Wix Mobile POS: Setting Up a Point of Sale
Important:
Wix Mobile POS allows you to make sales from your phone while on the go. To process payments in a physical store, learn more about Wix POS Register.
Setting up your phone as a point of sale (POS) turns your mobile device into a "mobile cash register". After setup, you can collect payments wherever you go.
The Wix POS solution outlined in this article is available only in the US, Canada and UK. If you are located elsewhere, you can accept payment using a 3rd-party integration instead.
Tell me more about 3rd-party integrations
You can accept payment through the following 3rd-party integrations:
Accepting cash payment at a Mobile POS is available in every region.
Step 1 | Download the Wix app
To start accepting payments from your mobile device, download the Wix app. You can accept cash right away, or proceed to the next step to set up credit card payments.
To download the Wix app:
Go to the Apple App Store (on iPhone) or Google Play (on Android).
Type 'Wix app' in the Search field.
Click Get or Install to download the app.
If you are accessing this article on your phone, you can click to download:
Step 2 | Create a Wix Payments account
Credit card payment processing for Wix Mobile POS is done through Wix Payments. Start by creating your Wix Payments account so you can accept this payment method.
Notes:
If you previously set up mobile POS through Square or SumUp, you must disconnect before creating a Wix Payments account.
Your Wix Payments account must be approved before you can order a card reader (step 3) or set up your phone to receive tap payments (step 4). Learn more about the Wix Payments verification process.
Step 3 | (Optional) Order and connect a card reader
Notes:
You can accept card payment with both a card reader or directly through your phone (Tap to Pay), but you can only use one at a time.
If you plan to use only Tap to Pay, you can skip to the next step.
Once your Wix Payments account is approved, order a card reader so you can accept chip, swipe and tap payments. The reader connects via Bluetooth to your phone. Two models of the card reader are available, one for US merchants and one for merchants in Canada and the UK.
After receiving the card reader, you can connect it in the Wix app.
To order and connect a card reader:
Tip:
Before connecting your card reader, make sure Bluetooth is enabled in your phone. You may also have to enable Bluetooth for the Wix app in your phone settings.
Go to the Wix POS shop, select the card reader and purchase it.
Note: Progress to the next step only after you receive the card reader.
Go to your site in the Wix app.
Tap Manage
at the bottom.
Tap Getting Paid and select Point of Sale.
Tap the Connect icon
at the top right.
Tap Continue.
Select Bluetooth card reader.
Press the power button to turn on the card reader.
Tap Connect in the app, next to the reader.
If the card reader isn't working properly, check out these troubleshooting steps.
Step 4 | (Optional) Set up Tap to Pay on your phone
Requirements:
Tap to Pay is currently available in the US, Canada, and UK.
Note: The customer’s location is determined by the business location you entered on the Business Info tab in your site's dashboard.
iPhone:
iOS 15.5 or later
iPhone XR model or later
Android: Android 11 or later
After setting up Tap to Pay on your phone customers can either tap a credit/debit card directly on your phone or use their own phones to pay you.
To set up Tap to Pay:
Enable Tap to Pay in the dashboard:
Go to Accept Payments in your site's dashboard.
Click Accept next to Tap to Pay on mobile to enable it.
Go to your site in the Wix app.
Tap Manage
at the bottom.
Tap Getting Paid and select Point of Sale.
Tap the Connect icon
at the top right.
Select Activate Tap to Pay or Tap to Pay on iPhone.
Tip: For Android, make sure NFC is enabled in your phone.
Tap Activate.
Step 5 | Selecting POS settings
Before you start using your point of sale, go to the POS settings to see if you want to make any changes there.
To select POS settings:
Go to your site in the Wix app.
Tap Manage
at the bottom.
Tap Getting Paid and select Point of Sale.
Tap the More Actions icon
at the top right.
Select POS settings.
Note: If you don't see the POS settings option, check the FAQ below.
Choose the setting you want to update:
Change your business location
Tap Business location.
Select a location from the list.
Tip: You can also search for a specific location on the list by tapping Search and entering the name of your desired location.
Allow the sale of out-of-stock products
Tap Out of stock products.
Set permissions for selling out of stock products:
Allow: You can sell products even if the inventory shows that they are out of stock. After a sale, your stock count becomes negative. (e.g. -6 t-shirts in stock).
Tip: When allowing out-of-stock products, you will get a pop-up notification before you charge for the sale. You can also see this information in your cart.
Allow with permission: Anyone with your permission can sell out-of-stock products. Note: Learn how to add staff members and assign permissions.
Don't allow: Out of stock products cannot be added to the cart.
Notes:
This setting is relevant only for Wix Stores.
Changes to the out-of-stock settings also affect POS checkout on desktop.
Enable tipping
Give customers the option of leaving a tip. Learn more about tipping at a mobile POS.
To set up tipping:
Tap Tips.
Enable the Collect tips toggle.
(Optional) Change the preset tip percentages:
Tap the tip option you want to update.
Enter a new percentage.
(Optional) Tap the Allow a custom tip amount toggle to enable it.
Select how you want tips to be split among staff members:
Split tips proportionately: The tip for each staff member will be proportionate to the service provided for a specific order (e.g. For a $100 order with a 10% tip, a staff member who provided a $70 service gets $7, while the one who provided a $30 service gets $3.).
Split tips evenly: All staff members in a sale get an equal part of the tip.
Tap Save at the top right.
Customize the look of your printed or emailed receipt
If you connected a printer to your mobile POS, you can customize the look of your printed receipts by adding your company logo, displaying the name of the person who processed the sale, adding a return policy, and more.
Learn how to customize your Mobile POS receipt.
Manage your receipt printer
After you purchase a receipt printer, you need to pair it with your phone. Learn how to connect your printer with your mobile device.
Select and reorder item types
If you sell more than one type of item (store products, booking services, restaurant orders, or gift cards) you can decide which items you want to make available at your point of sale and in which order you would like them to be displayed.
To select and reorder item types:
Tap Item types.
Deselect the checkboxes next to items you don't want to display at your POS.
(Optional) Drag the item types to change the order in which the visible tabs will be displayed.
Customize physical gift card amounts
If you sell physical gift cards, you can customize 4 pre-set amounts your customers can choose from. You can also choose whether to allow them to set their own gift card amount.
Learn more about selling physical gift cards at a mobile POS.
To customize gift card amounts:
Tap Physical gift cards.
Under Amount options, enter the 4 pre-set gift card amounts you want to offer.
(Optional) Enable or disable the Let customer choose their own amount toggle:
Enabled: The Custom Amount option is displayed when you sell gift cards and you can enter an amount.
Disabled: You won't be able to select a custom amount - only your preset values.
FAQs
Click a question below to learn more about setting up a POS.
I don't see the POS settings option. How can I add it?
Normally, you should be able to access the POS Settings by clicking the More Actions icon
at the top right.
If the settings aren't displayed, you can access them by adding Wix Stores to your site.
Note: Make sure you hide store pages from your live site.
Can I refund payments at my point of sale?
Only some types of payments can be refunded. Learn more about refunding payments at a mobile POS.
Can I collect tax at a POS?
If your POS is connected to Wix Stores, tax can be collected. Note that the customer's location is determined by the business location you entered in the Business Info page in your site's dashboard.
Learn more about collecting tax for Wix Store sales at a mobile POS.
It is not currently possible to collect tax for payments not connected to Wix Stores.
I have a card reader and also have Tap to Pay set up on my phone. Can I use both?
Yes, but not at the same time. If you're using one option and want to switch to the other, you need to unpair the active one and then pair the option you want to use.
To switch card readers:
Go to your site in the Wix app.
Tap Manage
at the bottom.
Tap Getting Paid and select Point of Sale.
Tap the Connect icon
at the top right.
Tap Unpair to disconnect the card reader or Tap to Pay option.
Select and connect the relevant option.
Next steps:
For Wix Bookings users:
For Wix Restaurants Orders app users:
For Wix Invoices users: