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Managing your business

Analytics for your site and business

Wix Analytics: About the AI Visibility Overview


Understanding how your site performs on today's leading AI platforms is more important than ever for building your online presence and growing your business. The AI Visibility Overview provides a comprehensive look at your site's visibility and brand perception across major AI platforms like ChatGPT, Gemini, and Perplexity.


With this AI-powered tool, you can track how often your site is mentioned and cited in AI responses and compare yourself to competitors. You can also see which sources contribute to these insights and monitor traffic coming from AI platforms.


Important:


You need a Premium plan to access the AI Visibility Overview. Choose a Premium plan that fits your site.



Choosing an AI platform


To get started, select the AI platform you’d like to analyze: ChatGPT, Gemini, or Perplexity. The visibility data and references displayed below will adjust accordingly. You can switch between platforms at any time using the tabs at the top to compare performance across AI platforms.


A screenshot of choosing an AI platform in the AI Visibility Overview.


Site mentions and your AI visibility score


When you first open this page, an initial set of questions is generated by Wix based on your site description, site URL, and business name. They reflect potential questions your target audience might ask on AI platforms.


The generated questions are then sent to the selected AI platform, and your AI visibility score is calculated. This score represents the percentage of questions in which your site was mentioned out of the total number of questions generated.


Each question gives you insights about:


  • If your site was mentioned or not in the AI's response. This includes if your site was cited, meaning that your site wasn't mentioned in the response, but it was used as a source.

  • (If your site was mentioned) Your site's position among the answers given in the AI's response.

  • If the question is branded or non-branded:

    • Branded: The question refers to your site directly. For example, "I'm looking for a fun activity in Boston, is The Pottery Place good for groups?".

    • Non-branded: The question is an open question that does not seek information about your site specifically. For example, "Are there any cool places in Boston where I can paint pottery?".

  • The number of sources used to generate the AI's response.


Click a question to see the AI's full response and the sources used in its response.


A screenshot of the Site mentions section in the AI Visibility Overview.


Competitors by visibility score


This section highlights your competitors’ visibility scores based on the same set of questions. By understanding which competitors rank highly in AI responses, you can check out their sites and learn about their marketing strategies, focus areas, and visibility efforts.


A screenshot of the top competitors by visibility score section in the AI Visibility Overview.


Top sources by references


Review the information sources AI used to generate responses, and how many times each source was used. Analyzing these sources can help you identify the external platforms driving competitors' visibility, and help you understand which sites you can engage with to improve your own presence.


Click See more sources to see the full list of sources used by AI to find information about you and your competitors.


A screenshot of the top sources by references section in the AI Visibility Overview.


Brand perception


This section shows how AI perceives your brand when responding to the questions "How is [your business name] perceived online? What are the main strengths and weaknesses?". Review the AI-generated response, assess the general sentiment about your brand, and identify your strengths and areas for improvement.


Click See Full Response to view the detailed response and the sources referenced.


A screenshot of the Brand perception section in the AI Visibility Overview.


Traffic from AI platforms


This section provides exact data on bot and visitor traffic to your site, by the AI platform you choose at the top of the page. By analyzing this data, you can measure your success in engaging users through AI platforms and adjust your strategy accordingly.


On the left you can see the number of site sessions originating from the AI platform, and the last time your site was crawled by the relevant AI bot following a user query or for training purposes.


On the right are stats about user queries over time (i.e. the number of times an AI bot reached your site following a user query) and which pages were scanned following a user query.


Notes:


  • Data on user queries is currently available for ChatGPT and Perplexity bots only.

  • Click View Report to learn more about this data in your SEO analytics reports.


A screenshot of the Traffic from AI Platforms section in the AI Visibility Overview.


Managing your questions


Customize the questions analyzed by AI to gain deeper insights into your site’s performance. Refine the questions to focus on the ones most relevant to your business or expand the range to explore new topics and opportunities.


Note:


  • Changing the set of questions requires running a new test, which you can do once a day, up to 5 times a month in total.

  • Your daily count resets the next day and your monthly count resets on the 1st of the following month. These limits are fixed for all Premium plans and can't be extended.

  • You can store up to 50 questions.


To manage your questions:


  1. Click Manage Questions.

  2. Choose what to do:

    • Add a question: Write a new question in the text box and click Add.

    • Delete a question: Click the Trash icon

      Wix Analytics: About the AI Visibility Overview

      to delete a question.

    • Generate a new set of questions: Click Re-generate all questions to automatically produce an all-new set of questions.

  3. Click Save and Test.

  4. Click Run New Test.


A screenshot of the Manage Questions window in the AI Visibility Overview.


FAQs


Click a question below to learn more about the AI Visibility Overview.


To improve your site’s visibility on AI platforms, focus on enhancing your SEO. Strong SEO helps ensure that your site appears in relevant answers generated by AI platforms. Learn more how to optimize your site's content for SEO.


Yes, click the drop-down at the top of the Site mentions section to access your last 5 test results.

Note: You can't edit questions from past tests.

Wix Analytics: About the AI Visibility Overview

It's possible that an AI cited your site as a source, but did not mention it in the response. This is still great for visibility, and so we still count that response as 'mentioned' in your visibility score.


If you take the questions from this overview and ask them directly on AI platforms (e.g. in ChatGPT), your site's position and visibility may vary. This is because each platform may use different methods to search, rank answers, and prioritize data sources, resulting in discrepancies from the AI Visibility Overview's data.

Note: Given the dynamic nature of AI, running the same set of questions through new tests in this overview or sending them directly to the AI platform may produce different results at different times.


The questions on this page are created and generated by Wix based on the site description, site URL, and business name, and they are not asked by users. SEO queries are real searches that users enter into Google. Learn more about SEO analytics reports.


The AI Visibility Overview requires at least 50 unique visitors to your site in the last 30 days to display data. If this threshold isn’t met, you'll see a message stating "Not enough visitors yet" on the page.


The Brand perception section reflects how AI currently interprets your site, and this may not always be accurate. To improve it, ensure your Business Info settings are fully and correctly filled out. After updating, allow some time for AI crawlers to re-scan your site.

Additionally, AI bots prioritize clear, structured, high-quality content and accurate SEO descriptions, so we recommend reviewing your site’s content to help improve AI recognition and question generation. Learn how to optimize your site's content for SEO.


This is by design. The competitor domains appear as clickable links because the AI Visibility Overview displays the external platforms that AI reviews within your business category.


The site owner pays for AI credits, even when a collaborator runs a test. This is a limitation of the AI credits service.


Yes, running a test uses AI credits. The cost varies based on how many questions your test includes and the AI providers' current pricing (ChatGPT, Gemini, and Perplexity), which can change at any time.

  • Default number of questions: around 20-25 credits.

  • Maximum number of questions: up to 50-60 credits.

Learn more about AI credits.


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