Connecting SumUp as a Payment Provider
Important:
As of March 2025, SumUp is temporarily unavailable to connect as a payment provider in Wix. Merchants who have already connected to SumUp can still process payments. However, if you disconnect your SumUp account from Wix, you will not be able to reconnect it for the time being.
Connect SumUp as a payment provider to accept credit and debit card payments from your customers. Using SumUp you can accept payments online, or in-person using a POS card reader.
General Info | |
Supported countries | Austria, Belgium, Brazil, Bulgaria, Cyprus, France, Germany, Ireland, Italy, Latvia, Luxembourg, Malta, Netherlands, Norway, Poland, Slovakia, Slovenia, Spain, Switzerland and United Kingdom |
Supported payment methods | Credit / debit cards and POS. Additional payment methods are available in selected locations: iDEAL | Wero (Netherlands), Bancontact (Belgium), Boleto (Brazil), P24 (Poland) and EPS (Austria) |
Accepted currencies | EUR, GBP, CHF, PLN, NOK, BGN, BRL Note: The currency used in your Wix account must match the currency used in your SumUp account. If the currencies do not match, the transactions may be declined. Learn how to change your currency |
Transaction fees | Vary by location Online payments from 1.95% per transaction Card reader transactions from 0.9% per transaction |
Managing your account | For information on topics such as payout schedules, refunding a customer, chargeback disputes, and more, visit SumUp |
Managing SumUp payment methods
Once you've connected SumUp as your payment provider, you can enable or disable your payment methods (credit card, debit card and POS)
To manage your payment methods:
Go to Accept Payments in your site's dashboard.
Click Manage next to SumUp.
Use the toggles to enable or disable your SumUp payment methods, such as POS payments.
FAQs
Click a question below to learn more about accepting payments.
How can I use SumUp for in-person (POS) payments?
With SumUp, you can sell your products from home, at a festival, or anywhere else you choose. You can do the following:
Set up a point of sale with SumUp:
Obtain a credit card reader that connects, via Bluetooth, to your mobile device.
If you have more than one store location, you can choose which location to view when you manage your SumUp account.
How can I tell if a payment method is active?
In order to accept online payments, you must connect a payment provider.
Once connected, your checkout will be active for your chosen payment method(s).
You need to have your account successfully verified to receive payouts.
Is my currency supported?
Be aware that payments will fail If you are using an unsupported currency.
The currency used in your payment provider account must match the currency that you set in your Wix account. If you need to change the currency set in your provider account, please contact your payment provider.
If your current payment provider does not support your desired currency, Wix hosts a wide range of alternative payment providers. Learn how to change your payment provider.
What is a minimum payment amount?
Some payment providers have a minimum payment threshold (e.g. $1.01). Payments below this amount will not be processed.
Make sure that all of your products or services are priced over the minimum threshold. This includes discounted items or Pricing Plans.
Please contact your payment provider to get the most up-to-date information about their minimum payment threshold.
Can I offer recurring payments?
To offer recurring payments, you must connect a payment provider that supports recurring payments.
How do I get my payouts?
Payouts are managed by your payment provider. If your provider is a third-party provider, contact them directly.
If your provider is Wix Payments, learn about receiving payouts from Wix Payments.
My customers' payments are being declined. What can I do?
If your customers are experiencing payment failures, you may be able to fix the issue by troubleshooting issues for accepting payments.
Why can’t I connect my desired payment provider?
If you’re having trouble connecting your payment provider, you may be able to fix the issue by troubleshooting common connection issues.
Do I need to upgrade my site to accept payments?
Yes. You need to upgrade your site to a plan that supports payments in order to accept payments.