Wix Automations: Adding Multiple Paths and Actions
Your automations aren't limited to a single path or action. You can have multiple actions happening at the same time, splitting the automation into paths. You can also have multiple actions within a path happening one after the other.
For example, create a multi-action automation that welcomes members logging in to your site with a chat message (action 1) and then sends a follow-up email a few days later (action 2). You can split this automation into multiple paths if you want more actions to happen simultaneously. (e.g. Add loyalty points, or add them as a contact)
Creating a multi-path automation
Add multiple paths to your automation so that multiple actions can occur at the same time, streamlining your business efforts.
Note:
Automations can include up to 10 splits and each split can have up to 10 parallel paths.
To create multiple paths:
Click + to add a step.
Click Split.
Click + to add a step under Path #1 to set up your first path as needed.
Click + to add a steps under Path #2 to set up your second path as needed.
Tip:
These paths will execute simultaneously, so it does not matter which actions go in Path #1 or Path #2.
Creating a multi-action automation
Add multiple actions to your automation to manage repetitive tasks for your business.
To create a multi-action automation:
Click + to add a step.
Click Action.
Select an action.
Set up the action using the available options.
Follow steps 2-5 for every additional action you want to add to this automation.
Click Activate or Save at the top right.
FAQs
Click below to learn more about multi-action automations.
What happens when if add more actions to an existing automation?
If you add new actions to existing automations, these actions will only apply to instances triggered after you save your changes. For every instance that has already triggered (e.g. form submitted), these new actions will not be performed.
I can't see the option to add a split anymore, why did it disappear?
Automations can include up to 10 splits and each can have 10 parallel paths. After adding the 10th split or parallel path, the split option will disappear.
Can I reorder the steps in my automation?
Yes, you can reorder the steps in your automation using drag and drop.
However, the trigger must always be the first step in your automation. This means you can't move the trigger or place any other step before the trigger.
Can I merge paths together?
No. It is not possible to merge the data from one path to another path.
Can I share data between different paths?
No. Each path holds only the data available from the steps directly above it. Data doesn’t flow between parallel paths.