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Managing your business

Accepting payments on your site

Using a Different Account with the Same Payment Provider


If you have more than one account with a third-party payment provider, you can switch to your preferred account to accept payments on your Wix site.


If you're not sure which provider account you currently have connected to your Wix site, you can check which provider you have connected and view your current credentials before you switch.



Viewing your provider credentials


  1. Go to Accept Payments on your site's dashboard.

  2. Click Manage next to the payment provider / method you want to check.

  3. View your current provider credentials in the Account information section.


A screenshot showing where you can view your provider credentials.


Switching to a different account


  1. Go to Accept Payments on your site's dashboard.

  2. Click Manage next to the payment provider / method you want to change.


Manage PayPal button,

  1. Follow the relevant steps depending on your provider:

    • PayPal:

      1. Enter the email address of your desired account in the Account information section.

      2. Click Save.

    • Stripe:

      1. Click Change account and go to Stripe to manage your Stripe accounts.

    • Other payment providers:

      1. Enter the credentials of your desired account in the Account information section.

      2. Click Save.



FAQs


Click a question below to learn more about accepting payments.


To check which payment provider you have connected and to view your account credentials, follow the steps to view your credentials.


Payments for Wix Hotels is managed through the Hotels tab. Learn how to set up payments for Wix Hotels.


Yes. If you’re accepting PayPal payments in Wix (with Wix Payments or third-party), you can always switch to have your payments processed through the other PayPal version.

To switch from PayPal with Wix Payments:

  1. Go to Accept Payments in your site's dashboard.

  2. Click switch to PayPal third-party provider under PayPal.

    Using a Different Account with the Same Payment Provider
  3. Click Connect PayPal third-party.

  4. Enter the email address associated with your PayPal business account.

  5. Select a reason for disconnecting using the dropdown.

To switch from PayPal third-party:

  1. Go to Accept Payments in your site's dashboard.

  2. Click connect PayPal with Wix under PayPal.

    Using a Different Account with the Same Payment Provider
  3. Click Switch to PayPal with Wix.

  4. Click Connect.


If you have active payments in an existing PayPal account, such as recurring payments, or open chargebacks, you can still maintain these from your existing PayPal account dashboard.


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