Wix Donations: Adding and Setting Up Wix Donations

Select the frequency options you offer donors from the Intervals drop-down.

Decide how your donors can contribute to your campaign. By default, they can either select one of your suggested amounts or enter their own contribution. You can choose to show both of these methods, or just one of them.

Click the Offer suggested donation amounts toggle:

• Disabled: Donors enter the exact amount they want to contribute to your cause.

• Enabled: Donors can pick from your suggested amounts. Select what to show next to your suggestions:

  • Amount only: Enter your Suggested amounts. If needed, click the Remove icon

    

    to delete an existing suggestion.

  • Amount and donation impact: Enter your Amount, as well as a short impact description next to each amount.

    Click + Add Amount to include more options (we recommend up to 4 to maintain a clear design). If needed, click the Remove icon

    

    to delete an existing amount.

Click the Let donors enter a custom amount toggle:

• Enabled: Donors choose the exact amount they want to contribute in between the minimum and maximum amounts you set.

• Disabled: Donors can only choose one of your suggested amounts.

Set a goal for your campaign to track progress and encourage contributions. You can also customize options for deadlines and what happens once the goal is reached.

1. Enable the Campaign goal toggle.

2. Type the amount of the Campaign goal.

3. (Optional) Select the checkbox to Continue accepting donations after the goal is reached.

4. (Optional) Enable the Set a goal deadline toggle:

   1. Set a Goal deadline

      Note: Donations will be accepted until the end of the selected date, based on your site's time zone.

   2. Select the checkbox to Continue accepting donations past the deadline

Let donors choose to cover payment processing fees on top of their donation so your organization receives closer to the full donation amount.

Click the Cover fees toggle to decide whether this option appears at checkout:

• Enabled: Donors see a checkbox at checkout asking them to cover transaction fees. When they select it, a percentage of their donation amount is added to the total they pay, helping to offset payment processing fees.

• Disabled: Donors do not see the option to cover fees and only pay the donation amount.

Tip: For new campaigns, this option is enabled by default. For existing campaigns, it stays off until you turn it on.

Enable the Notes from donors toggle to let donors add their own note.

Tip: You can change the note title in Step 4 below.

1. Click the title field.

2. Click Edit text.

3. (Optional) Enter a new title.

4. Use the available options to customize the font.

1. Click the description field.

2. Click Edit text.

3. (Optional) Enter a new description.

4. Use the available options to customize the font.

1. Click the donation form in the editor.

2. Select the Elements icon

   

   .

3. Deselect the checkboxes next to elements you want to hide.

1. Click the Settings icon

   

   .

2. Choose the frequency and amounts you want preselected as default options.

1. Click the Layout icon

   

   .

2. Drag the slider to adjust the padding.

1. Select the Design icon

   

   .

2. Click Background.

3. Select design options from the available customizations.

   Tip: These design options affect the entire form, not the elements in the form.

1. Click an element (e.g. a frequency option).

2. Customize the element using the available options.

   

Tip:

Some elements have sub-elements in them. For example, you can click to select a frequency option to edit the background color, then click again to select the frequency text and edit the font.

1. Go to your editor.

2. Open the Pages panel.

3. Hover over the relevant Donations page and click the More Actions icon

   

   .

4. Click Duplicate.

5. Switch to a different campaign in the duplicated page:

   1. Click on the new donation form.

   2. Click Choose Campaign.

   3. Select a campaign from the Campaign drop-down or click Add New Campaign to create a new one.

      

1. Go to your editor.

2. Open the Pages panel.

3. Depending on your editor, create a new donations page:

   • Wix Editor: Click Donations Pages, then click + Create New Page.

   • Studio Editor: Click the More Actions icon

     

     next to Donations Pages, then click Create New Page.

4. Click the new donation form on the new page.

5. Click Choose Campaign.

6. Select an option from the Campaign drop-down or click Add New Campaign to create a new one.

   

You can add a brand new form from the Add Elements section of your editor.

Note: The donation form found under Contact & Forms is not connected to the Wix Donations app.

To add a new donation form:

1. Navigate to the page where you want to place the form.

2. Follow the instructions for your editor:

   • Wix Editor:

     1. Click Add Elements

        

        on the left side of the editor.

     2. Click Payments.

     3. Click Donation Form.

   • Studio Editor:

     1. Click Add Elements

        

        on the left side of the editor.

     2. Click Donations.

3. Drag a Wix Donations form to your page.

Yes, you can customize your campaign goal at any time. Learn more about enabling and adjusting it in your donation form.

There are 3 emails that are sent automatically to donors:

• Confirmation email: Sent to donors every time they make a donation.

• Recurring charge: If your donor has chosen to send you recurring donations, for example, $50 every month, then they receive an email every month when the donation is sent.

• Recurring donation canceled: If the recurring donation is canceled, the donor receives an email confirming the cancellation.

Yes. You can customize the text and design of any of the emails sent automatically.

To customize an email:

1. Go to Automations in your site's dashboard.

2. Select the App automations tab.

   

3. Click the More Actions icon

   

   next to the relevant email.

4. Select Edit.

5. Use the available options to edit the automated email.

While Wix Donations does not charge additional fees for setup or usage, you need to upgrade your site to a plan that supports payments and connect a payment provider.

Standard payment processing fees from your payment provider (such as credit card transaction fees) will still apply. Make sure to review the fee structure of your chosen payment provider to understand any costs associated with processing donations.

You can set it up so an invoice is sent automatically each time a donation is paid online. These invoices have a balance of $0.00 because the donation has already been paid.

1. Go to Checkout Settings in your site's dashboard.

2. Enable the Automatically create invoices for every new order paid online toggle.

After a customer selects a recurring donation option and completes checkout, a new order appears in your Orders tab, just as with one-time donations. Then, every subscription period, an additional order appears there.

For example, if a donor visited your site on the 5th of June and decided to donate $50 every month, they are charged $50 that day and you see the order in the Orders tab. Then, on the 5th of every month, they are charged and an additional order appears there. The donor receives an email informing them that they were charged $50 for their donation to your cause.

In addition, every recurring donation appears in Subscriptions in your site's dashboard.

Renewals depend on the subscription frequency you choose. Here’s how they work for each option:

• Weekly: Renewal is on the same day of the week until it is cancelled.

• Monthly: Renewal is on the same date each month. If a subscription was created on the 31st, it will renew on the 30th in months without a 31st and on the 28th (or 29th) in February.

• Yearly: Renewal is on the same day each year.

Yes, absolutely. You can share the steps below with them which will show them how to do it.

1. Go to the site (where you donated).

2. Login to your account.

3. Go to My Subscription.

4. See your subscriptions and cancel if you wish.

You can go to your sales reports to view analytics about your sales. If you have other kinds of sales, such as through Wix Stores or Wix Events, they will appear here, as well.

You can discover insights and inspiration from some of the best nonprofit websites, and if you’re looking to make an impact, find out how to create a donation website that drives support and engagement.