Wix Restaurants: Adding a Service Fee to Online Orders

Add a service fee to online orders in your Wix Restaurant site. Cover operational costs and state regulation fees.

You can add the service fee as a percentage or fixed amount of the total order, and add sales tax if applicable. You can also set the service fee to apply to orders above a certain amount and based on how you fulfill that order.

Customers will see every service fee in their order summary during checkout. The fee will get a separate line in the price breakdown and receipts.

To add a service fee:

1. Go to Service Fees in your site's dashboard.

2. Click + New Service Fee.

3. Add your service fee details and set the conditions:

   • Service name: Add a name for your fee. Customers will see this name in the order summary, so make sure it accurately describes the extra service.

   • Amount: Enter your service fee. It can be a fixed amount ($) or a percentage (%).

     Note: Customers will see the service fee name and amount during checkout.

   • Add sales tax: Select the checkbox to add sales tax to this service fee and select a tax group.

   • Apply based on fulfillment types: Depending on the fulfillment options you offer, choose whether this fee applies to pickup, delivery and dine-in.

   • Apply based on subtotal: Choose what orders to apply the service fee to:

     • Set minimum: Orders placed above the amount you set will be charged this service fee.

     • Set range: Orders between a minimum and maximum amount will be charged this service fee.

4. Click Save.