.

  2. Click Add New Field or click the Plus icon

    Wix Forms: Adding and Setting Up a Form on Your Site

    .

  3. Click the Add icon

    Wix Forms: Adding and Setting Up a Form on Your Site

    next to the field you want to add.


  1. Click the relevant field in your form.

  2. Press Delete on your keyboard.



Step 3 | Edit your form's settings and save


Adjust your form's settings so it appears and behaves how you need it to.


New Forms


  1. Click the form in the editor.

  2. Choose what to do next:


  1. Click Settings.

  2. Click any of the tabs to customize the form:

    • Forms: Select an existing form to edit or craft a new one.

    • Layout: Adjust the form's padding and spacing.

    • Design: Customize the form's background, fields, header, paragraphs and buttons.

    • Manage: View and manage all your forms in one place.


  1. Click Edit Form to open the form builder.

  2. Click Settings.

  3. Enter a name in the Form Name field.

Wix Forms: Adding and Setting Up a Form on Your Site

  1. Click Edit Form to open the form builder.

  2. Click Settings.

  3. Choose from the following required field style options:

    • Asterisk: Display an asterisk so your visitors know the field is required.

    • Label: Display a label that says "Required".

    • None: Do not display anything letting your users know this field is required.

  4. (Optional) Choose whether to display your asterisk before or after the field title.

    screenshot of required field style settings, with asterisk higlighted.

  1. Click Edit Form to open the form builder.

  2. Click the Submit button.

  3. Click Field Settings.

  4. Click any of the tabs to customize the submit button and message:

    • Submit button text: Input what you want your button to say.

    • When a visitor submits a form: Choose to show a submission message or redirect to an external URL.

    • Submission message: Share what message you would like your visitors to see after they complete a form submission.

    • Message display time: Choose from always display or a custom display time options.


  1. Click Edit Form to open the form builder.

  2. Click Settings.

  3. Scroll down and click the Spam filter settings drop-down in the Spam filter section.

  4. Choose from the following options:

    • Only reCAPTCHA: Uses invisible reCAPTCHA to analyze site visitor behavior and determine if they are human or a bot. If suspected to be a bot, a challenge is shown. This is the lowest level of spam protection.

    • Basic and reCAPTCHA: After passing invisible reCAPTCHA, submissions go through a basic spam filter that labels spam based on criteria like network identifiers and contact information. This is the mid-level spam protection.

    • Advanced and reCAPTCHA: Includes reCAPTCHA and the basic filter, plus an advanced filter using additional technologies to mark spam. This highest level of spam protection is only applied if the other two filters do not mark the submission as spam.

screenshot of spam filter settings dropdown displaying 3 filter options.

  1. Click Edit Form to open the form builder.

  2. Click Settings.

  3. Scroll down to the Site member details section.

  4. Click the Autofill contact info toggle:

    • Enabled: Signed-in site members' contact details appear automatically in the form.

    • Disabled: Signed-in site members must enter their contact details manually.

Note: Contact details are only filled in for signed-in site members. If a visitor is not signed in, their contact details are not filled in automatically.


  1. Click Edit Form to open the form builder.

  2. Click Rules or Pages on the left to add conditional rules or multiple pages to the form:

    • Rules: Add a conditional rule to the form. Rules improve the way you collect information based on responses. A visitor's response to one field can determine if another field is shown, hidden, required, or optional. For example, add a rule such as, 'If a visitor chooses Option A in Question 1, then Question 2 is hidden. But if they choose Option B, Question 2 is visible.'

    • Pages: Create multiple pages for the form. This keeps questions and information organized.

      Tip: If you have multiple pages, make sure you add a Submit field to each page so visitors can navigate through the pages by clicking 'Next.'

  3. Click Save at the top right.


  1. Click Edit Form to open the form builder.

  2. Click the Layout drop-down and select Mobile.

  3. Click and drag the edges of any of the form fields to resize them.

  4. Click Save.

Wix Forms: Adding and Setting Up a Form on Your Site

Tip:

Click the Layout drop-down and select Reset mobile layout to match the mobile form layout to the desktop layout.


Note: This option is available using the Wix Editor only.

  1. Click the Switch to mobile icon

    Wix Forms: Adding and Setting Up a Form on Your Site

    at the top of the editor.

  2. Click the form in the editor.

  3. Click Settings.

  4. Click any of the tabs to customize the form:

    • Layout: Adjust the form's padding and spacing.

    • Design: Customize the form's background, fields, header, paragraphs and buttons.


Old Forms


  1. Select the form in your editor.

  2. Click Form Settings.

  3. Choose what you want to customize:


  1. Click Settings

  2. Set up your forms using the options:

    • What is the name of this form?: Enter or edit the name of the form.

      Note: This name is not displayed on your site, it is for your information only. You can see it in notification emails and inbox messages. A label with the form's name is also added in to the contact's info in your Contact List.

    • Email Notifications: Choose which email addresses should be notified for new form submissions.

    • Submissions Table: View and manage all your form submissions in a table in your site's dashboard.

    • Form Submission Limit: Limit form submissions by number or time and date.

    • Autofill Form Info: Enable email autofill to allow your site members to fill their details quicker.

      Note: You must have a members area to enable email autofill.


  1. Click Submit Message.

  2. Choose what happens When visitors submit a form:

    • Show success message: Display a success message.

  3. Enter the message you want to show.

  4. Set how long the message should show for.

    • Go to site page or lightbox: Direct visitors to another page on your site or a lightbox (popup).

      1. Click the Link icon

        Wix Forms: Adding and Setting Up a Form on Your Site

        .

      2. Select the link destination on the left and enter the link details on the right.

      3. Click Done.

    • Link to external URL: Direct visitors to an external web address.

      1. Click the Link icon

        Wix Forms: Adding and Setting Up a Form on Your Site

        .

      2. Enter the URL on the right.

      3. Click Done.

    • Show link to file download: Allow visitors to download a file after submitting the form. Note: This option requires upgrading your site. You can add doc & .docx, .xls & .xlsx, .ppt & .pptx, .odt, .odp and .pdf. You cannot upload password protected documents.

      A screenshot of the old Wix Forms settings panel, with the submit message tab selected.

Want to take the next step?


Click the Payment tab if you want to accept payments, or the Automations tab to create automatic responses for form submissions.


screenshot of form selected in wix editor, the settings  button has been clicked and the form settings display panel is shown


FAQs


Click a question below to learn more.


To test a form built with old Wix Forms, follow the steps below:

  1. Go to your Forms dashboard.

  2. Click Open Form next to the relevant form.

    Note: If you do not see this option it means the form is unpublished. To publish the form, you need to first publish your site.

  3. Test the form by selecting different options and inputting information in text boxes.

To test a form built with new Wix Forms, follow the steps below:

  1. Select the form in your editor.

  2. Click Edit Form.

  3. Click the Preview tab at the top of the form builder.

  4. Test the form by selecting different options, inputting information in text boxes, and clicking 'Next' to navigate between form pages.

Tip: This article will help you understand the differences between old and new Wix Forms.


You can create 4 forms for free. If you upgrade your site, you can create as many forms as you need.


To view the time zone of your form:

  1. Click the form in your editor

  2. Click Edit Form to open the form builder.

  3. Click Settings.

  4. Scroll to Language & regional format.


Currently, it is not possible to add columns to forms built using old Wix Forms.

To add columns to forms built with new Wix Forms, follow the steps below:

  1. Click the relevant form.

  2. Click Edit form.

  3. Click the right edge of a field and drag to resize it.

  4. Once the field is the right size, drag another field next to it to make a second column.

A .GIF of resizing two form fields and then dragging the bottom field to the top to make another form column.

Tip: This article will help you understand the differences between old and new Wix Forms.


When someone submits a form, an email automatically gets sent to the site owner notifying them about the submission. This email notification is built using Wix Automations. Once you have set up an automation trigger, you can update the automation as well as change who receives emails from Forms & Submissions in the site's dashboard.

Using old Wix Forms: set up notifications and choose who gets notified.

Using new Wix Forms, follow the steps below:

  1. Go to Forms & Submissions in the site's dashboard.

  2. Click the More Actions icon

    Wix Forms: Adding and Setting Up a Form on Your Site

    next to a form.

  3. Click Form notifications.

    Tip: This opens the Settings tab where you can see your active automations.

  4. Click the Edit next to the relevant automation.

  5. Click the Action.

    Wix Forms: Adding and Setting Up a Form on Your Site
  6. Scroll to the Set Recipients section on the left panel.

  7. Click + Add Recipients.

  8. Click Collaborator Roles.

  9. Select the Collaborator roles you want to receive the form submission notifications.

  10. Click Apply.

Tip: This article will help you understand the differences between old and new Wix Forms.


Yes. Hold Shift and click to select multiple fields, then apply your changes to all selected fields at once.


Yes, you can translate your form. For new Wix Forms, use the Translation Manager in your site's dashboard. If you're working with an old Wix Form, you can translate it directly in the editor.

Tip: This article will help you understand the differences between old and new Wix Forms.


Some parts of Wix forms, such as the months in the date field or the error messages, can’t be manually edited. These elements automatically follow your site’s language settings. To update them, change your site’s default language in the Multilingual settings or General Info.


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