Connecting PagBank as a Payment Provider
Before you begin:
The previous payment provider, PagSeguro, has rebranded and is now operating as PagBank.
Accept payments from your customers in Brazil using PagBank as a payment provider. Using PagBank, your customers can pay with Credit cards, Pix, Boleto Bancário and PagBank Wallet payments.
General Info | |
Supported countries | Brazil |
Accepted currencies | BRL. The currency used in your Wix account must match the currency in your PagBank account (BRL). If the currencies do not match, the transactions may be declined. Learn how to change your currency |
Transaction fees | Wallet and PIX: Instant payment with a 0.99% fee. Boleto: Receive in 2 business days with an issuance fee of R$2.99. Credit (single payment): • Payment in 14 days: 4.39% + R$ 0.40 per transaction. • Payment in 30 days: 3.79% + R$ 0.40 per transaction. Installments (2 to 12X) ( credit card only): • Payment in 14 days: 3.99% + R$ 0.40 per transaction. • Payment in 30 days: 3.19% + R$ 0.40 per transaction. |
Account activation time | Instant |
Managing your account | For information on topics such as payout schedules, refunding a customer, chargeback disputes, and more, contact PagBank |
Connecting PagBank
Connecting PagBank allows you to integrate PagBank as your payment provider. There are 3 ways to connect your site to Pagbank, depending on the payment methods you want to use:
Boleto Bancário only.
Credit card only.
Note: Using PagBank with credit card only, you can offer customers the option to pay in installments and recurring payments.
Multiple methods, including credit card, Pix, Boleto Bancário and PagBank Wallet payments.
To connect PagBank:
Go to Accept Payments in your site's dashboard.
Tip: Check your business location at the top right. If incorrect, click the drop-down menu to change it.
Look for your preferred payment method with PagBank as the payment provider.
Tip: If you can't find it, try clicking See More Payment Options.
Click Connect next to PagBank.
Depending on whether you are creating a new PagBank account or have an existing account, follow the instructions:
Have an account
Enter your Credencial (Token WIX).
Click Connect.
Tip: Your token should start with TOKEN_WIX_ followed by a mix of numbers and letters.
Don't have an account
Click Create PagBank account.
Select I want to sell right now on the right.
Follow the quick onboarding process to create an account.
Check your email account for an email with your login credentials.
Note: You will receive the email once your account is approved by PagBank.
Return to this window (repeat steps 1-3) and follow the steps under Have an account to connect your account.
How do I generate a security token?
If you don't have a Credencial Token, but you do have an account with PagBank, complete the following steps:
Go to PagBank sign in.
Click I have an account and select your payment plan.
Note: If you don't have an existing PagBank account, you can create one now.
Enter your CPF, CNPJ or email and click Continue to sign in.
Scan the QR code using your PagBank app.
Click Authorize.
Copy the generated Wix Token.
Return to Wix and paste the token into the Credencial Token field.
Managing your PagBank payment method
Once you've connected PagBank as your payment provider, you can enable or disable your payment methods (credit card, PagBank wallet and Boleto Bancário) as you need them.
To manage your payment method:
Go to Accept Payments in your site's dashboard.
Click Manage next to PagBank.
Use the toggles to enable or disable your PagBank payment methods.
(Credit card only) Enabling installment and recurring payments
Using PagBank with credit card only, recurring payments are enabled by default, allowing your customers to pay automatically over time.
Additionally, you can choose to offer customers to pay in installments. The number of installments can be anywhere between 2 to 18.
To enable installments:
Go to Accept Payments in your site's dashboard.
Click Manage next to PagBank.
Enable the Installments toggle.
FAQs
Click a question below to learn more about accepting payments.
How can I tell if a payment method is active?
In order to accept online payments, you must connect a payment provider.
Once connected, your checkout will be active for your chosen payment method(s).
You need to have your account successfully verified to receive payouts.
Is my currency supported?
Be aware that payments will fail If you are using an unsupported currency.
The currency used in your payment provider account must match the currency that you set in your Wix account. If you need to change the currency set in your provider account, please contact your payment provider.
If your current payment provider does not support your desired currency, Wix hosts a wide range of alternative payment providers. Learn how to change your payment provider.
What is a minimum payment amount?
Some payment providers have a minimum payment threshold (e.g. $1.01). Payments below this amount will not be processed.
Make sure that all of your products or services are priced over the minimum threshold. This includes discounted items or Pricing Plans.
Please contact your payment provider to get the most up-to-date information about their minimum payment threshold.
Can I offer recurring payments?
To offer recurring payments, you must connect a payment provider that supports recurring payments.
How do I get my payouts?
Payouts are managed by your payment provider. If your provider is a third-party provider, contact them directly.
If your provider is Wix Payments, learn about receiving payouts from Wix Payments.
My customers' payments are being declined. What can I do?
If your customers are experiencing payment failures, you may be able to fix the issue by troubleshooting issues for accepting payments.
Why can’t I connect my desired payment provider?
If you’re having trouble connecting your payment provider, you may be able to fix the issue by troubleshooting common connection issues.
Do I need a Premium plan to accept payments?
Yes. Your Wix site needs to have a Business & eCommerce Premium plan in order to accept payments.