Wix POS Register: Setting Up Inventory Management in Multiple Locations
Important:
The ability to manage inventory in multiple locations is available for merchants with the new Wix Stores product catalog.
With Wix POS Register, you can manage inventory across one or more physical locations in addition to your online store. Start by setting up inventory locations in your dashboard and choosing which products are available at each location.
Important:
Your online store is always considered an inventory location. You can manage inventory for your online store separately or together with a physical location.
Step 1 | Understanding how to set up inventory management for multiple locations
Your business might have different types of physical locations (in addition to your online store). For example:
Brick-and-mortar stores
Warehouses
Offices
Before you set up inventory management for multiple locations, you need to be clear about how many inventory locations (as opposed to physical locations) you have.
Important:
If you manage inventory for your online store and a physical location together, they count as 1 inventory management location.
Example setup: Merchant whose online store inventory is managed together with a physical location
In this example, the merchant has 2 brick-and-mortar stores: the Main Street store and the Uptown store. Inventory for their online store is managed together with the Main Street store.
To set this up, the merchant does the following:
They add the Main Street location and the Uptown location to Business Info in their site's dashboard.
Important: This merchant does NOT enable the This is an inventory location for my store toggle for the Main Street location.
They do, however, enable the This is an inventory location for my store toggle for the Uptown store.
The merchant assigns products to each location and enters the inventory amounts.
In the POS Register settings at the Main Street location, the merchant selects the Default Online Store Location option, since inventory for this store and the online store are managed together.
In the POS Register settings at the Uptown location, the merchant selects the Uptown option (since inventory is managed there).
After setup, this merchant can manage inventory in 2 locations, the Uptown store location and the Online store + Main Street location.
Example setup: Merchant whose online store inventory is managed separately from their brick-and-mortar stores
Let's look at how a merchant with an online store and 2 brick-and-mortar stores sets up inventory for 3 separate locations.
To set this up, the merchant does the following:
They add the Main Street location and the Uptown location to Business Info in their site's dashboard.
This merchant enables the This is an inventory location for my store toggle for both locations.
The merchant assigns products to all 3 locations and enters the inventory amounts.
In the POS Register settings at the Main Street location, the merchant selects the Main Street option.
In the POS Register settings at the Uptown location, the merchant selects the Uptown option.
After setup, the merchant can manage inventory in 3 locations.
Step 2 | Add additional inventory locations
To start managing inventory for multiple locations, add your additional location(s) in the Business Info page. A location can be a store branch, warehouse, office, or any other business location.
To add additional inventory locations:
Go to Business info in your site's dashboard.
If you haven't done so already, enter the details of the first location.
Click + Add Second Location.
Enter the location address.
(Optional) Enter a location name and description.
Tip: If you don't enter a location name, the street will serve as the location name.
Click the This is an inventory location for my store toggle to enable or disable it:
Enabled: You'll be able to track inventory separately for this location.
Important: Do not enable if this location is used both as a physical store and as the inventory location for your online store.
Disabled: This is a business location where you don't track inventory separately.
Enter the rest of the details and click Save.
Important:
After you add 1 inventory location and enable the toggle, you'll see 2 locations in the Inventory tab in the dashboard - your online inventory and your physical location inventory.
Step 3 | Assign products and variants to locations
Now you can select the products for which you manage inventory at each location. If a product has variants, choose which variants you stock at each location. Start by selecting the location you want to manage from the Location drop-down.
Warning:
If you go back to Business Info in your site's dashboard and disable the toggle after you assign products and inventory amounts to that location, your inventory data will be lost.
To assign products:
Go to Inventory in your site's dashboard.
Select a location from the Location dropdown.
Click Assign Products.
Select the checkboxes next to the products and variants you want to assign to this location.
Click Assign to location.
Enter the inventory amount for each product.
Step 4 | Select an inventory location in the POS tablet
When you first set up the POS Register, you'll be asked to select the business location associated with the tablet as well as an inventory location. You can go back anytime to Business Info on the tablet to update these selections.
Tip:
The inventory location you select determines which store products are displayed in the tablet.
To assign an inventory location in POS Register:
Open the POS tablet.
Tap the Menu icon
at the bottom left.
Tap Settings.
Scroll down and tap Business Info.
Tap Edit location next to Your inventory location.
Select the location where you manage inventory and tap Continue.
Tip: If you manage inventory for your online store at this physical location, select Online store.
FAQs
Click a question to learn more.
Why should I not disable the 'This is an inventory location' toggle after setting up inventory?
The This is an inventory location for my store toggle is what adds this location to the Inventory page in your site's dashboard.
Important: If you set up inventory for the products at this location and then disable the toggle, all the inventory data will be lost and cannot be recovered.
What is the default location used for?
On the Business Info page in the your site's dashboard, one of your locations is designated as the default location.
This means that the contact details associated with this location are displayed by default in places like your Wix Chat, on Wix Invoices, etc.
Tip: When doing things such as sending an invoice or chatting, you can edit the default contact details.
How can I offer a product only in physical locations but not online?
When you select Online store as your location in the inventory tab, you'll see that all your products appear there and cannot be removed.
To offer a product only in physical locations, go to the Store Products tab in your site's dashboard and hide it from your online store.
Learn how to:
How can I quickly locate a stock item when I manage inventory for multiple locations?
Start by selecting the relevant business location in the Inventory tab on desktop.
You can then make your search easier by using any of the following:
Search: Enter the product's name or SKU in the search box.
Filter by: Click the Filter by dropdown at the top left to view only in stock or out of stock items.
Additional filters: Click Filter on the right to narrow your search by category, stock quantity, and more.
What happens when I create a new product?
By default, when creating a new product, it is set to be displayed both online and in a POS.
You can click the toggle to hide it from either location.
To add that product to additional locations:
Go to Inventory in your site's dashboard.
Select the inventory location you want to add it to.
Click Assign products.
Select the checkbox next to the new product(s) and click Assign to location. By default, new products are set to be displayed both online and at your POS.
Tip: Don't forget to go to the relevant location(s) and update stock levels for your new products.
What happens when I delete a product in the Products tab?
When you delete a product in the Products tab on desktop, it's permanently deleted and can't be recovered. The inventory of that product is removed from all your inventory locations.
Tip: Instead of deleting a product, you can unassign it from a physical location or hide it from your online store.
How can I delete a location?
To delete a location you no longer need, go to Business info.
To delete a location:
Go to Business info in your site's dashboard.
Select the location.
Click the More Actions icon
above the location map.
Click Delete.
Click Delete to confirm.
How can I view inventory levels at other locations from my POS tablet?
At checkout, tap a product in the cart and then tap View. You'll be able to view stock levels of a product in other locations, but not add these products to the cart.
How do I update stock levels after inventory management for multiple locations is set up?
After setup, you can update inventory levels in your site's dashboard the same way you would for a single location, just make sure to select the relevant location before you start.
Learn how to update inventory levels in the Wix dashboard. You can also update inventory in the Wix POS Register.