Wix Restaurants: Setting Up Table Reservations with Google
Help new guests discover your restaurant and book a table directly from Google. When you connect Wix Table Reservations with your Google Business Profile, your restaurant details and reservation availability can appear in Google Search and Google Maps.
Guests can choose an available time and complete their reservation through Google’s interface, making it faster to book a table with your restaurant.
Understanding the reservation experience on Google
Currently, there are 2 reservation experiences on Google. What guests see when they click Reserve a Table depends on how your restaurant is set up.
The ability to complete a reservation directly on Google Search or Google Maps depends on several eligibility requirements. Guests see the 'Reserve a Table' button on Google and are redirected to your Reservations page to complete the booking unless your restaurant meets all of the following conditions:
Reservations are approved automatically.
You do not require prepayment.
Your reservation form does not include mandatory custom fields.
Your country is supported by Google integration.
If your restaurant does not meet all of these conditions, customers are redirected to your Reservations page to finish booking.
If your restaurant meets these conditions, customers can choose an available time and complete their reservation directly through Google's interface.
Step 1 | Set up your Google Business Profile
Set up or import an existing Google Business Profile to promote your restaurant on Google Search & Maps. After adding your profile, you can manage it from your site's dashboard.
Before you begin:
Make sure your site is connected to a domain.
To set up your Google Business Profile:
Go to Table Reservations in your site's dashboard.
Click Settings at the top right.
Click Reserve with Google.
Click Create Profile.
Click Start Now.
Choose how to add your Google Business Profile:
Import an existing profile
Click Import Existing Profile.
(If necessary) Sign in to your Google account.
Click Allow.
Select the business profile you want to import, then click Import.
Create a new profile
Start by clicking Create New Profile and enter the name of your business in the search bar, then do as follows:
If your business appears in the list:
Click your business name in the list.
Click Next.
Click Verify & Manage.
Note: If you see an error message that says your business is managed by someone else, you'll need to request ownership of the profile.
If your business doesn't appear:
Click Next.
Choose how your business info will appear on your Profile:
Enter a category for your business and select an option from the list.
Add your basic business info – description, phone number and site URL.
Select a location for your business:
At a physical address: You only serve customers at a physical location (e.g. your coffee shop).
Within a service area: You only visit or deliver to customers, with no physical location they can come visit.
At an address and a service area: You have a physical location and you also deliver to customers (e.g. dine-in bakery, and delivery service).
Enter your location details based on your previous choice. For example, if you chose Within a service area, you need to select a country and enter a service area.
(Optional) Click Include optional info (photos, opening hours & more) to add more information about your business:
Photos: Add up to 5 photos of your business.
Opening hours: Enable the toggle to add the days of the week that you open on and the hours that you are available.
Add attributes: Select attributes (i.e. fields with extra info) to add to your profile. For example, you can show your accepted payment methods, services you offer (e.g. paid parking), links to social media and much more.
Click Submit to Google at the top right.
If you are not signed in to your Google account, you'll be prompted to do so.
If you do not have a Google account, you can create one.
Follow the on-screen instructions to verify your business location.
Note:
When guests tap Reserve A Table, they can complete the reservation directly on Google.
Step 2 | Publish your site
Publish your site so customers can find your restaurant on Google Search and Maps and book a table through Reserve with Google.
To publish your site:
Click Go to Editor.
Click Publish at the top right.
Click Done.
Step 3 | Connect your restaurant location to Google
After completing the activation steps, you can link your restaurant’s Google Business Profile and start accepting reservations through Reserve with Google. If you have multiple locations or profiles, select the relevant Wix business location for each Google profile you want to connect.
To connect your restaurant:
Go to Table Reservations in your site's dashboard.
Click Settings at the top right.
Click Reserve with Google.
Connect your location(s) to Google:
If you have 1 location
Click Connect next to the restaurant location.
Click Connect again to confirm
If you have multiple locations
Click Connect next to the restaurant location.
Click Connect again to confirm.
Select the relevant location, then click Connect Location.
Note:
It may take a few days for updates to appear on Google.
FAQs
Click on a question below to learn more about setting up Reserve with Google.
How can I change which reservation experience appears on Google?
The reservation experience that appears on Google is determined automatically based on your restaurant's setup and eligibility. You cannot choose the version manually.
How do reservations made through Google appear in my dashboard?
Reservations made through Google appear with the source 'Google' in Table Reservations.
Who sends notifications to guests who reserve through Google?
Google sends notifications to guests who complete their reservation through Google.
Will editing my Google Business Profile in Google or Wix update both platforms?
Yes. When you edit your Google Business Profile information on either Wix or Google, the changes you make are applied across both platforms.
Are there any commissions for using Reserve with Google?
No, all reservations placed through Google are commission-free.
Can I disconnect a location from Reserve with Google?
Yes, you can disconnect a location from Reserve with Google if you no longer wish to accept reservations through Google for that specific location.
Go to Table Reservations in your site's dashboard.
Click Settings at the top right.
Click Reserve with Google.
Click the More Actions icon
next to the location, and select Disconnect.
Click Disconnect again to confirm.
How do I verify my Google Business Profile?
Verifying your Google Business Profile lets you manage the information about your business that displays in Google search results and on Google Maps. It also makes sure that your information is up to date and can only be edited by you.
Google provides a number of different verification methods that you can use. For example, you can choose to verify your profile by a phone call, an email, or by sending a postcard to your business address. You can also instantly verify your business in your Wix account using your Business Registration Number.
What if my Google Business Profile is managed by someone else?
If your Google Business Profile is managed by someone else, you will need to request ownership of the profile. Follow the instructions provided by Google to submit a request. Once ownership is transferred, you can proceed with importing the profile to Reserve with Google.