Wix Loyalty Program: Following Social Media Channels to Earn Points
Add your social media profiles as a way to earn loyalty points. Customers who click the 'Follow' button on your loyalty page, leading to your social media account, get the number of points you choose.
It's a great way to build retention and bring repeat customers. It also helps you grow your social media presence and engage with your customers across different platforms.
Adding your social media profiles
Add your social media profile links as a new way to earn points for your customers. Then, decide how many points customers will get by opening a page. The points are assigned to your customer shortly after they click the 'Follow' button on your loyalty program page.
Notes:
This action only applies to site members. If a member is not logged in, they will not see the 'Follow' button on your loyalty program page.
As the points are given to customers who open the link, it's not possible to track whether or not they end up following your account. Therefore, we recommend choosing wisely how many points to give for it to be sustainable for your business.
To add your social media profiles:
Go to Loyalty Program in your site's dashboard.
Click Manage Program.
Click + Add Way to Earn next to Points.
Select Follow on social media.
Click Continue.
Add your social media profiles:
Select the checkboxes next to the relevant social media profiles.
Enter the link that you want site members to reach.
Click Continue.
Name this way to earn points. This is the text that is shown on your loyalty program page.
Set the number of points you want your customers to earn.
Note: If you've added tiers, select the checkboxes next to the tiers you want to make this available for and enter the number of points members earn for each.
Click Create.
Customizing this way to earn points on the loyalty program page
After adding social media as a way to earn points, customize the way it looks on your site's dedicated loyalty program page. Change the colors and fonts on the 'Follow' button and social media icons to align with the look and feel of your site design.
Wix Editor
Click Pages & Menu
on the left side of the editor.
Click the page named after your loyalty program.
Click the Loyalty element on your page and click Settings.
Choose what you want to customize:
Change the 'Follow' button color
Click the Design tab.
Click Program Details.
Scroll down to Link button.
Change the color, style, font, and font size.
Note: This change applies to all links that appear under 'ways to earn' (e.g. the 'Edit your birthdate' button for celebrating a birthday).
Change the social icon color
Click the Design tab.
Click Program Details.
Scroll down to Social icons.
Change the color and opacity.
Hide the social icons
Remove the social media icons and only have the name of the social media channel displayed.
Click the Display tab.
De-select Social media icons under Program details.
Tip:
The title of this way to earn is the same as you configured when setting up the program. You can always edit this in your dashboard.
Studio Editor
Click Pages
on the left side of the editor.
Click the page named after your loyalty program.
Click the Loyalty element on your page and click Settings.
Choose what you want to customize:
Change the 'Follow' button color
Click the Design tab.
Click Program Details.
Scroll down to Link button.
Change the color, style, font, and font size.
Note: This change applies to all links that appear under 'ways to earn' (e.g. the 'Edit your birthdate' button for celebrating a birthday).
Change the social icon color
Click the Design tab.
Click Program Details.
Scroll down to Social icons.
Change the color and opacity.
Hide the social icons
Remove the social media icons and only have the name of the social media channel displayed.
Click the Display tab.
De-select Social media icons under Program details.
Wix Harmony Editor
Click the Page dropdown at the top left of the page.
(In the Site Pages panel) Select the Loyalty page.
Click the Loyalty element on your page.
Click the Settings icon
on the action bar.
Choose what you want to customize:
Change the 'Follow' button color
Click the Design tab.
Click Program Details.
Scroll down to Link button.
Change the color, style, font, and font size.
Note: This change applies to all links that appear under 'ways to earn' (e.g. the 'Edit your birthdate' button for celebrating a birthday).
Change the social icon color
Click the Design tab.
Click Program Details.
Scroll down to Social icons.
Change the color and opacity.
Hide the social icons
Remove the social media icons and only have the name of the social media channel displayed.
Click the Display tab.
De-select Social media icons under Program details.
Tip:
The title of this way to earn is the same as you configured when setting up the program. You can always edit this in your dashboard.
FAQs
Click a question below to learn more about this.
How can I edit the name of this way to earn?
Go to Loyalty Program in your site's dashboard.
Hover over this way to earn under Points and click Edit.
Click Continue.
Edit the text under Let customers know how to earn points.
Click Save.
Do customers earn points for each social media channel they follow?
Customers earn the same amount of points for following each social media channel. For example, if you select Facebook and Instagram and decide that a customer can earn 10 points, they earn 20 points total if they click both links.
Points are given once per customer per channel. Once a customer clicks Follow on a social media profile, they cannot click it again.
How long does it take for the site customer to receive the points?
Points are given shortly after they click Follow on a social media profile (up to 5 minutes).
How can I add or remove social media profiles?
Go to Loyalty Program in your site's dashboard.
Hover over this way to earn under Points and click Edit.
Select or de-select social media profiles you want to add or remove.
Click Continue.
Click Save.
Tip: To completely remove this way of earning points, click the More Actions icon
and select Delete.