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Managing your business

Managing your customers

Wix Contacts: Using Pinned Actions in Your Contact Panel


Pinned actions in your contact panel allow you to quickly access frequently-used actions for your contacts. This functionality saves time by letting you perform tasks like sending invoices, managing workflows, or setting up appointments with just a few clicks.


A screenshot of the contact panel showing actions pinned to the top.


Setting pinned actions


Easily access your most-used actions by pinning them to the top of your contact panel.


To set pinned actions:


  1. Go to Contacts in your site's dashboard.

  2. Click on the contact you want to manage to open the contact panel.

  3. Click the More Actions icon

    Wix Contacts: Using Pinned Actions in Your Contact Panel

    .

  4. Click Set pinned actions.

    A screenshot of the contact panel with the More Actions menu open, with the Set pinned actions option highlighted.
  5. Click the checkboxes to select the actions you want to pin from the available options.

    Note: You can pin a maximum of 3 actions at once.

  6. Click Save.


A screenshot of the pinned actions menu showing the different options available to pin.


FAQs


Click a question below to learn more about pinned actions.


To unpin an action, open the Set pinned actions menu and uncheck the boxes next to the actions you want to remove from the contact panel, and click Save.


No, pinned actions are set individually for each contact. This allows you to customize actions based on the specific needs of each customer.


You can pin a maximum of 3 actions per contact.


Currently, you can pin the predefined actions available in the Set pinned actions menu.


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