Creating a Free Shipping Coupon
Important:
Free shipping coupons can be used only with Wix Stores.
Encourage your customers to complete purchases by offering them a free shipping coupon. You can limit the coupon so that it can only be used for purchases above a set price.
Creating a free shipping coupon
After you give your coupon a name and add the details, you can choose exactly when and how it can be used.
Dashboard
Go to Coupons in your site's dashboard.
Click + New Coupon.
Select Free shipping.
Enter the Coupon code customers need to enter.
Enter the Coupon name.
Note: This name is for internal use only. Customers won’t see it.
Select an option from the Apply to drop-down:
All orders: The coupon can be used for any purchase.
Minimum order subtotal: The coupon can be used when the order subtotal is over a specific amount. Enter the amount.
(Optional) Select the Include subscriptions checkbox to apply this coupon to store subscriptions.
Note: The discount applies to every billing cycle (e.g. every month of a monthly subscription).
Set when the coupon is valid:
Enter the start date.
Enter the end date or select the Don't set an end date checkbox.
(Optional) Set coupon limitations:
Limit the total number of uses for this coupon: Enter the total number of times it can be used.
Tip: Multiple purchases by the same customer count separately.
Limit to one use per customer: Each customer can use the coupon only once.
Click Create Coupon.
Wix app
Go to your site in the Wix app.
Tap Manage
at the bottom.
Scroll down and tap Marketing.
Tap Marketing Home.
Scroll down and tap Coupons.
Tap Add a Coupon.
Select Free Shipping.
Enter the coupon code.
Note: This is the code customers enter.
Enter the name of the coupon.
Note: This name is for internal use only. Customers won’t see it.
Tap Next.
Choose which items the coupon applies to:
Minimum order subtotal: Tap and enter the minimum order subtotal needed to get free shipping.
All orders
Set the coupon's start and end date:
Tap the date.
Select the start date from the calendar.
Enter the end date or tap No end date.
Tap Save.
(Optional) Apply limits to the number of times the coupon can be used:
Limit number of total uses:
Tap the Limit number of total uses toggle to enable it.
Enter the number of times the coupon can be used.
One use per customer: Tap the toggle to enable it.
Tap Done.
Video tutorial
Watch the video tutorial, or scroll down to read the FAQs.
FAQs
Click a question below to learn more about coupons.
Can I temporarily deactivate a coupon?
You may want to temporarily deactivate a coupon, for example, when you have another sale taking place.
To deactivate or activate a coupon, click the More Actions icon
next to the coupon and select the relevant option.
Are coupon codes case sensitive?
No, coupon codes are not case sensitive. Customers can enter your codes without using the same case.
Why isn't the promo code visible on the cart page?
The promo code may not be visible because you hid it or because the text color blends in with the background color.
Learn how to unhide the "Promo Code" link and change the font color.
Can I offer discounts without coupon codes?
Yes, you can also offer price reductions using automatic discounts.
For purchases with the manual payment method, when does the available coupon count update?
If you limit coupon use to a set number (e.g. available for the first 100 shoppers), every time a coupon is used, it's counted.
When a customer pays you offline, the coupon count updates when you mark the order as paid.
Can I create a coupon with unique codes for each use?
Yes. You can use the Bulk Coupon Creator app to generate up to 1000 unique codes per coupon.
How can I promote or share my coupon?
Use the Promote link to easily create an email marketing campaign or social post for any of your coupons.
To promote your coupon:
Go to Coupons in your site's dashboard.
Click the More Actions icon
next to the relevant coupon.
Select Promote.
Select a promotion option:
How can I apply a coupon to a group of store products?
To apply a coupon to a group of products, create a new category and add all the relevant products. No need to display this category on your site—it can be used only for the sale.
Where can customers enter coupon codes?
Customers can enter codes in the Cart page, the Side Cart, and the Checkout page. Note that the promo code option can be hidden from the Cart page and Side Cart but is always visible on the Checkout page.
To hide the promo code:
Click the relevant element (Cart page or Side Cart).
Click Settings.
Select the Settings tab.
Deselect the checkbox next to Promo code.
How are coupons applied to store product subscriptions?
When you select the Include subscriptions checkbox, and a customer uses a coupon to purchase a subscription, the discount applies each cycle.
This means that if a customer buys a monthly subscription that lasts 12 months, the customer gets a discount for each of the 12 purchases.