Wix Stores POS: Selling Products at a Mobile Point of Sale
Important:
Wix Mobile POS allows you to make sales from your phone while on the go. To process payments in a physical store, learn more about Wix POS Register.
Digital products, dropshipping products, product subscriptions and products set to be fulfilled by a custom fulfillment service cannot be sold at a mobile POS. Learn more about using a custom fulfillment service.
Make your phone a point of sale so customers can buy your store products no matter where you are. If you also use Wix Bookings, you can book appointments and add them to the sale, along with your products.
Step 1 | Set up POS on the Wix app
To use your mobile device as a POS, you must first download the Wix app. After the download, you can start accepting cash payments right away.
To accept credit card payments, you need to do one or both of the following:
Tip:
Make sure you understand how tax collection works at a point of sale.
Step 2 | Add items to the cart
Note:
When you sell a product with Mobile POS, your Wix Stores inventory is automatically updated.
Start by adding the relevant store products to the cart. You can also add a custom charge along with your store products, or add appointments to your cart if you also use Wix Bookings on your site.
To add products, services, or a custom amount:
Go to your site in the Wix app.
Tap Manage
at the bottom.
Tap Getting Paid and select Point of Sale.
Select what you want to add to the cart:
Add store products
Locate the products you want to add to cart using any of these methods:
Enter a search term.
Scan the product's barcode.
Note: To work your SKU must be the barcode number.
Tap All Products to search in a category.
Scroll through your products.
Tap to select the products and variants you want to sell.
Tap Go to Cart.
Add a custom charge
Tap Add Custom Amount.
Enter the amount you want to charge, including cents.
(Optional) Tap Add Note and enter information about the sale.
Tip: Notes can only be viewed by customers on invoices.
Tap Apply.
Tap Go to Cart.
Add Wix Bookings services
If you also use Wix Bookings, you can go to the Services tab and add booking services to the cart.
Step 3 | (Optional) Add a discount or redeem a coupon
You can offer customers a price reduction in two ways. If you created coupons, you can allow customers to redeem a coupon at checkout. Alternatively, you can add a discount to a specific product or to the entire sale.
Note:
You cannot add a discount and apply a coupon to the same sale. Learn more about offering discounts and coupons.
To add a discount or coupon:
Let a customer redeem a coupon
Tap Redeem a Coupon.
Enter the code or tap Choose from the coupon list and select it.
Tap Done.
Tap Apply.
Add a discount to a product
Tap a product and select Add Item Discount.
Select a discount option:
Percentage discount: Tap %, enter the percentage, add a note (optional), and tap Apply.
Price discount: Tap $, enter the amount, add a note (optional), and tap Apply.
Add a discount to the entire cart
Tap Add a Discount.
Select a discount option:
Percentage discount: Tap %, enter the percentage, and tap Apply.
Price discount: Tap $, enter the amount and tap Apply.
Step 4 | (Optional) Add a customer
You can assign an existing customer to the sale or add a new one.
Note:
If you add a Wix Bookings service to the order, you must add a customer to the sale.
To add a customer:
Tap the More Actions icon
at the top right.
Select Add Customer.
Add an existing customer or a new one:
Select an existing customer.
Tap + Add New Contact to enter the new customer's details, then tap Save.
Step 5 | Process payment
Now you can proceed to checkout and select how you want to be paid.
To process payment for the order:
Tap Charge.
Choose the relevant payment method:
Cash
Tap Cash.
Select or enter the amount received from the customer.
Give your customer the change.
Tip: The amount appears on the screen.
Card
Accept credit/debit card payment using a card reader via Wix Payments.
Tap Card.
If prompted, tap to select the relevant Tip amount, or tap No Tip.
Note: Learn how to enable tipping.
Let the customer swipe, insert, or tap their credit card.
Manual card entry
The option of manually entering card details is open to merchants using a payment provider that allows manual card entry payments.
Important: Entering credit card details manually is the least secure way of accepting card payments. We recommend accepting manual payment only from buyers you trust. Note that in case of fraud, it is the merchant who is liable. Learn more
Tap Manual card entry.
If prompted, tap to select the relevant Tip amount, or tap No Tip.
Note: Learn how to enable tipping.
Enter all the credit card details and tap Next.
Note: Wix Payments processing fees for manual card entry are the same as for other card payments.
(US and UK only) Tap to Pay
After setting up Tap to Pay, you can use your phone as a card reader.
To accept payment using tap to pay:
Select Card.
If prompted, tap to select the relevant Tip amount, or tap No Tip.
Note: Learn how to enable tipping.
If prompted, select Tap to Pay.
Let the customer tap their credit card on your mobile device.
Gift card
If you sell virtual Gift Cards on your site or physical gift cards at your POS, you can allow customers to redeem the cards when making purchases.
Tip: If the price of the sale is worth more than the value of the card, customers can pay for the remaining cost using any other payment method.
To accept gift card payment:
Tap Gift card.
Enter your customer's gift card code or scan their physical gift card and tap Apply.
Note: Only merchants using Wix POS Register can redeem physical gift cards.
Tap Complete Sale.
Split payment
Tap Split Payment.
Collect the first payment:
Enter the first payment amount or tap Split into equal payments and select the number of payments.
Tap Continue.
Tap Cash, Card, or Manual card entry and follow the relevant steps above to complete the first payment.
Select an option:
Collect an additional payment(s):
Tap Continue.
Process one or more additional payments.
Mark the order as Partially Paid: Tap Mark as Partially Paid.
Save order and charge later
With this option, you can create an unpaid order which is added to the Orders tab. When you're ready, you can accept payment on mobile, from the Wix dashboard, or at a Wix POS Register point of sale.
To save your order, simply tap Save order and charge later.
Step 6 | (Optional) Add a note to the sale
After processing the payment, you can add an internal note about the sale for record keeping. Only you and your team can see this information.
Note:
The option to add a note is only available before choosing whether to send a receipt of the sale to the customer.
Tap Add a note at the top right.
Note: The note can be up to 100 characters long.
Type your note under Add your note.
Tap Save at the top right of the screen.
Step 7 | (Optional) Send a receipt
You can optionally send your customer a receipt by email or text message.
Sending an invoice after the sale:
To send a new customer an invoice after the sale, you must first send an email receipt.
To send a receipt:
Tap Send Receipt.
Select an option:
Email a receipt:
Tap Email receipt.
Enter the customer's email address.
Note: Email addresses are needed if you want to generate an invoice later.
Enter the customer's name.
Tap Send Receipt.
Send a text receipt (US & Canada only):
Tap Text receipt.
Enter the phone number.
Tap Text Receipt.
Tip:
You can also send (or resend) a receipt later from the Orders tab by selecting the order, tapping the More Actions icon
at the top right, and selecting Send email receipt.
FAQs
Click to learn more about selling products at a mobile point of sale.
How can I remove one or all items from the cart?
You can tap an item to remove it or change the quantity. To remove all the items in the cart tap the More Actions icon
and then tap Clear Cart.
Is there a way to sell only certain products at my point of sale?
Yes. To make it easier to sell only certain products at your point of sale, create a POS category. When making a sale, you can then save time by selecting only from products in that category.
How can I send (or resend) my client a receipt at a later date?
You can send (or resend) a receipt later from the Orders tab.
Tap Manage
at the bottom.
Select Orders.
Select the relevant order.
Tap the More Actions icon
at the top right.
Select Email receipt.
Can I customize receipts?
Yes, you can add your company logo, display your return policy, and more. Learn how to customize Mobile POS receipts.
I'm using Square as my payment provider. How can I charge for a order?
Tap Charge in the Cart.
Tap Open Square.
Read the customer's credit in any of the following ways:
Swipe
Manually enter your client's credit card number.
Note: When you enter the credit card number manually, Square charges a higher processing fee.
Tap Open.
Ask for the customers' signature.
I'm using SumUp as my payment provider. How can I charge for a order?
Tap Charge in the Cart.
Tap Card.
Tap SumUp.
Log in to your SumUp account.
Read the customer's credit card in any of the following ways:
Tap
Swipe
Insert
Ask for the customer's signature.
Troubleshooting
If new products you added on desktop are not appearing right away on mobile or if some of the product information isn't loading properly, try the steps below.
Step 1 | Refresh the screen
To refresh the product list, pull down on the screen. The Refresh icon
indicates that the screen is refreshing.
Step 2 | Reload the screen
Tap the More Actions icon
at the top right.
Tap POS Help & Troubleshooting.
Tap Reload Catalog.