Managing your business

Managing your customers

Wix Contacts: Manually Adding a Contact

Manually add someone to your contact list. Contacts can be anyone related to your business, including leads, subscribers to your email campaigns, or customers. If someone takes an action on your site such as filling out a 'Contact' form, they are automatically added to your contact list.

Want to import a list of contacts?

You can import a contact list directly from a CSV file or from a Gmail account.

To manually add a contact:

Dashboard

Go to Contacts in your site's dashboard.
Click the Create New drop-down at the top right and choose how you want to create your contact:

Manually

Enter the contact's information including first and last name, primary email address, primary phone number, and physical address.
Note: When a contact has more than one email address or phone number, their Primary email or Primary phone will receive all communications. Any additional email addresses or phone numbers are stored for your reference.
(Optional) Click the Never subscribed drop-down next to the Primary email and/or Primary phone field to select a subscription status:
(Optional) Click the Add New Field drop-down at the bottom left to add more fields. You can choose from an additional field or create a custom field:
- Additional field: Select a field to add it to your contact.
- Custom fields:
  1. Click Custom Field.
  2. Click the Field Type drop-down and select the relevant field type: Text, Number, Date, or URL.
  3. Enter the new field name.
  4. Click Add.
Click Save to save your new contact.

Create with AI

Enter the name, email address and phone number of the contact you want to create into the text field.
(Optional) Follow the AI Assistant's recommendations to add any additional information such as birthdate, locale or address, and enter the details into the text field.
Tell the AI Assistant to proceed with creating the contact once you are happy with the details provided, and the contact will be added to your contact list for you.

A screenshot of the Wix Contacts tab in a site dashboard

Wix app

Go to your site in the Wix app.
Tap Manage
at the bottom.
Tap Customers & Leads and select Contacts.
Tap + Add New Contact.

Enter the contact's information including first and last name, primary email address, primary phone number, and physical address.
Note: When a contact has more than one email address or phone number, their Primary email or Primary phone will receive all communications. Any additional email addresses or phone numbers are stored for your reference.
(Optional) Tap + Add More Fields under Additional info to add more information.
(Optional) Select the Send this contact an email invitation to join [site name] checkbox.
Tap Save to save your new contact.

What's next?

Access your new contact's card by selecting their name in the contact list. From here you can add labels, upload attachments, and add notes and tasks about this contact.