Connecting Stripe as a Payment Provider
Connect Stripe to your site to accept payments from customers. This integration supports a variety of payment methods, including credit card / debit card, iDEAL | Wero, Bancontact and AliPay. With Stripe, you can also set up recurring payments for repeating services or subscriptions. Your customers can pay you online, or you can enter the details for them manually.
General Info | |
Supported countries | Austria, Australia, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Gibraltar, Hong Kong, Hungary, Ireland, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Netherlands, Norway, New Zealand, Poland, Portugal, Romania, Singapore, Slovenia, Slovakia, Spain, Sweden, Switzerland, Thailand, United Arab Emirates, United Kingdom and United States |
Supported payment methods | Credit card / debit card, iDEAL | Wero, Bancontact, Google Pay, Apple Pay and AliPay. Note: Not all payment methods are available in all supported countries. The payment method availability depends on your country. |
Accepted currencies | View the accepted currencies per country. The currency used in your Wix account must match the currency in your Stripe account. If the currencies do not match, the transactions may be declined. Learn how to change your currency. |
Processing fees | 2.9% + $0.30 per transaction. Fees may vary by country. For more information, visit Stripe. |
Minimum charge | $0.50 (USD) For more information and minimum amounts for other countries, visit Stripe. |
Additional benefits | Supports recurring payments (e.g. for Wix Video subscriptions, etc). |
Managing your account | For information on topics such as payout schedules, refunding a customer, chargeback disputes, and more, please visit the Stripe Help Center. Your Stripe account is subject to Stripe's applicable terms, policies, and fees. |
Connecting Stripe
Go to Accept Payments on your site's dashboard.
Tip: Check your business location at the top right. If incorrect, click the drop-down menu to change it.
Click See More Payment Options.
Click See Options next to Third-Party Credit / Debit Card Providers.
Click Connect next to Stripe.
Depending on whether you need to create a new Stripe account or have an existing account, follow the instructions:
Have an account
Click Connect.
Fill in your details via Stripe to sign in to your account.
Once signed in, your Stripe account will be connected to your Wix account.
Don't have an account
Click Create Stripe account.
Follow the instructions to create an account.
Verify your email address.
Repeat steps 1-5 and follow the steps under Have an account to connect your account.
Managing your Stripe payment methods
Once you've connected Stripe as your payment provider, you can enable or disable your payment methods (credit card, iDEAL | Wero, Bancontact, etc) as you need them.
Payment method availability depends on your country. The options you see may vary based on where you are located.
To manage your payment methods:
Go to Accept Payments in your site's dashboard.
Click Manage next to Stripe.
Use the toggles to enable or disable your Stripe payment methods.
FAQs
Click a question below to learn more about accepting payments.
Who is eligible to accept European payment methods using Stripe?
Users with an active Stripe account in any country (except Brazil and India) should be eligible to accept European payment methods.
You can confirm your eligibility on your Stripe settings page.
Why are my ACH payments in 'Pending' status?
ACH Direct Debit is a delayed notification payment method. It can take up to 4 business days to receive transaction status, success or failure.
Since ACH Direct Debit isn’t a guaranteed payment method, there’s a risk of failed payments and disputes. We strongly recommend not to ship products or provide services until the payment is successfully approved.
How can I tell if a payment method is active?
In order to accept online payments, you must connect a payment provider.
Once connected, your checkout will be active for your chosen payment method(s).
You need to have your account successfully verified to receive payouts.
How do I enable multiple payment methods?
To enable multiple payment methods:
Go to Accept Payments in your site's dashboard.
Click Manage next to Stripe.
Use the toggles to enable or disable your Stripe payment methods.
Ensure the methods you want to offer are supported in your country.
Is my currency supported?
Be aware that payments will fail If you are using an unsupported currency. The currency used in your payment provider account must match the currency that you set in your Wix account. If you need to change the currency set in your provider account, please contact your payment provider.
If your current payment provider does not support your desired currency, Wix hosts a wide range of alternative payment providers. Learn how to change your payment provider.
What is a minimum payment amount?
Some payment providers have a minimum payment threshold (e.g. $1.01). Payments below this amount will not be processed.
Make sure that all of your products or services are priced over the minimum threshold. This includes discounted items or Pricing Plans.
Contact your payment provider to get the most up-to-date information about their minimum payment threshold.
How do I get my payouts?
Payouts are managed by your payment provider. If your provider is a third-party provider, contact them directly.
If your provider is Wix Payments, learn about receiving payouts from Wix Payments.
My customers' payments are being declined. What can I do?
If your customers are experiencing payment failures, you may be able to fix the issue by troubleshooting issues for accepting payments.
Why can’t I connect my desired payment provider?
If you’re having trouble connecting your payment provider, you may be able to fix the issue by troubleshooting common connection issues.
Do I need to upgrade my site to accept payments?
Yes. You need to upgrade your site to a plan that supports payments in order to accept payments.